외관

스프링힐 스위트 메리어트 Ft 로더데일 에어포트/크루즈 포트 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1331개 이용 후기 중 665개" "
평점 8 - 좋아요. 1331개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 1331개 이용 후기 중 154개" "
평점 4 - 별로예요. 1331개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 1331개 이용 후기 중 87개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Alberto 님, Tegucigalpa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Derek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No restaurant but within walking distance from some.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Derek, Thank you for your thoughtful review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad you enjoyed your time with us and that our location in proximity to several restaurants and a nice shopping center perfectly suited to your needs. Thank you again for all of your feedback, and we look forward to your next visit!Sincerely, Freddy Serna,General Manager

6/10 - 괜찮아요

Buzz 님, sonora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff worked hard to make our stay special.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Buzz, Thank you for taking the time to give feedback. While we appreciate your comments about our devoted associates, we apologize that you had some issues during your stay. Our goal is to provide each guest with a wonderful visit, so we regret that this was not your experience. We enjoyed serving you and hope you will return to our hotel in the future.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice room, lovely pool. Breakfast was nice
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Tracey, Thank you for the generous review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad to know you enjoyed your time with us and that you especially loved our well-kept property and excellent amenities. We are also delighted our complimentary breakfast buffet started your day on the right note. It was our pleasure accommodating you, and we look forward to welcoming you back again.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great professional, friendly front office staff!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Julia, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. It is lovely to know that your interactions with our front desk associates have been so exceptional. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging, and we will enjoy sharing them. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Mustapha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and safe area to stay, friendly and courteous staff
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Mustapha, Thank you for being our guest and for the high rating. We are thrilled to learn you enjoyed your time with us and that our impeccable accommodations and intuitive associates enhanced your stay. It was a delight hosting you, and we hope you will make SpringHill Suites Fort Lauderdale Airport & Cruise Port your home away from home whenever your travels bring you to our area.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very lush and beautiful
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Patricia, Thank you for the gracious review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad you had a great stay and that you especially loved our thoughtfully crafted property. We want every guest to have an exceptional experience, so we are always pleased to read nice reviews like yours. Thank you again for your business, and we look forward to your next visit.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Nerissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very welcoming. Friendly and pleasant
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Nerissa, Thank you for sharing your honest feedback regarding your recent stay at the SpringHill Suites Fort Lauderdale Airport & Cruise Port. Your compliments were a pleasure to read, and we were delighted to learn that our associates took excellent care of you. Thank you again, and we look forward to welcoming you back soon.Sincerely, Freddy Serna General Manager

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful handling a huge influx of people debarking cruise ships. They stored our luggage for us on arrival and were able to turn rooms over very quickly to allow us early check-in. The airport shuttle was timely, clean, and easy to use.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Jennifer, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are thrilled to read how our associates made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they truly appreciate the recognition. It was also a delight to learn our shuttle service was an added convenience for you. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Tanya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Tanya, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Jahleel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is literally near to the hotel from shopping centers to ports
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Jahleel, Thank you for your wonderful review. We are glad you enjoyed your time with us and that our location perfectly suited your needs. We are just a short drive from both the cruise port and the airport, and our guests are always pleased to find they can walk to restaurants and a nice shopping center. Thank you again for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to your next visit.Sincerely, Freddy Serna,General Manager

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Richard, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

vannet

가족 여행
The location was within proximity of everything I needed. Big rooms and very friendly staffs
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Vannet, Thank you for your wonderful review. We are glad you had a pleasant stay and that you loved our spacious accommodations and intuitive associates. It was also a pleasure reading our dynamic location perfectly suited to your needs. Thank you again for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to your next visit.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff and breakfast staff were extremely friendly and helpful. Something I rarely find in all my travels nowadays.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Jason, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We appreciate you for mentioning how our attentive front desk and breakfast associates made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they are truly grateful for the recognition. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna,General Manager

