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Reviews of Private Residences at the Atlantic Resort and Spa

4.5 out of 5
Private Residences at the Atlantic Resort and Spa
601 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 148 reviews" "
Rating 8 - Good. 37 out of 148 reviews" "
Rating 6 - Okay. 24 out of 148 reviews" "
Rating 4 - Poor. 18 out of 148 reviews" "
Rating 2 - Terrible. 15 out of 148 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia, LONDON

Traveled with partner
This property was ideally located to everything. Beautiful ocean view. Pool area was nice - not a fan of kids in the pool with diapers on. Bar and food service on the pool deck was very good. Check in was excellent. Unit faced the ocean and was fairly large. It could do with some updating - old furniture, carpet needs replacing, etc. Bed was still comfy though.
Stayed 2 nights in Mar 2024
Response from AG on Mar 31, 2024
Hello Cynthia:We want to thank you for taking time to write a review. We are also happy you enjoyed your stay. Angelo

4/10 Poor

john

Stayed 2 nights in Mar 2024
Response from AG on Mar 29, 2024
Hello John:It appears that you gave us a poor grade and we really find this disappointing. What are the reasons for the poor grade.We pride ourselves on getting high grades.According to the insight, you did not like the the parking. We always warn guests that parking is quite expensive at FLL Beach and that there is FREE parking one block west of the hotel.Angelo

6/10 Okay

tracey

They fail to mention the $45 parking fee per night or a $45 fee for providing you with internet and 2 bottle of water per day.
Stayed 4 nights in Mar 2024
Response from AG on Mar 22, 2024
Hello Tracey:I understand that paying a parking fee of 45 per day is a setback, but we do mention to all of our guest on all booking platforms that valet parking is quite expensive. We go a step further by letting you know ahead of time that it is best to leave your cars at home due to the parking fees on Fort Lauderdale Beach. All hotels on the FLL Beach strip charge parking fees; however, the ATlantic parking fee is one of the lowest on the FLL Beach strip.Angelo

10/10 Excellent

Valdemar

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from AG on Mar 11, 2024
It is truly of great joy to us when our guests are happy to stay in our condo at the Atlantic Resort & Spa.We thank you for your business and appreciate you.Angelo

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was too expensive. I would think twice about staying here again for that reason.
Stayed 2 nights in Mar 2024
Response from AG on Mar 8, 2024
I understand the issues with parking. It can be expensive. Unfortunately, we do not control the parking. We do warn guests to park one block west of the hotel...there is plenty of free street parking in that area.

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in a Private Residence and overall the stay was nice. The beach is beautiful, the food on property was good and the location was fine. The biggest negative is that nothing pertaining to fees for staying in a Private Residence are disclosed prior to your stay. And we had to prepay at time of booking so knowing this upfront should be disclosed.. So, if you want/need anything during your stay you will pay the hotel $20 for each set of clean towels, $3 for coffee, $3 for toilet paper, etc. the hotel hands you a price list when you check in. The Expedia website also lists that the hotel offers transfers to/from the airport but that is not the case. The hotel said it is not available. This service should be removed from the Expedia listing.
Stayed 4 nights in Feb 2024
Response from AG on Mar 2, 2024
Hello Michelle:The condo unit you booked is a Private Residence of the Atlantic Resort. Maid services, as explained prior to booking, is at a surcharge.We price our condo units much lower than the hotel units with taking into account the optional maid service.Besides this shortfall, it appears that you truly enjoyed the amenities of the resort and the wonderful beac

10/10 Excellent

carlo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prime location, great view
Stayed 2 nights in Feb 2024
Response from AG on Feb 16, 2024
We want to thank you for your wonderful review. We are quite proud of the Atlantic Resort & Spa and we are truly happy that you enjoyed your stay with us.

