리셉션

베이몬트 바이 윈덤 포트 콜린스 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 포트 콜린스
3808 East Mulberry Street, Fort Collins, CO

이용 후기

6.0
평점 10 - 훌륭해요. 1000개 이용 후기 중 202개" "
평점 8 - 좋아요. 1000개 이용 후기 중 197개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 198개" "
평점 4 - 별로예요. 1000개 이용 후기 중 178개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 225개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Mario 님, 2024년 1월 16일
We are glad you enjoyed your stay with us. Hope to see you again soon.

8/10 - 좋아요

LEON

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Mario 님, 2024년 1월 16일
We are glad you enjoyed your stay with us. Please see us again soon.

8/10 - 좋아요

Maria

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel is outdated, but kept pretty clean. I could nitpick it but honestly it was decent and a good price. People were very nice.
2023년 12월에 1박 숙박함
답변 제공: Mario 님, 2024년 1월 16일
Thank you for the kind words. We are working hard to get our hotel up to date. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Da-Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Mario 님, 2024년 1월 16일
Thank you for your stay with us. Please come again soon.

6/10 - 괜찮아요

Margarita

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not the best and Noisy
답변 제공: Mario 님, 2024년 2월 10일
We apologize for any inconvenience you may have had during your stay with us. We are working hard on updating our rooms. We are sorry for the noise. Please come back and see us. Thank you for your stay.

8/10 - 좋아요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was nice
2023년 12월에 1박 숙박함
답변 제공: Mario 님, 2024년 1월 16일
Thank you for the kind words about our staff. Please come again soon.

8/10 - 좋아요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great stay other than them not having breakfast I had a pleasant stay
2023년 11월에 2박 숙박함
답변 제공: Vicki 님, 2023년 12월 6일
Thanks for your feedback. Sorry about no breakfast. We are glad you had a pleasant stay and hope you come back again.

4/10 - 별로예요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not honor my first floor request and the elevator didn't work. No continental breakfast as advertised. Find another place to stay!
2023년 11월에 2박 숙박함
답변 제공: Vicki 님, 2023년 11월 29일
Sorry we had to stop breakfast. Sorry your first floor request was unable to be honored. Sorry for you inconvenience. Hope when we get breakfast going again you will come back. Have a great day.

6/10 - 괜찮아요

Ibrahim

Average
2023년 11월에 1박 숙박함
답변 제공: vicki 님, 2023년 11월 29일
Thanks for your feedback.

2/10 - 너무 별로예요

Lonia

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My kids were starving
No breakfast , staff very rude , drug activity
2023년 11월에 3박 숙박함
답변 제공: front desk 님, 2023년 11월 27일
Sorry no pancakes. We had waffles, 3 kinds of bagels, muffins, cinnamon bread, white and wheat bread, fruit loops, Rasin bran, yogurt, milk, juice, apples, butter, cream cheese, and tea. I apologize for anyone whom was rude to you.

8/10 - 좋아요

Andy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Vicki 님, 2023년 11월 12일
Thanks for staying with us. We hope to see you again.

2/10 - 너무 별로예요

Jennie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room flooded and not even a sorry
2023년 11월에 2박 숙박함
답변 제공: Vicki 님, 2023년 11월 12일
I apologize for the water that came into your room.. I am truly sorry for the inconvenience.

10/10 - 훌륭해요

Eric

단체 여행
좋아요: 편의 시설/서비스
Perfect for what we needed for one night. Elevator wasn’t working.
2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 11월 12일
Thanks for the review. Sorry about the elevator. We hope you come see us again.

