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퀄리티 인 & 스위트 웰링턴 - 포트 콜린스 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 685개 이용 후기 중 188개" "
평점 8 - 좋아요. 685개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 685개 이용 후기 중 125개" "
평점 4 - 별로예요. 685개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 685개 이용 후기 중 89개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Very disappointed
The accommodation itself was satisfactory. However, although I made advance payment at HOTELS.COM, the hotel charged again for the room with my credit card. I informed the hotel of my double billing through HOTELS.COM but the hotel did not respond for nearly a week. I stayed at the end of March and managed to get a refund in mid-April. Instead of apologizing, the hotel sent only the refund receipt by email without a word of greeting. I was very disappointed and upset.
답변 제공: kim 님, 2018년 4월 24일
thank you for staying with us I apologize for this and I will get to the bottom and see what and why it happened. have a wonderful day

4/10 - 별로예요

Ben

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Christopher 님, Elmira

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The tile facing on the sink was lying on the floor when I arrived. Overall, the room needed cleaning.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay.
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
OK, but not the cleanest. They seem to always be remodeling, and there are a lot of boxes and junk laying around. The room was comfortable and quiet. the key entry doors are wide open so security is a concern.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

james

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Liz

연인과의 여행
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was super dirty
2023년 11월에 2박 숙박함

4/10 - 별로예요

Aaron

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: Friendly staff, heater worked great, comfy pillows, and thankfully we didn't notice the smell other reviewers described! Cons: Broken Ice machine, Broken vending machine, Broken exhaustvent in bathroom, Broken light (flashing) in bathroom, Broken outlet (missing cover plate that protects the live wires). We will most likely never start here again.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Tisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The front desk staff were excellent! She helped resolve a booking issue with Expedia so I wasn't charged for two nights instead of the one that I had reserved online. There were issues with the building and the staff worked really hard to work around it.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Amanda

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot has several large potholes, breakfast was good-long wait for replenishment of hot items. Strong odor throughout the building. Lights burned out in my bathroom along with broken bed-upon check-in. Reported to desk staff, nothing was done to remedy. Again reported at check-out. The bed in working condition was comfortable, limited linens in room.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Audrey

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a horrible stay. I paid for a king room and when I got there they didn’t have any available and put me in a double queen… then they said “if the room is still dirty when you get in there, just leave your bags in there and let us know and we will clean it.” That is the most peculiar thing I have ever heard of from a hotel. We got to our room and the beds were made, and looked like housekeeping had been through…. But the sheets had stains all over them and DOG HAIR all over. I took photos. I did see two different dogs behind the front desk while I was there. The hallway carpets were filthy and covered in debris the whole time we were there. And there is a sign on the 2nd floor that says “ice and vending” is downstairs…. But there is no vending…. And the front desk doesn’t sell snacks or drinks anymore because “people kept stealing them.” And the area is sketchy….
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Emily

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is old, walls are thin, smells a bit old. My room faced the highway and it was incredibly loud all day and night.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Kate

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Abel

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Fair for the price
Missing toilet paper holder and coffee maker basket… was some flies in the room
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

JEFFREY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Stay and Satisfied
In Wellington for 2 days to visit family and only spent time at the hotel to sleep. Very clean room, AC worked great. Hot water for bath and shower. Breakfast was very good with multiple options to eat and drink. When we visit (2 to 3 times a year) we've stayed at this same place for a number of years. Didn't get a chance to talk to staff so can't comment on them. Very satisfied.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Sonya

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby was filthy, dirty floor, dirt on tables , and surfaces. Behind front desk was a mess with all kinds of junk. They had huge dog behind the desk that got aggressive when we went to talk to them and it lunged and tried to jump over the counter but the guy grabbed it! The carpet on the second floor stunk like puke so bad we had to cover our noses. The pool area was filthy, unkept, dirty floor and moldy furniture. The pool was so cold it didn’t even feel heated nor did we feel that it would be safe to swim in given the conditions of the place! The man at the desk was not professional looking and had filthy hands with black dirt around his nails!! Disgusting! Our room was cleaner than the other areas and didn’t smell but we will NEVER GO BACK THERE!!!
2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Run Down
Lots of leaks, missing ceiling tiles, there was cat food on the floor so it obviously wasn’t cleaned, black mold coming through the bathroom wallpaper in shower and the carpet throughout was damp. Back door does not lock. Frond desk people were very friendly but the building needs lots of work. Good pillows and bed.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Stacia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
NOT GOOD! I blame Choice Hotels
Walked in about 1030 or 11 PM. Booked room for two adults and one 8 year old child, literally 30 minutes in advance. Said kids was free. Nope they charged. It was late so I could deal with that. Walked into hotel lobby and it was extremely hot. No AC, construction underway, but there’s no mention of that on their website. HUGE MISTAKE, shame on you Quality Inn, Choice Hotels. I got our key, walked down the stinky hallway. Our door wasn’t even closed and locked. I just pushed it open. I walked to the window and thought OK, I’ll open the window. The window led to a hallway. No fresh air would be in that room. Within less than two minutes, I walked back to the front desk gave him the key back and said we are leaving. I will say the desk clerk was kind and understanding. he said since you booked third-party you need to go through them but I don’t see a problem in getting a refund. I just got off the phone with Hotels.com. And I got my refund. Thank you Hotels.com. Suggestion for Choice Hotels: when one of your hotels is under construction and the AC, or maybe the heat is out of service state that plainly on your homepage.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Har

