3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

윈터셋 A 노스 비치 빌리지 리조트 호텔 여행 후기

2.5 out of 5
윈터셋 A 노스 비치 빌리지 리조트 호텔
2801 Terramar Street, Fort Lauderdale, FL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 862개 이용 후기 중 209개" "
평점 8 - 좋아요. 862개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 862개 이용 후기 중 174개" "
평점 4 - 별로예요. 862개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 862개 이용 후기 중 64개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

SEON WOO 님, 콜롬비아

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔위치, 편의시설은 우수하나 청결함이 다소 떨어짐.
-전체적으로는 좋았으나, 화장실에 있는 샤워실 바닥이 너무 더러워서 실내화를 신고 샤워했어야 함. (개미도 많음) -또한, 객실 내 조명이 하나 밖에 없어서 아기랑 투숙하기에는 다소 부적합함. -그래도 해변가와 근접하고 전체적인 시설(수영장, 침대 등)은 좋아서 추천할만함

6/10 - 괜찮아요

MARTHA E

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was awesome! There are 9 total properties you have access to when you stay here, all with their own pools and/or hot tubs (all different water temps too). Be sure to check them all out!
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Anna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice representative but took a long time even though I gave a heads up. The rooms were dirty and very low quality.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Wendy

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Carlos Manuel

단체 여행
Muy buena atención
2024년 1월에 1박 숙박함

8/10 - 좋아요

Alfredo

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Michaela

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The floor of the room was dirty. The room did not look like the pictures, no mirror. The mattress was at an angle so you rolled into the other person all night which did not make for a good nights sleep. Staff was great, got new towels each night and they helped answer any questions about the location. Outdoor areas were great. Lots of plants and really enjoyed the hot tub. Great location close to beach and coffee/ dinner spots. Constant smokers made the pool area less enjoyable.
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Dustin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, parking on site is scarce. We had to drive around the building a couple times to find anything that would work. We checked in and the staff was the highlight of the night. They were welcoming and nice. We entered our room were greeted by a scurrying roach. we then went to the bathroom to wash up and found the toilet was wobbling (it wasn’t properly affixed to the floor). exhausted from our day, and only needing a place to grab a few hours of sleep, we hopped into bed.. and the bottom sheet didn’t fit the mattress mattress was actually not covered at the foot of the bed. The finishes in the room are subpar and cheaply done. There is no outlet to charge phones near the bed. Overall, I can’t say I’d recommend.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient area. Walk to everything. Friendly convince staff. Quiet neighborhood.
2023년 11월에 5박 숙박함

6/10 - 괜찮아요

Fernando

I was giving a room with connecting door, and requested to changed it. However the 2nd room has a broken missing glass piece in bathroom window and is completely unsafe and without any privacy in shower. Is not what i expected, and was debating on extending one more night since i checked in after 12 midnight to my booking.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Very run down with lots of deferred maintenance. Moved rooms 3 times. Had another reservation for next week but cancelled due to condition of property. Front desk was accommodating but the property is just in really run down condition.
2023년 10월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 11월 2일
Thank you for your review Scott, we are working on maintenance of our hotel and unfortunately it does take time, so we encourage you to stay again in the future to see all of the improvements.

10/10 - 훌륭해요

Martina

2023년 10월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 11월 2일
Thank you for staying with us Martina, we are happy to hear that you had an enjoyable stay.

10/10 - 훌륭해요

Martina

2023년 10월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 11월 2일
Thank you for staying with us Martina and we hope to see you again.

4/10 - 별로예요

Sergio

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
ok
2023년 9월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 9월 11일
Thank you for your review Sergio, we are sorry to hear that your stay was less than perfect. We also encourage details as a tool to improve the guest experience.

2/10 - 너무 별로예요

Justin

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 9월 2일
Thank you taking the time to complete a review Justin, we also encourage details so we can work on improving the guest experience.

6/10 - 괜찮아요

Joseph

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First, the door to the room had a 3/4 inch wide open gap at the top and bottom where the heat and humidity and ants came through. 30 years of caulk and grime in the bathroom. Beds were uncomfortable and one even had a huge low spot in it that was uncomfortable. Office was locked up Like Fort Knox. Definitely not worth what they charged and if I wouldn’t have lost money I would have canceled and went to another hotel. Location to beach was nice though. Pools were old but clean.
답변 제공: Winterset Hotel 님, 2023년 9월 2일
Thank you for sharing your experience with us Joseph we always encourage details of guests stay so we can work on areas of improvement. We are currently working on a plan for revitalizing the hotel and encourage you to come back and see all of the changes.