2/10 - 너무 별로예요

Mathew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was disgusting, our room cards kept having to be reprogrammed to work on our door (at least four times in the two days we stayed), the staff was hardly ever available (even to do that), the Continental breakfast was gas station fare, there were very loud and dangerous-seeming tenants living there (more than once someone would be outside begging or screaming into their cell; one scruffy guy asked my girlfriend for a ride to the bank when she went to the lobby to get some water from a vending machine in the very early morning and wouldn’t leave her alone until she ran back to the room), you can hear everything going on in everyone else’s room next to you and above you and below you, and they sneak a ridiculous $50 incidentals fee on your bill (without it even appearing on your receipt) that doesn’t get taken off for up to seven business days (and clearly that money goes nowhere useful, as there was plenty of damage all over our room that hadn’t been cleaned up or fixed). This place is trash, Wyndham should be ashamed of itself and I’d say “you get what you pay for,” but it was actually quite expensive especially with the hidden $50 fee that we hope will be returned in time suggested (but I wouldn’t be surprised if I never see it again). Next time we’ll spend a bit more and stay at a nice place. Total sham.
2023년 10월에 2박 숙박함
답변 제공: front desk 님, 2023년 11월 12일
Sorry for your inconvenience.

10/10 - 훌륭해요

Arthur

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 27일
Thanks for the positive feedback. We hope to see you again soon. Glad to hear you were happy with your stay.

8/10 - 좋아요

Marshall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good stay.
2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 27일
We are glad we could make your stay a good one. We hope to see you again.

2/10 - 너무 별로예요

Melissa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I paid for a 3 day stay, after the first night my daughter back home in Colorado went into Labor around midnight, So I needed to get back home. She is single 18 year old, 2nd child, I am her birthing partner. So I had to leave, Yes I paid upfront. They denied a refund of days not used. Yes I signed a contract however I thought, maybe they would in this instance I had to leave. then around 5am they let her go home, which by then I already was at airport ready to fly home.
2023년 10월에 3박 숙박함
답변 제공: Vicki 님, 2023년 10월 27일
We at Baymont only charged you one night. The other 2 nights Expedia should refund to you. Call them about refunding the 2 days you were not here. That's all we can approve. Congratulations on the new child. Thanks for staying with us.

4/10 - 별로예요

Brian

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator was out of service and this appeared to be an old issue. My wife has difficulty with stairs. The signage of 'rules' seemed over the top and unwelcoming.
2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 16일
Sorry for the inconvenience of elevator being out. Our rules to know who's in house for your safety. Also, that everyone have respect for other guests. Thanks for staying with us.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need to be remodel.
Staff is friendly. The hotel rooms are small and out of date. The wall between room are thin, you can hear your neighbors talk, snoring and television. We had issues with the key to our room. 90% the key would not work.
2023년 10월에 2박 숙박함
답변 제공: Vicki 님, 2023년 10월 17일
Sorry for your disappointment. Thanks for letting us know. We apologize for the inconvenience. Thanks for the kind words about our staff. Thanks for staying with us.

2/10 - 너무 별로예요

Katy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Drugs, Dirty & disappointing!
There were people doing drugs and vehicles in the parking lot. The sheets were definitely just remade, they were wrinkles and hair and they were dirty. The towels also looked like they were just refolded, they did not look clean. The entire property was filthy. Super disappointed! I saw Wyndham and thought it was supposed to be a great place to stay.
2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 17일
I would like to apologize for your unpleasant experience as a guest at our hotel. I appreciate you taking the time to bring matter to my attention. We are sorry for the inconvenience this may have caused you. This is not the standard we uphold. I have spoken with staff. I do apologize for inconvenience. Hopefully you one day you can give us another chance to show you it's not a filthy property. Have a Blessed day.

2/10 - 너무 별로예요

Laura

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our hotel room was so dirty we couldn’t stay. The carpet was disgusting and the room was very dirty.
2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 15일
I would like to apologize for the unpleasant experience at our hotel. Thanks for bringing it to my attention. I assure you that the matter will be addressed with housekeeping.Sorry for any inconvenience.

2/10 - 너무 별로예요

Debra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very disappointed in this hotel
답변 제공: Vicki 님, 2023년 10월 16일
Sorry for your disappointment. Thanks for your feedback.

8/10 - 좋아요

Andres

2023년 10월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 10일
We are glad you enjoyed your stay. We hope to see you again soon. Thanks for staying with us.

