외관
예약 가능 여부 확인

수퍼 8 바이 윈덤 웹스터 시티 아이오와 여행 후기

2 out of 5
수퍼 8 바이 윈덤 웹스터 시티 아이오와
305 Closz Dr, Webster City, IA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 213개 이용 후기 중 67개" "
평점 8 - 좋아요. 213개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 213개 이용 후기 중 30개" "
평점 4 - 별로예요. 213개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 213개 이용 후기 중 11개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our tv didn't work so my husband had to pull the big ol dresser out to restart the box, and push it back and it still didn't work. Turned out when the dresser was all the way back it jacked up the cords on the tv. So after about 40 min he got it fixed. Water pressure in the shower was weak; liked to never got shampoo rinsed out but we got it. The blow dryer stunk to high heaven when drying my hair but we got through that too. The staff was EXCELLANT in accommodating us, and the beds were great. Breakfast didn't accommodate our keto diet, everything was carbs but that isn't a game changer. Rarely do hotels accommodate that lifestyle. I'd stay there again. It was a nice over night stay while we attended a funeral. We appreciated you being there and being so kind!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Susan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice, some baseboards needed cleaning but otherwise it was good. I liked having the safe in the room, that was a big plus. Otherwise, nice sized room, bed was pretty comfortable and over-all no issues.
2023년 11월에 1박 숙박함

4/10 - 별로예요

dan

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The heater in our room did not work. The clerk who had poor english skills said to us that the air conditioner wasn't working, and I agreed to take the room anyway, thinking who needs air conditioning in November st northern Iowa. The clerk did not understand that the air conditioning was also part of the heater system. I came back to the front desk after being in the cold room complaining about the heater problem. He then sent me to a different room. Now That particular room had the fire alarm continually beeping indicating a low battery. I went again to complain about this and mentioned it may need a battery, H e didn't seem to know what to do about it. I asked him if he had a battery, after about 5 to 10 minutes of hunting around he found a battery, and was somewhat unwilling or unable to install it. I offered to install it myself. upon removing the smoke alarm cover, I discovered that the battery was missing entirely. Question is, how long has this going on? I am slightly disabled and needed to precariously climb on the edge of the bed to install the battery.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Alisha

2023년 11월에 1박 숙박함

8/10 - 좋아요

Jason

2023년 10월에 2박 숙박함

4/10 - 별로예요

Kara

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
The shower had mildew in it-the room was stuffy and humid I had to open the window to air out-there was no screen-the breakfast only went until 9 and we missed it-thought it went until 10 -they did offer coffee but we went to McDonalds. Have stayed in 8 hotels on our road trip and this was the worst. Won't stay again.
2023년 10월에 1박 숙박함
답변 제공: Jay 님, 2023년 10월 6일
We are sorry to hear about the issues you faced. we will look into the issues you mention and Hope to serve you better next time.

10/10 - 훌륭해요

Tami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was clean and the staff was friendly.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Vikkicar 님, Omaha

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The people next to us were a bit noisy til the wee hours. Other than that it was a good spot to get some rest for our next destination.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked pretty much everything about it. What didn't like was the pool was too cool to walk in (have arthritis and too cold for me to use. Staff excellent.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bathtub needs a good scrubbing.
2023년 8월에 1박 숙박함

4/10 - 별로예요

David

가족 여행
별로예요: 숙박 시설 상태 및 시설
The manager broke his back in trying to help us. He was so busy. Our airconditioning in our room did not work. He tried to fix it but that did not work. He gave us a room across the hall which had a working air conditioner in 100 heat. However as we soon discovered, the bathroom door could not be closed fully, thus ruining the privacy between my wife and daughter and myself. The room was also very musty, but since it was late, decided not to bother the manager any more, inasmuch as he had tried the best to help us out. The beds were comfortable and we had traveled all the way from Moab UT and were very tired. Slept well and enjoyed breakfast but not what we had hoped for for $100.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

CHRISTINA 님, Erie

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태
This motel was convenient to our class reunion in Stanhope. The staff seemed nice. Our room was nice enough but the carpet was very dirty... Leaving our socks dirty when we took our shoes off. We told them we had a little dog when we checked in for our 3-day stay but was never told about a $25 PER day pet fee!! Our little dog made no messes nor was our room cleaned while we were there. I could see a $25 fee for our stay but per day seems too much plus we were not told. We probably won't be back.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Sandra

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bed felt like sleeping on a board and the sink faucet didn't work in room.
2023년 6월에 1박 숙박함
답변 제공: Jay 님, 2023년 6월 13일
I would like to apologize on behalf of my whole team. We are sorry to hear that the problems you had to go through, your review helps us to serve better. we will try our best to resolve the issues. thank you for staying with us.

10/10 - 훌륭해요

Donald

Good stay.
2023년 6월에 1박 숙박함

8/10 - 좋아요

WOLFGANG 님, GOODYEAR

좋아요: 청결 상태, 직원 및 서비스
Pillows were great
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Rhonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean place to stay.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Ruth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Dan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsatisfied customers
The bathtub didn't hold water to take a bath, shower didn't work! TV didn't work! Bed mattress was so wornout that there was a dip in the center. Breakfast sausages were dry and hard, eggs were heated up frozen egg patties, apple juice was rancid our daughter almost puked. When calling assistance at the front desk they didnt understand much English, had no clue what a bath was. Very unsatified with the price paid for this stay. We will not stay at Super 8 again.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Rena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Kayla

2023년 2월에 1박 숙박함
답변 제공: DON BROWN 님, 2023년 3월 10일
THANKS YOU VERY MUCH. WE WILL WELCOMING YOU IN FUTURE.