6/10 - 괜찮아요

Wijith

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Wijith, Thank you for your visit and for taking the time to give feedback. We apologize that you had some issues during your stay. Our goal is to provide each guest with a wonderful experience, so we regret that this was not your experience. We enjoyed serving you, and we hope you will return to our hotel in the future.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

michelle 님, MONTPELIER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk person Friday morning at 3:30 am heard my grandson looking for hot chocolate at coffee station and went and got 2 packets for my grandkids. Very good service
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Michelle, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and taking the time to post a review. We are delighted to hear about the exceptional service you and your grandchildren received from our front desk staff in the early hours of the morning. Your kind words are greatly appreciated and will be shared with our team. It was a pleasure hosting your visit, and we look forward to your return.Sincerely, Freddy Serna General Manager

10/10 - 훌륭해요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Catherine, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon.Sincerely, Freddy Serna General Manager

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Richard, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure accommodating you, and we hope you will make SpringHill Suites Fort Lauderdale Airport & Cruise Port your home away from home whenever your travels bring you to our area.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Lou 님, Colonial Heights

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Lou, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We appreciate you for mentioning how our intuitive associates made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they are grateful for the recognition. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna,General Manager

2/10 - 너무 별로예요

Thomas 님, Bainbridge Island

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Loudest hotel I have ever stayed in. The traffic noise is one thing but the internal noise kept me up all night. If you are going to stay here, bring ear plugs!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Thomas, We appreciate your feedback and apologize for any inconvenience caused by noise issues during your time with us. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take these concerns seriously and would like to let you know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. Thank you for your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Robyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big room.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Robyn, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port for your recent visit. We are thrilled that you had a great stay and enjoyed the spaciousness of your suite and all the extra amenities. It was our pleasure accommodating you, we look forward to your return.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Jessica

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was such a nice stay after our 10 day cruise. The property was very clean, the pool was great (a little loud being next to a busy road), and we got there at 11am, expecting to wait, but the front desk actually called us when a room was ready for us at 1:30pm, which was SO considerate! Although the room was nothing fancy, it was large, clean, and comfortable. The cherry on top was the airport shuttle. We had to take the first shuttle to the airport in the morning to catch our flight, and there wound up being more people than the shuttle could fit, so they called a second shuttle instead of just having us wait. Overall I was very happy with the Springhill Suites and they exceeded my expectations.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Jessica, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are pleased to know we exceeded your expectations and that our impeccable accommodations and thoughtful hospitality enhanced your stay. It was also a delight reading you loved our excellent amenities and shuttle service. Thank you again for your business, and we look forward to being of service the next time you are in Fort Lauderdale.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Leesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is great for a pre cruise stay in Fort Lauderdale. Not far from the airport, in an area with food and retail shopping just a short walk from the property. They offer free hot breakfast, coffee and tea all day and a complimentary shuttle to and from the airport. There is also a shuttle to the cruise port that costs $20 per person.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Leesa, Thank you for your glowing review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted you enjoyed the convenience of our location and the variety and freshness of both hot and cold selections on our complimentary breakfast buffet. We have the pleasure of hosting many pre-cruise travelers, and our associates will make your check-in/check-out experience as efficient as possible. It was also a pleasure learning our shuttle service was an added convenience for you. Thank you once more for sharing your experience, and we look forward to seeing you again the next time you set sail.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Graet
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Martin, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

maggie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location. Always love stay at springhill suites
답변 제공: General Manager 님, 2024년 3월 4일
Dear Maggie, Thank you for your excellent review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are thrilled to read your comments about our dynamic location. We are just a short drive from both the cruise port and the airport, and our guests are always pleased to find they can walk to restaurants and a nice shopping center. Thank you again for your loyalty to our hotel, and we look forward to welcoming you back for another exceptional experience.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no restaurant but there are a lot within easy walking distance. Nice pool area Goodhot breakfast selections The couch was not comfortable
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Ronald, Thank you for your wonderful review. We are glad to know you enjoyed our excellent amenities and that our complimentary breakfast buffet started your day on the right note. It was also a delight reading our location in proximity to a variety of restaurants perfectly suited your needs. Thank you again for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. We look forward to your next visit.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Tanya