10/10 Excellent

Michelle R

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The unit was well stocked to be able to cook/eat in the room. The view from the room and lanai of the ocean and beach was beautiful. If arriving at night and driving to the hotel from the airport, be prepared for a busy nightlife on the street (darting pedestrians in the dark). It is an easy and direct drive from airport, but takes an alert driver to avoid the revelry in the streets. The restaurant at the hotel was adequate (service was slow and food served more lukewarm than hot).
Stayed 2 nights in Feb 2024
Response from AG on Feb 8, 2024
Thank you Michelle...for taking the time to post this review. We do appreciate the rating. Safe travels!

4/10 Poor

Catherine

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from AG on Jan 15, 2024
Hello Catherine:We are truly sorry that your stay was less than stellar. We pride ourselves on providing wonderful oceanfront room with gorgeous views of the turquoise waters of Ft. Lauderdale Beach.Please feel free to write to us and let us know what we can do to make it better.Thank you,AG

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
I was very disappointed with the com
Stayed 3 nights in Dec 2023
Response from AG on Jan 3, 2024
Hello Diana:It is important to us that we correct the things that disappoint our guests and customers. Your review was not clear to us. Please feel free to write back to us and I will personally respond as the Manager of the Private Residences.Angelo

8/10 Good

Karen youlanda, DURHAM

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quiet and valet service was excellent. Had to call about the robes and slippers but they were delivered quickly. Very nice stay! Highly recommend this one!
Stayed 4 nights in Dec 2023
Response from AG on Dec 12, 2023
Karen:As soon as you made us aware of the bath robes and slippers, we jumped into action and got you those items immediately.We want to make sure you are happy!Thank you,Angelo

10/10 Excellent

Maria

Stayed 3 nights in Nov 2023
Response from AG on Dec 12, 2023
Maria:Thank you for your kind review. We very much appreciate you taking the time and we appreciate you as our guest!.

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness
The staff terrible very unfrendly
Stayed 6 nights in Oct 2023
Response from AG on Dec 12, 2023
Hello Rafael:I do apologize that the staff was not as friendly as they should be. I have taken this very serious and presented this information to the Front Desk Manager and the General Manager.This must be dealt with immediately!Angelo

6/10 Okay

Makayla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt very safe with the level of security
Stayed 2 nights in Oct 2023
Response from Angelo on Oct 9, 2023
Hello Makayla:We always strive to get the better grade from our valued guests. Please let us know what was the shortfall. We can only better your experience when you provide more details. We do thank you for taking the time to provide a review.

10/10 Excellent

Olena, PHILADELPHIA

Liked: Cleanliness, property conditions & facilities
IT WAS PERFECT PLACE
Stayed 9 nights in Aug 2023
Response from Angelo on Oct 9, 2023
Hello Olena:We thank you very much for taking the time to review. Most importantly, we thank you for being a valued guest of the Atlantic Resort & Spa!

2/10 Terrible

Marvin

Disliked: Cleanliness
Stayed 11 nights in Jul 2023
Response from AG on Aug 1, 2023
Hello Marvin:Please provide me more information for why you gave this hotel such a horrible rating.AG

10/10 Excellent

Jakeline

Stayed 4 nights in Jul 2023

6/10 Okay

Darcey

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Wasn't aware of the $45 a day valet parking fee. Most private residence that weve stayed in offer a pass to be used for 1 vehicle. Never received the text message that had the link for valet to be messaged to have the car ready when we came down. Guess the guy had input our info wrong day 1 & it was never corrected, so we had to continually bother the front desk. Upon arrival there we found ants on the counter EVERYWHERE!!! Reached out to front desk & no one showed up all day. Reached out the 2nd day and a guy showed up with bug spray while we went to the beach. Had to call the 3rd day because the problem persisted and we woke up with ants in our bed. Housekeeping left the spray this time for us. We're told we couldn't change rooms because we rented privately but we offered 2 drink tickets. For what we paid this shouldn't have been an issue at all! Outside of all of that the room/facility was beautiful.
Stayed 6 nights in Jun 2023
Response from AG on Aug 1, 2023
Hello Darcey:We do sincerely apologize and we are sitting down with the General Manager to discuss why your situation was treated in this manner.As far as the parking, it clearly states on Expedia that parking has a surcharge..it is not free. All hotels on the FLL strip charge for parking, the Atlantic is no exception.AG

4/10 Poor

Dena

Disliked: Amenities
Way too expensive for what you get
Stayed 4 nights in Jun 2023
Response from AG on Aug 1, 2023
Hello Dena:The Atlantic is an award winning 4 Diamond hotel and therefore, have certain amenities that AAA deem it worthy of the award. Due to major increases in the overall economy, the hotel had to increase prices to cover its costs.

