테라스/파티오

호텔 이 레스타우란테 라스 가르데니아스 여행 후기

2 out of 5
호텔 이 레스타우란테 라스 가르데니아스
El Remate Km. 30 road to Tikal, Flores, Peten

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 16개 이용 후기 중 3개" "
평점 8 - 좋아요. 16개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 16개 이용 후기 중 5개" "
평점 4 - 별로예요. 16개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 16개 이용 후기 중 2개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

4.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Yobani

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are not affiliated with Expedia. I made a reservation and they did not have it. I had to pay out of pocket. When trying to make a claim with Expedia they were not helpful.
2023년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 2월에 2박 숙박함
답변 제공: admon 님, 2019년 4월 2일
Thank you for staying with us!!

10/10 - 훌륭해요

Marilyne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien!
Hotel très bien situé, très propre et confortable. Personnel accueillant
2018년 7월에 2박 숙박함
답변 제공: Delmy 님, 2018년 9월 14일
Merci! It was a pleasure to have you here with us! Have a nice trip!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy lindo el hotel, con espacio al aire libre para el ocio, es necesario el uso de repelente. El personal sumamente amable, la habitación limpia y cómoda y la comida del restaurante deliciosa y a buen precio.
2018년 3월에 1박 숙박함
답변 제공: Drodas 님, 2018년 4월 6일
Muchas gracias estimado huésped! Estamos a la orden para próximas visitas! Es un gusto servirles!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the young man at the desk knew nothing of Orbitz ,
I got to this lovely hotel and the younger man at the desk knew nothing of Orbitz I was charged for my room . Does that mean I was charged by you and by him .? Please explain
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
hotel de paso
buen hotelpara ir de paso no para visitar El remate
2017년 12월에 1박 숙박함
답변 제공: Delissa 님, 2018년 1월 23일
Gracias por su comentario! Estamos en mejoras constantes. :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not good, not bad
The room was small and basic with lots of cobwebs and spiders. Checking in took way too long because they couldn't find our reservation. Mosquitoes were a problem. Breakfast was really good though.

8/10 - 좋아요

Rudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice & clean hotel, easy to find & close to Tikal
We stayed in this hotel for one night on our way to Tikal. It is located on the road to Tikal in the small town of El Remate which is about 30min from the 1st entrance gate of Tikal. The hotel is also a travel agency and as such they offer organized tours to Tikal. The hotel has a restaurant that accepts credit cards at no extra charge which we appreciated because we were running low on Quetzales. Breakfast was included in our rate and served in the restaurant. The included free breakfast consists of 1 cup of tea or coffee and one of the breakfast dishes on the menu that are priced at Q30 or below per person. The breakfast tasted very good and the amount was appropriate. Our room was room 10 which is on the second floor. To reach it you go through a nice garden with tropical trees and carry your luggage up to the 2nd floor. The room was clean, but not much bigger than the 2 beds in it. There were 2 windows, a quiet and efficient A/C and a flat screen TV mounted to the wall. The bathroom had a good size and a nice shower. Complimentary soap and liquid hand soap were provided. There was only 1 large towel when we arrived but that was quickly remedied by the hotel. There is only space for 3 cars on the premises, which was sufficient when we were there. The restaurant staff spoke some English and the receptionists spoke very good English. Long story short: This is a nice, clean and affordable hotel which lies within 30min of the first entrance gate of Tikal.
답변 제공: General Manager 님, 2017년 3월 7일
We really appreciate your commentaries Rudy! We were happpy to host you! Thnks!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On way to Tikal
Stayed there one night. Was able to arrange ride to tikal for next day. Stay included hot breakfast which was good.
답변 제공: Delissa 님, 2016년 12월 22일
Thanks you Joseph! you are welcome anytime!

8/10 - 좋아요

Marie-Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
joli jardin et très bien tenu
l'hôtel n'est pas très bien situé , mais à quelques pas on est au bord du lac;l'accueil est charmant, joli jardin ,restaurant convenable

6/10 - 괜찮아요

Albert 님, Los angeles

별로예요: 숙박 시설 상태 및 시설
Halfway to Tikal National Park.
Antigua to Guatemala bus ride to Flores for 8 hours. A guy in Flores who speaks English knows all the passengers destination. He said he will take us to our hotel for free. . sort of booking our tour his way. Tour to Tikal in the PM, found out that the entrance was not included. Paid 600 Q went to the Tourist police and complained. got my money back. Transportation to the park, Flores and El Remate & back 90 Q. I saved a lot of money.
답변 제공: Delissa 님, 2016년 12월 22일
Unfortunately that's the "modus operandi" of some people. Thnks for let us know. We will recommend other guests about not buying tickets to random people.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Beautiful sunset, close to Tikal
Rooms designed to house many people. Room showed its age (damp patch) but kept clean. Bathroom functional with plenty of hot water and good water pressure. Included breakfast was excellent, although we had to convince staff we were due an included breakfast. On site restaurant was excellent, free drinking water from the on site shop. 30-40 minutes to drive to Tikal park. Lovely terrace on upper floor overlooking the lake. Perfect!
답변 제공: General Manager 님, 2016년 8월 11일
Thnks for your review Michael! We do our best in order to offer the most convenient service.

6/10 - 괜찮아요

실제 이용하신 고객

Budget lodging.
I guess it doesn't pay to book budget rooms through hotels.com. This room would be a steal at $20, but through the website it works out to $57. The included breakfast is a nice touch, although the food was just alright.

6/10 - 괜찮아요

Omar 님, Tijuana

별로예요: 청결 상태, 객실의 편안함
Baño no funciona.
Este hotel no está en el lago, a pesar de que así lo anuncien. Sin embargo, la ubicación es buena. La reservación mencionaba desayuno a la carta y en el restaurante te limitan a solamente escoger 4 opciones, sin bebidas. La coladera del baño no funcionaba por lo que se inundaba. La habitación se consigue más económica pagando directo a la llegada que por medio de internet.