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애쉬다운 파크 호텔 & 컨트리 클럽 여행 후기

4 out of 5
애쉬다운 파크 호텔 & 컨트리 클럽
Wych Cross, Forest Row, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 453개 이용 후기 중 240개" "
평점 8 - 좋아요. 453개 이용 후기 중 138개" "
평점 6 - 괜찮아요. 453개 이용 후기 중 53개" "
평점 4 - 별로예요. 453개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 453개 이용 후기 중 6개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
풍경화에 녹아들어 가는 곳
별 기대 없이 들렀는데 주변 풍경과 건물이 정말 잘 어울립니다. 특히 실내에서 본 바깥 풍경은 잘 그린 풍경화 같더군요. 쉼에 마침표 찍고 싶은 분들에게 강추!
2019년 5월에 1박 숙박함

8/10 - 좋아요

Ashwin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, gorgeous views from our room and thoroughly enjoyed eating in the restaurant whilst someone played the piano. The pool was especially tranquil, had it to ourselves the two times we used it. If everywhere had such nice changing facilities I'd swim everyday. Will definitely return.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

aditya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
double charged for child promised services not delivered decent breakfast over expensive and tasteless restaurant - brasserie
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ian

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Norman Kane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant
Absolutely brilliant place to stay. Snooker, table tennis, pool, spa, golf and even tennis although the rather not permitting on our stay for outdoor activities. Food and drinks superb too. Lovely place would definitely recommend
2023년 12월에 2박 숙박함

8/10 - 좋아요

June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Lovely stay . The food was very good and we were made very welcome by the staff. However the lighting in our bedroom wasn’t good. We like to read and the only place you could read was in bed. Our bathroom was looking rather dated.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Laura

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful, a very special place
2023년 12월에 1박 숙박함

8/10 - 좋아요

Fathima

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my 4th visit. The building and lands around it are still gorgeous but the amenities seem to have gone down a little. They no longer have the steam room in the ladies changing room which is a real shame and their spa treatments are just way too expensive, so unfortunately we gave them a miss this time.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Second time staying here...first time Nov 21...enjoyed as much as then. Arrived at 1130 and can use Spa facilities before check-in time... however our room was ready on arrival so we put bags in room and then went off to Spa area Difference in breakfast set up..last time was menu choices taken at table...now buffet help yourself, however just as delicious and lots to chose from...cooked full English, fresh fruits yoghurts. Cereals pastries cheeses smoked salmon, juices .. tea coffee snd toasts bought to your table. . Staff very attentive over the weekend . Bed turn down service in evening very nice touch.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Mieko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jean-Philippe

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We come to this hotel quite frequently but this is the first time we booked through Expedia. Not Expedia's fault but the room we had was a tiny one with a small double bed, the TV remote didn't work properly so had to press the buttons on the TV, the shower control fell off. We have had a good experience in the past, but this time fell well below the level we have had in the past for the money we spent. The restaurant was excellent as ever, although there was one waiter who seemed very eager to please, almost un-genuine. Difficult to say, but I certainly don't expect anyone to bow to me at a hotel.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Samantha

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Wouldn’t go back
Booked this for my husband’s birthday and upon arrival we were so impressed at the hotel grounds and it’s a beautiful setting. We arrived and sat down for a drink. It took us a long time to find someone to serve us and we sat outside where all the tables were either dirty or had glasses left there for some time. We ordered 2 orange juices and lemonade and it came to a staggering £20.70! Just couldn’t believe it. The hotel emailed me the bill before checkout and I replied saying that amount was ridiculous for 2 soft drinks but they didn’t reply. A couple of members of staff were a little abrupt and overall sensed some disengagement. It was a shame as it was a rare weekend away but it wasn’t as I expected sadly so I wouldn’t return.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jasleen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Terry

연인과의 여행
별로예요: 편의 시설/서비스
Was placed in a room that was unbelievable far from the main entrance. No lift for luggage and it had a terrible buzzing noise from a boiler that made us change rooms so we could sleep. Was placed next to a room with a crying baby at 5 AM. Spoke with the staff about our disappointment and unacceptable room allocation. They said sorry.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful escape
The hotel was absolutely stunning and the grounds were gorgeous. It felt like a real luxury place. Our room was huge (deluxe) with a gorgeous jet bath. Although the decor is very dated, it didn’t take away from the experience. The view from our room was magical. The breakfast was delicious and such good quality.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Average stay
Pretty average. Place is showing signs of tiredness. Could do with an update throughout.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Kiran 님, Trinity Beach

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Location
2023년 9월에 2박 숙박함

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Most staff especially Paul was welcoming hospitable knowledgeable and engaging, except unfortunately the young lady receptionist who was argumentative and inappropriately took method of payment
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Brad

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's a shame that the owners do not keep care of this hotel. It is a beautiful park, castle and there is quite a lot one could enjoy here at the right time of the year. However, the hotel seemed very lonely during our visit. The rooms need a good cleaning. With exception of only one member we encountered in the tea room, the staff is not at all trained or polished. Unfortunately we were there at a very warm time and the hotel was not a all prepared to deal with this kind of weather. They offered us a fan that was about strong as a light whistle blowing. After further pursuing the matter, the second day we were told that there were rooms with air conditioning, in fact. This after we spent a night in a room where the temp measured 87 degrees fahrenheit. Again, a sever lack of understanding from the staff. I would Recommend a stop by from anyone in the area to see the gardens and the building itself, but find another hotel to stay and you will be much happier.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar espectacular, la atención de 10 .
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 객실의 편안함
Ashdown not as good as previous stays.
I have stayed here many times and always enjoyed it but the hotel seems to have dropped their standards. The interior of the hotel was looking tired with flaking window frames and sills. In my room the curtains would not close, the light above the sink was broken so shaving was difficult and the wi fi was very poor. The bar was being run by only one girl and probably needed two more helpers.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Carley

