테라스/파티오

콜드워트 인 여행 후기

3.5 out of 5
콜드워트 인
712 Hwy 72 W, Tuscumbia, AL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 350개 이용 후기 중 207개" "
평점 8 - 좋아요. 350개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 350개 이용 후기 중 25개" "
평점 4 - 별로예요. 350개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 350개 이용 후기 중 8개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Rowena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bed, bedding and pillows were all very comfortable. Room was clean. Breakfast was your typical hotel buffet breakfast. It was right along the highway and nothing fancy for sure. There was such a strong odor of Clorox or some sort of cleaning material when you enter, which was very offputting. Our main issue was that the walls were so thin. You could hear everything going on in the rooms on either side. Wish I had brought some earplugs. The consolation was that the price was pretty reasonable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and comfortable. Easy and fast check in. We didn’t eat the breakfast so we can’t make any reviews on that. It was quiet.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, safe, and terrific breakfast!
2024년 3월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 4월 9일
Thank you so much for your kind review. We hope you will come stay with again soon.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 3월 26일
Thanks for your positive rating. We certainly appreciate your business. Please come visit again.

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 3월 19일
Thanks for the great review. We look forward to you coming to visit us again.

10/10 - 훌륭해요

Pennie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is absolutely beautiful! Very friendly staff, clean rooms with plush bed linens! Great breakfast, we WILL be back!
2024년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 3월 12일
So very happy you enjoyed your stay. We love our hotel and its decor. Please come back and visit soon.

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful experience!
This was my first stay at ColdWater Inn and it won't be my last. Room was large, bed was comfortable, and breakfast buffet was excellent. Desk staff was friendly and accommodating. Great value for the price.
2023년 12월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 1월 3일
So glad you enjoyed your visit. Thanks so much. We hope to see you again.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This inn was amazing. It was super cute and everyone was super friendly. I would definitely go back again if I am ever in the area.
2023년 12월에 9박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 1월 3일
So glad you enjoyed your stay. We certainly hope you come back to see us.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2024년 1월 3일
Thanks so much for your kind review.

8/10 - 좋아요

LYDIA 님, Marrero

단체 여행
좋아요: 편의 시설/서비스
Beautifully appointed, decorated for the season, and amazing hospitality.
2023년 10월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 10월 31일
Thank you so much for your kind words. We hope you will come back to see us again.

8/10 - 좋아요

Richard

2023년 9월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 10월 31일
Thanks for the great rating. We truly appreciate your business.

10/10 - 훌륭해요

Susan 님, Sylvan Springs

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is beautifully maintained & convenient to all the area attractions. Will definitely stay again next time we visit this area.
2023년 7월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 7월 12일
Thank you so much for your kind words. We are so glad you enjoyed your stay. See you next time.

10/10 - 훌륭해요

larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
2023년 6월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 6월 22일
Thank you for your kind words. Please stay with us again.

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was great!!!
2023년 6월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 6월 15일
Thanks so much for the great review. Please stay with us again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was no room available!!!!!
2023년 5월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 31일
So sorry. We were full over the weekend. Did you make reservations with Hotels.com. If so, if you will give us a call we will try to help you get your money back. Our system is being updated and no third party reservations are coming through. We are working on the situation and trying to resolve this issue. I can't apologize enough for your reservations not coming through. Please call me to resolve this issue. If you paid through Hotels.com, we will try to help you get your money back 256-383-6844

2/10 - 너무 별로예요

Scott

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liars and cheats!!!! Dont book with them!
Made reservation through hotels.com...got email...your reservation is confirmed, no need to call.....myself and friends arrived, to hear"we dont do 3rd party reservations "...they called another hotel ...they arranged rooms there for us and others as i learned later that evening....this hotel was less money and Coldwater paid for mine and my friends rooms....if they dont take 3rd party reservations....WHY DID THEY PAY FOR OUR ROOMS!!!??? THEY OWE US MONEY!!!
2023년 5월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 31일
We are so sorry about the problems you had with your reservations. We do take third party reservations, but they are updating their system and for some reason the upgrade did not sync with our system. We did not have the reservations in our system. If you will call me, we will try to help you get your monies back from Hotels.com. We will a confirmation number to talk with them. Again, I can't apologize enough for the confusion .

