외관

더 게스트하우스 - 서던모스트 비치 리조트에 위치, 어른 전용 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 875개 이용 후기 중 640개" "
평점 8 - 좋아요. 875개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 875개 이용 후기 중 35개" "
평점 4 - 별로예요. 875개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 875개 이용 후기 중 20개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Marikae Dian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful daily breakfast and lunch snacks included in resort fee. Lounge chairs and umbrellas included in resort fee.
2024년 4월에 6박 숙박함
답변 제공: Ann Marie 님, 2024년 4월 21일
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

6/10 - 괜찮아요

Maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 4월 14일
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

8/10 - 좋아요

Henry J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 4월 13일
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Other than the super small bathroom and no dresser or place to hang out clothes the place was pretty good
2024년 4월에 7박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 4월 12일
We want to thank you for taking the time to share your feedback with us. Your comments will be shared with the concerned department to be addressed. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

4/10 - 별로예요

Ermilo Alfonso De

연인과의 여행
We were misled by this property it says adults only on the website and this is why I booked here. It’s not adults only families and kids everywhere
2024년 3월에 8박 숙박함
답변 제공: Tim 님, 2024년 4월 2일
Thank you for sharing your experience. All of our guesthouses are adult only and no children are permitted to stay in these accommodations. Our resort is family friendly and during the time you were with us was Easter and Spring Break for many families. Thank you for being our guest!

10/10 - 훌륭해요

DENNIS 님, burtonsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, excellent service, clean room room, friendly service.
2024년 2월에 3박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 3월 31일
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 - 훌륭해요

Scot

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our one nite stay. Check in was a disaster but only because your computer were down. When I conversation with the receptionist I mentioned that my wife ha a walking disability, your worker immediately changed the reservation to a handicap accessible room. 👏
2024년 3월에 1박 숙박함
답변 제공: Tim 님, 2024년 3월 29일
Thank you for sharing your experience. We apologize your getaway started out on the wrong foot, but glad to hear your time with us was enjoyable. All the best!

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort staff was friendly and the property was well kept. Quick access to Duvall Street and the beach.
2024년 3월에 3박 숙박함
답변 제공: T'Anchony 님, 2024년 3월 26일
Thank you for staying with us!

10/10 - 훌륭해요

Margaret

단체 여행, 연인과의 여행
Staff very accommodating, pool area is very nice n clean n room is small but very nice n clean
2024년 3월에 1박 숙박함
답변 제공: T'Anchony 님, 2024년 3월 19일
Thank you for staying with us!

10/10 - 훌륭해요

Matthew 님, Webster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I recently stayed at the Southernmost Beach Resort for five nights and six days and had an absolutely great experience! The resort resides at the southern, more quiet end of Duval Street with easy walking access to excellent restaurants, attractions. Thanks to Timothy, a roving host/manager, we upgraded from a cozy king bedroom in the Avalon House to one with an ocean view and a balcony in the main resort. The room was generous in size with great design in the furnishings and color selections and a spacious bathroom design.The bed was very comfortable. We spent several mornings and evenings on our balcony enjoying the view. The breakfast and afternoon snack hours served at the Dewey House (if you opt for that) with serve-yourself selections and made to order eggs were hosted by Ophelia, a wonderfully friendly person who is legendary at the resort. We also enjoyed meeting Alexa, who clearly wears many hats and is always there to see that the guest experience is top notch. Kudos to the remarkably skilled Chef Tay preparing the eggs and other delectables for guests to enjoy throughout the day. Overall, the staff could not be more friendly and ready to assist. Also, the grounds are impeccably well maintained. And finally, a final thanks to Richardo at the front desk when we checked in and out, answering questions efficiently and arranging transportation from the Resort to the airport (by local taxi).
2024년 3월에 5박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 3월 18일
This is a wonderful review! Thank you very much for sharing your experience! I am so glad to read that you enjoyed your stay with us and we can't wait to have you back in a near future!

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Tim 님, 2024년 3월 13일
Thank you for sharing your experience.

10/10 - 훌륭해요

Frederick A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The resort was great, very friendly staff. Breakfast was delicious. Our room, however was very small and the bathroom was tiny. Envision a really nice sink you can barely fit two hands in to wash. A toilet that you have to sit sideways or your knees hit the sink cabinet. The bedroom had nothing you could hang clothes on, no coffee maker, hairdryer, chair or dresser or suitcase holder. It was definitely not as advertised.
2024년 3월에 4박 숙박함
답변 제공: Ann Marie 님, 2024년 3월 11일
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience. The team and appreciative of your 5-star rating.

