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아메릭인 바이 윈덤 포트 다지 여행 후기

2.5 out of 5
아메릭인 바이 윈덤 포트 다지
100 West Kenyon Road, Fort Dodge, IA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 462개 이용 후기 중 204개" "
평점 8 - 좋아요. 462개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 462개 이용 후기 중 43개" "
평점 4 - 별로예요. 462개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 462개 이용 후기 중 20개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No soap. Gave extra bottle of shampoo. It isn’t the same. One who checked us in not very personable at all.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

April

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the cleanliness of the room. The staff was super-friendly and helpful
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Beau 님, Yakima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Josh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was not available at check in and took 15 for us to wait for the next shift staff to help us. Key cards didn’t work and when we reported it to the staff they said that happens. Took us three times to get a working keycard just to enter our room. Breakfast items ran out. Bathroom had cracked tiles and toilet was not functioning properly. Spent a lot of money and seriously didn’t get anything in return
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
This is the 2nd time I've stayed at this property. The 1st experience was nothing like this one. Upon arrival, the woman working the front desk was less than friendly. When entering our room, there was paper cups on the floor as though it had not been cleaned from a previous guest. That night we decided to swim & there were other guests in the pool yelling about fighting. There were no towels in the pool area, the front desk was kind enough to give me 2 towels for the pool but apparently had previously refused the other guests towels as that was the reason they were yelling about fighting. Breakfast was decent. Check out was ok, however 2 days later I got a charge for the hotel stay. When I called the hotel & spoke with the manager, the manager screamed at me & said she never swiped my card or charged me. She kept yelling about an Amex card, I explained to her that I have l dont have an amex card & that I paid through expedia, which raised her anger because she was upset that I booked through a 3rd party. I again tried to inquire why my "incidental" card was charged for the stay, she got very aggressive & said my card is nowhere in her system. She continued to talk over me & refused to let me get a word out. I tried to suggest maybe my card got tied to another room somehow & she said "you dont get it, we dont have your card on file, what dont you understand". WORST CUSTOMER SERVICE EVER. From start to finish- horrible customer service.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Denise

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a broken sink but I fixed it and toilet was acting up. Room was clean and my son loved the pool! We sat in hot tub one night the next day my son woke up with rashes on his legs and was itchy and that night hot tub was shut down due to high PH level. Wish we would’ve known that the day before. Person that checked us in wasn’t very friendly but the guy that worked the next night was very polite!
2024년 2월에 2박 숙박함

4/10 - 별로예요

Denise 님, Cherokee

2024년 2월에 4박 숙박함

8/10 - 좋아요

Kay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problems with anything
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Denise 님, Cherokee

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Daniel

가족 여행
There was no early check in even though rooms weren’t full. The “fitness center” had two pieces of equipment a treadmill and an elliptical and only the elliptical worked. No one answers the phone.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Trevor

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I could complain about was the hot tub being closed
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Cassandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Melissa

출장 여행, 가족 여행
별로예요: 직원 및 서비스
I booked this room so my son and I would have a place to stay before he moved into his apartment at Iowa Central. On the 6 hr drive there, we got a notification that move in was postponed until the next day due to weather. I was only able to take one day off due to my work schedule, so I called the motel to see if there was anyway that my son would be allowed to stay there alone, he is 18 the front desk girl was completely unwilling to accommodate, even when I explained the situation I asked if there was any exception that could be made, he has a very responsible kid And it was a Sunday night but she refused to help saying he absolutely needed to be 21. Luckily, I was able to find another area accommodation that was more than happy to assist, given the extenuating circumstances. The poor customer service cost me over $100 and them any future bookings.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went really smooth and Alicia was extremely helpful and very friendly. Nice to have a friendly and warm person when getting off the road due to a blizzard
2024년 1월에 1박 숙박함

8/10 - 좋아요

Martha

2023년 12월에 1박 숙박함

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast was not the best
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When we arrived for our stay to visit family that we had not seen in two years everything seemed well and good. That is until we found that the hot tub was not working and the heated pool was not heated very well. We informed the front desk personnel know and were told that they didn't know how warm the pool was because they didn't like being around water. The hot tub jets did not work the one day that it was deemed safe to use. In addition, my card was authorized twice for the stay and I am still waiting (11 days for the authorization to be removed from my account). I contacted the hotel twice and they told me there is nothing they can do to expedite the matter, even though my bank assures me that the can. Finally, the free breakfast seemed to be free to everyone, except paying customers. My wife saw on several occasions people walking in the front lobby on their way to work to have breakfast. There are lots of other options in the area, I would avoid this one at all costs.
2023년 12월에 5박 숙박함

8/10 - 좋아요

August Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with friendly but not very attentive service.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

TERESA 님, Carroll

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice breakfast, easy check in. Friendly staff.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Marc

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스

6/10 - 괜찮아요

Brandy

2023년 11월에 2박 숙박함

8/10 - 좋아요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Pretty decent but hot tub was out and that was why i booked there.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Shirley

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front door was broken. The hot tub never works. They shouldnt advertise it. Breakfast was minimal at best. Items were not ordered on the truck for breakfast.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Jewelia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how helpful the staff was for my friend and I
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Preston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Walked into a smile and super personable girl at the front desk. Was also the bartender.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were efficient and ALL practiced "Iowa Nice". Then made you feel welcomed and well cared for. The inside has been recently refurbished/repainted. The breakfast had many options. The nearby Tom Thumb restaurant was a great sample of local Iowa fare.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dajana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little Gem away from the main strip.
Super easy Check in and out process. Everything was clean and since it’s a little out of the way it was amazingly quiet. No elevator all night, people slamming doors or anything. Restful night just what we needed.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

JOHN

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
Very friendly and accommodating staff. Went out of their way to make a great stay. Great accessible room. Very good TV and refrigerator WITH freezer area in fridge.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Must have was very friendly and helpful. It was quiet in the breakfast options were numerous. Good place to stay.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

2023년 10월에 1박 숙박함

8/10 - 좋아요

Nikki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only bummer part was the hot tub was closed down and there was no mention of it on Expedia. After driving all day we were looking forward to the relaxation in the hot tub. The coffee station set up was awesome!!!
2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Nykole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Cynthia J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ft. Dodge Stay
Clean, great breakfast. Staff at evening check in and breakfast in the morning were both so kind and welcoming. Great location for us. Reasonable price as well.
2023년 9월에 1박 숙박함

8/10 - 좋아요

John

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Shelly

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Phillip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and the breakfast was awesome! The only suggestion I would have is that it would be nice to have grab bars in the shower since the floor of the tub was pretty slick
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing price for 100% awesome hotel!
In a slightly older part of town, closer to 20E, BUT 5 minutes from every amenity possible and I’ve never had such a well-run, immaculate hotel for this price. Beds super comfortable, not a thing out of place and cushy towels. Breakfast was substantial (eggs, potatoes, biscuits, gravy, waffles, etc)
2023년 9월에 1박 숙박함

8/10 - 좋아요

Tim

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Kearsten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Comfortable, clean rooms, staff was friendly, we would definitely stay here again if in the area.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is my favorite place to stay when I’m back in Fort Dodge. Which is at least 4 times a year
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Cory

가족 여행
별로예요: 직원 및 서비스
2023년 9월에 2박 숙박함