The room was very nice and very clean although cleaning of the room during the week seemed a bit hit and miss but not sure what was included regards servicing them. It would have also been nice to have more clean and bigger bath towels. I hope this is seen as constructive criticism rather than a put down. Would definitely stay again!
호텔 매니지먼트의 의견
2019. 8. 8에 Jody(호텔 매니지먼트)에 의해 작성
Thank you for your feedback. We are very disappointed to hear that the cleaning of your room wasn't up to our usual standard and appreciate you taking the time to let us know this.
We have had new housekeeping staff join our team for the busier summer months, one of which must not have been performing to the standard we normally expect. We will take the time to make sure all the staff are aware of this incident as to not happen again.
If you were able to let me know the dates you stayed, I can find out which staff member needs the extra training.
We look forward to welcoming you back.