4/10 - 별로예요

Warren

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함
답변 제공: Jay c , GM 님, 2022년 11월 5일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Logan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Jay c , GM 님, 2022년 11월 5일
Thank you for staying with us and for the great review ! We look forward to your next visit with us.

6/10 - 괜찮아요

Eddy

연인과의 여행
좋아요: 직원 및 서비스
The breakfast was great! The room had a not so good smell.
2022년 8월에 2박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Elena

2022년 8월에 1박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 청결 상태
Mediocre
Stayed 4 nights for family wedding and visit. The room was clean and location convenient to all my family activities. Everything else mediocre; breakfast was basic, beds uncomfortable and i ended up with a sore back, room AC was very musty. I ended up shutting off the AC and opening the window to air out room while i wasn't there. Probably not good if you have allergies. Fridge froze everything that went into it, no way to adjust fridge temp. Would not be my 1st choice of hotels next time im in town.
2022년 8월에 4박 숙박함

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient to Highway 20. Very quiet.
2022년 6월에 2박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff, the room, and the people were awesome! The room was very clean, the breakfast was delicious and the coffee was hot and delicious! We will definitely be back for a stay!
2022년 5월에 2박 숙박함
답변 제공: Jay c , GM 님, 2022년 6월 17일
Thank you for the awesome review. Our staff takes great pride in offering our guests exceptional customer service and we strive on maintaining a very clean property. We hope to see you again soon during your next trip to Webster City.

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's an older motel but clean and maintained. The breakfast is good with variety. The people are friendly and helpful.
2022년 4월에 3박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

david 님, Scotts

좋아요: 청결 상태, 직원 및 서비스
King room was worn but clean. Staff was an easy checkin. Pool was out of service.
2022년 4월에 1박 숙박함
답변 제공: Jay 님, 2023년 4월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Matt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay here again.
2022년 2월에 1박 숙박함
답변 제공: Jay C,GM 님, 2022년 3월 10일
We greatly appreciate you taking the time to rate our hotel. We look forward to seeing you again during your next visit.

8/10 - 좋아요

BRADLEY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
It was a good pleasurable stay
2022년 1월에 1박 숙박함
답변 제공: Jay c , GM 님, 2022년 1월 30일
Bradley, thanks for the review and for staying with us!

10/10 - 훌륭해요

Rhonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They went out of their way to accommodate our needs
2021년 12월에 3박 숙박함
답변 제공: Jay c , GM 님, 2022년 1월 5일
Thank you for taking the time to rate our hotel. We hope to have you stay with us again.

8/10 - 좋아요

Kateri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family of five
Staff was friendly and quick. We checked in really late and were happy to get right to our room with the kids. The breakfast was really disappointing and unappetizing. Huge bummer for a family of five.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2021년 9월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 10월 7일
Thanks for staying with us. We hope to host you again on your next visit to the area.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hmmm
Was ok. Prefer bathroom be all enclosed. Clean and ok stay for one night
2021년 9월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 10월 7일
Thank you for taking the time to rate our hotel. We hope to have you stay with us again.

8/10 - 좋아요

Darin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
business trip
2021년 8월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 9월 6일
Thank you for taking the time to rate your stay here with us at the Super 8 Webster City.

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was all great!!
2021년 8월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 9월 6일
Thank you for the great review.

8/10 - 좋아요

Mary

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handicap bathrooms need to be tested by wheelchair users. Shower contraption inaccessible. No soap holder accessible
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

Dena

2021년 7월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Softball Tournament Stay
Room was clean and comfortable. Staff was courteous. Exterior is a little run-down. On arrival there were three beat up vehicles, one broken down, in the parking lot. The people in these vehicles appeared to be loitering. It did not feel very safe. When we returned from dinner they had finally left the premises.
2021년 7월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 7월 24일
We are happy to hear you find our room clean and comfortable .Our staff strives on ensuring our guests have great stay. We hope to host you again on your next visit to the area. Thanks for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower was dirty, towels smelled like cigarettes, the room was hot and the air was stale and smelled like old cigarettes from 1985 like they never steam cleaned or changed furniture when they went from smoking to non smoking, beds were the worse quality, decor outdated and the load air conditioner struggled to keep up since it wasn't on before we entered.
2021년 7월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 8월 4일
Thank you for taking the time to tell us about your experience . I am saddened to hear that we did not meet your expectation .You kind words are very different from another guests experience . I would like to know more about your experience if you can call us on property directly . We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was amazing! The people running it are so nice and take care of their guests. Check-in was fast and easy. The room was clean, roomy, and comfortable.
2021년 7월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 7월 24일
So glad you had a great experience with us. Thank you for the kind review and we hope you choose us again when you are in the area!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find. Clean and safe.
2021년 6월에 1박 숙박함
답변 제공: Jay C,GM 님, 2021년 7월 7일
We are happy you chose to stay with us and had a great experience! Thank you for the kind review!