이집트산 면 시트, 고급 침구, 오리/거위털 이불, 필로우탑 침대

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1199개 이용 후기 중 635개" "
평점 8 - 좋아요. 1199개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1199개 이용 후기 중 141개" "
평점 4 - 별로예요. 1199개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1199개 이용 후기 중 51개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Laurel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a musty smell to it but otherwise our stay was amazing!!!
2024년 3월에 4박 숙박함

8/10 - 좋아요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a nice stay. The ocean view from our room was lovely. The pool was the perfect temperature. The restaurant was fine, with a somewhat limited menu and slow but friendly service. We had a small issue with our room that wasn’t resolved but on checkout they waived one of the resort fees as compensation, which was more than fair. Overall a beautiful hotel and a great view of the beach!
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 27일
Paula,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear you found the ocean view from your room was lovely. We look forward to welcoming you back again soon.

8/10 - 좋아요

Unique

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Really nice stay. Great views . They just forgot to clean our room .
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 27일
Unique,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you found services to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

TaCara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than having to pay valet daily to park this was one of the best hotels I have ever stayed in. I went during spring break and surprisingly the hotel was extremely quiet for it to be across the street from the beach. Very clean comfy and cozy.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
TaCara,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you found the hotel to be clean, comfy and cozy. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Danita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 27일
Danita,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear you found our services to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
View and location
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
Ronald,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear you loved the view and the location. We look forward to welcoming you back again soon..

10/10 - 훌륭해요

Annie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to sty
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
Annie,Thank you for sharing a review of your recent experience. Our team here at Sonesta Fort Lauderdale Beach is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
Christopher,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We look forward to welcoming you back again soon,

6/10 - 괜찮아요

Amanda

가족 여행
Shower didn’t work or was hard to figure out. Water wasn’t hot. Neighbor was smoking pot came through vents in middle of night. Thin walls. Def not what I expected having stayed at Royal Sonesta Puerto Rico. Very different. Tiny pool. Loud at night. Inside and outside. Tiny beds smallest room stayed in years. For money paid not my best booking decision by far.
2024년 3월에 1박 숙박함
답변 제공: Claudio A 님, 2024년 3월 25일
Amanda,Thank you for the review, I will make sure to review your comments with my team so we can improve our operations

10/10 - 훌륭해요

Ashley 님, Granger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so great!! Rarely do you encounter such great customer service. The rooms were clean and comfortable. The beach is so close and the towels and chairs provided was awesome! Would love to stay again
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 23일
Ashley,Thank you for sharing a review of your recent experience. Our team here at Sonesta Fort Lauderdale Beach is committed to providing high-quality customer service , and were thrilled to hear that we made a good impression on you . We hope you'll visit us again soon.

8/10 - 좋아요

karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was clean and good location. we arrived at 11 am on check in day and usually hotels will get you in the room early if it is available. They charged me $50 extra to check in 4 hours earlier. Also we paid $50 per day for parking and at one point our car was sitting outside of valet with all our belongings in it and they left it unlocked. Luckily no one stole anything from our car but they was irresponsible on their part.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 22일
Karen,We appreciate your comments regarding your stay at the Sonesta Fort Lauderdale Beach. I will be sure to share your feedback with our team, especially the valet manager, who always enjoys hearing from our guest. I am sorry to hear, however, that our car was left unlocked. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better service you in the near future.

10/10 - 훌륭해요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. Would have loved to have beach chairs for all guests in room instead of only 2. We paid the resort fee and didn’t realize this didn’t cover us all.
2024년 3월에 3박 숙박함
답변 제공: Shenoya 님, 2024년 3월 19일
Hello Jill,Thank you for your positive feedback regarding to your stay with us. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Best regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 3월 19일
Hello Vanessa,Thank you for taking the time to leave us your feedback. We look forward to welcoming you back soonBest regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location of the property is great. Access to the beach and other restaurants, and stores are walking distance. The room wasn't too clean. Hair on the chairs, and dust and sand on the office chair which was leather. The bathroom wasn't too clean either. Other then that it was good. I would stay again. I would just like them to know clean the bathrooms, floors and chairs.
2024년 3월에 3박 숙박함
답변 제공: Shenoya 님, 2024년 3월 18일
Hello Jaime,Thank you for taking the time to share your feedback regarding your experience with Sonesta Fort Lauderdale Beach. We are truly honored to have had you stay with us. We apologize to hear about room cleanliness issue. We hold ourselves to the highest standards and have addressed this issue.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Warm regards,Sonesta Fort Lauderdale Beach.

