외관

라 퀸타 인 & 스위트 바이 윈덤 선라이즈 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 1609개 이용 후기 중 433개" "
평점 8 - 좋아요. 1609개 이용 후기 중 409개" "
평점 6 - 괜찮아요. 1609개 이용 후기 중 296개" "
평점 4 - 별로예요. 1609개 이용 후기 중 203개" "
평점 2 - 너무 별로예요. 1609개 이용 후기 중 268개" "

6.6/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

hollis

별로예요: 편의 시설/서비스
Not good 😐
2024년 4월에 5박 숙박함

8/10 - 좋아요

Delisa

연인과의 여행
좋아요: 직원 및 서비스
I loved watching the ducks swim late hours and admiring the water fountain as a family and I didn’t like the condition of certain paint and cleanliness conditions espically in the room and most especially lack of security because a gentleman came in argue with one of the front desk agent and basically if it was to get ugly security wasn’t there to help her!
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Delisa, We're glad to hear you enjoyed the serene atmosphere of the duck pond and water fountain. Your feedback on cleanliness and paint conditions is duly noted for further improvement. The safety and security of our guests and staff are a top priority, and we will address your concerns accordingly.

10/10 - 훌륭해요

Retchie Mae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Retchie Mae,We are delighted to hear you enjoyed your stay with us! Please feel free to reach out if there is anything else we can assist you with.

2/10 - 너무 별로예요

Maguerre

출장 여행, 가족 여행
Bad room are terrible found cracoach in the room
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Maguerre, We're sorry to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns following their stay. Thank you for your feedback.

2/10 - 너무 별로예요

Monica

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first night I got a smell of marijuana under the door ( I told the girls at the front desk, they informed us that they had received several complaints, they were very kind and had given a solution to the issue). The room smelled like a dog, the mattress on the sofa bed is old, broken and stained. The bathroom door handle didn't work. My daughter found an insect or something between the sheets. The staff was always friendly and apologized for the discomfort.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Monica,Thank you for sharing your feedback with us. We appreciate your comments and will address them with the relevant teams to ensure a better experience for our future guests. Your concerns are important to us, and we will work to improve our services continuously.

10/10 - 훌륭해요

KIRK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Close proximity to Sawgrass Mall
2024년 4월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello KIRK,We're glad to hear that you found our hotel to be conveniently located near Sawgrass Mall. If you have any other feedback or suggestions for your next stay, feel free to reach out to us. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Luke

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disgusting
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Luke, We are sorry to hear about your experience and appreciate your feedback. Our team aims to provide a clean and comfortable environment for all guests. Should you wish to discuss your stay further, please don't hesitate to contact our management team directly.

6/10 - 괜찮아요

Diego

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lamentablemente esta cadena cayo mucho desde la llegada de las administraciónes hindues
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Diego, Lamentamos saber que su experiencia no cumplió con sus expectativas. Agradecemos sus comentarios y los transmitiremos a nuestro equipo de gestión para futuras mejoras. Esperamos tener la oportunidad de recibirlo nuevamente y demostrarle nuestro compromiso con el servicio de calidad.

8/10 - 좋아요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Una buena opción
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Juan,We appreciate you choosing to stay with us. Your feedback is valuable, and we hope to welcome you back in the future. Thank you for sharing your experience with us.

6/10 - 괜찮아요

Miguel Ángel

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
La propiedad estaba un poco sucia tanto en la entrada como en los pasillos y el elevador En el cuarto habían cucarachas pequeñas Al llegar el servicio al cliente muy bueno excelente pero la limpieza y la apariencia del lugar es muy mala
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Miguel Ángel,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted for our continuous improvement. We encourage you to reach out to management directly to address any further concerns from your experience at our property.

2/10 - 너무 별로예요

Nodia

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Carpets dirty and sofa had huge rips.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Nodia, We're sorry to hear about your experience with the cleanliness of the carpets and the condition of the sofa during your stay. Your feedback is important to us in maintaining our standards, and we will address this with our team for improvement. Thank you for sharing your thoughts with us.

4/10 - 별로예요

Thomas 님, Tampa

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stinky and dated
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Thomas,We regret to hear about your experience and appreciate your feedback. Please feel free to reach out to our management team with any further concerns.

