스위트, 킹사이즈침대 1개 및 소파베드, 금연, 전자레인지 (with Sofabed) | 객실에서 보이는 전망

베스트 웨스턴 스타라이트 빌리지 여행 후기

2.5 out of 5
베스트 웨스턴 스타라이트 빌리지
1518 3rd Avenue NW, Fort Dodge, IA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 293개 이용 후기 중 93개" "
평점 8 - 좋아요. 293개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 293개 이용 후기 중 54개" "
평점 4 - 별로예요. 293개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 293개 이용 후기 중 24개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

kil 님, phoenix

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very friendly and breakfast is good very quiet
2024년 3월에 1박 숙박함
답변 제공: General Manager-April 님, 2024년 3월 27일
I want to thank you for taking the time to participate in our survey. We use this information to help identify areas in which we can improve, so thank you!Also, thank you for the perfect 5 out of 5 score! We appreciate it very much!Come back and see us again soon. We will look forward to your next stay.

10/10 - 훌륭해요

kil 님, phoenix

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staffs breakfast is good very safety location
2024년 3월에 4박 숙박함
답변 제공: General Manager-April 님, 2024년 3월 20일
Kil,I want to thank you for taking the time to participate in our survey. Your feedback is very important to us. We use this information to help identify areas in which we can improve.Thank you for your kind words. I will pass this on to my staff members. Again, we appreciate the time you have taken to assist us.

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place!!
2024년 3월에 1박 숙박함
답변 제공: General Manager-April 님, 2024년 3월 10일
Robert,I want to thank you for participating in our online review. We use the information provided in order to identify possible areas of improvement and by participating, you are assisting us. I appreciate your kind words and for the 5 out of 5 rating!I hope you will continue to choose our location in the future. I look forward to seeing you again.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Great breakfast!! Well run!!!
2024년 3월에 3박 숙박함
답변 제공: General Manager-April 님, 2024년 3월 9일
Robert,Thank you so much for taking the time to complete our survey.I am pleased to hear that you had an exceptional stay with us! We greatly appreciate your kind words, and I will share your feedback with my staff members.We hope you will join us in the future for another exceptional stay.

8/10 - 좋아요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We enjoy staying here. The Mexican restaurant and morning breakfast are very good options. The rooms and overall hotel need some upgrading, but it is always clean.
2024년 3월에 2박 숙박함
답변 제공: General Manager-April 님, 2024년 3월 6일
Cynthia,I appreciate you taking the time to complete the online survey. Your feedback is very important to us and helps us identify necessary areas of improvement.I am glad you had a good experience during your stay and that your enjoyed the on site restaurant as well as the breakfast served.We can't wait for your return!Thank you again as we greatly appreciate your survey submission.

6/10 - 괜찮아요

Jack

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
My room was very noise due to being close to front office area. Making a change to the room was difficult due to being reserved through Expedia.
2024년 2월에 3박 숙박함
답변 제공: April-General Manager 님, 2024년 2월 15일
Jack,I am sorry to hear that you had a less than exceptional experience during your stay. Online reservations can be a challenge at times. I will personally speak with the correct department to better familiarize my staff with the steps necessary to check in online reservations.We value your feedback, as it allows us to make further improvements. In the future, we hope you will consider giving us another chance.

8/10 - 좋아요

ANN

가족 여행
좋아요: 편의 시설/서비스
Best bathroom lighting!!! I can see to put in my makeup…so many motels have lousy lighting. Great staff…a better lit frontage road coming in would help. I’d stay here again.
2024년 2월에 2박 숙박함
답변 제공: April-General Manager 님, 2024년 2월 9일
Ann, Thank you for your kind words! I also want you to know that it means a lot to us that you took the time out of your day to submit such a lovely review on our behalf. We value your feedback, and we hope that you will return to our location, for yet another enjoyable stay.