10/10 - 훌륭해요

Kaitlynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friends and I stayed here for spring break and enjoyed the safety, amenities, and staff efficiency at Sonesta! The location was amazing and within walking distance to a lot of what the Fort Lauderdale beach area has to offer. The property is also pretty close to the downtown area as well and Ubers were very affordable when it came to exploring the FTL areas we were not in walking distance of. The staff was very friendly and accommodating and the resort was clean with lots of amenities including a gorgeous pool/patio area!
2024년 3월에 5박 숙박함
답변 제공: Shenoya 님, 2024년 3월 18일
Hello Kaitlynn,Thank you for taking the time to leave us your feedback. We are delighted to hear that you and your friends enjoyed your spring with us. We are truly honored to have had you all stay with us here at Sonesta Fort Lauderdale Beach. We take pride in providing the utmost hospitality to our guest, so we are truly delighted to hear that your stay with us was great.Your kind words about our courteous team, attractions, location and safety in the area mean a lot to us. We look forward to welcoming you back for another stay with us soon. Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Vivian

좋아요: 숙박 시설 상태 및 시설
Really nice staff and friendly and well kept, pool great and beach just right there! Big thanks from Vivian from Missouri
2024년 3월에 4박 숙박함
답변 제공: Shenoya 님, 2024년 3월 18일
Hello Vivian,Thank you for taking the time to leave us your feedback. We are truly honored to have had you stay with us here at Sonesta Fort Lauderdale Beach. We take pride in providing the utmost hospitality to our guest, so we are truly delighted to hear that your stay with us was great.We look forward to welcoming back soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was excellent. Evelyn at the front desk checked us in and couldn’t have been more friendly and helpful. Valet and housekeeping were also very pleasant.
2024년 3월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 14일
Alicia,Thank you for your great review. At Sonesta Fort Lauderdale, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Evelyn to give her the recognition that he deserves. She was delighted to hear your feedback.

10/10 - 훌륭해요

Lisa 님, Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing, they were super helpful. The room was clean and nice. It’s in a great location right across the street from the beach. It’s walkable to the tons of restaurants and shopping. I would definitely recommend it
2024년 2월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 14일
Lisa, Thank you for sharing a review of your recent experience. Our team here at Sonesta Fort Lauderdale is committed to providing high-quality customer service. and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

10/10 - 훌륭해요

Abigail

단체 여행
좋아요: 편의 시설/서비스
Enjoyed my stay. Really nice pool area.
2024년 3월에 4박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 14일
Abigail,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale. We are so pleased to hear you found the pool area to be really nice and the stay enjoyable. We look forward to welcoming you back again soon.

8/10 - 좋아요

Kenneth

Took three tries to get keys to work and, even then, one did not work.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 13일
Kenneth,Thank you for taking the time to provide valuable feedback about our key system. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves.

4/10 - 별로예요

Jamie

가족 여행
The only way to park is Valet So I can’t leave anything in my car plus the Hotel is not forthcoming about the extra fees and valet parking fees after you pay for the hotel. So after you pay each night it is still 106.00 extra a night.
2024년 3월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 13일
Jamie,Thank you for leaving a review. We're so glad you were able to visit us at the Sonesta Fort Lauderdale . Our team is always working to offer the best experience to our guests. We hope you'll have a chance to come back soon.