4/10 - 별로예요

rose

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Low quality
Blanket had at least a dozen burn holes. The mirror was worn from wear the facet rubs the mirror. Had to sign a plethora of extra paper work, agreeing not to be in the hallway loitering. Overall it was barely acceptable. Won’t be back here
2023년 10월에 1박 숙박함
답변 제공: vicki 님, 2023년 10월 10일
Sorry your stay was unsatisfactory. The paper you signed said nothing about loitering in hall. Why you would want to loiter (hang out) in hall. There is a sign that says no loitering outside in front of no loitering sign on wall. To show respect for other guest. You wouldn't want people standing outside being loud where you can't sleep. That's why we have that sign. Our house rules help us know everyone that's in house. It don't allow guest to yell, scream, curse, or act inappropriate towards staff or guests. It's to ensure your safety. Sorry you had a problem with it. Hope you have a blessed day.

6/10 - 괜찮아요

JAMES

좋아요: 직원 및 서비스
good value but needs new carpet and paint
2023년 9월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 2일
We are working on upgrades. Thanks for staying with us.

8/10 - 좋아요

Mike

단체 여행
Very good
2023년 9월에 1박 숙박함
답변 제공: Vicki 님, 2023년 9월 24일
Thanks for your feedback. We appreciate your kind words. We hope to see you again soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable, clean quiet?
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 22일
We appreciate the great review and as always thank you for your stay. Hope to see you again soon.

4/10 - 별로예요

Pedro

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: front desk 님, 2023년 9월 21일
We apologize for any inconvenience you may have experienced during your stay with us. Thank you for your stay.

10/10 - 훌륭해요

Kadynce

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how colorful everything was, and how clean the rooms were.
2023년 9월에 2박 숙박함
답변 제공: Mario 님, 2023년 9월 21일
Thank you for the wonderful review. We appreciate your stay and we hope to see you again soon.

10/10 - 훌륭해요

Andrew

2023년 9월에 1박 숙박함
답변 제공: Vicki 님, 2023년 10월 6일
Thanks for the feedback. Glad to hear you enjoyed your stay. We hope to see you again soon.

2/10 - 너무 별로예요

Jerry

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Streaming free only TV no local channels.
Clerk flat out lied about having local channels. Streaming with NETFLIX yah forget that won't connect to the non existent network. Showed up and TV remote did nothing but turn the tv on came back with the treat of streaming free tv because thats what all of the Windhams Chain does now streaming TV last te they'll 🔥 me.
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 15일
We apologize for any inconvenience you may have had during your stay with us. We are working hard to address these issues. Thank you for stay.

6/10 - 괜찮아요

Cathy

가족 여행
별로예요: 편의 시설/서비스
Upon checkin the clerk was very nice and helpful. We had to sign a paper stating we would remain dressed and not expose our private parts!! Also we wouldn’t curse, yell, fight or throw parties. We asked if we were in a bad neighborhood and were told yes there had been trouble here at times. The motel is older, carpet not clean and limited supplies in room. Men talking loudly outside our window, unsavory sorts hanging out in lobby. Honestly we are uncomfortable here. I would not recommend this place.
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 15일
We apologize for any inconvenience you had during your stay with us. The safety of our guest is our number one priority, and we are working hard to make sure of it. Thank you for your stay.

10/10 - 훌륭해요

Loren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함
답변 제공: Mrs. Vicki 님, 2023년 10월 27일
We are glad to hear your stay was great. Thanks for staying with us.We hope to see you again soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs UP
We were pleased and were treated well.
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 15일
We appreciate the awesome feedback and as always thank you for your stay. Hope to see you again soon.

2/10 - 너무 별로예요

jonnell

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
had to change rooms 3x, 1 st room had dirty sheets and makeup on the bed 2nd room was locked from the inside so i nor the front desk agent could access it. 3rd room , no hot water , body fluid on the bed skirt and another guests left food in the microwave . i checked out in 3 hrs
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 7일
We apologize for any inconveniences you may have experienced during your stay. We will talk to our housekeeping staff and make sure these issues are addressed. Thank you for your stay.

