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할리우드 비치 타워 바이 캐피탈 베이케이션 여행 후기

3.5 out of 5
할리우드 비치 타워 바이 캐피탈 베이케이션
301 Harrison St, Hollywood, FL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1999개 이용 후기 중 695개" "
평점 8 - 좋아요. 1999개 이용 후기 중 676개" "
평점 6 - 괜찮아요. 1999개 이용 후기 중 334개" "
평점 4 - 별로예요. 1999개 이용 후기 중 160개" "
평점 2 - 너무 별로예요. 1999개 이용 후기 중 134개" "

8.2/10

청결 상태

7.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

jg 님, DC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
데스크에서. 남의신용카드를 함부로본인의동의도없이 호텔 디바짓으로.신용카드확인한다고해놓고. 디바지를.1239.824원을결제했습니다. 익스피디아에. 이미 선결제를1.435.176원 결제를 햏는데도 확인도없이. 남의카드를 결제를하고 체크아웃할때도 확인요청했는데도. 아무렇지않게.영수증도주지않고. 근거없이남믜돈을빼간겁니다.이것은 명백히. 범죄행위입니다. 카드결제를했으면 영수증을 줘야하는데. 모른척하고. 이중출금한것도.영수증도안주고. 도적질이나다를바없습니다.. 비치타올도 안주고. 서로 미루기나하고. 너무 불편하고마음이 힘들었습니디ㅡ.데스크에 나이가많은머리긴여자 특히저를적대시하며 뭐든제대로 말들어준적이없이 무조건 거절한 태도.너무 불꽤했습니다. 나오는순간까지~~~
2018년 3월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 불편합니다.
외출후 저녁에 돌아오니 방청소가 안되있어 프론트에 얘기하니 저녁이라 알아볼수 없다고 하며, 그러면 수건이라도 바꿔달라고 요청하였으나 미안하다는 말도 없고 '혼자있어 직접가지고 가라'는 등의 너무 불쾌하게 말과 행동하여 다시는 가고싶지 않은 호텔이다. 그런 호텔은 처음이다.

10/10 - 훌륭해요

Belkis

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La atención y tranquilidad
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Yadira

연인과의 여행
좋아요: 편의 시설/서비스
Safe area, and everything walking distance
2024년 4월에 3박 숙박함
답변 제공: HBT 님, 2024년 4월 22일
Hello Yadira, thank you so much for leaving a review. We appreciate your feedback and hope you come visit us again soon.

2/10 - 너무 별로예요

Andrea

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Walls are paper thin, went for a weekend of relaxation and got two hours of sleep the first night. Could hear everything going on in the hallway and the rooms on either side. Checked out at 6am after finding another property that would accommodate an early morning check in.
2024년 4월에 3박 숙박함
답변 제공: HBT 님, 2024년 4월 13일
Hello Andrea we are sorry to hear that you did not enjoy your stay. Please reach out to management so we can contact you to personally make things right. We are looking forward to hear from you.

8/10 - 좋아요

Nancy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that it is on Hollywood Beach, had fun at the pool area
2024년 3월에 3박 숙박함
답변 제공: HBT 님, 2024년 4월 10일
Glad you had a great time Nancy. Looking forward to having you visit with us again

10/10 - 훌륭해요

Teodosi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ocean view from 12th floor is stunning !
2024년 4월에 3박 숙박함
답변 제공: HBT 님, 2024년 4월 10일
Glad you enjoyed the view!

6/10 - 괜찮아요

Lisa

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Parking was very limited and we brought our bikes on our truck which was very difficult to park. I recently looked at my cc statement and saw I have 2 extra charges to my account. Waiting until after the holiday to call but was not given any paperwok when I checked out. Was told I was good when I asked. Finally, a family had two diapered children in the hot tub. Sorry, not going in if kids in diapers in hot tub. Should be some kind of restriction.
2024년 3월에 3박 숙박함
답변 제공: HBT 님, 2024년 4월 13일
We are sorry that you are disappointed with your stay, and we thank you for taking the time to leave us this review and appreciate your feedback. Please contact management so we can personally make things right.

6/10 - 괜찮아요

Vladimir

2024년 3월에 3박 숙박함

8/10 - 좋아요

Isabel 님, Kissimmee

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach view and access, the best
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 2일
We're delighted to hear that you enjoyed the beach view and easy access during your stay! Our team strives to provide the best experience for our guests, and we're glad to know that you had a memorable time. Should you plan to visit again in the future, we'll be more than happy to welcome you back for another fantastic beachside getaway!

8/10 - 좋아요

Luis

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice upkept hotel. Rooms are nice and clean. They slacked on having a key ready for my room at time of check in. But they made sure the room was ready at least. It could have been miscommunication. No complains thou for the price.
2024년 3월에 2박 숙박함
답변 제공: HBT 님, 2024년 3월 9일
Hello Luis, Thank you for your review. Please know that we are committed to providing you with a great experience and hope you come visit us again in the future.

