숙박 시설 내 편의 시설/서비스

코트야드 바이 메리어트 포트콜린스 여행 후기

3 out of 5
코트야드 바이 메리어트 포트콜린스
1200 Oakridge Dr, Fort Collins, CO

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 489개" "
평점 8 - 좋아요. 1000개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 110개" "
평점 4 - 별로예요. 1000개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 23개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

christie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Nice outdoor area. Quiet.
2024년 4월에 1박 숙박함
답변 제공: CR 님, 2024년 4월 15일
Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

8/10 - 좋아요

KIM

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: CR 님, 2024년 4월 6일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and neat
2024년 4월에 1박 숙박함
답변 제공: CR 님, 2024년 4월 6일
Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Kayla 님, Gurley

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conner at the front desk was very friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: CR 님, 2024년 4월 4일
Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very nice. It is obviously at the end of a big upgrade so some minor things still need to be done but it’s looking great!
2024년 4월에 1박 숙박함
답변 제공: CR 님, 2024년 4월 3일
Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Lauren

2024년 3월에 1박 숙박함
답변 제공: CR 님, 2024년 4월 15일
Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Kathryn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did like the idea that there was food available during the later evening hours, as that made things much more convenient.
2024년 3월에 1박 숙박함
답변 제공: CR 님, 2024년 3월 19일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024, and we hope to welcome you back to the Courtyard Fort Collins in the near future.

8/10 - 좋아요

Roberta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not happy with pool music and lights flashing on all night literally all night
2024년 3월에 1박 숙박함
답변 제공: CR 님, 2024년 3월 17일
Thank you for taking the time to share your concerns regarding your recent stay. I would like to apologize that we did not meet your expectations. We have shared your concerns with our leadership team to ensure your issues are isolated. We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

Eryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: CR 님, 2024년 3월 16일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024, and we hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

Betty Roxana

2024년 2월에 5박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

6/10 - 괜찮아요

Betty Roxana

2024년 2월에 2박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

Betty Roxana

2024년 2월에 7박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

8/10 - 좋아요

Betty Roxana

2024년 2월에 1박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

Anita

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
The front desk attendant was very welcoming and helpful. I really appreciated how many hats he wore and was always engaging and warm. He definitely contributed to our good experience at the Courtyard Marriot. The rooms were good too.
2024년 2월에 2박 숙박함
답변 제공: CR 님, 2024년 2월 25일
Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel! We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Betty Roxana

2024년 2월에 2박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

8/10 - 좋아요

Betty Roxana

2024년 2월에 7박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

2/10 - 너무 별로예요

Vicky 님, Colorado Springs

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was caught in a Ice Storm on out way too Wyoming with a 3, 4 and 5 year old a teenager and 3 adults. Already spent 4 hrs to get to a plane that is 2 hrs away. The employee informed us that the check from EXPEDIA did not go through. So we would need to put a $200 deposit instead of the $20 down.... Serioudly.... so we leave in s ice storm with toddlers wanting to go to bed and get out of the car to put $200 on my card. Only to get back and him tell us the card won't go through??? I explain that i just put $200 on my card and he tells me oh know it is $200 on top of the $20. I had to leave i am usually the calm one but i was done. 47 minutes later and my daughter calling expedia explaining what is going on and more we get a room. My poor grandchildren heck us poor parents, grsndma and great grandma..... This man was so rude n expedia agent who was no help at all
2024년 2월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 19일
Dear Vicky,Thank you for taking the time to share your concerns regarding your recent stay. I would like to apologize that we did not meet your expectations. We have shared your concerns with our leadership team to ensure your issues are isolated. We will be undergoing renovations until May of 2024 and hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a bit dated, but was under renovations at the time of my visit. The did not use any of the facilities because I was literally only there to sleep. They have a Starbucks in the lobby which is convenient. Employees of the hotel in the Starbucks were A . They have a nice little market also for things you might need or want.
2024년 2월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 12일
Dear Patricia,Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Denise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the staff. They made us feel welcome & treated us like we were the only guests.
2024년 2월에 3박 숙박함
답변 제공: CR 님, 2024년 2월 12일
Dear Denise,Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Jairo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having a restaurant in the property as well as another one literally next door was a plus
2024년 1월에 7박 숙박함
답변 제공: CR 님, 2024년 2월 6일
Dear Benjamin,Thank you so much for your kind words about your most recent experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team. We will be undergoing renovations until May of 2024 and hope to welcome you again soon!

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: CR 님, 2024년 1월 31일
Dear Denise,On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope you have safe travels out there!Sincerely,Courtyard Fort Collins

10/10 - 훌륭해요

derek

2024년 1월에 1박 숙박함
답변 제공: Conor 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us.We will be undergoing renovation until May 2024 and we hope to welcome you back to the Courtyard Fort Collins in the near future.