4/10 - 별로예요

Thomas 님, Austin

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
We visited this property two different weekends. There is a resort fee on top of the already high price for the level of quality of facilities and service. The second weekend the fee was double, then extra charges, such as umbrella at the beach, was triple. And everyone wanted extra tips. Somewhat disappointed.
2024년 3월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 13일
Thomas,We very much appreciate your comments regarding your stay at the Sonesta Fort Lauderdale. I will be sure to share your feedback with our team , especially the housekeeping manager who always enjoys hearing from our guests. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the concerns. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Gabriel

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was close to the airport, affordable, clean, and easy to get to.
2024년 3월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 12일
Gabriel,Thank you for taking a moment to share your experience at the Sonesta Fort Lauderdale. We're proud to deliver great value to our guests, so we're delighted that you found our hotel to be well priced. We hope you'll visit us again soon.

10/10 - 훌륭해요

Laurel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The properties only downfall was the restaurant it.was adequate at best and very expensive
2024년 3월에 4박 숙박함
답변 제공: Shenoya 님, 2024년 3월 12일
Hello Laurel,Thank you for taking the time to leave us your feedback. We are so happy to hear you had a great stay with us. We appreciate your comments and regret to hear that you were disappointed with the value of our restaurant. We've share your feedback with our team so that we may improve in this area.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Best regards,Sonesta Fort Lauderdale Beach.

10/10 - 훌륭해요

Michael 님, Wilmington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and exceptionally well managed. Shout out to manager Claudio who is very hands on assisting his staff. The head of security Ron was always around the property even though there were no problems noted, even during this spring break weekend. Bartender Jack was pleasant and helpful. There is a liquor store, Irish bar and authentic Mexican restaurant within 1 block of the hotel. We will definitely go back when we need accommodations in the Lauderdale area!
2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 3월 12일
Hello Michael,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us. Your kind words about our courteous team, location, and attractions, activities and restaurants in the area mean a lot to us. We look forward to welcoming you back for another stay with us soon. Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Josmir 님, Doral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Shenoya 님, 2024년 3월 12일
Hello Josmir,Thank you for taking the time to leave us your feedback. We are so happy to hear you had a great stay with us.We look forward to welcoming you soon.Best regards,Sonesta Fort Lauderdale Beach.

8/10 - 좋아요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 3월 11일
Hello Rob,Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your stay with us. We appreciate our location here in Fort Lauderdale Beach just as much as you did.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Bradley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Shenoya 님, 2024년 3월 11일
Hello Bradley,Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Latreyanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Shenoya 님, 2024년 3월 11일
Hello Latreyanada,Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

2/10 - 너무 별로예요

Sohel

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I traveled many countries and stayed in many hotels. This is the 1st time I am givivg 1star reveiw. The view from the hotel hands down. But our experience was disgusting. We checked in around 4:30pm. We requested a little bit quieter room because of our anniversary. The check in person gave us a room on 3rd floor above the restaurant balcony where they do all the singing parties. Our room was also right besides the elevator. Anyway, we didn't complaint about the room above balcony. After half hour of check in the room, we noticed the toilet doesn't flush properly. They sent a maintenance person who was able to fix the issue, but there is not enough water force to flush the toilet. You need to fill the bucket to flush the toilet. We called again at the reception and we are told low water speed is same for every room. There is also visible water damage in the ceiling of the washroom. I never heard low water speed is normal in hotel like this and filling bucket to flush the toilet is ok. I think the reception thought I look like from 3rd world country, so flushing the toilet with bucket is ok with me? Anyway, we didn't stay in the room that long. We decided not to complain as we don't want to ruin our vacation. This is just our experience. It really shocked me because I was never treated like this in hotel. I usually don't complain about hotel and go along as I am easy going. Perhaps, hotel doesn’t want people like me to book their hotel, so they give them crappy room. LOL
2024년 3월에 4박 숙박함
답변 제공: Shenoya 님, 2024년 3월 12일
Hello Sohel,Thank you for taking the time to share your experience and raise your concerns with us. Your feedback is valued , and we take it seriously. Rest assured that we will look into these matters. Thank you once again for your input. Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 숙박 시설 상태 및 시설
The beautiful view of the ocean from our room. The front desk personnel were very accommodating. Terrance the maintenance man was extremely helpful. And the wait staff at the restaurant - Amy, Angie and Marian were very pleasant and accommodating. They are an asset to your hotel
2024년 2월에 4박 숙박함
답변 제공: Claudio A 님, 2024년 3월 7일
Joan,Thank you for the amazing review. I will be sure to pass this along to the entire team at the hotel.