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from AG on Jun 12, 2023
Hello Marie:Thank you for sharing your great experience with us. This helps us understand you the guest a bit more.Have a safe trip!

4/10 Poor

Kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at this hotel before but this time I stayed at the Private Residences type of room. It was advertised as a king bed but sleeps 3 people. Upon arrival, we found out from the front desk, it only sleeps 2. No sofa bed or other option. We asked for a rollaway bed which was also shown as an option while booking. The front desk informed me a rollaway bed is not allowed in that type of room because it would be a fire hazard. Housekeeping was not included for the Private Residences rooms. That was not disclosed when booking. We had to call to request fresh towels, etc. Overall, I feel that there needs to be corrected information when booking a Private Residences room. I did not have any problems when I stayed previously in a regular (non Private Residences) room.
Stayed 3 nights in Apr 2023
Response from AG on May 15, 2023
Hello Kelly:I want to take the time to apologize for the inconvenience the hotel may have caused you. The Private Residences are separate from the regular hotel units and they are serviced by the hotel staff. We will investigate why you were improperly treated. It is true that the hotel does charge a surcharge for maid services. We make all guests aware of it prior to check in. The pricing levels are much lower than the regular rooms. You did have the option to order room service if you wanted at a slight surcharge. Believe me that we will work hard to make it better.

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from AG on Jun 12, 2023
Hey Anthony:Thank you for sharing your experience with us. We are truly happy you enjoyed your stay. We really look forward to having back again in the near future.Angelo

4/10 Poor

Valdez

Traveled with partner
Very dissatisfied with the service, room wasn’t ready until 8:45 pm, no credit, reimbursement or anything, ate at wild tyme restaurant and my wife was giving a bill that wasn’t hers and they charged both bills to my room and after 2 weeks I have been unsuccessful in getting a refund. Keep giving me the run around, service there sucks. Had to ask for wash clothes. Will never stay here again!!!!!!😡
Stayed 3 nights in Apr 2023
Response from Angelo on Apr 24, 2023
Hello Valdez:After receiving your review, I take the time to review all aspects of your stay. Today, we discussed your review with the General Manager.He is going to investigate the whole situation in its entirety.He has assured me that this will not happen again. We want to win you over and so we will be in contact.Again, we are truly sorry.

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Angelo on Apr 24, 2023
Hello Monica:Wow! A perfect 10! We are truly happy that you had a wonderful time at the Atlantic. It is truly a wonderful resort.Thank you for your business!

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Angelo on Apr 24, 2023
Hello Emily:I must apologize that it has taken so long for me to respond to your review.Please know that we do appreciate the time you have taken to provide a review.We take these reviews very serious. We will work harder to make sure we can get a perfect 10.

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2023
Response from Angelo on Dec 12, 2023
Hello Daniela:Thank you for your kind rating. We appreciate you as our guest!

4/10 Poor

Ella

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Don’t like to give bad reviews but was completely taken by surprise with a $360 parking bill at checkout that was not mentioned anywhere in the reservation. Pool water was at 65 all week unable to swim. Requested housekeeping services 48 hrs in advance 3 times and never received. Requested toilet tissue twice after no cleaning service and never received so had to finally go to front desk to get ourselves. Refrigerator froze up and we had to defrost ourself plus lost food. I would not rent from this property again.
Stayed 7 nights in Feb 2023
Response from AG on Feb 13, 2023
Hello Ella:The parking should have not been a surprise as we always encourage our guests to find alternative transportation given that the hotel management charges very high fees for parking just like all other hotels on the beach. You were given information as to the rates in advance. In addition, you were warned in advance that cleaning services were extra costs. However, we do understand that the fridge is a legit concern that should have been addressed by the front desk in a timely manner. We do apologize for the inconvenience.

