야외 수영장

코트야드 바이 메리어트 포트 마이어스 케이프 코랄 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 780개 이용 후기 중 356개" "
평점 8 - 좋아요. 780개 이용 후기 중 239개" "
평점 6 - 괜찮아요. 780개 이용 후기 중 95개" "
평점 4 - 별로예요. 780개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 780개 이용 후기 중 41개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very nice facility
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Jerry, it's wonderful to hear you enjoyed your stay at Courtyard Fort Myers Cape Coral. We're glad to know that our facilities met your expectations. We value your kind remarks and hope these positive experiences will entice you to stay with us again in the future.

6/10 - 괜찮아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth the premium dollars to rent a room. Not even coffee is given as a courtesy like other hotels do.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Anthony, we're sorry to learn that you didn't find value for money during your stay. It's unfortunate to read about your surprise about certain aspects like unprovided complimentary coffee. To enhance the guest experience, we'll certainly be taking your thoughts into consideration. We do hope to have another chance to provide you with a more satisfying experience.

2/10 - 너무 별로예요

SmallCap

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a large room that sleeps 6. Room was not available when I got there and instead was assigned a studio king. Not accommodating whatsoever and given an "either that's what you take or that's what you take" attitude. Wouldn't recommend this location unless you are traveling alone and don't care where you sleep or just need to crash there for the night. Don't expect much.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
SmallCap, we regret to hear that your expectations weren't met during your stay. We always aim to provide the best accommodation for our guests based on availability, and it's disheartening to hear about your dissatisfaction with the room and perceived attitude. We assure you that providing an understanding and warming service is at the core of our values. We hope for the opportunity to make amends in the future.

10/10 - 훌륭해요

Sandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Sandra, it's wonderful to hear about your experience at Courtyard Fort Myers Cape Coral. We pride ourselves on delivering top-notch service and are thrilled that you recognized our efforts. We can't wait to welcome you back for another memorable visit.

8/10 - 좋아요

Rick

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Rick, thank you for your rating for Courtyard Fort Myers Cape Coral. We appreciate your time and hope to welcome you again soon for an even better experience. Safe travels!

10/10 - 훌륭해요

Lois

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Lois, it's wonderful to hear that you had a great experience at Courtyard Fort Myers Cape Coral. Your high rating speaks volumes and we're thrilled you chose us for your stay. Our team appreciates your feedback! We look forward to welcoming you back on your next visit to the area.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Thanks for the outstanding rating, Theresa!We're delighted your time at Courtyard Fort Myers Cape Coral was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 - 좋아요

Manny

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the 4-star rating, Manny!It's great your time at Courtyard Fort Myers Cape Coral was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Pedro, it's great to hear such a positive rating for Courtyard Fort Myers Cape Coral. We would love to hear more about your stay next time and we sincerely appreciate your feedback. We look forward to hosting you again soon.

2/10 - 너무 별로예요

David

별로예요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
David, our team takes guests' satisfaction very seriously and we always strive to provide excellent accommodations and welcoming service. We would appreciate another opportunity to achieve this goal with you and make your next stay memorable.

10/10 - 훌륭해요

Lubelia

2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
Thanks for the perfect rating, Lubelia!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Fort Myers Cape Coral.Have a wonderful day!

4/10 - 별로예요

Fred 님, fort lauderdale

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Fred, we regret to learn that your recent stay didn't meet your expectations. In the absence of specific details, we're unable to address your concerns directly, but we continually strive to provide our guests with excellent experiences. If you would like to share more about your stay, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to improve your impression in the future.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Thank you for taking the time to leave this wonderful rating, Tina! We hope to see you again soon at Courtyard Fort Myers Cape Coral so we can share yet another amazing experience!

2/10 - 너무 별로예요

melvin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ROACHES..
Dirtiest hotel I’ve ever stayed, baby roaches in the room and the bathroom. Carpets are dirty and the couch in the room needs to be burned, it is also filthy, you wouldn’t know this by standing in lobby, lobby was clean
2023년 12월에 3박 숙박함
답변 제공: mm 님, 2023년 12월 24일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Ariel

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 22일
Ariel, we're thrilled to see you had such a fantastic experience at Courtyard Fort Myers Cape Coral. Thank you for your high rating. We're looking forward to welcoming you back in the future. Safe travels!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Thanks for the amazing rating!We're thrilled you enjoyed your time at Courtyard Fort Myers Cape Coral so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

6/10 - 괜찮아요

Theodosios

연인과의 여행
좋아요: 직원 및 서비스
Good
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 15일
Theodosios, thanks for taking the time to share your remarks. Your feedback is greatly appreciated, and we're glad you found our hotel to be good. We continuously strive to ensure that all of our guests have memorable experiences and we'd be pleased to welcome you back in the future to give you an even better stay.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very happy with the hotel. I would stay there again.
2023년 12월에 8박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Emily, it's delightful to know you had a wonderful stay at Courtyard Fort Myers Cape Coral. We eagerly anticipate your return, and we're pleased our hotel has become a hotel of choice for you. Safe travels until then!