10/10 - 훌륭해요

Coral

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Isha at the front desk was exceptionally great! What we didn’t like the bed(mattress) in our room was TOO HARD, other than that we love Laquinta Sunrise!
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Coral,We are glad to hear that you had a positive interaction with Isha. We appreciate your feedback regarding the bed and will share this with our team for future improvements. We hope you had an overall enjoyable stay at La Quinta Sunrise!

4/10 - 별로예요

Pablo

별로예요: 청결 상태, 직원 및 서비스
Poor breakfast
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Pablo,We appreciate your feedback on the breakfast experience during your stay. Our team continually works to enhance our offerings for all guests' satisfaction. Should you have any further comments or suggestions, please feel free to reach out to our management team directly for future improvements. Thank you for sharing your thoughts with us.

6/10 - 괜찮아요

John

Property could use a refreshing.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello John,We appreciate your feedback and will share your suggestions with our team for future improvements. Thank you for choosing our hotel for your stay.

4/10 - 별로예요

Henry

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was close to Sawgrass, which was a plus. However the room was not the best. The tissue holder in the bathroom was falling of the wall. The inside of the room door seemed as though something was chewing at it. The curtains were very dirty. There were food packages under the bed when we arrived. The room never got cleaned while we were there.
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Henry,Thank you for sharing your experience with us. We appreciate your feedback and will address the issues you've mentioned to ensure improvements are made. Our team strives to provide a comfortable stay for all our guests. We apologize for any inconvenience caused during your visit and will work diligently to prevent such occurrences in the future.

10/10 - 훌륭해요

LITZY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello LITZY,We are pleased to hear that you found our property to be enjoyable. Your feedback is valued, and we hope to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태
Es tiempo de que cambien las camas, ya estan super gastadas, esto hace que dormir sea incomodo. Al igual observamos incestos en el area del baño, por lo cual deben poner atencion a esto.
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Jose,Lamentamos escuchar sobre su experiencia y tomamos sus comentarios en consideración para futuras mejoras. La comodidad de nuestros huéspedes es nuestra prioridad, y agradecemos sus observaciones para garantizar un ambiente acogedor en todo momento. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!

10/10 - 훌륭해요

shanell

단체 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Isha’s hospitality and customer service was great, I recommend this location
답변 제공: Manager 님, 2024년 4월 12일
Hello shanell,We appreciate your positive feedback on Isha's hospitality and our customer service. We strive to provide exceptional experiences for all our guests. Your recommendation means a lot to us!

6/10 - 괜찮아요

Desiree 님, Santo Domingo

좋아요: 청결 상태
Nada fuera de lo común
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Desiree,Lamentamos que su estadía no haya cumplido con sus expectativas. Apreciamos sus comentarios y tomar en cuenta su opinión para futuras mejoras en nuestros servicios. Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una experiencia más satisfactoria.

6/10 - 괜찮아요

Anna Mirelle

단체 여행
별로예요: 편의 시설/서비스
I wouldn’t recommend this location, the hotel is a bit run down, WiFi reception is terrible if you aren’t in the center of the building. Went to make a cup of tea and the Hot water was brown out of the machine.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Anna Mirelle,We appreciate your feedback and regret to hear about your experience. We always strive to ensure our guests' satisfaction and apologize for any inconvenience. Your comments will be shared with the relevant departments for further review and improvement.

6/10 - 괜찮아요

Deena

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although clean with pleasant staff, the rooms were run down, the bed uncomfortable, and the carpet was dirty the facilities need an upgrade
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Deena,Thank you for sharing your feedback with us. We appreciate your compliments regarding our cleanliness and staff. We take all guest comments into consideration for future improvements. If you have any further concerns, please do not hesitate to reach out to our management team.

10/10 - 훌륭해요

Maria 님, QUITO

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Maria,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another great experience.

8/10 - 좋아요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff on point good service
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Jessica,We are delighted to hear that you found our staff accommodating and enjoyed our service during your stay. Your feedback is greatly appreciated and we hope to welcome you back in the future.

8/10 - 좋아요

Joseph

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Joseph,We are thrilled to hear that you enjoyed your stay with us! Please don't hesitate to contact us directly if you have any further comments to share. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Gabriella

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room I had the toilet seat was completely broken and It’s not right I had no one to service the issue or get my money back for an uncomfortable stay.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Gabriella,We appreciate you bringing this to our attention and apologize for any inconvenience caused during your stay. Please contact our management team directly to discuss your concerns further and for any potential resolution. Your feedback helps us improve our services for future guests.