4/10 Poor

Alicia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property run down No cleaning at all the suite Appliances and utensils in kitchen old and incomplete No hospitality at all!
Stayed 5 nights in Aug 2022
Response from AG on Aug 21, 2022
Sorry to hear that you did not have a good time. We will reach out to you to discuss the particulars.

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and everyone was so incredibly nice
Stayed 2 nights in May 2022
Response from Angelo on May 25, 2022
Hello Tim...we want to thank you for your wonderful review and also thank you for your trust in us. Hope to see you real soon!

8/10 Good

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2022
Response from AG on Mar 24, 2022
Hello Ashley: Thank you for your review. It appears you had a wonderful time at the Atlantic Resort. We hope to see you soon. Safe travels!

2/10 Terrible

Ryan

Stayed 2 nights in Mar 2022

6/10 Okay

Sjuan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to ocean. Kitchen with cookware in room
Stayed 2 nights in Mar 2022
Response from AG on Mar 12, 2022
Thank you for your review and staying with us.

4/10 Poor

Jose

Disliked: Room comfort
We arrived and our room was not ready until an an hour after check in. There were no apologies and the receptionist was rude. There was no communication with us about house keeping or any differences to the amenities because it’s a private rental. We were told to deal with our own garbage and was charged fees that we had to dispute before leaving. The bed was so hard and the pillows were horrible. This is the third time we stay here and this visit was very disappointing. It was our 24th anniversary and nothing was memorable
Stayed 3 nights in Feb 2022
Response from AG on Mar 7, 2022
Thank you for making us aware of these issues. We will address these issues.

6/10 Okay

Brian

Stayed 5 nights in Feb 2022

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
The resort was nice looking and clean but the pool heater broken in February was a big let down considering it was to cold in the ocean and a 42 dollar charge for parking is ridiculous for the price of the room per night. was charged a 300 dollar property fee from Expedia then 40 dollars a night resort fee from the Atlantic when i was told i was not a guest of the resort, for what ! We are from Ohio and were looking forward to this winter trip but with the broken pool and all of the extra untold in advance fees made this a very disappointing time for us. sorry to say we will not be back.
Stayed 4 nights in Feb 2022
Response from AG on Mar 7, 2022
Hello David: Parking across the board at FLL Beach can be quite expensive across all hotels. We have always recommended to take Uber/Lyft. All hotels also charge a resort fee, including those that are non-oceanfront...Atlantic is oceanfront.

4/10 Poor

Tiaira

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2022
Response from Angelo on Feb 25, 2022
Hello Tiara: Can you explain in more detail why you were disappointed? We need to know so we can fix any problems our guests have with the hotel or its staff.

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
This was an ideal spot. Great property. I would highly recommend it. Very easy and had everything needed for a great stay. Thank you.
Stayed 7 nights in Jan 2022
Response from Angelo on Jan 24, 2022
Katherine, we like to humbly thank you for your kind words. It really means a lot to us when our guests enjoy their stay. We know you have many choices and we are happy you chose us. Safe travels!

4/10 Poor

Miranda

Traveled with family
Disliked: Room comfort
Bummer of an experience . . .
When we checked in, they wouldn't accept our prepaid hotels.com reservation. We had to pay a second time directly to the hotel. Now we are left with having to contact hotels.com for a refund and it is impossible to get a human on the phone. Wish us luck. Also, no one would answer at the front desk, we had to call from our cell phones to the number on the website, via reservations to get transferred and then they would answer. No room service. Room was clean and the onsite restaurant has a great brunch! We will be back for brunch, but will never stay at this hotel again.
Stayed 1 night in Jan 2022

4/10 Poor

carolyn pollock, saginaw

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021
Response from AG on Dec 15, 2021
Hello Carolyn: It would only be fair to the hotel and its staff if you provided more details on your disappointing rating. We are always open to discussing any bad experience you may have had at the hotel. We strive to better the hotel all the time.