6/10 - 괜찮아요

david

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Difficult to find at night. Limited coffee available at Bistro at night and am, plus no cash. Exit door under construction. Pool closed. Pool view very nice
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 10일
David, it seems like there were a few elements of your experience that were not as seamless as they could have been. For instance, our bistro offerings and the temporary construction that might have impacted your stay. We strive to ensure all areas of our establishment are available, including the pool. The nighttime view it offers is indeed picturesque, and we're glad you appreciated it. We appreciate your feedback as it helps us improve and we hope to better serve you in the future.

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable bed! Would definately stay again.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 1일
Laura, it's fantastic to know you found the bed at Courtyard Fort Myers Cape Coral to be quite cozy! We're pleased to hear that your stay was enjoyable and we eagerly await your next visit. Safe travels until then.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel staff was very friendly
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 25일
Scott, our Courtyard Fort Myers Cape Coral team members are always delighted to hear that their hospitality left a favorable impression. We appreciate your acknowledgment of their efforts. We hope to serve you again soon.

10/10 - 훌륭해요

Roberto 님, Fort Myers

2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 8일
Roberto, we're delighted you had a 5-star experience at Courtyard Fort Myers Cape Coral! Your satisfaction is the top priority for us and we hope to welcome you back soon on your next visit to Cape Coral. Safe travels!

10/10 - 훌륭해요

Robin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 17일
Robin, we're thrilled that Courtyard Fort Myers Cape Coral contributed to your satisfactory stay. Your top rating means a lot to us, and we're eager to offer more memorable experiences should you choose our hotel for your future travels.

10/10 - 훌륭해요

Donna

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
Donna, thank you for your terrific rating of Courtyard Fort Myers Cape Coral! We're delighted to know your experience with us was a pleasant one. We aim to make every guest's stay special and hope we were successful in your case. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very satisfied with my stay.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Thanks, Mark! It's outstanding your time at Courtyard Fort Myers Cape Coral was fantastic. We can't wait until your next visit!

8/10 - 좋아요

Fabien

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
RAS donc plutôt bien :-)
Hotel pratique et propre. A 10/15mn de route de Fort Myers.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 12일
Fabien, c'est formidable de savoir que vous avez trouvé le Courtyard Fort Myers Cape Coral à la fois pratique et propre. Vos commentaires concernant l'emplacement et sa proximité avec Fort Myers sont appréciés. Nous espérons vous revoir bientôt.

10/10 - 훌륭해요

Rodrigo

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 2일
Rodrigo, it's wonderful to hear you had a top-rate experience at Courtyard Fort Myers Cape Coral. We truly appreciate your feedback and can't wait to welcome you back in the future.

6/10 - 괜찮아요

Michel

좋아요: 직원 및 서비스
Very ordinary. Not 4 stars.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 11일
Thank you for sharing your feedback, Michel.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No issues. Everything as expected.
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 7일
Thank you for the 4/5 rating, Carolyn!We are excited to see that you had an enjoyable experience at Courtyard Fort Myers Cape Coral. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

6/10 - 괜찮아요

Coleen

Dated property on very noisy strip. Whenever I book through a third party, seems I get bottom of the barrel room.
답변 제공: Customer Service 님, 2023년 11월 8일
Coleen, it's disappointing to learn that your recent stay didn't live up to expectations. While our location is indeed vibrant, we understand that it may not suit everybody's preference. Please know we strive to ensure fair assignments regardless of booking method. On future visits, don't hesitate to reach out to our colleagues for room preferences during your stay which can help in enhancing your experience.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in person was nice. Room was as described.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 3일
Michael, we're delighted to hear that you found our check-in process pleasant and that your room at Courtyard Fort Myers Cape Coral was exactly as expected. Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 4일
Thanks for the perfect rating, Stephen!We're pleased to hear that you have fully enjoyed your stay at Courtyard Fort Myers Cape Coral, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 - 괜찮아요

TG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 31일
We appreciate you leaving your feedback with us.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. Please let us know on any areas we can improve. We look forward to sharing a more enjoyable experience with you soon.

10/10 - 훌륭해요

Jarrod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Jarrod, it's wonderful to read your high rating for Courtyard Fort Myers Cape Coral. It appears our commitment to delivering an exceptional stay resonated with you. We sincerely appreciate your recommendation and we're excited to serve you again in the future.

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an amazing hotel. The staff made the experience the best Possible. I highly recommend.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 28일
Jonathan, thank you for your endorsement of Courtyard Fort Myers Cape Coral. We're thrilled that you had an exceptional experience, and are grateful for your commendations about our team members. We are truly looking forward to welcoming you back for another fantastic stay.

8/10 - 좋아요

Rosemaryie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 29일
Thank you for this lovely rating, Rosemaryie!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Courtyard Fort Myers Cape Coral. We'd like to share an even better experience with you soon.

8/10 - 좋아요

monica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms on highway side has a lot of traffic noise. Comfortable room and staff are very helpful.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 25일
Monica, your feedback is valuable. We appreciate you pointing out the noise from the highway-side rooms. Courtyard Fort Myers Cape Coral always strives to ensure a peaceful stay for all guests. It's encouraging to hear that you found the room comfortable and our team members helpful. We hope to welcome you back soon.

6/10 - 괜찮아요

Joe

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Had to be moved as the toilet and phone did not work! A/C unit housing fell off in the middle of the night! No housekeeping for our entire stay!
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 23일
Joe, it's disappointing to hear about the inconveniences you encountered during your stay. Problems with the in-room facilities and lack of housekeeping services aren't typical and your feedback is essential in helping us improve. Rest assured, it's our goal to ensure every guest has a comfortable and pleasant stay. Thank you for choosing us, and we hope for an opportunity to provide a better experience on your next visit.

8/10 - 좋아요

Sandra

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good nights rest
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 18일
Sandra, it's great to hear you had a restful experience at Courtyard Fort Myers Cape Coral. We strive to provide a conducive environment for our guests to get a good night's sleep. Your satisfaction is our biggest reward. We hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent attention at the reception, if you want in Spanish, Mrs. Margarita had the best attention
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 16일
We're thrilled to hear about your positive experience at the Courtyard Fort Myers Cape Coral. The remarkable commitment of our team members like Mrs. Margarita is what truly sets us apart. We strive to offer exceptional service, regardless of language barriers. We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Jesus

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 14일
Jesus, thank you for your stellar rating of Courtyard Fort Myers Cape Coral. We are delighted you had a fantastic experience and we hope to welcome you back soon for another memorable stay.

8/10 - 좋아요

Danielle

가족 여행
좋아요: 청결 상태
Pool was nice. Property seemed like it could be cleaner, trash around bushes and around pool area. Online said sofa bed but was a chair so keep that in mind!
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 13일
Danielle, it's delightful to learn that you enjoyed our pool at Courtyard Fort Myers Cape Coral. Meanwhile, we regret that some exterior areas on the property didn't meet your cleanliness expectations. Additionally, we're sorry if there was any confusion regarding our room descriptions, and we assure you we're dedicated to maintaining accurate online information. Your feedback is greatly appreciated and will be used to improve our guest experience moving forward. We hope you'll return in the future so we can provide an altogether more pleasing stay.

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the rooms were a little small but it was extremely clean and the staff was friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 12일
Donna, we appreciate your feedback about your stay at Courtyard Fort Myers Cape Coral. We're pleased to note that you had a positive experience regarding the cleanliness of our rooms and found our team members to be friendly and helpful. Your words serve as encouragement for us to continue providing exceptional service. Although the room size might not have been to your exact preference, we trust the cleanliness and service made your stay enjoyable. We look forward to welcoming you back!

8/10 - 좋아요

gerald

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 11일
Gerald, thanks for your rating! It's wonderful to see that you had a good stay at Courtyard Fort Myers Cape Coral. We sincerely hope to welcome you back soon for an even better experience.

8/10 - 좋아요

Aaron

가족 여행
좋아요: 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
We appreciate you sharing this positive rating, Aaron!The comfort of our guests is important to us so we can't wait to see you back again at Courtyard Fort Myers Cape Coral. We want to share an even more enjoyable experience with you next time.

8/10 - 좋아요

Christopher M

2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 8일
Thank you for taking the time to share your review with us, Christopher!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Courtyard Fort Myers Cape Coral. Thank you and have a wonderful day!

10/10 - 훌륭해요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great trip and the front desk clerk was great!! Excellent service!
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 5일
Deborah, it's wonderful to hear about your positive experience at Courtyard Fort Myers Cape Coral! We're thrilled that our front desk colleague was able to make your stay even more enjoyable and your mention of the excellent service is much appreciated. We'd love to welcome you back on your next trip.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 9월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 10월 5일
Michael, the Courtyard Fort Myers Cape Coral team acknowledges your neutral rating. Any feedback could be helpful to us and we would appreciate it if you could share some details about your stay. We're dedicated to improving our services and providing you with an enhanced experience in the future.

10/10 - 훌륭해요

Shayra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 10월 1일
Shayra, we're thrilled to know you had a 5-star experience at Courtyard Fort Myers Cape Coral. Your excellent rating speaks volumes, and we can't wait to welcome you back for another stellar stay.

10/10 - 훌륭해요

Grace

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 2일
Grace, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Courtyard Fort Myers Cape Coral!