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, they have shuttle service to and from Port Everglades and the airport. Staff was really nice and the breakfast was great. Plenty of dining options and shopping places in walking distance. The room was remodeled and clean except for the bathroom. The bathroom was out of place compared to the room itself. It wasn’t really clean. Kinda sketchy.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 2일
Dear Tanya, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad to know you had a pleasant stay and that our intuitive associates and shuttle service enhanced your visit. It was also a delight reading our dynamic location was an added convenience for you. Having said that, we are sorry for the cleanliness issues you encountered in your bathroom; we will share this with our housekeeping team to ensure we can be proactive going forward. Thank you again for your feedback, and we look forward to welcoming you back for the flawless experience you deserve.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional and friendly staff
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Pauline, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at SpringHill Suites Fort Lauderdale Airport & Cruise Port.Sincerely, Freddy Serna, General Manager

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quick check in easy shuttle to the hotel from airport.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Craig, Thank you for being our guest and for your gracious review. We are thrilled to know you had a great stay and that our seamless check-in service and impeccable accommodations enhanced your visit. It was also a delight reading your comments about the convenience that our shuttle service provides. Thank you again for your business, and we look forward to welcoming you back to SpringHill Suites Fort Lauderdale Airport & Cruise Port the next time you are in the area.Sincerely, Freddy Serna,General Manager

4/10 - 별로예요

Nora

별로예요: 직원 및 서비스
The staff assigned me to a room. When I got to the room there wasn't any TV. I went back to the front desk where I was assigned another room, however when I went in the second room, there wasn't any TV in that room. I then asked the maid who was cleaning a room if there was any available room that she just cleaned, she told me the room number. I then went back to the front desk again to tell her that there was no TV in the second room she assigned. I TOLD her the maid said that room 225 room was available and indeed had a TV in it. I got no apology. That made me really upset especially how I was up from 4am that morning
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Nora, Thank you for sharing your candid review. We sincerely regret your dissatisfaction with the lack of amenities in the assigned accommodations; we will share your comments appropriately. We are also sorry that our associates were not as responsive as they should have been in working to address your specific concerns. Your feedback will be reviewed with our team to make sure we are promptly and appropriately responding to every guest request. We certainly understand the frustration you must have felt and are very grateful for your patience. Thank you again for your business, and we hope to have the opportunity to provide you with the outstanding hospitality you deserve.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

PETER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shuttle to the airport Close proximity to port and airport
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Peter, Thank you for your wonderful review. We are glad you had a great stay and that our optimal location perfectly suited your needs. We are just a short drive from both the cruise port and the airport, and our guests are always pleased to find they can walk to restaurants and a nice shopping center. It was also a delight knowing you appreciated our shuttle service. Thank you again for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. We look forward to your next visit.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Dennis

좋아요: 편의 시설/서비스
Staff is very friendly @nd helpful.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Dennis, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are thrilled to know you enjoyed your time with us and that our intuitive associates made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they truly appreciate the recognition. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

INGRID 님, LEFROY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
great place to stay. will do again and again
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Ingrid, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port for your recent visit to our city. We are thrilled that you loved our hotel, and we will certainly share your compliments with our entire team. It was our pleasure hosting you, and we love knowing you will return soon; we look forward to it.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was close to the airport and cruise port. They were very helpful at check in and our room was clean and comfortable. The location was great with shopping and restaurants within walking distance. They held our luggage for us while we enjoyed the area before we could board our cruise ship.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Kristin, Thank you for your glowing review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are thrilled you loved our impeccable suites and our dynamic location. We have the pleasure of hosting many pre-cruise travelers, and our intuitive associates will make your check-in/check-out experience as efficient as possible. It was a delight accommodating you, and we look forward to welcoming you again the next time you set sail.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Carolyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Sincerely, Freddy Serna,General Manager

4/10 - 별로예요

Brian

가족 여행
Rude staff that takes for granted the endless supply of cruise guests who are willing to tolerate terrible service just to get on a boat. We weren’t , and were treated poorly. The manager was incorrigible if you’re going on a cruise, STAY ELSEWHERE There are much more polite options for the same price and conveince.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Brian, Thank you for sharing your candid review. Please accept our deepest apologies for the level of service you received from some of our associates; we understand your disappointment, and your feedback is being reviewed with the team to see what went wrong. We certainly understand the frustration you must have felt and are very grateful for your patience. Thank you again for your business, and we would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely, Freddy Serna,General Manager

10/10 - 훌륭해요

scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. After check out they let us hang by the pool for a few hours which the kids loved. Pool and hot tub are very nice.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Scott, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are thrilled to read you and your family had a great stay and that our intuitive associates made you feel welcome. It was also a delight learning our excellent amenities enhanced your visit. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Maurice

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Maurice, Thank you for the generous rating. We are glad to know you had a pleasant time with us; we believe our excellent accommodations and convenient location make us a great choice when visiting the area. It was our pleasure hosting you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we hope to welcome you again soon. Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Biat

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
pool was cold
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Biat, We appreciate you selecting us and being our guest. We are glad you rated your overall visit with us highly. We hope other than the concern with the pool your stay was truly enjoyable. Your feedback is valued, and we want you to have a perfect visit, so we hope you will allow SpringHill Suites Fort Lauderdale Airport & Cruise Port to host you again.Sincerely,Freddy Serna,General Manager

2/10 - 너무 별로예요

Belinda

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Belinda, Thank you for sharing your candid rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

PHILOMENA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Philomena, Thank you for the generous rating of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit.Sincerely,Freddy Serna,General Manager

8/10 - 좋아요

pierre

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room very clean but rest of aera not very clean toilets …. Breakfast very very good 5*
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Pierre, We appreciate you making SpringHill Suites Fort Lauderdale Airport & Cruise Port a part of your travel plans. Our accommodations are designed to relax and restore you, so we are pleased you liked your room. We are also pleased you liked the variety and freshness of both hot and cold selections on our buffet. That said, we are sorry for the cleanliness issue, and your comments will be relayed to our housekeeping associates to be more diligent moving forward. Thank you for your review, and we hope to serve you soon.Sincerely,Freddy SernaGeneral Manager

10/10 - 훌륭해요

Laureen 님, Leduc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to dining options
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Laureen, Thank you for your nice review about your stay with us. We appreciate your comments about our location just minutes away from all the variety of shopping and dining options. We are glad that you had a great time exploring the various restaurants and that you had a comfortable stay. We hope you are already planning another visit with SpringHill Suites Fort Lauderdale Airport & Cruise Port. Safe travels!Sincerely,Freddy SernaGeneral Manager

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. It was very clean. The hotel room was relatively quiet, considering the close proximity to the interstate and the airport.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Robert, Traveling can be difficult enough, so we at SpringHill Suites Fort Lauderdale Airport & Cruise Port strive to make it stress-free for all our guests. We are delighted to have provided you with a comfortable and quiet stay and that you were impressed with our immaculate accommodations. We hope to host you again whenever your upcoming trips bring you this way.Sincerely,Freddy SernaGeneral Manager

8/10 - 좋아요

Theresa Mignone

좋아요: 청결 상태, 직원 및 서비스
Great place to stay. Very beautiful lobby, great breakfast. Rooms are very nice though bathroom was older and showing wear
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Ms. Mignone, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to hear that you enjoyed the delicious breakfast offerings. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We look forward to welcoming you back the next time you are in the area.Sincerely, Freddy Serna, General Manager

10/10 - 훌륭해요

Nanette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien situé , personnel attentionné
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear Nanette, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know our devoted associates took great care of you, and we will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Freddy Serna General Manager

2/10 - 너무 별로예요

Huguette

가족 여행
They canceled our booking two hours before arriving to the room while we were on our flight
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Huguette, Thank you for your honest evaluation. We are sincerely sorry we were unable to accommodate you this time at our hotel. We appreciate you bringing your concern to our attention. We are grateful for your thoughts and patience. Thank you again for your time; you have our assurance that we will convey your comments appropriately.Sincerely,Freddy SernaGeneral Manager

10/10 - 훌륭해요

Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy beds, clean rooms, great breakfast, friendly staff
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Louise, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to hear that you enjoyed our spotless accommodations, courteous service, and delicious breakfast offerings. We look forward to welcoming you back for another outstanding visit.Sincerely, Freddy Serna, General Manager

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for cruisers.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Susan, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and sharing your feedback. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back for another outstanding visit.Sincerely, Freddy Serna,General Manager

8/10 - 좋아요

Malissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the stay was good. I enjoyed the breakfast, convenience of the airport shuttle and shopping.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Malissa, Thank you for taking the time to share your feedback regarding your recent stay at Malissa. We are delighted to hear that you enjoyed our delicious breakfast offerings and shuttle service. We look forward to welcoming you back in the future.Sincerely, Freddy Serna, General Manager