루프탑 테라스

더 만티사 이그제큐티브 스위트 여행 후기

3 out of 5
더 만티사 이그제큐티브 스위트
130 East Carolina Ave, Hartsville, SC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 190개 이용 후기 중 143개" "
평점 8 - 좋아요. 190개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 190개 이용 후기 중 9개" "
평점 4 - 별로예요. 190개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 190개 이용 후기 중 6개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic Hotel, great rooms, great rooftop bar, Extremely accommodating staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Angelique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Het is een fantastische locatie waar service en behulpzaamheid hoog in het vaandel staan. Een 10 voor het personeel aan de balie. Wij gaan hier zeker terugkomen.
2024년 2월에 8박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying here
2024년 2월에 2박 숙박함
답변 제공: Mantissa Management Team 님, 2024년 2월 22일
Thank you so much for your wonderful review! We're thrilled to hear that you loved your experience with us. Your satisfaction is our top priority, and knowing that we've met your expectations means the world to us.We truly appreciate your kind words and your support. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're always here to help. We look forward to serving you again soon!

8/10 - 좋아요

Miguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely hotel, only issue was our room had a noisy HVAC component (a pump or fan). Other than that. LOVED IT! Staff was very amicable and courteous. .
2024년 1월에 2박 숙박함
답변 제공: Mantissa Management Team 님, 2024년 2월 2일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words about our property and the service provided by our staff.We sincerely apologize for the inconvenience caused by the noisy HVAC component in your room. Please know that your comfort is of utmost importance to us, and we are committed to addressing this issue promptly. Our maintenance team has been alerted, and we will ensure that the necessary steps are taken to resolve the noise disturbance to prevent any future occurrences.We are delighted to hear that, despite this issue, you loved your overall experience with us. Your satisfaction is our top priority, and we are thrilled to know that our team's efforts contributed to making your stay enjoyable.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in the near future. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in area!
Our spacious room was exceptionally well appointed and modern, very comfortable and perfectly clean. The staff was very friendly, helpful and knowledgeable of the area and gave great recommendations. We will most definitely be back!
2024년 1월에 2박 숙박함
답변 제공: Mantissa Management Team 님, 2024년 1월 17일
Thank you so much for taking the time to share your positive experience! We're delighted to hear that you enjoyed our spacious and well-appointed room, as well as the modern and comfortable atmosphere. Our staff takes pride in providing friendly and knowledgeable service, and we're thrilled to hear that their recommendations added to your overall satisfaction. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Arlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the space. Very quiet. Staff very helpful. Property clean and very warm and inviting.
2024년 1월에 1박 숙박함
답변 제공: Mantissa Management Team 님, 2024년 1월 17일
Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed the space and found it quiet. Our staff takes pride in providing helpful assistance, and it's great to know that their efforts were appreciated. We also strive to maintain a clean and warm environment to make your experience with us inviting. We look forward to welcoming you back in the future!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy stay
The mantissa was a very comfortable place to stay. The shower is my favorite. The bed was good, but I suggest the front desk tell you how to use the controls so you can be comfortable. My first night was awful because I didn’t know how to adjust the bed.
2023년 12월에 5박 숙박함
답변 제공: Mantissa Management Team 님, 2023년 12월 28일
Thank you for your review! We are happy to hear you enjoyed YOUR STAY ! However, I want to sincerely apologize for the amenities issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area.

10/10 - 훌륭해요

Evelyn

가족 여행
I loved how spacious, clean and attractive the unit was. The staff was super friendly and helpful. The Mantissa is conveniently located near shops and restaurants and that was a definite plus for us. With all the good things that can be said about the Mantissa, there were a few negatives but they certainly did not overshadow all the good. Noisy at times due to other guest letting their doors slam to, loud talking could be easily heard in our unit which may not be the case for some units but ours was located near the door for the rooftop area and near the interior stairway. Overall, a wonderful stay in this lovely town.
2023년 12월에 3박 숙박함
답변 제공: Mantissa Management Team 님, 2023년 12월 10일
Thank you so much for your glowing review, Evelyn! We greatly appreciate you bringing those issues to our attention as well, and we do sincerely apologize for the noise. It's not an understatement that we're elated that you still had such a pleasant experience, regardless of the noise. That being said, we will be happy to place you both with a room further away from the stairwell on your next visit. Thank you again and Happy Holidays!

