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Reviews of Courtyard by Marriott Paramus

3 out of 5
Courtyard by Marriott Paramus
320 Route 17 North, Paramus, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, excellent bed both mattress and sheets.
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michil

Stayed 2 nights in Mar 2024

10/10 Excellent

oriole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtyard Paramus Team on Mar 17, 2024
Dear Oriole,Thank you for taking the time to review your recent stay with us. We are glad to know that your expectations were met. Hope you choose to stay with us again.Sincerely,

10/10 Excellent

Hannibal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff went above and beyond.
Stayed 3 nights in Jan 2024
Response from courtyard Paramus Team. on Mar 17, 2024
Dear Hannibal,We appreciate the time you took to leave us a review and compliments. We are pleased to know that our staff went an extra mile for your comfort.Thank you for staying with us, we look forward to hosting you again.Sincerely,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally friendly and very helpful. We definitely stay there again.
Stayed 1 night in Feb 2024
Response from Courtyard Paramus Team on Mar 17, 2024
Dear Linda,We appreciate the time you took to leave us a review from your recent stay with us. Your compliments will be shared with the staff and we are happy to know that your expectations were met.Hope to see you again soonSincerely

10/10 Excellent

Victor, boston

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Feb 2024
Response from Courtyard Paramus Team on Mar 17, 2024
Dear Victor,We appreciate the time you took to leave us a review. We are happy to know that you had a wonderful stay. Thank you for choosing to stay with us!We hope to see you again soon when your travels bring you to the area.Sincerely,

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice rooms
Stayed 1 night in Feb 2024
Response from Courtyard Paramus Team on Mar 17, 2024
Dear Pablo,Thank you for taking the time to share your feedback with us. We are happy to know that your expectations were met. We appreciate you choosing to stay with us and hope to see you again soon.Best wishes

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street to enter and exit the property is in deteriorated condition.
Stayed 1 night in Feb 2024
Response from Courtyard Paramus Team on Mar 17, 2024
Dear Rafael,Thank you for taking the time to review your recent stay with us. Your feedback will be shared appropriately. Hoping to see you again when your travels bring you back to the area.Sincerely

8/10 Good

JhaNette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice accommodations
Stayed 1 night in Feb 2024
Response from Courtyard Paramus Team on Mar 17, 2024
Dear JhaNette,We appreciate the feedback and compliments you have taken time to leave us from your recent stay. Thank you for choosing to stay with us. Hope to see you back soon.Sincerely

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Dated
Stayed 1 night in Jan 2024

10/10 Excellent

Januarie Q

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional.
Stayed 1 night in Feb 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay. There was something about the feel of the room. Yes it was pretty and comfortable and clean, but it had a great flow. It didn't feel like a small box. We stayed at the Ramada Inn the week before, and it was fine however this was much better. This will definitely be our hotel of choice when we are in the New Jersey area. Also enjoyed the Starbucks cafe for breakfast. Thanks!
Stayed 1 night in Jan 2024

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only one night I was very pleased with clean room.
Stayed 1 night in Jan 2024

10/10 Excellent

Toni

Stayed 1 night in Jan 2024

8/10 Good

Monika

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s an older hotel but fairly well kept. The staff is very polite and the place is quiet. The surrounding area is well lit although there is not much in terms of a good view outside of the hotel. However, the ease of access makes up for it. Overall a solid 4 stars (individually, five stars for the quiet environment and staff). Would stay here again and recommend for budget friendly, mid-grade place.
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

GUSTAVO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Zawer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Anthony

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Wasnt happy with the arrangements. Cause it Wasnt the room i asked for.
Stayed 1 night in Dec 2023
Response from Courtyard Paramus Team on Dec 31, 2023
Dear Anthony,Thank you for taking the time to leave us feedback from your recent stay.Our goal is to make sure everyone leaves the hotel with a memorable experience. We are sorry to know that this was not in your case.A look at your reservation indicates that you booked a Room, 1 King Bed with Sofa bed, Non-Smoking (Hearing Accessible) this is exactly what reflects in the system as the room you were assigned and stayed in on your trip. Kindly refer to your confirmation email on the room type description. If this is different from what you were provided, please feel free to share that with us or with the booking agent for clarification.Thank you for choosing to stay with us.We look forward to hosting you again.Sincerely,Courtyard Paramus Team

10/10 Excellent

Erkan

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Erkan

Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Oct 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Neeti