2/10 - 너무 별로예요

Kim

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I booked a deluxe ocean view but got what I would call a deluxe parking lot view as room was on 2nd floor. Called front desk and receptionist offered to move me to a higher floor for a fee. ( I declined as I already was paying a total of 400$ CAD per night) . There were 3 elevators but only one was working during our stay. Waited for extended periods for elevator as hotel was busy. Apparently they give out an info sheet that notes you have to call front desk before midnight to request towel refills housekeeping etc for the next day. I never got that sheet though and wasn’t told about it when I checked in . Asked to have Toilet paper delivered which was done, however when I didn’t answer the door immediately the attendant left without leaving it outside the door so I had to call again. Also asked to have a luggage trolley sent up in the morning and was told I would have to call back in the morning to request it. There was a resort fee extra charge for the amenities …. However a note was slipped under the door saying the pool area would be closed from 3-7 for a private function… so much for an afternoon swim or sun bathing on the deck of the pool! Finally upon check out I was neither asked how my stay was nor thanked for my patronage….. not impressed with overall stay! Won’t return ! A huge disappointment for my first time at this hotel …. You know what they say “first impressions are lasting impressions “
2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 3월 12일
Hello Kim,Thank you for taking the time to share your experience and raise your concerns with us. Your feedback is valued , and we take it seriously. Rest assured that we will look into these matters. Thank you once again for your input. Best regards,Sonesta Fort Lauderdale Beach

6/10 - 괜찮아요

Michele

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Front desk staff was not friendly. The cost of "resort fee" is not stated on the website anywhere that I can see for things that most hotels offer without a "fee" such as wifi, pool towels, access to fitness center. I was issued a small card at check in and in the lightest color print that states the fee amount. This important information was not stated clear on the website and added $184 dollars to my trip ($46 a day with tax) this also included beach chairs whether I needed beach chairs or not or if I had a late check in. Bathroom could have been cleaner as floor had hair all behind the door.
2024년 2월에 4박 숙박함
답변 제공: Claudio A 님, 2024년 3월 7일
Michele,Thank you for leaving a review in regards to your stay. I will be sure to speak to the team to prevent this from happening again.

10/10 - 훌륭해요

Robert

2024년 3월에 2박 숙박함
답변 제공: Claudio A 님, 2024년 3월 25일
Robert thank you for the great review.

10/10 - 훌륭해요

Nicole

2024년 2월에 3박 숙박함
답변 제공: Claudio A 님, 2024년 3월 25일
Nicole.,Thank you for the great review

10/10 - 훌륭해요

Alvaro 님, Atlanta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay, nice facilities, very clean, staff are very friendly. Conveniently located, can walk everywhere, including the beach across the street!
2024년 3월에 3박 숙박함
답변 제공: Shenoya 님, 2024년 3월 5일
Hello Alvaro,Thank you for taking the time to leave us your feedback. We are truly honored to have had you stay with us here at Sonesta Fort Lauderdale Beach. We take pride in providing the utmost hospitality to our guest, so we are truly delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Alberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 8박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 5일
Mr. Alberto,Thank you for taking the time out to write a review about your recent experience with us. Your feedback is invaluable to us, and we truly appreciate your support.Best regards,

10/10 - 훌륭해요

LUIS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Thanks! Great experience.
2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 3월 5일
Hello Luis,Thank you for taking the time to leave us your feedback. We are truly honored to have had you stay with us here at Sonesta Fort Lauderdale Beach. We take pride in providing the utmost hospitality to our guest, so we are truly delighted to hear that our team made your stay with us was special.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

6/10 - 괜찮아요

gizman

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The hotel is nice but very noisy with next room, we couldn’t even sleep. Beach fee is too much, plus no one informed us when we reserved the hotel. The breakfast is so so no variety.
2024년 2월에 7박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 2일
Dear Gizman, I would like to extend my gratitude to you for taking the time to share your experience with us. Your feedback is valuable to us, and we will definitely look into the concerns you have raised.Thank you once again for sharing your thoughts with us.Kind regards