10/10 - 훌륭해요

Mariela

2024년 2월에 1박 숙박함
답변 제공: General Manager-April 님, 2024년 3월 20일
Mariela,Thank you for your feedback! We greatly appreciate you taking the time to complete our survey. I would like to thank you for the 5 out of 5 rating! I am pleased you enjoyed your stay with us and I hope you will come back to stay again soon!Thank you again! This helps us out immensely.

10/10 - 훌륭해요

Nathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A perfectly friendly and clean little hotel with an indoor pool and meeting rooms. Located slightly out of town, but quiet and tranquil because of this.
2024년 1월에 1박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 31일
Nathan, We greatly appreciate you taking the time to give us your feedback! Thank you for the 5-Star review. Next time you need to get away and relax, come back and see us!

8/10 - 좋아요

Randall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast had good selection
2024년 1월에 2박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 31일
There's nothing better than starting the day with a well balanced breakfast to fuel your day! Thank you for your feedback and we are thankful you chose to stay with us!

10/10 - 훌륭해요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay there again.
2024년 1월에 2박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 29일
Gregory,Thank you for taking the time to review your stay with us. Also, we greatly appreciate you giving us a perfect rating and hope to see you again soon!

8/10 - 좋아요

Sheldon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 29일
Sheldon,Thank you for taking the time to review your stay. We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Jack

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 29일
Jack,Thank you for the 5-Star review! We are pleased to hear that you enjoyed your stay with us and want you to know how much we appreciate your feedback.

2/10 - 너무 별로예요

Mike

2024년 1월에 1박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 31일
On behalf of the hotel, we are sorry you had a bad experience, and we hope you accept our apologies for falling short of meeting your needs.As a hotel, we highly value guest feedback, as we understand there is always room for improvement.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 31일
Jessica,Thank you for the perfect rating! We are so thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we are more than delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 - 훌륭해요

Desirae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff super helpful and nice
2023년 12월에 1박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 31일
Thank you so much for your valuable feedback! We are so delighted to learn that you had lovely encounter with our staff and that they were able to assist you in having a wonderful stay.We always believe in going above and beyond to serve our guests to the best of our abilities. Your kind words have definitely brightened our day so thank you again! We look forward to seeing you again!

10/10 - 훌륭해요

Becky

2023년 12월에 1박 숙박함
답변 제공: April-General Manager 님, 2024년 1월 31일
Thank you for choosing us and giving us an outstanding rating. We are more than delighted that your stay exceeded your expectations. We value your feedback and are thrilled to have contributed to making your stay an exceptional one. We look forward to welcoming you back for another great experience.

2/10 - 너무 별로예요

jakob

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: April - General Manager 님, 2023년 11월 19일
We would like to thank you for taking the time to give us your feedback. We greatly appreciate all feedback ad strive to improve. We would like to apologize for any issues you may have had.

10/10 - 훌륭해요

Jessica

2023년 10월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 11월 19일
Thank you for the perfect review! Hope you come back and see us again soon!

10/10 - 훌륭해요

Linda 님, SOLON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had been updated and was very nice. The bed was very comfortable! And breakfast was great! Lots of extra touches we haven’t seen since Covid, like bowls of raisins for your oatmeal. Omelette and sausage, pancakes, and cheesy hash browns. Blueberries and strawberries for your pancakes!! Would definitely stay here again!
2023년 10월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 11월 19일
Thank you for the positive feedback. As always, we strive to put our guests first.

10/10 - 훌륭해요

clarisa

연인과의 여행
좋아요: 편의 시설/서비스
Clean good breakfast
2023년 10월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 11월 19일
Thank you so much for taking the time to review your stay with us. It's a pleasure for us to have you stay here. We appreciate your business and look forward to your return.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was very nice.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Brenda

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms around a central pool, all under roof. What a wonderful plan. Breakfast was hot, not continental.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Durwin

2023년 10월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Air conditioning worked great but was noisy when the compressor came on and woke up several times overnight
2023년 10월에 1박 숙박함

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Driving across Iowa, we stopped at this property for the night. Affordable, clean, pleasant staff, and delicious, warm breakfast. Wonderful experience.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
whole place needs an updated . pool area so dark and dingy. need to update outlets in rooms. bathroom outlets didnt work. had limited options to charge phones. layout of hotel is odd and confusing. great breakfast but lets replace those toasters already. and no dogs should be allowed in the breakfast room. the attached mexican restaurant is a plus and good food. rates on our room a bit high. overall it was just ok for one night.
2023년 9월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thanks for taking time to answer our online review. We always welcome and encourage the thoughts and ideas from our guests. I will share your review with the correct department leads. We hope you will stay with us again if your in the area.