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 31일
Thank you so much for review of our beautiful hotel. Please stay with us again.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was conveniently located to our final destination. Staff were friendly and helpful.
2023년 5월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 30일
Thank you for your kind review.

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 직원 및 서비스
Have stayed here before. Was always clean and top notch. This time, our room had many damages and smelled strongly of cleaning supplies. I think it was a pet room, but we did not have a pet. They were not busy, and we had a reservation. Desk help was ok, but had nose rings and tattoos. I had to sign a waiver, relieving the hotel of any liability if items were stolen in the room or in our car. This was new, and left me feeling unsafe. Just not the beautiful hotel it once was!
2023년 5월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 31일
I am so sorry your stay was not up to par. I will check with the housekeeping staff about using such strong cleaning products. We are in the process of updating our dress code for the front desk to be more professional I hope you will stay again to give us an opportunity to make it up to you.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and accommodating staff. Highly recommended!
2023년 5월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 30일
Thank your for the great review. Please stay with us again.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태
Very good for the rate charged.
Common areas were excellent, but room had a couple of small issues. Light blocking curtain was not properly set up and hard to use. Toilet had difficult time flushing waste and frequently required multiple flushes. Otherwise, I would recommend staying here. Located right across from the Alabama Music Hall of Fame and not far from Helen Keller birthplace.
2023년 5월에 3박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 16일
We are sorry there was a problem with your toilet and curtains. We will certainly look into these issues. I am glad that were impressed with the rest of the hotel. We hope you will stay with us again.

8/10 - 좋아요

Mary

2023년 4월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 16일
Thank you so much for your review. I hope you visit us again.

6/10 - 괜찮아요

Jimmy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately we were placed in a handicap room and the hot water, especially with the sink, was a problem. While we enjoyed the beauty and accessibility these issues put a damper on our stay.
2023년 4월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 5월 16일
We are sorry that you had problems. We will certainly look into the issue of the hot water. We certainly hope you will stay again.

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 직원 및 서비스
The rooms and lobby were clean and the employees were friendly. The place is dated and amenities are few and dated.
2023년 4월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 27일
Thank you so much your review. I hoped you enjoyed your stay. We will certainly take in consideration your suggestions. We hope you will stay with us again.

10/10 - 훌륭해요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a beautiful property. The rooms were very nice and the staff was very friendly. The breakfast was wonderful. I would definitely stay here again and recommend it to others.
2023년 4월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 27일
Thank you so much for your kind words. We certainly look forward to seeing you again.

6/10 - 괜찮아요

Mel

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is good value for the money. However, they were understaffed and those on duty were frustrated by it. I felt sorry for the desk clerk on Sunday morning 4/23/23 because she was running the desk and the complimentary breakfast at the same time. She was really trying to please, but just had too much on her plate. Also, the hotel was really booked and they ran out of milk and coffee on Saturday morning 4/22. A little better planning when you know you're gonna be booked up solid and more staffing would make this a great hotel.
2023년 4월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 27일
Thank you for your review. We are working on improving our staffing numbers. Sometimes, we lose staff at the most inappropriate times. We certainly appreciate your comments.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very good and highly recommended!
2023년 4월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 20일
Thank you so much for the great review and kind words. Please stay with us again.

10/10 - 훌륭해요

marsha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT PLACE
2023년 3월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 20일
Thanks for the great review.

2/10 - 너무 별로예요

Howard

단체 여행
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 20일
Thank you so much for your kind review.

