야외 수영장

데이즈 인 바이 윈덤 포트 로더데일 에어포트 크루즈 포트 여행 후기

2 out of 5

이용 후기

5.0
평점 10 - 훌륭해요. 1814개 이용 후기 중 223개" "
평점 8 - 좋아요. 1814개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 1814개 이용 후기 중 310개" "
평점 4 - 별로예요. 1814개 이용 후기 중 364개" "
평점 2 - 너무 별로예요. 1814개 이용 후기 중 682개" "

4.8/10

청결 상태

6.0/10

직원 및 서비스

4.6/10

편의 시설/서비스

4.4/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

6/10 - 괜찮아요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Tv is terrible. No major channels. Working channels are fuzzy. Safe doesn’t work. Clock doesn’t work.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to share your feedback with us! Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Werner

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very moldy, the whole floor was black from mold. That was our first room, thankfully they gave us another room, what was much better.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,I apologize for the mold issue you encountered in your initial room. We take cleanliness seriously and will address this promptly. I'm glad to hear you were relocated to a better room. Your comfort is our priority, and we appreciate your understanding.

2/10 - 너무 별로예요

Brigitte

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avions une réservation pour une chambre, une nuit. Nous étions 4 personnes dont deux de plus de 75 ans. Ce fut une aventure désastreuse. Communiquer avec le chauffeur de la navette fut compliqué. Nous avons attendu au moins 45 min. Le chauffeur nous à peine salué et encore moins aidé. Il était près de 23 heures et nous avons eu une chambre avec 1 seul lit. Nous avions bel et bien réservé pour 2 lits. Plus rien de dispo. Les gens après nous avaient aussi réservé des chambres avec 2 lits, mais n’avait même plus de chambre. Personnel de l’hôtel amorphe, bête et sans solutions, explications ou excuses. Nous avons dû dormir les 4 dans le même lit faute d’autre choix. À cet heure il n’y avait personne en situation d’autorité pour aider. Je ne recommande pas du tout cet hôtel. Tous les gens croisés ce soir là se plaignaient de quelque chose.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will take immediate action to address these issues. We will continue to work hard to improve and provide a more enjoyable experience for our guests.

2/10 - 너무 별로예요

SCOTT M

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is an absolute dump. Thankfully we are only here until we leave for our cruise.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Francisco

가족 여행
Property seems old, breakfast not much variety, service okay.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 - 좋아요

Eugenia 님, Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist was great, transportation guy hung up on me when I called to fine out ETA to airport. We waited 1 hour and 8 mins.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. The rest of the concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Luzette 님, Slidell

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
It is on a busy highway and very noisy. We did not feel safe in this neighborhood. The lobby is locked up after 9pm and before 7am. You must deal with the desk staff behind a glass window.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits.

8/10 - 좋아요

MaryAnn

가족 여행
좋아요: 직원 및 서비스
I chose this hotel because it was near the airport 15-20 min drive, free breakfast, and a pool. Unfortunately, the hotel is on a very busy street, very noisy the room was adequate, the pool was green and not running. Not much to walk to, had to get transportation.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

4/10 - 별로예요

Luc 님, Montreal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La chambre avait un odeur désagréable et donnait sur le boulevard il faut des bouchons pour les oreilles pour dormir
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

8/10 - 좋아요

Alejandra

단체 여행
좋아요: 직원 및 서비스
the location is very good the building is old. the room smelled
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 - 너무 별로예요

Kristina

Rooms need complete overhaul, property needs to be updated, fixed. We felt very unsafe on the property and surrounding area.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 20일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

6/10 - 괜찮아요

Carol

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very nice. Thee room is good. But no hot water in the shower, fixed. Hair dryer is not working didn’t fixed. The area is deserted have to walk 20 min in hot and humid weather to the nearest stores.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. The rest of your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NOT RECOMMENDED!! Dirty, rundown, malodorous and overall ‘horrid’. The bathroom light was burnt out. Wouldn’t want to use the shower due to the filth and mold. Water dripped from bathroom ceiling as one tried to use the toilet. Leaking tap continued all night. Beetle/cockroach on bed sheets. Noisy road and people outside doors were easily heard. No breakfast (as it ended at 9 but no one told you this at checkin). And their ‘shuttle’ to Port Everglades was $15 per person (so we got an Uber instead - $15 for all of us). Staff was mediocre. Other dismayed patrons were far more helpful. Only there for overnight, and we were very happy to get out of there!!
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

6/10 - 괜찮아요

MaryAnn

연인과의 여행
They lost my reservation, our plane didn't get in until 6:30. The shuttle was late. Other than that everything else was fine. The person at the desk was rude. The room needs some updates.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Earl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Was noisy at night. It sounded like a parking lot party was happening. Lots of garbage in the area.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Ginette