6/10 - 괜찮아요

dale franklin 님, fairfax

좋아요: 청결 상태
Murphy bed had no real willows, use to little things from the couch side. No towels for the pool, beach. Had to use bathroom towels. I tiny piece of soap for whole place. Workers there were pretty nice. Place di not impress us at all.
2024년 2월에 3박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
We are sorry that you are disappointed however but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance to make your next stay right.

4/10 - 별로예요

Modesto Borjas

별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Thank you for your feedback Modesto

6/10 - 괜찮아요

William

연인과의 여행
별로예요: 편의 시설/서비스
These are condos with little standard hotel services.
2024년 1월에 17박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Thank you for taking the time to provide us with a review of your experience.

2/10 - 너무 별로예요

john

2024년 1월에 7박 숙박함
답변 제공: HBT 님, 2024년 4월 13일
Thank you for your feedback

2/10 - 너무 별로예요

Bill

별로예요: 청결 상태
Never again
No matter what, check your room for cleanliness! Pubic hair on sheets, pillow, some sort of small droppings on sheets. Two days later they did try to offer a room upgrade, no thanks, I cleaned my own room. All places near by were booked otherwise I would have left.
2024년 1월에 4박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
We are incredibly grateful that you took the time out to leave us this review. Hollywood Beach Tower values our customer satisfaction and it would be our pleasure to have the chance to make it right in the future. We strongly recommend that you personally contact us to let us know how we can make your stay a memorable one in the future. Suggestions are welcome and we thank you for your stay at Hollywood Beach Tower.

6/10 - 괜찮아요

Thomas

2024년 1월에 4박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Thank you for your feedback!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 객실의 편안함
Best value on the boardwalk
D’un, great location and staff was beyond welcoming and helpful.
2023년 12월에 4박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Thank you so much for your great review! We are thrilled you enjoyed your time with us, and we truly appreciate you for choosing the Hollywood Beach Tower. We look forward to seeing you again soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
The team here at Hollywood Beach Tower is thrilled to see your five stars feedback and we are glad that you enjoyed your stay with us.

2/10 - 너무 별로예요

Grace

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
We sincerely hope that you give us a chance in the future to make it right on your next visit at the resort. We are looking forward to hearing from you and the chance to make your stay a memorable one.

4/10 - 별로예요

Tanner

2023년 12월에 3박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
We are so sorry you did not enjoy your stay here at Hollywood Beach Tower, we take great pride in the satisfaction of our guests and to make sure each of our guests have a memorable stay with us

10/10 - 훌륭해요

Vladimir

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good ApartHotel. People on the front desk very useful. Overall I and my son got very good experience in this hotel.
답변 제공: HBT 님, 2024년 2월 26일
Thank you for leaving a review of your stay with us at Hollywood Beach Tower. We are glad to hear you enjoyed your vacation, as our resort teams work diligently to make your stay great

6/10 - 괜찮아요

Jessica 님, Louisville

연인과의 여행
좋아요: 청결 상태
The room was exactly as described and was a fine place to sleep but the property in general was outdated and run down. The area around the hotel was also run down and dirty.
2023년 12월에 3박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
We are sorry that you are disappointed with your stay, and we thank you for taking the time to leave us this review and appreciate your feedback.

4/10 - 별로예요

Peggy

연인과의 여행
hidden charges, no balconies. time share gimmic
2023년 12월에 2박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
We are very sorry to see you had an unsatisfactory experience, but appreciate you taking the time to leave a review. We’d love to know more about what we can do to improve, so please feel free to message

8/10 - 좋아요

Ross

좋아요: 청결 상태
2023년 12월에 6박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Thank you for the f feedback! We take great pride in caring for our guests at The Hollywood Beach Tower and we are glad you enjoyed your stay with us. We hope you come visit us again soon!

10/10 - 훌륭해요

Dwayne

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great facility in a good location on the beach. Pool and hot tub are dated but otherwise acceptable for use. Room was clean, comfy, and tastefully set up. Will stay here again.
2023년 12월에 3박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
The team here at Hollywood Beach Tower is thrilled to see your five stars feedback and we are glad that you enjoyed your stay with us

8/10 - 좋아요

Nathalie

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice hotel
Stay was good!
2023년 12월에 2박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Hello Nsthalie, Thank you for leaving a review of your stay with us at Hollywood Beach Tower. We are glad to hear you enjoyed your vacation, as our resort teams work diligently to make your stay great

8/10 - 좋아요

Anatoly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: HBT 님, 2024년 2월 26일
Thank you for you feedback