10/10 - 훌륭해요

Mary beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful
Beautiful ambiance upon entry- see photos. Staff could be a little more knowledgeable about the history of the place,name etc. smelled awesome -very welcoming. Explanation of how to use the shower should be posted. Never could quite figure out to use properly. Clean, good sleep, quiet, off road enough, I would definitely stay again if in the area. Eggs, bacon, sausage biscuits. The usual cold stuff included. One of a kind location. Downtown looks super cute. Not enough time to explore
2023년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 20일
Thanks so much. I am thrilled about the photos. Please come stay with us again.

4/10 - 별로예요

Sandra 님, Argyle

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Deborah 님, OAK RIDGE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property, extremely clean and spacious. Really nice outside area in the back for smokers. The breakfast is outstanding. Highly recommend.
2023년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 4월 20일
Thanks you so much for your kind words.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
TV system wasn’t working.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Danny

좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Judy 님, 2023년 3월 23일
Thank you for your rating. Please let us know what we can do to make your next stay better.

10/10 - 훌륭해요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very nice hotel, with clean comfortable rooms and a beautiful lobby. The buffet breakfast was wonderful with plenty of hot and cold options. The quality and value was much more than I expected for the price we paid.
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 23일
Thank you so much much for your wonderful comments. I hope you stay again soon. We love our hotel too!

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Loved the era portrayed at the facilities. Could tell the hotel was dated needed some minor face lifts. Staff was the friendliest.
2023년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 23일
Thank you so much for your review. We love our hotel and we and slowly doing some updates. However, we love the era as well. Thanks so much for staying with us at the Coldwater Inn.

8/10 - 좋아요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Coldwater Inn is unique hotel with very beautiful antiques and a double stairway leading to/from the 2nd level. I thoroughly enjoyed my stay here. The staff are excellent at their job and very accommodating. I will stay here again when in the area.
2023년 3월에 3박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 23일
Thanks so much. We love our hotel so much. Our staff is great. Please stay with us again.

10/10 - 훌륭해요

Wanda

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like the staff. They were super friendly. They had my room ready early and allowed me to check in. I take insulin and they made sure my fridge was in my room and worked. The tv satelite did go out but they worked very quickly and it was back on in 20 minutes.
2023년 3월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 23일
So glad you enjoyed your stay. Our staff is very accommodating. They really try to please our guests. Please stay with us again.

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel - very pet friendly.
Spotless.
2023년 2월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 23일
Thanks so much for your rating. We appreciate you staying with us.

8/10 - 좋아요

john

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location for me for the weekend. Nice clean place. Ice machines were shut down but there was a fridge in the room. The room had a strong odor from the cleaner they had used on the bathroom fixtures in there. I would stay there again.
2023년 2월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 1일
Thank you so much for the kind review. Sorry about the icemaker, we are working on that. Please stay again.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay for talk at a local historical organization. Very comfortable and a highly enjoyable stay. Thanks!
2023년 2월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 1일
Thank you so much for the great review. We are so glad you enjoyed your stay. Please come again.

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
X
2023년 2월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 3월 1일
Thanks for the great rating.

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was really nice and quiet. The bed was very comfortable. The bathroom was a little cold. But I would stay there again.
2023년 1월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 2월 1일
Thank you so much for your kind words. We really appreciate it. Hope you will stay with us again.

10/10 - 훌륭해요

WENDI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 1월에 1박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 2월 1일
Thanks so much. We really appreciate your rating. Please come stay with us again.

10/10 - 훌륭해요

Hilario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 4박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 2월 1일
Thaks so much for the great rating. We really appreciate our guests, so please come again.

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful
답변 제공: Judy Struzick, Sales Manager 님, 2023년 1월 18일
Thank you so much. Hope you will stay with us again.

10/10 - 훌륭해요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2023년 1월 18일
Thanks so much.

10/10 - 훌륭해요

Stephanie

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Hilario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem in North Alabama
Great customer service and a classy place to stay.
2022년 12월에 4박 숙박함
답변 제공: Judy Struzick, Sales Manager 님, 2022년 12월 20일
Thank you so much. We are so glad you enjoyed your visit. Please come back and visit soon.