가족 여행
별로예요: 편의 시설/서비스
Room was clean but sink broken and toilet very very noisy unable to sleep due to traffic. Main office need a big clean up and new furniture. Put a little bit more money in your budget and go somewhere else.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,A hearty thanks for choosing us for your stay. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 - 너무 별로예요

Roger

연인과의 여행
The room is dark and old. $217.00 was supposed to be a deluxe suite with a king size bed. 2 queens instead. $100 safety deposit. Noisy on the side facing the road. NO HOT WATER!!!!
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 17일
Dear Guest,3. Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Lila

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely horrible - DO NOT STAY HERE!!!
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,Providing the highest level of hospitality is our number one priority. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

LEONARD 님, LETHBRIDGE

별로예요: 숙박 시설 상태 및 시설
Airport shuttle did not operate early in the morning.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 17일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding the shuttle service and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

10/10 - 훌륭해요

Mario A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price and location
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 17일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,We are sad to see this rating and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 - 너무 별로예요

Thanh

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a bare minimum. The beds were clean. There was no refrigerator, no trashcan and no microwave. There were some homeless people around the hotel. The carpet was dirty and needed to vacuum. The worst part, I woke up and saw a cockroaches on the wall by the sink.
답변 제공: Sophia CSR 님, 2024년 3월 17일
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.

4/10 - 별로예요

Ginette

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend this property room was clean but toilet din’t flush and sink was block very very noisy close to 95 highway.office furniture need to ne refresh need to clean the window ect…
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 13일
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 - 너무 별로예요

Alberto

별로예요: 청결 상태, 직원 및 서비스
The place is way overpriced for the condition that it's in everything is old nothing is updated. I reserve my room and when I got inside my room there was no remote control for the TV. I called the front office three different times I was put on hold each time for more than 5 minutes and was led to believe that the maintenance man would bring the remote to my room. Come to find out the last phone call I made to the front office I was the one that had to inconvenience myself and walk all the way to the front office which is an eighth of a mile where my room was at while there's three people behind the desk not doing anything. Poor customer service and laziness
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,It is disheartening to hear about your experience. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Doreen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property was very old..bathroom door had a hole kicked in it..and wouldnt close..curtains hanging off..place needs lots of care
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 - 너무 별로예요

Rusann

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in room 130 . The floors felt slippery and the bottom of our socks got so dirty we threw them away. I even showed the guy at the front desk. The closest and bathroom doors are so out of line you could not close them properly. The paint on the bathroom ceiling was falling off on the floor We feel that the room might have had a lot of water damage at one time.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

4/10 - 별로예요

edgar

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated. I reserved a non smoking room. My room smelled like cigarettes.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Melissa 님, Mirabel

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quartier douteux, endroit non sécuritaire, nous n'avons pas dormi de la nuit la chambre n'était pas isolée, nous entendions les voitures comme une piste de course. Il y a eu une descente de police dans une des chambre.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,We regret the inconvenience caused during your stay. Safety and security are our top priorities. All our guests feel safe and secure at our property. We apologize for the inconvenience you faced. I assure you that we will take appropriate measures to make our hotel room sound insulated, or we will move you to another room on your next visit. We hope to serve you better next time.

2/10 - 너무 별로예요

Kim

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not expecting a 4 star hotel, but was expecting clean. Front desk worker while nice, was on a cell phone call (on speaker) and whom ever they were talking with was using extremely foul language. The other customers felt uncomfortable with that. Bathtub is moldy, did not drain and bathroom door does not close, bathroom faucet not secured. Sheets were not clean, floor was filthy. Will not stay here again.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 - 너무 별로예요

Isabella

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
La chica que nos atendió la noche que llegamos en recepción no fue muy amable con nosotros y parecía que le molestase que no habláramos muy bien el inglés. Las personas del aseo te miran mal y ni siquiera te responden el saludo, me parece que tiene muy poca seguridad cuando estábamos descansando al rededor de las 1 am un hombre gritaba por los pasillos, golpeaba las puertas y ventanas y trataba de abrirlas, la verdad me sentí muy insegura en este lugar y no volvería a hospedarme allí. The girl who helped us the night we arrived at the reception was not very friendly to us and seemed to be bothered by the fact that we did not speak English very well. The people in the bathroom look at you badly and don't even respond to your greeting. It seems to me that they have very little security. When we were resting around 1 am, a man was shouting in the hallways, hitting the doors and windows and trying to open them, the truth is. I felt very unsafe in this place and would not stay there again.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 10일
Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

10/10 - 훌륭해요

Mariangely

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Quiet place
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Dear Guest,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 - 별로예요

Luzette 님, Slidell

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived after 9pm, which meant the lobby was closed and we checked in through a little glass window. It did not give us a comfortable or safe feeling. Hotel is right on a busy highway and extremely noisy. Shuttle from airport stops running at 11pm.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Dear Guest,Your feedback is invaluable and we assure you that your concerns will be forwarded to our management for any possible improvements. We hope to serve you better on your next stay.