10/10 - 훌륭해요

inbal

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place to stay . Friendly staff. Clean room. Close to beach and great restaurants
2023년 11월에 4박 숙박함

4/10 - 별로예요

Fred

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

la shonda

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 편의 시설/서비스
Emplacement idéal. Chambre bien équipée. Il serait agréable d'avoir accès à de petites chaises pour la plage. Le seul point négatif est d'avoir dû assister à une présentation de 90 minutes sur la vente de différents forfaits vacances.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Noah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a room for this resort for 5 days and it was amazing. Loved the fact it had a full kitchen, meaning we didnt have to eat out every meal. Was on the deader part of the blvd. But rather liked that since it was really quiet. Hot and pool were great along with everything else. Will plan on staying here again soon.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Yvonne 님, Bloomfield

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the quiet area. Location to the beach.
2023년 11월에 4박 숙박함

4/10 - 별로예요

Elsinia 님, Philadelphia

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Felt harassed to buy a time share during a mental break from work.

10/10 - 훌륭해요

Margaret

2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Shamia

좋아요: 청결 상태
I liked that this property was accessible to everything on the boardwalk. However, there was no Internet after the storm and it wasn’t clearly communicated upfront. Also, the receptionists were not rude, but not the most friendly either. The gym equipment was very limiting and needs upgrading.. Finally there is no restaurant on site for people who get in late, but luckily, there are plenty of restaurants nearby. I’m not sure if I would stay again at this hotel. I might if there is no other option.
2023년 11월에 2박 숙박함
답변 제공: HBT 님, 2023년 11월 21일
Hello Shamia we appreciate your feedback about your experiences at the resort, and we are incredibly grateful that you took the time out to leave us this review. We look forward to seeing you again soon!

8/10 - 좋아요

James H

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Internet and cable out due to storm and no communication as to such. Non responsive to issues in expedient manner. Missing pans, no pillow cases and etc.
2023년 11월에 3박 숙박함
답변 제공: HBT 님, 2023년 11월 20일
Hello James, Thank you for your review. Please know that we are committed to providing you with a great experience and hope you give us another chance in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: HBT 님, 2023년 11월 20일
Thank you for your review!

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Last time to stay at this place.
The room is smelly and AC is dripping all the time. Carpet is too old and smelly.
2023년 10월에 3박 숙박함
답변 제공: HBT 님, 2023년 11월 1일
Hello and thank you for your review!  We are sorry to hear it was not a 5 star experience for you during your stay. We hope you will give us a chance to make it right.

10/10 - 훌륭해요

Joy

2023년 9월에 3박 숙박함
답변 제공: HBT 님, 2023년 10월 3일
Thank you for the five stars feedback! We hope you come visit us again soon!

10/10 - 훌륭해요

Leigh ann

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is always amazing. The staff is so friendly and accommodating. We visit a couple times a year, my home away from home.
2023년 9월에 4박 숙박함
답변 제공: HBT 님, 2023년 9월 24일
Thank you so much for your great review! We are thrilled you enjoyed your time with us, and we truly appreciate you for choosing the Hollywood Beach Tower. We look forward to seeing you again soon!

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very reasonably priced way to stay near the beach. The people were very friendly and helpful. Our view was excellent.
2023년 8월에 2박 숙박함
답변 제공: HBT 님, 2023년 9월 24일
Thank you so much for your feedback. We are thrilled you enjoyed your time with us, and we truly appreciate you for choosing the Hollywood Beach Tower. Come back and see us again soon!

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would like to give 10 or 20 stars to the lady in the counter that i dont remember her name but, i think she was only the lady that i saw working this weekend on august 11 to sunday 13 that speak spanish and english i did my checked out with her sunday 13 around 9:45 am. She always was very nice with with me and im pretty sure that she is the best on that place ! 😊Thank you !
2023년 8월에 2박 숙박함
답변 제공: HBT 님, 2023년 9월 24일
The team here at Hollywood Beach Tower is thrilled to see your five stars feedback and we are glad that you enjoyed your stay with us. We hope you come visit us again soon! Please remember to visit our website for future stay and reach out to our front desk for your next visit.

2/10 - 너무 별로예요

phu

not good
2023년 7월에 1박 숙박함
답변 제공: Gilbert 님, 2023년 7월 31일
Hi phu, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

6/10 - 괜찮아요

Annie

2023년 7월에 2박 숙박함
답변 제공: HBT 님, 2023년 9월 24일
Hello and thank you for your review!

10/10 - 훌륭해요

leigh

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, friendly and very clean

10/10 - 훌륭해요

Leighann

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is amazing, everyone is so nice! Very clean!! Love that someone's cleaning the pool every morning. Great place to stay!

2/10 - 너무 별로예요

Sylvain

좋아요: 청결 상태, 객실의 편안함
Piscine fermer 😡
2023년 6월에 1박 숙박함