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레드 카펫 인 에어포트 & 크루즈 포트 호텔 포트 로더데일 여행 후기

2 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 3569개 이용 후기 중 648개" "
평점 8 - 좋아요. 3569개 이용 후기 중 742개" "
평점 6 - 괜찮아요. 3569개 이용 후기 중 717개" "
평점 4 - 별로예요. 3569개 이용 후기 중 541개" "
평점 2 - 너무 별로예요. 3569개 이용 후기 중 921개" "

6.4/10

청결 상태

6.2/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Jean-Bernard

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is unsafe, people are smoking out side and inside of the facility. This hotel should be reserved for truckers only.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Mario

출장 여행
좋아요: 직원 및 서비스
Muchas cucarachas alrededor de la cama
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent for the price
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Santiago 님, East Elmhurst

연인과의 여행
좋아요: 직원 및 서비스
It didn’t have a restaurant or didn’t offered a free breakfast at the hotel.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Charmaine

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for a night or two
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Charmaine,We're glad to hear you found your stay suitable for a short visit. Should you have any further feedback or require assistance, the hotel management team is here to address any concerns.

8/10 - 좋아요

Karen

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful, but property is under renovation and dinning option is limited. Public transportation run around every 50 minutes
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Karen,We appreciate your acknowledgment of our helpful staff and apologize for any inconvenience caused by the ongoing renovations and limited dining options. We recommend guests check our website for updates on our facilities and nearby dining options. Thank you for your feedback on the public transportation frequency; we will pass this along to the relevant team for review.

6/10 - 괜찮아요

Virgenmina

단체 여행
별로예요: 편의 시설/서비스
Room was very nice and clean but the premises weren’t that clean. Limited dining and inconvenient to take a walk.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Virgenmina, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your room. We will address your concerns about the cleanliness of the premises and look into enhancing our dining options. We regret any inconvenience caused during your stay and appreciate your valuable input.

2/10 - 너무 별로예요

Dominique J.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Dominique J.,We apologize for any inconvenience during your stay. Please contact us directly to address any concerns you may have had. We value your feedback and strive to improve our services.

8/10 - 좋아요

Mayin

Very good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Mayin,We are glad to hear that you had a positive stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future for another great experience.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Christopher, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Rosemarie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
No eating facilities readily available. Was supposed to have a queen bed, had a full size bed. No sprinkler system in room.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Rosemarie, Thank you for sharing your feedback with us. We appreciate your comments and will make sure to pass this information along to the management team for review and improvement. Your experience is important to us, and we strive to address all guest concerns to enhance future stays.

6/10 - 괜찮아요

Claire

단체 여행
This hotel was ok. Definitely a little sketchy at times. The drivers were very friendly but the front desk staff was not very accommodating. The room was decent and worked when we needed it in a pinch. Not a great place if you’re looking for a vacation spot
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Claire, We appreciate your feedback and are glad you found the drivers friendly. We will share your comments with our team to ensure we are meeting guest expectations. Our rooms are designed for comfort during quick stays. We hope to welcome you back to experience improved service in the future.

2/10 - 너무 별로예요

Snir

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Snir, We're sorry to hear about your experience and appreciate your feedback. Our team always strives to improve, so we'll share your comments for future enhancements. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Marjorie

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Building was very old. No restaurant. As it was a one night stop over it was okay. Wouldn't stay ore than one night.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Marjorie,We appreciate your feedback about your recent stay. We regret to hear that the age of the building and the absence of a restaurant did not fully meet your expectations. We value your input and will consider it for possible improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 - 별로예요

Aspen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Aspen, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any issues accordingly.

8/10 - 좋아요

BRIAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The free shuttle from the airport and to the seaport was worth the cost.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello BRIAN,We are delighted to hear that you found our shuttle service convenient during your stay. We strive to provide our guests with a seamless travel experience. Please feel free to reach out to our management team with any further feedback or suggestions for improvement.

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and friendly check in.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Ryan,We are delighted to hear that you found our check-in process quick and our staff friendly during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future for another pleasant experience.

6/10 - 괜찮아요

Clayton

가족 여행
Shuttle service 👍
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Konstantin 님, San Diego

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Konstantin, We appreciate you choosing our hotel for your stay. If there were any specific areas you feel we could improve on, please don't hesitate to contact us directly. We value your input and would like to make your next stay even better.

2/10 - 너무 별로예요

FELIX

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello FELIX,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you would like to share so we can address your concerns. We strive to provide the best experience for all our guests.