10/10 - 훌륭해요

Richard

2023년 11월에 1박 숙박함
답변 제공: Management Team 님, 2023년 12월 5일
Thank you for your review. I am happy to hear that you enjoyed our Hotel. We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

jettone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can not say enough about how much I enjoyed this stay. It was everything I was hoping for, so relaxing, i can't wait to come back and stay every time I come down from now on. I will definately be back again and again♥ Thank you so much for a delightful little visit♥
답변 제공: Management Team 님, 2023년 9월 25일
Thank you for your review. I am happy to hear that you enjoyed our Hotel !! We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

ShaVon

2023년 9월에 2박 숙박함
답변 제공: Management Team 님, 2023년 9월 30일
Thank you for your review! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again should you visit the area again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed our spacious and clean rooms with comfortable beds! We look forward to seeing you again when you travel back to the area.Thank you for your review. I am happy to hear that you enjoyed your stay We look forward to seeing you again when you travel back to the area.

8/10 - 좋아요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

Gabrielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute Downtown Brick Hotel
The place was beautiful! The staff was so very friendly and kind. The rooftop bar was a plus. I highly recommend this to anyone in or around the area.
2023년 9월에 2박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay , We look forward to seeing you again when you travel back to the area. We are glad you also enjoyed The Rooftop Bar

8/10 - 좋아요

mariam l.

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very kind, friendly, helpful staff. However, there were only a few on duty at one time. When in the area, I would definitely considering staying there again.
2023년 8월에 3박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay, with us being a smaller hotel we do have fewer people on shifts. We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

Adam

2023년 8월에 1박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay , We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

Christopher 님, Augusta

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome at this property. Leslie made sure we were taken care of and from check-in to check-out she took care of us. Great property and I would recommend this place to family and friends!
2023년 7월에 1박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay , We look forward to seeing you again when you travel back to the area.

10/10 - 훌륭해요

Brian

2023년 7월에 1박 숙박함
답변 제공: Management Team 님, 2023년 9월 9일
Thank you for your review. I am happy to hear that you enjoyed your stay ,We look forward to seeing you again when you travel back to the area.

2/10 - 너무 별로예요

Ulysses

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I like the location plenty of dining around, but the hotel needs updating bathrooms need updating and the beds need to be replace the sleep number beds are awful. I had to leave after one night because the mattress was too hard to sleep on and the remotes do not work.
2023년 6월에 3박 숙박함
답변 제공: Barry Eagle 님, 2023년 7월 6일
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall.  Barry Eagle, Owner

10/10 - 훌륭해요

CARNELL

2023년 6월에 3박 숙박함
답변 제공: Barry Eagle 님, 2023년 7월 17일
Thank you for your rating. Barry Eagle, Owner

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel I’ve stayed at yet
Clean, wonderful amenities, delightful staff, comfortable accommodations.
2023년 6월에 5박 숙박함
답변 제공: Barry Eagle 님, 2023년 6월 12일
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

4/10 - 별로예요

Megan

2023년 5월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 6월 16일
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

4/10 - 별로예요

Thomas

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rooftop Bar had a birthday party going on. Sounded like a concert playing outside my room until late in the night. Good luck to anyone with children who need to sleep.
2023년 5월에 2박 숙박함
답변 제공: Barry Eagle 님, 2023년 5월 21일
Thank you for your review. I want to sincerely apologize for the noise issue that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Hartsville, SC. Barry Eagle, Owner

6/10 - 괜찮아요

DON

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Lousy Wifi cost me dearly with hours of work lost. Incormed the hotel desk clerk and all she said was yep, we have wifi problems. She confirmed it. LOL. and so nonchalant about it. Oh well. Great for vacation but for business? Lesson learned, won't stay here again unless they install a new WiFi Too bad because it's a nice hotel
2023년 5월에 2박 숙박함
답변 제공: Barry Eagle 님, 2023년 5월 16일
Thank you for your review. I want to sincerely apologize for the Wi-Fi issue that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Hartsville, SC. Barry Eagle, Owner

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has vintage design loved that and May at front desk was pleasant and helpful. I didn't like the shower door and tile had mold and the shower floor was dingy didn't look clean build up of dirt.
2023년 5월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 5월 5일
Thank you for your review. I am glad to hear that you enjoyed our friendly staff and décor! However, I want to sincerely apologize for the cleanliness issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Hartsville. Barry Eagle, Owner