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Mary

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
the ice machine was out of service for our entire visit. Front desk person said she would go buy some whenever a helper came in to cover the desk. Two hours later still no ice, so we went next door and bought our own.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Susan

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Updates
This is a quality hotel and it is in the process of updating it's air conditioning systems.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

William

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We arrived on a 90 degree day to find that the hotel's air conditioning had been out of service for a several days. They allowed us to cancel our reservation but had to scramble and find another hotel. The nearest hotel was 10 miles away. The reservation was made a day before arrival and should have known about the hotel problems at the time we booked it.

2/10 - 너무 별로예요

Montana

2023년 7월에 1박 숙박함

4/10 - 별로예요

Vance

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sleepless in Quality Inn Wellington CO
The place feels like it hasn’t been touched since the 1970’s. Upon check in we were told the air conditioner was not working. Too late and too tired to change booking we stayed. Entering room there was a fan on & screen window open that didn’t close. Good thing we were on the 3rd floor security wise. Oh and the ice machine was broken.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kenneth

별로예요: 객실의 편안함
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

RAIANA

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was terrible. Their AC was out and our room reeked. Did not smell clean at all and we found our bath tub to be dirty like it wasn’t cleaned from previous people. Our room had no trash can and they had maintenance men working right by our window at 6am which was terrible considering we had to have our window open due to no AC. NEVER will stay there again or recommend it.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Kylee

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jeffery 님, Platteville

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Wayne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was in renovation, from failed AC chilled water pipes, was 108 outside. Because of Cheyenne's rodeo hotel rooms were a premium. This hotel was charging a premium, but the hotel should have been shut down as renovation has been going on for over two months. The ice machine covers were missing and the wiring was all exposed, very dangerous. No notice posted on Expedia. I will never stay at a Quality Inn again.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kaitlyn

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
STAY AWAY AS FAR AS POSSIBLE!
The hotel had absolutely no AC and no fans. Granted, they let us know at checkin there was no ac, but failed to tell us anytime prior and we had no other choice. We paid $400 to be sent to a room that was unmade with no towels with the worst smell imaginable. We then got switched to a different room that was made with towels, but the even worse of a smell then the first room. We ended up only “sleeping” for 2 hours because we were that worried about the cleanliness of everything after there was a stain on one of the beds and stains on towels. I will never regret a decision more in my life then staying at this hotel!
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Overpriced
Hotel is under renovations. A/C was out and it was hot. Staff was friendly. Breakfast was overcooked. They should not be able to charge peak rates when they csnnot offer all amenities offered.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Pablo

The place was ok but they had no ac so we had to have the windows opened. I had to drive all day the next day with only 3 hours of sleep due to the loud noise of the passing cars and the unbearable heat.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Luis

Never got to stay because Expedia would confirm the stay but then the hotel would cancel because no available rooms
2023년 7월에 1박 숙박함

4/10 - 별로예요

Leanna

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Air Conditioning was out in the entire building. No individual room A/C. No fans provided. The windows could be opened, but bright Security lights shown straight in to the room. Guest were loud late at night, and staff did nothing to get them to quiet down. Short staffed, only one young lady working.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Whitney

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Rachael G

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly. Check-in was easy.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

curtis

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Robynn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was always helpful. Rooms were quiet and clean. Reasonably priced.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Mary Luz

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Wayne C.

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Laura

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No room saved for our reservation
We got in late and there was a note on the front door facing inward that there was no ac in the whole building. Once I approached the desk the lady was super sweet & dealing with an impossible situation as my room, like the gentlemen in front of me, had been double booked. Someone was already in the room we were slotted for and the reservations were such a mess that she wasn’t sure what room was available. The lady at the desk needs a raise for walking into such a crappy situation & those with reservations should have been called & told about the ac issue as trying to find a room at 1 am for a family of 4 is not a great situation.
2023년 6월에 1박 숙박함

4/10 - 별로예요

mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad building terrible maintenance
2023년 6월에 1박 숙박함

4/10 - 별로예요

Jill

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Air conditioning was out. Our door to our room wouldn’t close unless we pushed super hard on it. Halls smelled musty.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Irma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome staff. Awesome room.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Jeffery

별로예요: 직원 및 서비스, 객실의 편안함
Terrible
Air conditioning was out and would not change rooms to room not daxi g interstate. Did not sleep due to interstate traffic all night.
2023년 6월에 1박 숙박함