2/10 - 너무 별로예요

Diana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I called the hotel to send the shuttle, they never picked up. I left a message, I was not called back. I rented a car to go to the hotel and when when I go there, I was discussed. The property is falling apart, the shuttle bus was parked in a comer, and I didn’t feel safe at all! Awful!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Diana, We are sorry to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable, and we will address the issue with the shuttle service provider for improvement. Your safety and comfort are our priorities, and we will ensure that all aspects of our property meet our standards. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Song-Charng

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We waited 50 minutes in the airport for the hotel shuttle. The staff was good except the one taking reservations for cruise shuttle. The property is old.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Song-Charng,We apologize for any inconvenience you experienced with our shuttle service. We appreciate your feedback on our staff and property condition, as we are always looking to improve our services. If you have any further concerns, please feel free to contact our management team for assistance.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Julie,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another amazing experience.

4/10 - 별로예요

Mark

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was clean but in very bad shape appeared to have water damage as fixtures were rusted
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mark, We appreciate your feedback regarding the condition of the room. Your insights have been noted for our ongoing improvement efforts. Feel free to reach out to our management team directly for any further assistance or feedback.

6/10 - 괜찮아요

MYLES 님, Waterloo

2024년 3월에 2박 숙박함
답변 제공: Mgr 님, 2024년 3월 22일
Thank you for the review.

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Patricia, We appreciate you choosing to stay with us. If you have any concerns from your recent visit, please don't hesitate to contact us directly so we can ensure a more enjoyable experience for you in the future.

4/10 - 별로예요

calaan

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello calaan, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback so we can address any issues you encountered during your stay. We value your input and strive to make every guest's stay enjoyable.

6/10 - 괜찮아요

Qiang

가족 여행
좋아요: 직원 및 서비스
There is no coffee maker in the room
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Qiang, We apologize for any inconvenience this may have caused. Feedback like yours helps us improve our offerings for future guests. Feel free to reach out to our management team directly with any further suggestions or concerns.

6/10 - 괜찮아요

Victor

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No dinning, no shops around.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Victor, We regret to hear you did not find dining or shopping options nearby. We recommend guests inquire with our staff for recommendations on local dining and shopping spots to enhance their stay. Your feedback is valuable and will be shared for future improvements.

6/10 - 괜찮아요

Frederick

좋아요: 청결 상태
Very cold and no blacket or comforter
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Frederick, We apologize for the inconvenience you experienced regarding the room temperature and bedding. Feedback like yours helps us improve; we recommend contacting our management team for further assistance with your concerns.

8/10 - 좋아요

Mohamed 님, Dallas

좋아요: 청결 상태, 편의 시설/서비스
It’s very good after all
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mohamed, We're delighted to hear that you had an overall positive experience during your stay with us. Should you have any further feedback or queries, please feel free to get in touch with our management team. Your satisfaction is our top priority.

6/10 - 괜찮아요

candace l

연인과의 여행
It served its purpose. Cheap hotel to stay at one night prior to getting on cruise. Free transportation from airport to hotel and from hotel to cruise port. The posted sign said they are working on new lobby and restaurant so that will be nice
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello candace l, We are glad to hear that you found our hotel convenient for your pre-cruise stay and appreciated the free transportation services. We are constantly working to improve our facilities for the comfort of our guests, and we hope you will consider staying with us again in the future to see the changes for yourself.

6/10 - 괜찮아요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room served its purpose but it really needs a face lift in and out. The free shuttle service was great.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Gina, We appreciate your feedback regarding our room and shuttle service. We are always looking for ways to enhance our guests' experience. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

April

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They wouldnt fix the internet and then later that night someone was fondling with our door.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello April, We're sorry to hear about your experience with the internet and the disturbance at your door. Guest safety and security are our top priorities, and we encourage guests to reach out to our management team directly with any concerns during their stay. Your feedback helps us improve our services for all guests in the future.

4/10 - 별로예요

Graciela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Ii liked the organization to go to the cruise port. I didn't like the furniture. A drawer was missing, and the refrigerator was to big for the piece of furniture.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Graciela, We appreciate your feedback regarding the cruise port organization. We have noted your comments on the furniture details provided and will share them with our team for future improvements. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Luigi

좋아요: 직원 및 서비스
Only a food truck outside for have a breakfast or dinner
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Luigi, We apologize if the available dining options did not meet your expectations during your stay. We appreciate your feedback and will share it with our team for further improvement. For a more extensive dining experience, we recommend exploring nearby restaurants for future visits.

8/10 - 좋아요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Marjorie, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 - 괜찮아요

saamuel

출장 여행
Good for the value of money
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello saamuel, We're pleased to hear you found value in your stay with us. Your feedback is important to us as we continually strive to meet our guests' expectations. Thank you for choosing to stay at our hotel.

2/10 - 너무 별로예요

Avery

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
horrible customer service & room. there was mold on the ceiling and in the shower. also dead bugs on the ground in the room. 30 minutes after checking in, we went to the front desk to tell them we were going somewhere else. They declined giving us a refund. also found out door dash doesn’t deliver there because it’s a bad area
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Avery,We are sorry to hear about your experience and appreciate your feedback. Maintaining guest satisfaction is a top priority for us. We recommend reaching out to our management team directly to discuss your concerns further. Thank you for bringing this to our attention, we value all guest feedback.