10/10 - 훌륭해요

Donovan

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 4월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 4월 12일
Thank you for your rating. Barry Eagle, Owner

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accommodations
2023년 3월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 3월 31일
Thank you for your review. I am happy to hear that you are satisfied with our accommodations! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location!
Excellent location downtown, beautiful old historic bldg., grand suite with full kitchen and living room king bedroom and bath all very nice. Very clean, good security at front desk. Bed was very hard & uncomfortable, no pets allowed. Town is pet friendly would be nice to have pet friendly room options.
2023년 3월에 2박 숙박함
답변 제공: Barry Eagle 님, 2023년 3월 27일
Thank you for your review. I am glad to hear that you enjoyed our hotels location, amenities and cleanliness! Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

2/10 - 너무 별로예요

Nita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The reviews prior to reservation seemed very promising for location. However, the unit on the lower level the entrance required a manual key as the keypad was not operational. The furniture in the room is outdated and damaged. I reserved this stay as a getaway for a day and my whole view to relaxation was reckoned with dissatisfaction. As far as recommendation, I would not recommend!!!
2023년 3월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 3월 13일
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I greatly appreciate you bringing to my attention some of the issues you encountered. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall.  Barry Eagle, Owner

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Barry Eagle 님, 2023년 2월 21일
Thank you for your rating. Barry Eagle, Owner

2/10 - 너무 별로예요

Lisa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It needs to be cleaned! It’s need carpet replaced as well as bedding! There wasn’t even toilet paper in my bathroom nor a hand towel out. I’m pretty sure there are bed bugs as I was bitten on arms and neck by something while trying to sleep. It smelled of paint and I had to sleep with window open. There was fried rice pieces on the counter and the lamp shades were filthy and one was broken and hanging. So sad because this could be a great place. Someone needs to put money into it and have adequate staffing to keep it clean.
2023년 1월에 3박 숙박함
답변 제공: Barry Eagle 님, 2023년 1월 23일
Thank you for your review! I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I greatly appreciate you bringing to my attention some of the issues you encountered. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Barry Eagle 님, 2023년 1월 18일
Thank you for your rating! Barry Eagle, Owner

10/10 - 훌륭해요

Jose M 님, miami beach

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alll perfect!
답변 제공: Barry Eagle 님, 2023년 1월 10일
Thank you for your rating and review. Barry Eagle, Owner

4/10 - 별로예요

Charlotte

2022년 12월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 3월 9일
Thank you for your rating. Barry Eagle, Owner

6/10 - 괜찮아요

Stewart

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom wasn’t clean. Mold in the vents. Dust everything. Fridge was dirty. My family wanted to pay for my room and they did but the hotel hasn’t issued me a credit yet either. It was okay but not what I was expecting for the price.
답변 제공: Barry Eagle 님, 2022년 12월 27일
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! However, I want to sincerely apologize for the cleanliness issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has contacted you to discuss your stay further. Again, I sincerely apologize and wish you safe travels in the future. Barry Eagle, Owner

2/10 - 너무 별로예요

Shirley

연인과의 여행
별로예요: 청결 상태
The hotel was very basic. Contemporary style. Location was convenient downtown Hartsville. Room was dusty, 2 lights out in bathroom. Sleep # beds did not work. Stains on couch and chair. Very much over priced. Stayed one night to visit friends. Would not recommend. Told receptionist of these problems, no thank you, no apologies!!
2022년 11월에 1박 숙박함
답변 제공: Barry Eagle 님, 2022년 11월 27일
Thank you for your review. I am glad to hear that you enjoyed our hotels location! However, I want to sincerely apologize for the cleanliness and amenity issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Hartsville. Barry Eagle, Owner