10/10 - 훌륭해요

Eduardo 님, Rotonda West

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
old and feeling on the 60 sad very sad
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Eduardo,We are disappointed to hear that your experience did not meet your expectations. Your feedback is valuable to us for making improvements. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Carey Andrew Bartholomew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 4월 10일
Hello Carey Andrew Bartholomew,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 - 훌륭해요

Marlon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Marlon,We are delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Thank you for choosing our hotel for your accommodation needs.

8/10 - 좋아요

Robert

좋아요: 직원 및 서비스
Nice
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Robert,We appreciate your positive feedback and are delighted to hear that you had a pleasant experience during your stay with us. We look forward to welcoming you back in the future.

4/10 - 별로예요

cecil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Elevator was working
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello cecil,Thank you for sharing your feedback about the elevator. We appreciate knowing about your experience during your stay. Should you ever require assistance with anything else, please feel free to contact the hotel directly.

4/10 - 별로예요

Peta 님, Milverton

연인과의 여행
좋아요: 직원 및 서비스
The property is VERY dated. Elevator condition was unclean. No toilet paper holder in bathroom- it came off its hinges and was just never repaired. Our room door could not close and had to be fixed by hotel staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Peta,We appreciate your feedback and will share your concerns with our team for further review. Guest satisfaction is a priority, and we apologize for any inconvenience caused during your stay. We strive to provide a comfortable environment for all our guests and take all feedback seriously.

4/10 - 별로예요

Edison

별로예요: 숙박 시설 상태 및 시설
The elevator is terrible
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Edison,We appreciate your feedback regarding the elevator and will share it with the appropriate team for review and improvement to better serve our guests. Thank you for bringing this to our attention.

4/10 - 별로예요

Annie

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pas de ventilation dans la salle de bain donc odeur constante et désagréable d'humidité. L'ascenseur ne fonctionnait pas pendant quelques jours. La machine à jus ne fonctionnait plus pour le déjeuner. Chambres faites aux 3 jours : toujours besoin de demander des débarbouillettes car nous sommes 4. L'évier et le bain n'ont pas été lavés de la semaine. La rénovation ferait du bien à cet hôtel.
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Annie,We apologize for the inconveniences you encountered during your stay. We appreciate your feedback and will address these issues with the relevant departments for improvement. We strive to ensure our guests have a comfortable experience and will take your comments into consideration for future enhancements.

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 편의 시설/서비스
All basic services were provided according to expectations. Breakfast, toiletries , checkin and check out services, Internet etc. I was satisfied.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Lawrence,We are pleased to hear that you found our basic services up to your expectations, including breakfast, toiletries, check-in and check-out services, and our Internet offerings. Your satisfaction is important to us, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Miriam

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was stains on everything. The stairwell looked like it was a hotel rented by the hour. Blood on pillow. Furniture falling apart and sticky floor. Wyndham half-ass remodle, not a real La Quinta. Common area trash cans overflowing. Fountain outside was trashed.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Miriam,We value your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with the team for further review and improvement. Please feel free to reach out to our management team directly to address any concerns you may have.

4/10 - 별로예요

Andrea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Andrea,We appreciate you choosing our hotel for your stay. If you encountered any issues during your visit, please reach out to us so we can address them accordingly. We value your feedback and would like to ensure your next stay meets your expectations.

10/10 - 훌륭해요

Gisele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area and great location!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Gisele,We are delighted to hear that you enjoyed the location of our hotel. We strive to provide a wonderful experience for all our guests. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Sabrina

가족 여행
Overall, the property was okay. There decent lighting in the parking lot. As soon as you walk you the lobby area, you can tell the difference in the air quality. Im bot sure their air condition was not properly working but it felt very stuffy and mold like. The blanket in our room had stains all over it, so i immediately had housekeeping change it as well as the sheets. Once the sheets were rwmoved, the mattress "cover" was even "WORSE" There were stains ALLLLL over it as if it had NEVER been washed. Of course, that had to be removed as well. And of course, now I didn't trust the mattress. Needless to say, I slept on top of the covers. The bathroom tub had hair all in it and the shower head was extremely nasty. This is why I travel with my own cleaning kit.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Sabrina,We are sorry to hear about the concerns you encountered during your stay. We appreciate your feedback as it helps us focus on areas that may require attention. If there are any unresolved issues or if you wish to provide more details, please don't hesitate to reach out to our management team directly. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Alan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Alan,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. Your feedback is important to us.

4/10 - 별로예요

William

가족 여행
좋아요: 편의 시설/서비스
Limpieza cada tres días (mal) el cuarto tenía mal olor por una filtración de agua de la refrigeradora y constantemente tuvimos que llevar las tarjetas de la puerta a configuración porque no funcionaban. El servicio de las recepcionistas fue regular
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello William,Thank you for sharing your feedback with us. We appreciate your comments regarding the room cleanliness and maintenance issues, as well as your experience with the door keys. Rest assured we will address these matters accordingly for improvement. Our team strives to provide top-notch service, and we apologize if we fell short during your stay.

2/10 - 너무 별로예요

stacey

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So checking in lady was to busy on a personal call to check for my reservation. Just kept insisting I was in the wrong hotel. That my reservation was across the street. So I go to other Laquinta and very nice lady there tell me I was at the right place originally and walked me back across the street to tell her to stop sending people over to the wrong place. Next no hot water in shower. Room door didn’t properly close. Signs on elevator saying out of order. When I asked the lady at front desk she said it sometimes works it okay to try… What!!! Then breakfast time. Eggs were horrible. There was no orange juice in the machine. No bagels in the tray and best of all when I went to get hot water for some hot tea… it came out brown. This was the absolute worst experience I’ve ever had at a hotel. Stay away from this specific location. I’m sure they’re not all the same but Wyndham you should be ashamed
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello stacey,We apologize for any inconveniences you faced during your recent stay. We appreciate your feedback and will address these concerns with our team to ensure a better experience for our future guests. Thank you for bringing these issues to our attention.

6/10 - 괜찮아요

Renard

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room had no air conditioning
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Renard,We apologize for any discomfort you experienced during your stay. We value all feedback as it helps us improve our services for future guests. If you have any further concerns, please don't hesitate to reach out to our management team directly.

8/10 - 좋아요

Rose

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Rose,We appreciate you choosing our hotel for your stay! Should you have any further feedback to share, please do not hesitate to reach out to us. We value your input to enhance our services.

4/10 - 별로예요

Loretta

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fitted sheets didnt fit bed, toilet didn’t fully flush, had to ask fot tv remote
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Loretta,Thank you for sharing your feedback with us. We appreciate you bringing these issues to our attention and regret any inconvenience caused. Your comments will be shared with the relevant departments for further review and improvement. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Ernesto

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No se porque me pasaron 2 veces el cobro.
답변 제공: Manager 님, 2024년 4월 10일
Hello Ernesto,Lamentamos escuchar sobre su experiencia. Por favor, le recomendamos que se comunique con nuestro equipo de atención al cliente para abordar su inquietud de facturación. ¡Esperamos poder recibirlo nuevamente en el futuro para brindarle una estancia mejorada!

8/10 - 좋아요

Angelique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Angelique,We are thrilled to hear you had a great stay with us! If you have any other suggestions or comments, please do not hesitate to contact us. We look forward to welcoming you back soon!

8/10 - 좋아요

Stephane

연인과의 여행
좋아요: 직원 및 서비스
Nearby a business park not a lot of available option nearby. Went to the hockey game and the walk was longer than expected more like 4.5 miles
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Stephane,We regret to hear about your experience with the distance to the hockey game. Feedback like yours helps us improve our guests' stay. We suggest mapping out routes beforehand for convenient travels in the future. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Glen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Glen,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back again soon for another fantastic experience.

2/10 - 너무 별로예요

Sheslyne

단체 여행
별로예요: 숙박 시설 상태 및 시설
This hotel is horrible. When we came, the agent gave us a room that smelled like cigarettes and musty. He was nice enough to give us another room. We booked a 2 queen bed room, they gave us 2 double beds instead. There are ants in the room especially around the sink area. The room was made once and we had to ask for it. Breakfast is horrible. They served the same thing everyday. Do not book this hotel. Your money is worth somewhere else
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Sheslyne,We're sorry to hear about your experience and appreciate your feedback. We take guest concerns seriously and will address them with our team to improve our services. Thank you for bringing these issues to our attention, as we strive to provide a comfortable stay for all guests.