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We called ahead to let them know we would be checking in late. We did arrive by 8:30 pm. The gentlemen who checked me in was fine, but not welcoming. The elevator was out of order, which we were told when we check in. The ice machine was also out of order and my husband was told there was another on the first floor. He could not find it. Finally, the breakfast was only cold options, We were not satisfied with the room as well.
2023년 9월에 2박 숙박함
답변 제공: Mario 님, 2023년 9월 7일
We apologize for any inconvenience you had during your stay with us. We are working hard to address these issues. Thank you for your stay.

2/10 - 너무 별로예요

Terra

별로예요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 7일
We apologize for the inconvenience. Thank you for stay.

10/10 - 훌륭해요

MELBIN ANGELICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 7일
Thank you for the positive feedback and we are glad you enjoyed your stay with us. We can't wait to see you again.

10/10 - 훌륭해요

christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 1일
We appreciate the positive feedback and are delighted you enjoyed your stay with us. We would love to see you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
BED BUGS
From the outside, it looks clean but don’t be fooled. I woke up up with bites all over my arm and my ear swollen from bed bug bites!! I stayed here a previous time and also was faced with the same situation but management was apologetic. So, I gave this place another chance but was disappointed once again. If you want some bed bugs to keep you company during the night, then this place is for you.
2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 1일
We apologize for any inconvenience you may have had during your stay. We were not informed of your problem, and we work hard to make sure issues like this are resolved immediately. Thank you for stay.

6/10 - 괜찮아요

Bert

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 1일
Thank you for your stay.

10/10 - 훌륭해요

Darren 님, Winnipeg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Rooms were clean and updated. Elevator was out when I was there but things happen so can’t zonk them for that. However the stairs are wide and short steps so while inconvenient it was easy. They kept main floor rooms for people with mobility issues. Denny’s right next door. I would stay there again. Breakfast was a typical continental but room was clean and large.
2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 8월 26일
Thank you for the positive feedback. We are working hard to address the issue with our Elevator. As always, we thank you for your stay. Hope to see you again soon.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Montana trip home
Easy check in. Room was nice. Roomy. Bed was comfy. Every thing was great.
2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 8월 26일
Thank you for the positive feedback. We hope to see you again soon and thank you for your stay.

2/10 - 너무 별로예요

Brooke

they don’t let you book if you’re under 21 we couldn’t stay there
2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 1일
We apologize Any inconvenience this may have caused you, but this is our hotels policy.

4/10 - 별로예요

jez 님, cody

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For the price, I knew this was not going to be the luxury experience we all want, but to have a room that smelled like raw sewage if the bathroom door was left open was not cool. The floors and carpet included were sticky feeling so we wore shoes at all times. The elevator is still not working to this date as previous comments have mentioned.
2023년 8월에 2박 숙박함
답변 제공: Mario 님, 2023년 8월 27일
We apologize for any inconveniences you may have experienced during your stay. We are working hard to address these issues. Thank you for your stay.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Get what you pay for
Elevator Broken so I had to drag my suitcase up the stairs. Not one single outlet in my room worked. All were loose and not holding any chargers so I could not charge my phone. I went to open the shower door and the plastic towel rack broke off the shower door. You get what you pay for I guess.
2023년 8월에 2박 숙박함
답변 제공: Vicki 님, 2023년 8월 21일
Sorry for your inconvenience. We wish you had told us before you left we would have changed your room. I hope you give us another chance. Thanks for letting us know what is wrong with the room you stayed in that night. We apologize for the inconvenience.

4/10 - 별로예요

Dustin

2023년 8월에 1박 숙박함
답변 제공: Mario 님, 2023년 9월 15일
We apologize for any inconvenience you may have had during your stay with us. Thank you for your stay.

6/10 - 괜찮아요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Vicki 님, 2023년 8월 22일
Thanks for your feedback. We hope to see you again soon. Thanks for staying with us.

6/10 - 괜찮아요

Carri

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect spot to shower and sleep while dropping my daughter off at college. Great breakfast every morning to start my day.
2023년 8월에 4박 숙박함
답변 제공: Vicki 님, 2023년 8월 21일
Thank you for your kind words. We are glad to hear you enjoyed your stay. We hope to see you again soon.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Vicki 님, 2023년 8월 21일
Thanks for the feedback. We greatly appreciate it. We hope to see you again soon.