6/10 - 괜찮아요

Alberto

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bedroom with king size bed,needs a chair they have an end table without any purpose,is better to have a chair,there is space to put a chair to add comfort to the room. Thank you
2024년 2월에 2박 숙박함
답변 제공: T'Anchony 님, 2024년 3월 7일
Thank you for your feeback

10/10 - 훌륭해요

Milton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff’s main concern was our needs! They were great!!
2024년 2월에 4박 숙박함
답변 제공: Ann Marie 님, 2024년 3월 3일
Thanks for the feedback. we truly appreciate it .

6/10 - 괜찮아요

Jason

2024년 2월에 2박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 3월 21일
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

10/10 - 훌륭해요

John David Zehnpfennig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect spot to live the life near the waves. Breakfast was delicious every morning and so conveniently close by.
2024년 2월에 3박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 2월 22일
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

2/10 - 너무 별로예요

Michael 님, Austin

2024년 2월에 2박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 3월 21일
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

4/10 - 별로예요

Larry

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Tim 님, 2024년 2월 22일
We are sorry to hear your time with us was not enjoyable. We would love the opportunity to welcome you back to SoMo.

10/10 - 훌륭해요

shannon 님, Eufaula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it. We will be back
2024년 2월에 5박 숙박함
답변 제공: Tim 님, 2024년 2월 21일
Thank you for sharing your experience.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Marilyn was a great hostess.
2024년 2월에 3박 숙박함
답변 제공: Jody-Kay 님, 2024년 2월 17일
Dear Deborah, Thank you so much for your great rating and for staying with us. We hope to host you again in the future.

4/10 - 별로예요

James

좋아요: 직원 및 서비스
Room was too noisey, could not control the temperature in the room. Bathroom was not very clean when we checked in. check in process was a ridiculous evolution that ok half of the first day of our trip. We stood in line for hours to get told we would be comped a room upgrade and it ended up being not favorable. Probably would have had a better vacation sleeping in the bathroom at Taco Bell.
2024년 2월에 4박 숙박함
답변 제공: Alexa Morphy, Guest Services Manager. 님, 2024년 2월 14일
Thank you for sharing your detailed feedback with us, it is very appreciated. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously. Your comments have been shared with the concerned departments to address the situations you have encountered. Looking forward to welcoming you back. Thank you for choosing The Southernmost Beach Resort!

8/10 - 좋아요

Lance

2024년 1월에 2박 숙박함
답변 제공: Tim 님, 2024년 3월 20일
Thank you for sharing your experience.

8/10 - 좋아요

Karen 님, Fairfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it all!
2024년 1월에 4박 숙박함
답변 제공: Tim 님, 2024년 1월 30일
Thank you for sharing your experience.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love that the location is on the quiet end of Duval, but it’s an easy walk to everywhere. The beach is beautiful and we had a perfect sunset view every night.
2024년 1월에 7박 숙박함
답변 제공: T'Anchony 님, 2024년 1월 29일
Thank you so much!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Jody-Kay 님, 2024년 1월 21일
Dear Kevin, Tha team and I are appreciative of your great rating. We hope you had an enjoyable stay and look forward to hosting you again soon.

10/10 - 훌륭해요

Delroy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent management
2024년 1월에 4박 숙박함
답변 제공: T'Anchony 님, 2024년 1월 20일
Thank you so much

10/10 - 훌륭해요

luce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le réfrigérateur était bruyant
2024년 1월에 1박 숙박함
답변 제공: Jody-Kay 님, 2024년 1월 21일
Dear Luce, Thank you do much for your feedback we are pleased to know that you enjoyed your stay and your comments about the fridge will be shared with the appropriate department.

10/10 - 훌륭해요

John

연인과의 여행
2024년 1월에 2박 숙박함
답변 제공: Jody-Kay 님, 2024년 1월 19일
Dear John,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 - 훌륭해요

Wesley

2024년 1월에 5박 숙박함
답변 제공: Ann Marie 님, 2024년 1월 15일
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as well. Thank you for being our guest and we look forward to welcoming you back!