Stayed 1 night in Dec 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot - the only negative is the maze, getting in and out.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Paramus! Wish coffee was included in the morning. But overall .. it was good.
Stayed 2 nights in Dec 2023

8/10 Good

marianne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious and clean, and the gym is nice. Parking is convenient although getting in and out of the property can be a bit of a hassle sometimes due to the traffic that builds up at the intersection of the GS Parkway and Rt. 17.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always look forward to my stay with the Paramus crew. Always get me in my room early. That is the most important part for me. Thank you so much.
Stayed 1 night in Nov 2023

4/10 Poor

DOROTHY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent. The staff was excellent. This specific Courtyard does NOT include a free breakfast--very disappointing!!! The bistro sells a few breakfast items at ridiculously high prices. We will not book a reservation here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Leslie

Stayed 1 night in Nov 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

christine

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel in northern NJ
This Marriott is our place to stay when visiting our NJ friends. We love getting the suite for extra room and comfort. The check-in process is always smooth and the people are friendly and courteous. The room was clean and comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Ricardo

Stayed 1 night in Oct 2023

8/10 Good

Altreca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are customer service friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Stayed 4 nights in Oct 2023

10/10 Excellent

Leslie

Liked: Property conditions & facilities
Property was a good fit for a safe, clean accommodations. Budget friendly.
Stayed 2 nights in Oct 2023
Response from Courtyard Marriott Paramus on Nov 7, 2023
Dear Leslie,Thank you for taking the time to leave us a review. We appreciate your complements.Hope you choose to stay with us again.SincerelyCourtyard Paramus Team

10/10 Excellent

Sudhir, Great Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good place to stay
Stayed 1 night in Oct 2023
Response from Courtyard Paramus Team on Oct 17, 2023
Dear Sudhir,Thank you for taking the time to leave us a review of your recent stay with us. We appreciate you choosing to stay with us and are please to know that your expectations were met.We hope to see you again soon.Sincerely,Courtyard Paramus Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!! the friendliest staff. SUPER clean & comfortable room. definitely will be back!
Stayed 2 nights in Oct 2023
Response from Courtyard Paramus Team on Oct 16, 2023
Dear Anonymous,Thank you for taking the time to share your feedback from your recent stay with us. We appreciate you choosing to stay with us and are glad your expectations were met.Thank you again for the compliments, we hope to see you again soon.Sincerely,Courtyard Paramus Team

4/10 Poor

Greg

Very Easy to drive past the exit from route 17 North (The only Entrance). I would estimate that the majority of guests miss the entrance…and the “correction” is a Long Journey!! Lacking Water Pressure in Shower (always a drag). Returned to hotel late in the evening and found the glass doors entering the lobby locked. I saw a staff member behind the desk and I proceeded to tap the glass. Received a stern instruction on how to enter “next time” While walking through the lobby during the “free breakfast” asked for a coffee. As staff member began to ring it up, I asked if there is a charge…”There is Free Coffee in Your ROOM” Good to Know. Lastly; 2 Nights on Route 17 in Paramus N.J….Outrageously Priced. No Pool…but the bed DID have 6 pillows…So, There’s That.
Stayed 2 nights in Oct 2023
Response from Courtyard Marriott Team on Oct 16, 2023
Dear Greg,Thank you for taking the time to share your experience with us. Our hope is that everyone leaves the hotel with a memorable stay, and we are sorry to know that this was not in your case. Your feedback has been shared appropriately with the senior leadership to ensure necessary guidelines are in place and followed.Thank you for choosing to stay with us.Best wishesCourtyard Paramus Team.

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria did a great job.
Stayed 1 night in Oct 2023
Response from Courtyard Paramus Team on Oct 16, 2023
Dear Earl,Thank you for taking the time to review your recent stay with us. We are glad to know that your expectations were met and appreciate your compliments to Victoria. We will pass on the feedback to her for acknowledgement.It was a pleasure having you stay with us. Hope to see you again soon.Sincerely,Courtyard Marriott Paramus Team

10/10 Excellent

Tamara, Mount Vernon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean affordable up to date facilities friendly knowledgeable staff
Stayed 1 night in Sep 2023
Response from Courtyard Paramus Team on Oct 15, 2023
Dear Tamara,Thank you for taking the time to share your feedback with us. We appreciate you choosing to stay with us. Hope to see you again soon.SincerelyCourtyard Paramus Team