2023년 8월에 1박 숙박함

8/10 - 좋아요

Peter

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay as always. No-longer doing a la carte breakfast menu which is a shame, and certain cutbacks in provision of toiletries etc is also disappointing, but still a fantastic hotel with expansive grounds, friendly staff, and sense of established presence.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

charles

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
What I liked: The views and nature. Did not like: On site is restaurant is way over priced for the quality golf equipment is old and worn out Pay for 4 star luxury and get 3 star results

4/10 - 별로예요

Weronika

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed and overpriced.
I'll start with the staff who are super friendly and very helpful. Unfortunately the standard of the hotel is definitely not 4 stars and we were really disappointed. It's an old hotel and I can understand renovations are challenging but we have paid a very high price (over 500gbp per night) and it felt like a waste of money. What bothered us: king size bed that in fact was 2 mattresses put together - very uncomfortable, no basic kettle / coffee machine in the room, no AC in the room, food was horrible at breakfast and despite having to book it, by the time we arrived there was barely anything left and it all looked horrible - left overs and dropped pieces of food on the buffet table not cleaned up - just disgusting frankly. The hotel smells badly in different parts of it - gives a horrible impression as you walk through it. What we liked: beautifully maintained garden and grounds around the hotel and staff service. Sadly that's all we liked.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
House keeing absolutely superb. We were so well looked after. Service in restaurant outstaning. Food first class.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Overall we had a nice time. The staff were friendly and helpful and the food and drinks were good. Our stay was however impacted by the fact that the room hadn't been cleaned when we entered (a mis-communication between Front Desk and Housekeeping I think they said) and that the bed was broken, which obviously we didn't find out until bedtime. There was also cobwebs and dirt in places that you wouldn't expect if a thorough inspection of these sorts of things was being done - e.g. chandeliers in the fancy dining room and what looked like dried blood over the wall in the downstairs ladies toilets. So overall it felt like the bones of the hotel were good, but more attention was needed to the detail, as it's not a cheap place to stay.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

4/10 - 별로예요

Carly

별로예요: 청결 상태, 직원 및 서비스
2023년 7월에 4박 숙박함

8/10 - 좋아요

Tonje

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely stay. Staff polite and pleasant. Buffet breakfast unfortunately cold.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Matt

연인과의 여행
별로예요: 직원 및 서비스
The property is stunning and location beautiful Staff tried really hard but waiting staff were totally chaotic. Had to order wine for dinner 4 or 5 times, only to be told it had run out. Arriving at dinner we weren’t greeted for ages, then sent out into the holding bar, only for other couples to be seated first. The rooms a little dated for the price The golf is fun and very cheap. Nice pool
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely setting and interior. All round great place to stay!
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Sharon

2023년 5월에 1박 숙박함

8/10 - 좋아요

Peter

단체 여행, 연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
In fact a very good, nice and relaxing hotel with a very good restaurant, serving very good prepared quality food. Only, the service in restaurant, was below average. The quantity of servers seemed more important than their quality.
2023년 5월에 3박 숙박함

6/10 - 괜찮아요

Stuart

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish we’d stayed elsewhere
Shabby, dirty, poor service, broken jacuzzi , not really a spa (no sauna or steam room) and items added to restaurant bill that were not delivered as they didn’t have them!
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

yvette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
DBB rate was not great value. Mould in the hot tub area. The main house is gorgeous and the grounds incredible.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Heena

2023년 4월에 2박 숙박함

4/10 - 별로예요

Benjamin

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

S

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Disappointing
Disappointing. Doesn’t meet expectations. Positioned as a luxury hotel, featured in johansens (Conde Nast), but in reality it’s a marvellous building that houses a jaded hotel with relatively unkempt grounds. Most fixtures and fittings are from the 90’s with few meaningful updates. It reminds me of the architectural refits of old buildings in the 80’s/90’s with an oversupply of security-glass fire doors, oddly dissected rooms and nasty carpets. Maintenance clearly keep on top of this well - a Herculean task - but that’s not enough. The hotel needs money spent on the aesthetic. Most importantly, coordinated by a fresh and dynamic pair of eyes. Wasn't expecting Lime Wood… The exterior is imposing and grand. Unfortunately the arrival experience was weak. The entrance to the hotel features a council office style rubber welcome mat, half obstructed by a plywood ramp that might be suitable for a slimline golf trolley or roller cabin bag? Reception welcome was underwhelming. Not intuitive or engaging. Oddly, if you book a master suite (the best room/suite, but with dubious allocation) you get given a room number, no acknowledgement of a suite booking and you’re sent off with the porter. Nothing special, person centred or rate appropriate about the experience. Did I complain during my stay? No. I felt the reception staff were disinterested. On check-out, did they ask if we enjoyed or stay? Any conversation at all? No. F&B staff is good. More to say, but there’s no more space.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Zoe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Full English breakfast !
Room large & comfortable. The Full English breakfast was the best I have had for a long time! I stay in at least one hotel nearly every week so I'm in a position to judge!
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Jo

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

8/10 - 좋아요

christopher

2023년 3월에 1박 숙박함

8/10 - 좋아요

Bernard

2023년 2월에 1박 숙박함

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