6/10 - 괜찮아요

Lois

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
We were told incorrect times of the airport shuttle numerous times by the front desk person, and staff never put our names on the list for the shuttle. We ended up having to Uber to the airport. This was extremely frustrating.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Lois, We apologize for any inconvenience you faced with the shuttle service. Your feedback is valuable and will be shared with our team for their awareness and improvement. We encourage guests to confirm shuttle times directly for accurate information in the future. Thank you for sharing your experience with us.

8/10 - 좋아요

Georganne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Even though room was airconditioned, it didn't work very efficiently as it was still very humid in room. The bathroom floor stayed slick, even before showering.. Very noisy outside of the room day and night. The room was updated and very clean though.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Georganne, We appreciate your feedback and are pleased to hear you found the room to be updated and clean during your stay. Rest assured that we will address the air conditioning and noise issues to ensure all our guests have a comfortable experience. For any future concerns or feedback, please feel free to reach out to our management team directly.

8/10 - 좋아요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was adequate, really needs some upgrades, chipped paint. The hotel is under renovation, that was very obvious. Our shuttle to the port was very good. We were told more than once that we could get a shuttle back to the hotel and then to the airport. After waiting about an hour we called and were told that wasn’t going to happen.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Judy, We appreciate your feedback on your recent stay with us. We apologize for any inconvenience caused by the ongoing renovation. Your comments will be shared with our team for further review. We're glad to hear you enjoyed the shuttle service to the port, but we regret any miscommunication regarding the return shuttle. We strive to improve our services and hope to exceed your expectations in the future.

4/10 - 별로예요

Vivian

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The price is cheaper for a place to stay when cruising and they provide a shuttle to the ships. That’s about it!! The facilities were less than desirable! The lobby is congested and unorganized and after check in you have to go outside around the building to get inside to the rooms. If it’s raining you’re going to be soaked! The rooms are old and run down and you have to go inside the bathroom between the tub and toilet in order to have room to close the bathroom door! There is no coffee in the room and no restaurant in the area. In fact nothing in the area! We went next door to the one other hotel to pay for a breakfast they had included. I would recommend staying there! There is nothing in the area at all! I wouldn’t recommend this hotel to anyone nor will I ever stay here again. I regret trying to save a buck or two.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Vivian, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our hotel strives to provide value through our shuttle service and competitive pricing. We will take your comments into consideration for future improvements. It is best to let the management know about any concerns during your stay for immediate assistance. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Oscar, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Poor shuttle services Left at airport 1 hr 15 min waiting for pick-up
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Robert,We apologize for any inconvenience you experienced with our shuttle services. Your feedback will be shared with our team for improvement. For any further assistance or concerns, please feel free to get in touch with our management team directly.

4/10 - 별로예요

RENEE 님, Cascade

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really bad almost impossible to find room
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello RENEE, We apologize for any inconvenience you experienced in locating your room. We appreciate your feedback and will address this concern with our team to improve our guests' experience. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent for clean affordable accommodations, shuttles to and from airport and seaport. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Robert,We are pleased to hear that you found our accommodations clean and affordable, and enjoyed the convenience of our shuttle service to the airport and seaport. We appreciate your positive feedback and look forward to welcoming you back in the future.

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Don’t know why people wrote so bad about the Red Carpet Inn? Is it a resort? Heck no. Does it have a restaurant? Nope, but the Rodeway Hotel next door does, with a live band. But Red Carpet was less expensive. Great shuttle service to cruise ports and FL Airport. No bugs. Nice people. Only issues: 1) Major: Tile floors in rooms were filthy. Bare feet or white socks were black in just minutes. Wife and I shuffled around rooms with wet white towels under our feet to mope the floors. Worked. 2) Minor: Front desk and checkin very slow
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Christopher, We appreciate your detailed feedback on your recent stay at the Red Carpet Inn. Our property aims to provide budget-friendly accommodations with convenient amenities like the shuttle service to cruise ports and the airport. We will share your comments regarding room cleanliness with our team to ensure a better experience for future guests. Thank you for bringing these matters to our attention.

4/10 - 별로예요

Kiya

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was extremely musty/mildewy to the point where I could TASTE it. Nasty.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Kiya, We regret to hear about your experience and appreciate your feedback for us to improve our services. Your concerns have been duly noted for our team to address. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Flora

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Location is average Breakfast is good. Shuttle seevice is prompt. Drivers were friendly and helpful. The bed sheet & pillow cases were dirty. Like it has been used and was not changed . The night duty front desk man was friendly & helpful. Front desk lady in the morning duty was impatient to some of the guests.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 10일
Hello Flora,Thank you for sharing your feedback with us. We are pleased to hear you enjoyed our breakfast and prompt shuttle service. We will address your concerns regarding the cleanliness of the linens with our housekeeping team. We appreciate your kind words about our staff and will use your comments for further training.