6/10 Okay

Michelle

Stayed 4 nights in Dec 2021

8/10 Good

Beth

Liked: Cleanliness
Disliked: Room comfort
Beautiful views, lacked comfort
Hotel is nice. Private residence are rooms within the hotel and all amenities are available. They charge extra for additional items such as toilet paper, tissues, and espresso pods. Bed and pillows were awful. It rained most of the time we were visiting forcing us to hang in the room without a comfortable place to sit. A single chair and the bed were the only seating options. The covered patio did not stop the rain from soaking the patio which eliminated that option too. The pool bar was great. All Staff were awesome from the front desk, valet, bartenders and spa. No housekeeping without additional charges so I have no opinion of their staff. Overall, it was ok but it was a one and done for me.
Stayed 5 nights in Nov 2021
Response from AG on Nov 29, 2021
I am sorry that the weather did not cooperate. I do appreciate the feedback. We will work on providing a more comfortable environment and seating.

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location perfect. Balcony view was amazing. Espresso maker was a bonus. Shower was a leaky mess. Needs a shower head replacement and tighter shower curtain.
Stayed 4 nights in Nov 2021
Response from AG on Nov 16, 2021
We thank you for your review. We will be making the repair on that shower for sure. Thank you for making us aware of this.

2/10 Terrible

Morris L

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2021

10/10 Excellent

Armando

Liked: Cleanliness, room comfort
Great Hotel, Great Location
It was amazing. A view of the beach, wonderful places to eat, I enjoyed every moment of my stay
Stayed 4 nights in Oct 2021
Response from AG on Oct 20, 2021
Armando, thank you for your great feedback and review. We do appreciate your business and wish you a safe trip back home. We look forward to having you back real soon!

10/10 Excellent

NURI

Liked: Cleanliness, amenities, property conditions & facilities
Loved the residence , was so spacious & comfortable
Stayed 4 nights in Oct 2021
Response from AG on Oct 14, 2021
Hello Nuri: Thank you for your feedback. We are so happy you enjoyed your stay! Please come back soon. Safe Travels!

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from AG on Oct 11, 2021
Thank you for the great review. We are very happy you enjoyed yourself at the Atlantic. Please come back soon!

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Mixed feelings
Excessive fees, not clear at all. Not sure if I am the only one who does not understand, but when booking, all fees on your Hotels.com receipt go to the owner of the private unit (cleaning, supplies, etc). Then on top of that you get another bill from the hotel itself for their fees. Also there is no housekeeping. There was not a hairdryer, not a huge deal but something to note. There was dust all over the microwave and its door was hard to open. The water pressure was not great and it took probably 10 minutes for the water to heat up. There was buildup on part of the kitchen sink. That being said, the bed was incredibly comfortable and the view was gorgeous. Great location, across from the beach. Now that I know what to expect, I would probably stay here again just because of the convenient location, view and bed. Will be checking out other hotels first though.
Stayed 2 nights in Sep 2021
Response from AG on Oct 7, 2021
We thank you for your feedback.

10/10 Excellent

Sjuan

Stayed 2 nights in Sep 2021

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful. The room was immaculate. The location is great, Directly across from the beach. The front desk gives you as many beach towels as you everyday, then you drop them off at the front desk when you’re done at the beach so you don’t have to bring any dirty beach towels into your room. The pool area is also beautiful. This is a higher and hotel for sure. Our flight was later in the afternoon and they were more than happy to extend a late check out at no cost. We will definitely be coming back.
Stayed 7 nights in Sep 2021
Response from AG on Oct 1, 2021
We are truly happy to hear about your wonderful experience! We look forward to your next visit with us.