10/10 - 훌륭해요

Deborah

2023년 9월에 1박 숙박함

8/10 - 좋아요

Shai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thanks for your review. Hope you come stay with us again soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thank you for the perfect score! Hope you come back and stay with us again soon!

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thank you for taking the time to answer our online review. Also for the perfect score! Come stay with us again soon!

8/10 - 좋아요

Rosa

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel with pool. But it opens until 10 am, and check out is at 11. No breakfast after 10 am either.
2023년 9월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thanks for taking the time to answer the online review. Sorry if there was some confusion but our pool opens at 9am all 7 days of the week. If your in the area again come stay and you will have plenty of swim time. Hope to see you soon!

6/10 - 괜찮아요

Hilbert

2023년 8월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thanks for your review. Come stay with us again soon!

8/10 - 좋아요

Vicki

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

John

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a bit out of the way but other than that it was great. Very clean and the price was right. We got a good night's rest there and the Mexican restaurant attached to the place was a nice convenience.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Katie 님, Perry

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at front desk was very friendly however waking up at 7 am to water leaking in to our room wasn't fun. After pulling back the curtain, discovered mold and water coming from outside due to the rain. Pool was closed, probably due to the rain pouring in the windows above it. Just outdated hotel but the free breakfast was nice.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My ONLY problem AT ALL with the property is that the parking-lot appears to have been improperly tiled so that the heavy rain throughout the night and in the morning of my departure pooled between the exit doors and the cars in the parking-lot. It was difficult to my car without being almost ankle-deep in puddles!
2023년 8월에 2박 숙박함

8/10 - 좋아요

Lou Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were there to meet up with friends. We had a good visit.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Mike

2023년 7월에 1박 숙박함

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The desk clerk, Precious , was very friendly and helpful getting me checked in promptly!
2023년 7월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 9월 26일
Thanks for the great review. I'm glad the staff was friendly and made you feel welcome. Come stay with us again soon!

8/10 - 좋아요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When I was checking in the staff was very friendly and helpful. It's a very nice set up they have & rooms were clean and look nice. My only complaint would be my wifi was not very strong and on a work trip that was a bit problematic but there were a lot of other guests so that might've contributed to it. Overall though an enjoyable stay!
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent. Despite a mishap in our room, service was amazing and friendly room was clean and I'd stay there a thousand times.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

ann e

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the girl that checked us in.
2023년 6월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 7월 5일
Thank you for taking the time to complete our online review. We have a amazing front desk staff and I will pass on your kind words. Come back and stay with us again soon!

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 7월 5일
Thank you for the great review! Cant wait to see you again soon!

8/10 - 좋아요

Megan L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: April - General Manager 님, 2023년 7월 5일
Thanks for taking the time to answer our online review. It's great to see you enjoyed your stay and hope you come back again soon!

4/10 - 별로예요

Amanda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When we checked in on Thursday, June 1st, we were provided wriat bands for the children. Nothing waa said about the pool being closed. My husband and 6 year old went to swim and all the gates were locked on Friday. It was then told to us the pool was closed THE ENTIRE weekend. We got a POOLSIDE room. We should have been informed about this when we checked in. We changes hotels and were only charged 1 night
2023년 6월에 4박 숙박함
답변 제공: April - General Manager 님, 2023년 7월 5일
Sorry about inconvenience this may have caused. Our pool is tested multiple times a day at any time the pool may be closed due to the levels. Our guests are our top priority and we aim to keep everyone safe while staying with us. We hope you will stay again soon.