10/10 - 훌륭해요

sheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful, clean, and conveniently located. The property was much larger than we imagined! The staff was also amazing! Everyone we spoke to was very friendly and helpful! Would definitely stay here again!
2024년 1월에 5박 숙박함
답변 제공: Ann Marie 님, 2024년 1월 15일
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as Thank you for being our guest and we look forward to welcoming you back!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location but not as advertised. Some creative marketing for sure. Under new management but this is not a traditional bed and breakfast. It is not Adults Only.
2024년 1월에 3박 숙박함
답변 제공: Tim 님, 2024년 1월 9일
Gosh, we are sorry to hear your time with us was not enjoyable. Though we are not under new management, we did just complete our renovations at all of our guesthouses and the result is simply stunning. We would love the opportunity to welcome you back.

4/10 - 별로예요

Guy

단체 여행
별로예요: 직원 및 서비스
"100% Customer Satisfaction" IN WORDS ONLY
Very Disappointed. One week before arrival, I received an email from Southernmost asking if I wanted to be on eStandby to upgrade to a King bed- I said yes. The next day I got a call from the resort saying I was being moved to a different location due to renovations and would be upgraded to a King to make up for the inconvenience. They charged me for the upgrade anyway and when I called to dispute it, they were resistant and made a big deal of it as they argued with me over the $112 over-charge. We had a large group of friends staying there - this left a very poor impression with all of us.
2023년 12월에 4박 숙박함
답변 제공: Tim 님, 2023년 12월 28일
Gosh, we truly are sorry to hear of the challenges encountered regarding your final invoice. Our team aims to provide exceptional service with each interaction, and we apologize this was not your experience while receiving your final invoice. Please know your feedback has been shared with our leadership team to address. We would love the opportunity to welcome you back to SoMo and make it right!

10/10 - 훌륭해요

Stuart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff
2023년 11월에 4박 숙박함
답변 제공: Tim 님, 2023년 12월 28일
Thank you for sharing your experience.

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location. Walkable to Duval Street and many attractions. Several swimming pools and beach.
2023년 11월에 5박 숙박함
답변 제공: Jody-Kay 님, 2023년 11월 20일
Dear Donna,The team and I are so appreciative of your great review. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 - 훌륭해요

Louise 님, Pittsburgh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The included breakfast was amazing...you got to pick anything you want at a ocean front patio...stay also included beach lounges and towels...really also enjoyed the bar in the pool area... they could do better at responding to repair requests.
2023년 9월에 5박 숙박함
답변 제공: Ann Marie 님, 2023년 9월 21일
Thanks for the feedback. We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. Thank you for being our guest and we look forward to welcoming you back! Your concern has been addressed.

10/10 - 훌륭해요

Jenifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Ann Marie 님, 2023년 9월 21일
Thanks for the feedback , we appreciate it .

8/10 - 좋아요

Roman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gutes Hotel
2023년 8월에 3박 숙박함
답변 제공: Tim 님, 2023년 9월 4일
Thank you for sharing your experience.

10/10 - 훌륭해요

Marisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Tim 님, 2023년 8월 24일
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8/10 - 좋아요

Leonie

가족 여행
좋아요: 편의 시설/서비스
Staff very friendly. Free breakfast very good with quick and friendly service. Hotel location was great! Pools were extremely warm. Grounds could have been cleaner. House keeping was not the best.
2023년 7월에 5박 숙박함
답변 제공: Jody-Kay 님, 2023년 8월 1일
Dear Leonie,•The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and apologize for any hiccups you experienced with our housekeeping team. Your feedback will be shared with the appropriate department, and we hope to welcome you back for another great stay soon!

8/10 - 좋아요

Drew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is amazing with gorgeous waterfront views. The staff is friendly and very attentive. I mentioned it was my husband's birthday and we had a little surprise waiting for us when we arrived. The room was stylish, large, and clean. I highly recommend this resort and would stay here again. The only reason I didn't give it the absolute highest rating was because I wasn't expecting all the resort fees. If you know that going in then you should be fine.
답변 제공: Tim 님, 2023년 7월 27일
Thank you for sharing your experience. Thrilled to hear you enjoyed our waterfront accommodations and pleased your husband enjoyed his birthday celebration. We apologize for any miscommunication regarding amenity fees, all are published prior to confirming a reservation, we are saddened to hear this wasn't your experience. We look forward to welcoming you back!