2/10 - 너무 별로예요

Ricardo

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No había agua caliente en todo el hotel y las habitaciones viejas y sucias
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 10일
Dear Guest,It is saddening for us to read about your recent experience with us. Please accept our apologies for the issues you encountered regarding your reservation. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we called for maintenance Robert was fast and efficient.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Hi David,Thank you for your honest review. We are glad to know we succeeded in providing the hospitality we strive for. Thank you for your feedback and we hope to see you again!

6/10 - 괜찮아요

Geoffrey 님, Ucluelet

별로예요: 숙박 시설 상태 및 시설
Very run-down and grungie. Did not feel safe
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Dear Guest, Please know that safety and security are our top priorities. All our guests feel safe at our property. Kindly let us know more about your experience so that we can help you better. Thanks!

10/10 - 훌륭해요

Emelita

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Luis 님, Chicago

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Customer service was wonderful, facility was not in great shape around the facility, elevator was a little rough, and paths to room and stairs not the cleanest. And bathroom ventilation was very dirty. Other than that the room was pretty clean and nice.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,Thank you for taking the time to provide us with your valuable feedback. We're delighted to hear that you enjoyed our customer service and found your room to be clean and comfortable. However, we apologize for the issues you encountered with the cleanliness and maintenance of our facility. Rest assured, we are addressing these concerns promptly to ensure a more pleasant experience for our guests in the future.

4/10 - 별로예요

Lynli

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was over the top amazing!! Place is LOUD and a very dangerous area homeless people literally everywhere.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your feedback. Your concern has been noted and forwarded to our team for improvement. We are eager to see you again.

10/10 - 훌륭해요

Arianna

좋아요: 청결 상태, 편의 시설/서비스
love it
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Kirstin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The beds were comfortable, but there were some issues with the elevator, and we were on the fifth floor. The rooms need some renovations, the tub was in poor repair, and the floor tiles were cracked. It was very noisy in the room; you could hear all the traffic noise. Breakfast options were very limited.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

2/10 - 너무 별로예요

Nupur

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude reception staff Bad breakfast
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

2/10 - 너무 별로예요

scot

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Filthy room. Carpets disgusting…in shower black stuff came off our feet. Ceiling holes in bathroom and shower…looks like ceiling would cave in. Tv didn’t work. Room noisy… for $250.00this is insane… I should get my money back. Wyndhams and days inn have never looked like this
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance.

4/10 - 별로예요

Raul

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Michele

가족 여행
Breakfast did not offer desired food. Wireless was poor. Cable barely worked. Room floor was dirty.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 3일
Dear Guest,I'm truly sorry to hear about your disappointing experience. Please accept our sincere apologies for falling short of your expectations. We're committed to addressing these issues promptly and ensuring a more satisfying stay for you in the future. Your feedback is invaluable to us, and we'll take immediate steps to improve in these areas. Thank you for bringing these concerns to our attention.

4/10 - 별로예요

Annette

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Hi Annette,Guest satisfaction is our number one objective, Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

4/10 - 별로예요

April

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were told hotel shuttle was a part of our stay with Days Inn FLL Florida, We were left stranded at the airport for over an hour. Numerous calls to the hotel desk was lip service with empty promises that the driver was on his way. When we checked in after a terrorizing taxi cab ride totaling $32, the desk clerk told us Gene ,the driver did not come to work that day. Later we found out we were left stranded so Gene could pick up a large group of 10 guests.Shame on you days Inn! Your bathroom was filthy, moldy and gross. Room 527 did not have a working phone, and was not clean. You owe us refund on the taxi fare and a big apology.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 1일
Dear Guest,I'm truly sorry to hear about your disappointing experience with our hotel shuttle service and the condition of your room. This falls well below the standard of service we strive to provide. Your feedback is invaluable to us, and we will address these issues immediately with our team to ensure they are rectified. We hope for the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

8/10 - 좋아요

Artur

Ok
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 29일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Yiney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 29일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

Jack

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a really bad place. I would never stay here again. If I could have I would have canceled our stay on our return. Can't believe this is a Wyndam property.
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 29일
Dear Guest,We are truly sorry to hear about your disappointing experience during your stay with us. Your feedback is incredibly important, and we regret that we did not meet your expectations. Rest assured, we take your comments seriously and will address the issues you've raised to ensure improvements are made promptly. We value your loyalty and regret that we did not meet your needs on this occasion. Please consider giving us another chance to exceed your expectations in the future.