4/10 - 별로예요

Kindra

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
The Hotel had potential to be great. But unfortunately, it was not very clean. We stayed in the King Suite with the pull out sofa bed and kitchen. The sofa was freshly stained and my husband scrubbed out the stain. Our bed looked unmade, when I asked about it they assured me that that was the way it was suppose to look. The BIGGEST disappointment was the floors. My children’s feet were absolutely filthy from walking on the floors. I didn’t want to complain anymore after mentioning the bed. The ladies at the front desk were very welcoming. I didn’t want to be “that lady”. Lol. The hotel has potential to be beautiful but the cleanliness just failed.
2022년 11월에 2박 숙박함
답변 제공: Barry Eagle 님, 2022년 11월 16일
Thank you for your review. Your feedback will be addressed with our on-site team so that we will improve in the future. I hope that you were still able to enjoy your time in Hartsville. Barry Eagle, Owner

10/10 - 훌륭해요

Joseph

2022년 11월에 1박 숙박함
답변 제공: Barry Eagle 님, 2023년 3월 9일
Thank you for your rating. Barry Eagle, Owner

10/10 - 훌륭해요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything. Room was beautiful and very comfortable large . Staff was is wonderful and welcoming it's a beautiful place to stay.
2022년 9월에 1박 숙박함
답변 제공: Barry Eagle 님, 2022년 10월 25일
Thank you for your rating and review! Barry Eagle, Owner

2/10 - 너무 별로예요

Erica

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Not sure if it was bed bugs or the type of sheets or what but we itched like crazy in the beds both nights. Another couple with our group had welps on their arms in the morning from itching all night. Everything else was great but this was a major problem. We came home and washed everything in extremely hot water just to be safe.
2022년 9월에 2박 숙박함
답변 제공: Barry Eagle 님, 2022년 9월 26일
Thank you for your review. I appreciate you bringing this to our attention. I assure you we will evaluate both areas of concern of pests or our laundry processes with our linen. Our goal is to ensure all guests have a comfortable and enjoyable stay. As we didn’t provide that I’ve asked our management team to reach out to you to discuss your stay in detail and offer concessions. Again thank you for bringing this to our attention.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Very helpful staff, went out of their way to assist us. The rooms are spacious and comfortable. Very clean. Convenient to restaurants and the rooftop bar and staff were fun!
2022년 9월에 2박 숙박함
답변 제공: Barry Eagle 님, 2022년 9월 19일
Thank you for your review. I am happy to hear that you enjoyed our hotels cleanliness and friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

8/10 - 좋아요

Terris

2022년 8월에 6박 숙박함
답변 제공: Barry Eagle 님, 2023년 3월 9일
Thank you for your rating. Barry Eagle, Owner

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was great. No complaints. Kareem was awesome. Every time I saw him he was doing something. From manning the front desk. To cleaning. Even bartending. I am the Guest Services Manager at a 180 room ocean front resort and I would love to have him on my team. Minor maintenance issues throughout the room but I know these types of things happen. Overall a very nice stay at a very nice hotel.
2022년 7월에 2박 숙박함
답변 제공: Barry Eagle 님, 2022년 8월 3일
Thank you for your review! We are happy to hear that you enjoyed your trip with us and our friendly staff made your stay even better! Barry Eagle, Owner

10/10 - 훌륭해요

Tonesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Barry Eagle 님, 2022년 7월 15일
Thank you for your rating! Barry Eagle, Owner

2/10 - 너무 별로예요

DON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs we had to move to another hotel
2022년 7월에 1박 숙박함
답변 제공: Barry Eagle 님, 2022년 7월 15일
Thank you for your review. I sincerely apologize for any inconveniences this may have caused you. We take pest control extremely seriously and have contacted our Orkin representative to evaluate. I assure you we have an extensive policy on proactive pest control procedures in place to ensure our guests have the best stay possible. Since the hotel was sold out and we didn’t have another room to accommodate you as a precautionary measure I was glad to read we were able to provide you a room at our sister property the Hampton Inn. I have instructed our corporate team to contact you to discuss your stay in further detail and offer additional concessions.

10/10 - 훌륭해요

Mary

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and facility
2022년 5월에 3박 숙박함
답변 제공: Barry Eagle 님, 2022년 7월 8일
Thank you for your rating and review! Barry Eagle, Owner

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Barry Eagle 님, 2022년 6월 14일
Thank you for your rating! Barry Eagle, Owner

10/10 - 훌륭해요

Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Barry Eagle 님, 2022년 6월 13일
Thank you for your rating! Barry Eagle, Owner

10/10 - 훌륭해요

Shann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Barry Eagle 님, 2022년 6월 9일
Thank you for your rating. Barry Eagle, Owner