10/10 - 훌륭해요

Chinmay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people. Very courteous staff. Very much affordable. Several dining options within walkable distance. Just across the street from beach.
2024년 2월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 2일
Dear Chinmay,We are delighted to hear that you enjoyed your stay with us! Your kind words about our courteous team, affordable property, and attractions, activities and restaurants in the area means a lot to us.Thank you for taking the time to share your feedback. We look forward to welcoming you back for another stay with us soon.Warm regards,

6/10 - 괜찮아요

SAMANTHA

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Wasn't bad for what we paid. But the bathrooms didn't have fans & the restaurant was very overpreicd! (Great food next door though). Also the pool was "heated" but I cannot confirm by any means that it actually was.
2024년 2월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 2일
Hi Samantha,Thank you for taking the time to share your experience and raise your concerns with us. Your feedback is valued , and we take it seriously. Rest assured that we will look into these matters.Thank you once again for your input.Best regards,

10/10 - 훌륭해요

Soraya

2024년 2월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 22일
Soraya,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you found our services to your liking. We look forward to t welcoming you back again soon.

6/10 - 괜찮아요

Dora

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great Location, service was great as well.
2024년 2월에 2박 숙박함
답변 제공: Claudio A 님, 2024년 2월 29일
Thank you Dora for the great comments in regards to the staff

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Claudio A 님, 2024년 2월 29일
Thank you Sean

6/10 - 괜찮아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Every staff we came in contact with were not smiley or happy looking- felt like I was disturbing them- also price for what we received was far too much- beach location was great-and close to water taxi- that was the plus for sure- won’t stay here again-
2024년 2월에 2박 숙박함
답변 제공: Claudio A 님, 2024년 2월 26일
Suzanne,Thank you for leaving a review. I do apologize for the poor service you experienced during your stay. That is not the norm for our property and i will be sure to speak to my team in regards to the poor expeirence.

6/10 - 괜찮아요

Christine 님, Bronx

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Overall, this was a nice property. Location was great, walkable & lots of conveniences, stores, restaurants, etc. Clean for the most part except for housekeeping, (1) you have to ask for your room to be cleaned, this is something that you should be told upon arrival, (2) the room was serviced poorly. We had our dirty glasses left from room service for 3 days, not replenished, they should have either been taken away or replenished. Lastly, breakfast at the hotel restaurant was incredibly slow. We waited an hour for eggs! Completely unacceptable! The service was poor.
2024년 2월에 4박 숙박함
답변 제공: Claudio A 님, 2024년 2월 26일
Thank you Christine for leaving a review. I will be sure to speak to our housekeeping team to see what happened and how we can prevent this from happening in the future.

10/10 - 훌륭해요

Bindi

2024년 2월에 1박 숙박함
답변 제공: Claudio A 님, 2024년 3월 21일
Bindi,Thank you for leaving a great review.

10/10 - 훌륭해요

Amy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff who accommodated early check-in. Good location close to the beach with many restaurants near by.
2024년 2월에 1박 숙박함
답변 제공: Shenoya 님, 2024년 2월 26일
Hello Amy,Thank you for taking the time to leave us your feedback. We are truly honored to have had you stay with us here at Sonesta Fort Lauderdale Beach. We take pride in providing the utmost hospitality to our guest, so we are truly delighted to hear that your stay with us was special.We look forward to welcoming you back.Best regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Shenoya 님, 2024년 2월 26일
Hello Barbara,Thank you taking the time to leave us your feedback. We are truly honored to have had you stay with us here at Sonesta Fort Lauderdale Beach. We look forward to welcoming you back.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Randy 님, De Pere

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Directly across from the beach.
2024년 2월에 4박 숙박함
답변 제공: Shenoya 님, 2024년 2월 25일
Hello Randy,Thank you for sharing this positive review. We appreciate our location here in Fort Lauderdale Beach just as much as you do.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach