아침 식사 및 점심 식사 제공

포트 콜린스 메리어트 여행 후기

4 out of 5
포트 콜린스 메리어트
350 E Horsetooth Rd, Fort Collins, CO

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 572개" "
평점 8 - 좋아요. 1005개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 88개" "
평점 4 - 별로예요. 1005개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 35개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Christa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joel 님, Glendale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome property
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Joel,It was a pleasure hosting you at Marriott Hotel Fort Collins! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

8/10 - 좋아요

Rene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No carpet in rooms and bathrooms were small
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Rene,Thank you for choosing to stay at Marriott Hotel Fort Collins. We regret that your accommodations weren't what you expected. However, based on your positive rating, it sounds like your overall stay was pleasant. We value your thoughtful input and hope to see you again.

6/10 - 괜찮아요

Elan

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very wonderful and beautiful.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Cory,We truly appreciate your kind words about your five-star experience with us. At Marriott Hotel Fort Collins, your satisfaction is our top priority, and we can't wait to have the pleasure of serving you again.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff, very clean, quiet and convenient.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Barbara,We were happy to provide you with clean, quiet accommodations, and we're glad you felt welcome while you were here. The next time you're in town, please come see us again at Marriott Hotel Fort Collins!

10/10 - 훌륭해요

Conan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young man working the counter on the night of my check in did fantasic checking myself and 3 others in while have kids run around like crazy
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Conan,Thank you for taking a moment to share your wonderful review. We know the staff at Marriott Hotel Fort Collins makes all the difference, and truly appreciate you highlighting the commitment of our wonderful team. They will be delighted to know you were impressed with their service and we look forward to welcoming you back for another memorable stay.

2/10 - 너무 별로예요

Crystal

별로예요: 직원 및 서비스
Went down to eat breakfast and was charged $18 per person including my 4 year old. Staff also changes $10 for bottle of water. Completely outrageous for a hotel that’s supposed to have a free complementary breakfast and not located in Jackson, WY. Will definitely find somewhere else to stay next time.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Crystal,Thank you for reaching out to us. We are sorry to hear that certain aspects of your recent visit did not meet your expectations. We always strive to offer competitive prices for our area while providing great value to our guests. However, we understand that you were not satisfied on this occasion. Your feedback is important to us, and we appreciate you sharing it with us. We hope that you will consider visiting us again in the future, and we wish you safe travels.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable, clean and accessible.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Barbara,Thank you for choosing Marriott Hotel Fort Collins, and for taking the time to share your lovely, five-star review. We are delighted you were impressed with our comfortable accommodations and look forward to welcoming you back for another great visit.

10/10 - 훌륭해요

Chelsea

단체 여행
좋아요: 편의 시설/서비스
Great!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Chelsea,Thank you for sharing your short, yet delightful, five-star review. We are thrilled you were impressed with your stay at Marriott Hotel Fort Collins and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ghandia

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Debra 님, Casper

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태
2023년 12월에 1박 숙박함

4/10 - 별로예요

sandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was disappointed there was no complimentary water in the room. The customer service after our stay was horrible. The polite staff working. Not friendly at all. The worst part is that a charge was on by credit card that shouldnt be there. when I called the front desk stated it was a bar/grill charge. I informed him that was incorrect due to us not purchasing anything at all from the hotel. I have emailed the manager Brandon twice and left messages twice for the assistant Amanda with no. response. I cant understand why something can be charged that didnt happen and get absolutely no assistance from any staff. At this point I will never stay at this establishment again very poor customer service. And all I expect is the charge to be refunded to me.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Dear Sandra,Thank you so much for your comments. We're sorry to hear about the experience you've described, as it is not a normal one for us. We never want to leave a matter like this unresolved, so please reach out to us offline once more so that we may better assist you. We wish you all the best and hope to hear from you soon.

8/10 - 좋아요

Zack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except the fan would not turn off in the room and rattles all night. There also seemed to maybe be a service elevator very near that was noisy and would vibrate the walls when it ran
2023년 12월에 5박 숙박함
답변 제공: General Manager 님, 2023년 12월 21일
Dear Zack,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with noise, and we'll look into your comments further. Should you be in the area again, please come back to see us.

10/10 - 훌륭해요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

hallidie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice upgrade to this property is complete. Rooms are nicely done w very comfortable lounger/ chaise lounge. Love the shower w no bathtub rim to step over. Lobby has many nice sitting areas. Morning coffee bar converts to real bar in the evening. We didn’t try the restaurant. Very easy access.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Hallidie,Thank you so much for choosing to stay with us at Marriott Hotel Fort Collins. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. We're delighted to read you enjoyed our recent renovations! The pleasure was all ours, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really appreciated the courtesy of the staff.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Michael,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Should you be in the area again, please come back to see us at Marriott Hotel Fort Collins!

10/10 - 훌륭해요

Emily 님, Noblesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Candice

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lian Wu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly staff, close the shopping mall, restaurant.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Lian Wu,Thank you for choosing Marriott Hotel Fort Collins to host your recent stay; it was a pleasure to welcome you. It's wonderful to hear you had a positive experience and that you appreciated the friendly hospitality our team provided and our convenient location close to the mall and area restaurants. We're grateful for your kind comments, and we hope to have the pleasure of your company again soon.

10/10 - 훌륭해요

Julie Ann 님, Indianapolis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant staff and service. Nice hotel. Quiet area and yet ve ty convenient for shopping nearby.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Julie,Thank you so much for the perfect rating. We are thrilled to see that you experienced some warm hospitality and peaceful accommodations to relax in. Our prime location is just the cherry on top. We look forward to welcoming you back to Marriott Hotel Fort Collins.

10/10 - 훌륭해요

Ryan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff at the front. Went downstairs to see if they had something I could put water in for our pet and they had dog bowls available for us to borrow!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Ryan,It was truly a pleasure to welcome you to Marriott Hotel Fort Collins. We're happy to hear you had an enjoyable experience and that you appreciated the friendly hospitality our team provided, as well as the convenience of the dog bowls available. Thank you for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.

10/10 - 훌륭해요

Anneke

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David 님, Ridgway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was fast, efficient and courteous! Will definitely stay again.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 25일
Dear David,It was such a pleasure having you as our guest! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind words, and we look forward to welcoming you back to our lovely hotel!

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ronda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
It’s been a pleasurable stay yet again! It’s convenient to many aspects of traveling. Restaurants & shops and central for outdoor activities also.
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Ronda,It's always a pleasure to welcome you back to Marriott Hotel Fort Collins, and we are delighted you were impressed once again. Thank you for sharing your lovely five-star review. We look forward to seeing you again soon.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. I liked the shower and they had plenty soaps and shampoo. Everything was as it should be.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Dear Mark,It was a pleasure to host you during your recent visit! Our staff works hard to ensure we meet the needs of our guests. We're glad to hear our clean, comfortable accommodations provided you with the stay you expected. Your review is greatly appreciated, and we hope to get the chance to welcome you back on your next trip to the area!

10/10 - 훌륭해요

katie

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel. My daughter did not like the mattresses, but I thought they were fine. It was so nice to be in a room that was decorated in cool colors instead of just brown and beige.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 26일
Dear Susan,Thank you for choosing Marriott Hotel Fort Collins! We are delighted you enjoyed our hotel's decor and found it beautiful. We understand that mattresses can be a matter of personal preference, and we're disappointed that your daughter did not enjoy it as much as you did. Your valuable feedback helps us to improve continuously, and we hope to have the opportunity to welcome you back soon for another five-star stay!

8/10 - 좋아요

Terry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Christina

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Kathryn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very attentive staff, the rooms are full of helpful items and it is luxurious inside the hotel.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Evelyn,We always enjoy hearing from our guests. It's great to know that our friendly staff and luxurious rooms impressed you. The next time you're in the area, please come back to see us.

10/10 - 훌륭해요

Russel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
This place is very nice. New renovation and very comfortable
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Russel,Thank you so much for taking the time to share your thoughts with us. We're delighted you enjoyed your stay, and we appreciate your kind words about our comfortable facility. Take care, and we hope you return soon!

8/10 - 좋아요

Symon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Susan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast being an additional cost was a shock but other than that we had an incredible experience
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 10일
Thank you for choosing to stay with us at Marriott Hotel Fort Collins. We are glad to learn that you enjoyed your stay. We strive to provide a positive experience for all our guests, so it is great to hear you felt comfortable in your room. We apologize for any disappointment felt regarding our breakfast offerings. Our team is always happy to recommend some tasty local restaurants to try for our guests who would like a bit more variety. We hope you join us again. It was a pleasure hosting you.

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Theresa c

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was beautiful! We loved the pool and hot tub and the on-site bar.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Dear Lori,We loved having you stay at Marriott Hotel Fort Collins. It's fantastic that our inviting pool and thoughtfully designed accommodations were just two highlights of your visit. Come back soon!

6/10 - 괜찮아요

mark

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Fort Collins Marriott 님, 2023년 9월 28일
Thank you for your rating, we hope that you enjoyed your stay.

10/10 - 훌륭해요

Pierson

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Fort Collins Marriott 님, 2023년 9월 28일
Thank you for your rating, we hope that you enjoyed your stay!

10/10 - 훌륭해요

Julia

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Great place to stay
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Julia,Thank you so much for the perfect rating. Anytime you need another great getaway, count on Marriott Hotel Fort Collins to deliver.

2/10 - 너무 별로예요

nicholas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NEVER AGAIN
Terrible, went to breakfast 8/29 understaff to no one there, long wait. Pool was dirty on 8/29 /30. Pieces of dirt in the pool. Our room not made up on 08/29. No one at front desk many times. Bar and restaurant closes early, really, 10 pm close time. Stay there before, almost same situation. I thought it would have gotten better. I have many, many mores trips plan to go the Fort Collins,CO
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Nicholas,Your feedback is valuable as it helps us improve. Please accept our apologies for any disappointment with the service and onsite dining as well as for any concerns about the pool. We'll keep your comments in mind, and we hope you'll consider staying with us again during your next trip.

4/10 - 별로예요

Terry

가족 여행
별로예요: 편의 시설/서비스
I paid for room with sofa, but they put me in another room. No one offered to help with luggage. They moved us to a room with sofa but we had to carry our luggage. The room was far from the elevators. Cleaning crew were good. Bar crew were great.
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 2일
Dear Terry, Thank you for sharing your feedback. We regret the initial oversight regarding your room type and the inconvenience caused. It's essential for us to provide a seamless experience, and we missed the mark in assisting with your luggage. On a brighter note, we're pleased that our cleaning and bar teams met your expectations. Your insights are valuable and will help us improve our services. We hope for an opportunity to better serve you in the future.