10/10 - 훌륭해요

MICHAEL

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it! We had the suite. It was really big spacious, very clean.
2023년 7월에 2박 숙박함
답변 제공: Francisco 님, 2023년 7월 6일
Always a pleasure. We're glad you liked it!

10/10 - 훌륭해요

MICHAEL

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this place it was very clean. We had three rooms in total. We are a big family and it was perfect. We felt like we had to place to ourselves.
2023년 7월에 3박 숙박함
답변 제공: Francisco 님, 2023년 7월 6일
Always a pleasure! We're glad you liked it!

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 6월에 2박 숙박함
답변 제공: Francisco 님, 2023년 7월 6일
Always a pleasure! We're glad you liked it!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boa localização
Hotel simples mas bem localizado, a uns 400m da praia. Estacionamento fácil na rua, em frente ao hotel. Zona tranquila.
2023년 6월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 6월 24일
Thank you for staying with us and we hope to see you again.

4/10 - 별로예요

Ashley

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 6월 24일
Thank you for your review Ashley, we do encourage details so we can improve on the guest experience.

4/10 - 별로예요

Liliana

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Internet did not work and had roaches floor was extremely dirty 😞
2023년 6월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 6월 24일
We are sorry to hear that your stay did not exceed your expectations and have passed your comments to management.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Localização boa.
Hotel bem localizado, a uns 500m do mar. Zona excelente e tranquila. O quarto (térreo) está precisando de manutenção. Muitas baratinhas junto ao microondas e máquina de café, o que é extremamente desagradável!
2023년 6월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 6월 24일
Thank you for your review and we have passed your comments to management so we can make the necessary improvements.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Winterset Hotel 님, 2023년 6월 7일
Thank you for your review Amanda, we hope to see you again.

10/10 - 훌륭해요

Adriene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great value, perfect location!
Service was great, Suite was great size and very clean. Only issue we had was the refrigerator did not work so the Items we had inside spoiled. Front desk came viewed issue said we had too many items which is why it’s not cooling and we should give it 24 hrs. Their solution was to provide ice and they would open ticket with engineering. We stayed 2 nights and no one came back for resolution. We would stay there again just not bring food that requires refrigeration. Unfortunately we had a toddler so needed a lot of things refrigerated this trip
2023년 5월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 6월 7일
Thank you for your review Adrienne, we sincerely apologize that the issue with your refrigerator was not resolved prior to check out. We appreciate your feedback and hope to see you again.

2/10 - 너무 별로예요

Alexis

2023년 5월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 6월 7일
Thank you for your review Alexis, we encourage details so we may improve on the guest expereince.

6/10 - 괜찮아요

Greg

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fair at best
Hotel is very dated. Neither pool or hot tub were clean.
2023년 4월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 5월 3일
We are sorry to hear that your stay did not meet your expectations and will use your feedback to improve on the guest experience.

2/10 - 너무 별로예요

Patrosinio

별로예요: 청결 상태, 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 5월 27일
We are sorry to see that your stay did not meet your expectations. Please include details so we can improve on the guest experience.

4/10 - 별로예요

Kervin

가족 여행
별로예요: 청결 상태
The place is outdated and not clean
2023년 4월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 5월 1일
Thank you for your review Kervin and we are sincerely apologetic that you did not have a wonderful stay.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and friendly staff
The staff was very friendly and helpful. The location was within walking distance of the beach and the concert that we booked it for.
2023년 4월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 5월 1일
Thank you for staying with us Courtney, we are happy to hear that you enjoyed your time with us. Hope to see you again.

2/10 - 너무 별로예요

melissa

2023년 4월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 5월 1일
Thank you for taking the time to complete a review about you recent stay. We encourage more details about your stay so we can improve. Thank You

4/10 - 별로예요

Thomas

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ended up with many bug bites, expect from bed bugs- not talking about misquitoes
2023년 3월에 4박 숙박함
답변 제공: Winterset Hotel 님, 2023년 4월 14일
We are sorry to hear about this Thomas, we never assume what could be the cause however we will have the room investigated so we can determine the next steps to take. We hope that the staff was made aware prior to departure.

10/10 - 훌륭해요

Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Linda , ordenada , cerca de la playa y restaurante .
2023년 3월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 4월 14일
Thank you for staying with us Cristina, we are happy to hear that you enjoyed your stay and hope to see you again.

2/10 - 너무 별로예요

Daniel

2023년 3월에 4박 숙박함
답변 제공: Winterset Hotel 님, 2023년 4월 14일
We are sorry to hear that you did not enjoy your stay, we would like to know more details as to what made your stay less than satisfactory.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay!
Nice, friendly staff in a basic, clean hotel.
2023년 3월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
Thank you for you kinds words Timothy, we hope to see you again.

4/10 - 별로예요

Karen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy, A/ C noisy, fan didn't work, other people fighting and noisy dog, with a police visit. Expedia picture shows a pleasant quiet small place. It was untidy and very misrepresented by the photos.
2023년 3월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
We are so sorry to hear that your stay was not an enjoyable one Karen. We will be sure to pass on your comments to the appropriate manager.

2/10 - 너무 별로예요

Joseph

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Old rooms Broken Furniture Bathroom window taped
2023년 3월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
Thank you for your review Joseph, we hope that you reached out to staff to make them aware of your dissatisfaction so we could correct the situation.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
it was a surprise for me that i need to pay for parking by the hotel.
2023년 3월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
Thank you for staying with us, street parking is always a complimentary option if you did not wish to pay the parking fee, which would grant you a spot anywhere in the Village

2/10 - 너무 별로예요

Thomas

2023년 3월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 27일
Thank you for taking the time to review your recent stay Thomas, however we ask that if you do not have a good stay that details are provided so we can address any issues.

10/10 - 훌륭해요

Bartek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place
2023년 3월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
Thank you for your review Bartek, we look forward to hosting you again.

8/10 - 좋아요

John

좋아요: 직원 및 서비스
Great place if you want cheap and close to beach!
This is the 4th Beach Village collection hotel I’ve stayed. Service was the friendliest but disappointed in room. Lots of gaps in doors so noise from adjoining rooms could be heard. Bed was comfortable and Bathroom met needs. Basically room is from a 50’s converted condo. Slapped white paint on the walls. Same tiled floor and bath fixtures. Meh!
2023년 2월에 4박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
Thank you for your honest review John. We are glad that service was exceptional and we are currently working on updating the rooms. We look forward to seeing you again to watch the changes.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 27일
Thank you for staying with us Kenneth and we are happy to hear that you enjoyed your stay.

8/10 - 좋아요

Kristin

2023년 2월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 20일
Thank you for your review Kristin

8/10 - 좋아요

James

좋아요: 객실의 편안함
Nice location
Great location for access to the beach. The room was comfortable, although the bed was soft for my taste. Our upstairs neighbors stomped around until late and made it difficult to sleep. Otherwise we had a pleasant stay.
2023년 2월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 2일
Thank you for your review of your stay James, we hope that you will stay with us again.

6/10 - 괜찮아요

Nicole

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Overall a nice stay.
It wasn’t the worst, but could’ve definitely been better. The room was super cute and practical, definitely good for a quick trip if you’re okay with having no kitchen. Fridge opened into the wall? made it so hard to get into, but not the end of the world. I felt the room was moist, which had the beds feeling damp which was uncomfortable at times. The staff was extremely friendly, and check-in was simple and the girl was informative and helpful. The bathroom wasn’t cleaned too well, but I feel like if these few issues were changed it would be an even better place to stay, a few minor inconveniences which were fixable, but overall a cute room with a beautiful outside area . Guests were friendly as well and there were a bunch pools and chairs to sit on. Walking distance to most places which is a plus. You get what you pay for. For the most part it was quiet, and check out was also simple. For the most part I enjoyed my stay despite the few inconveniences. would definitely stay here again but choose a different, bigger room. If you don’t prefer smaller spaces I wouldn’t stay in this room.
2023년 2월에 4박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 2일
Thank you Nicole for your feedback, we appreciate the constructive criticism and will use this to improve on the rooms and guest experience. We hope to see you again.

2/10 - 너무 별로예요

James

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 2일
We are sorry to see that you died not enjoy your stay with us and we hope to have more details so we can address your concerns.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fort Lauderdale’s hidden gem.
It is always a fun place to stay, staff are wonderful especially Francisco, he goes out of his way to make our visit enjoyable.
2023년 2월에 2박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 2일
Thank you so much for staying with us Edward and we will be sure to pass on your kind words to Francisco. Hope to see you again.

4/10 - 별로예요

nate

별로예요: 숙박 시설 상태 및 시설
Room was smelly and the shower was unfinished. The light in the shower was rusty. The screens in the room.didnt fit. Resort fee a joke for what they provided . In room safe was on the floor and needed a credit card to operate.
2023년 2월에 4박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 2일
Thank you for your honest review Nate, we will pass on your comments to the appropriate manager so they can be addressed.

10/10 - 훌륭해요

ASM Saiful

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
By the beach, has a jacuzzi, green, helpful staff!
2023년 2월에 3박 숙박함
답변 제공: Winterset Hotel 님, 2023년 3월 2일
Thank you for staying with us and for the kind words. We look forward to seeing you again.