10/10 - 훌륭해요

eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and quiet. Staff contacted us within hours after check-out for a lost item.
2024년 1월에 2박 숙박함
답변 제공: CR 님, 2024년 1월 31일
Dear Eric,On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope you have safe travels out there!Sincerely,Courtyard Fort Collins

10/10 - 훌륭해요

Jennifer

2024년 1월에 1박 숙박함
답변 제공: Conor Rosenbalm 님, 2024년 1월 17일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Conor 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Kristina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water problem at property pushed us into a hotel that had halls that smelled of vomit and a pull out of springs. Manager Taya would not refund any part since it was booked through Expedia, although management did do it for my family who booked directly with the hotel. The pictures of the hotel on Expedia look good but it was run down from the outside. The water issue speaks for itself.
2023년 12월에 2박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Kristina, Thank you for taking the time to let us know about your experience while staying with us. Your experience of these kinds of problems is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. This property was bank owned and was recently purchased by new ownership/management. We will be undergoing a multimillion-dollar renovation beginning in February. We are working diligently to get this property back up to Marriott standards. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Conor 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Alexandra 님, Lafayette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience. Very helpful staff. Only wish that breakfast in the weekends started at 6:00. Hard when you’re here for an event. The shower/bathroom could use an update
2023년 12월에 1박 숙박함
답변 제공: Conor 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Andrea

좋아요: 편의 시설/서비스
답변 제공: CR 님, 2024년 2월 12일
Dear Andrea,Thank you so much for your review and experience with us at Courtyard Fort Collins. It was a pleasure having you at the hotel. We appreciate you taking the time to share your feedback and for recognizing our amazing team.We will be undergoing renovation until May 2024, and we hope to see you again soon!

10/10 - 훌륭해요

Jodi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Scott was awesome. Thank you!
2023년 11월에 2박 숙박함
답변 제공: Conor 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

S Arthur 님, Providence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great.
2023년 10월에 4박 숙박함
답변 제공: CR 님, 2024년 2월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Kevin

2023년 10월에 1박 숙박함
답변 제공: Conor 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Vanessa

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean place. We enjoyed the outdoor raised fire pit.
2023년 10월에 2박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Vanessa, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

8/10 - 좋아요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an older property but was well maintained. The bed was not comfy. The staff were super friendly and attentive.
2023년 9월에 4박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Alison, Thank you for taking the time to let us know about your experience while staying with us. Your experience of these kinds of problems is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. This property was bank owned and was recently purchased by new ownership/management. We will be undergoing a multimillion-dollar renovation beginning in February. This will also include reopening the Bistro. We are working diligently to get this property back up to Marriott standards. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Vickie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10/10 Would Recommend to Everyone
Amazing stay!! The staff was so friendly and helpful our entire stay. We got in late our first day and were up before the sun our last day, no matter when we needed help we were greeted with the friendliest, most helpful staff we've ever experienced. We had to stay almost a full week under sad and stressful circumstances, but this hotel and the people who work here made it so much better for us. The breakfast was good, the rooms were clean and accessible, the property was beautiful, and everyone was so sweet. Thank you for a wonderful experience!
2023년 9월에 6박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Vickie, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adequate
2023년 9월에 2박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear David, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

NANETTE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Nanette, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager very helpful
2023년 9월에 2박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear John, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kateryna is the best
My stay was amazing from the moment I checked in. Kateryna was so friendly and helpful. She answered all the questions I had and she was a very hard worker. She ran the front desk and worked the bistro, always with a smile on her face.
2023년 8월에 5박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Christine, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

2/10 - 너무 별로예요

ADAM 님, WHITEWOOD

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Hotel was overbooked. Had a reservation but no room. No one even offered assistance to find another place to stay. Poor customer service and poorly trained staff.
2023년 6월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Adam, Thank you for taking the time to let us know about your experience while staying with us. Your experience of these kinds of problems is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. This property was bank owned and was recently purchased by new ownership/management. We will be undergoing a multi million-dollar renovation beginning in February. This will also include reopening the Bistro. We are working diligently to get this property back up to Marriott standards. I hope you choose to stay with us again when your travels bring you back to the area.

4/10 - 별로예요

Saul

2023년 8월에 3박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Saul, Thank you for taking the time to let us know about your experience while staying with us. Your experience of these kinds of problems is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. This property was bank owned and was recently purchased by new ownership/management. We will be undergoing a multi million-dollar renovation beginning in February. This will also include reopening the Bistro. We are working diligently to get this property back up to Marriott standards. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was able to reserve a last-minute room on a holiday weekend.
2023년 7월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Mark, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

6/10 - 괜찮아요

Stephan

가족 여행
좋아요: 직원 및 서비스
Its loud and its not very clean. Don’t stay on first floor. Sounded like KY derby at 1 am above me!
2023년 8월에 4박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Stephan, Thank you for taking the time to let us know about your experience while staying with us. Your experience of these kinds of problems is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. This property was bank owned and was recently purchased by new ownership/management. We will be undergoing a multi million-dollar renovation beginning in February. This will also include reopening the Bistro. We are working diligently to get this property back up to Marriott standards. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear George, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

Weisheng 님, Bellevue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Weisheng, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

4/10 - 별로예요

Scott

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We wanted 2 queen beds and we got full. You were out of many amenities. The one that really got me was the poor breskfast. So disappointed we were. Won’t stay again
2023년 7월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Scott, Thank you for taking the time to let us know about your experience while staying with us. Your experience of these kinds of problems is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. This property was bank owned and was recently purchased by new ownership/management. We will be undergoing a multi million-dollar renovation beginning in February. This will also include reopening the Bistro. We are working diligently to get this property back up to Marriott standards. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Jeff

2023년 7월에 3박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Jeff, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

Cindy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and Quiet
2023년 7월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Cindy, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
was a great place to stay
2023년 7월에 2박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Sue, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: CR 님, 2024년 2월 1일
Dear Catherine, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Staff and Management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope you to welcome you back soon and hope you have safe travels out there!