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, modern, well kept property. Friendly staff, ample parking. Food was fresh and tasty with a good variety from the on-site restaurant. Wide variety of beverage options (alcohol and non- alcohol). Daily text check-ins by staff were a nice touch to ensure all was as expected. Three pools made it easy to find a spot to hang out if that is how you prefer to spend your time. Easy walking distance to all that Key West has to offer. We plan to return in January and again in July as we were very happy with our stay.
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 24일
Thank you for sharing your experience!

8/10 - 좋아요

Bryce

연인과의 여행
Only complaints we encountered were these; Cleanliness of the room, they only made your bed and replaced towels that’s it and often times didn’t replace all they grabbed to clean. For example a comforter was missing, and robes were gone for several days. We were upgraded to the partial ocean view room from the guest houses and the room we got had a view of the parking lot on the first floor facing north from the south side of the island. Not what we expected. Overall though the hotel was friendly, and had some amenities. Keep in mind for each full day you are there you get charged an additional $55 for a resort fee with a $5 amenities fee as well. Why that’s not included in the room price is beyond my thoughts. The resort was walkable, and the breakfast that was included was a real breakfast and not a continental breakfast. We will be back with a better room placement for sure.
2023년 7월에 4박 숙박함
답변 제공: Tim 님, 2023년 7월 22일
Thank you for sharing your experience.

8/10 - 좋아요

Shannon

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed in the Avalon house. It was a great location and exceptional staff. The free breakfast was amazing. However, the furniture is worn out and needs to be replaced. Several drawers on the dresser/nightstand were difficult to open. The mattress was also worn out and uncomfortable. $40 per night on top of the room fee for parking is excessive especially since you have to pay to park if you go anywhere. Parking should be included when you rent a room. I did hear from a staff member that renovations were being planned. If they make a few updates, I would have rated it a 5.
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 20일
Thank you for sharing your experience. Just this week we began renovations on all guesthouses including Avalon. We will re-open in the fall and the new product is going to be amazing.

10/10 - 훌륭해요

Renee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 20일
Thank you for sharing your experience.

8/10 - 좋아요

Michele Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Duval Gardens is an 8 room B & B that’s part of the main resort, but is a few blocks from the main resort. Easy walk to main resort and far enough away to have more privacy and quiet and has a small pool. Easy walk to all attractions, restaurants and bars. This building could use some updating, but we enjoyed our stay.
2023년 7월에 4박 숙박함
답변 제공: Tim 님, 2023년 7월 18일
Thank you for sharing your experience. Just yesterday, all guesthouses were closed for renovations. The project will be completed in the fall and we can't wait to share the final product. It's simply amazing!!!

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were upgraded to the main property, so I can’t speak solely to the guesthouse, but the resort was very nice! The property was clean, staff were extremely friendly, and most of what we wanted to see was in a mile radius of the property. It was excellent!
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 18일
Thank you for sharing your five-star experience!

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location
2023년 7월에 7박 숙박함
답변 제공: Tim 님, 2023년 7월 18일
Thank you for sharing your five-star experience.

8/10 - 좋아요

Kathryn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Prepare to sweat on 2nd floor
The Guesthouses at Southernmost Beach Resort are pretty nice as you have access to the amenities at the Southernmost Beach Resort plus there is a small pool and exclusive to the guesthouses. The biggest concern we did experience was the varying levels of air conditioning. One of the rooms we had the air conditioning worked very well; however the other room on the 2nd floor barely worked and in July it was very uncomfortable to sleep in. There was also a sizable gap (at least 3 inches) between the door and the floor which didn’t help with the temperature of room. Also providing better instructions on how to work the ac units would be helpful (our assumption as to why the ac didn’t work is you couldn’t run the ac unit and the dehumidifier at the same time but never got confirmation that is actually the case.)
2023년 7월에 4박 숙박함
답변 제공: Tim 님, 2023년 7월 12일
Thank you for sharing your experience. Please know we take your concerns very seriously and your feedback has been shared with the team to address. Next week we will begin renovations on all guesthouses. The project will be complete by the end of October. The challenges you encountered will be address in the reno. Once complete, the guesthouses will be immaculate. We would love the opportunity to welcome you back!

8/10 - 좋아요

TJ 님, Saint John

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice island feel. Rooms are a bit small. Private. The island itself is beautiful. Lots of drunks
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 11일
Thank you for sharing your experience!

10/10 - 훌륭해요

Phyllis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great. Loved the private pool area. Room was beautiful
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 10일
Thank you for sharing your experience.