룸, 침실 2개 | 객실에서 보이는 전망
예약 가능 여부 확인

서프사이드 비치 리조트 바이 카운츠 - 오크스 리조트 프로퍼티 여행 후기

3.5 out of 5
서프사이드 비치 리조트 바이 카운츠 - 오크스 리조트 프로퍼티
1096 Scenic Gulf Dr, Miramar Beach, Miramar Beach, FL

이용 후기

6.2
평점 10 - 훌륭해요. 124개 이용 후기 중 25개" "
평점 8 - 좋아요. 124개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 124개 이용 후기 중 27개" "
평점 4 - 별로예요. 124개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 124개 이용 후기 중 18개" "

6.6/10

청결 상태

6.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

sanghee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I never wanted to go again!!!!!!
도착해서 주차증을 받았고 거기에 방번호가 있어습니다. 그러나 방의 비밀전호를 몰라 들어가지 못했습니다. 경비원에서 도움을 받아 어렵게 들어간 방. 호텔스닷컴 고객센터에 전화해서 비밀번호를 물어보니 그 방이 나의 방이 아니하고 했습니다. 우리는 새로운 방의 번호와 비밀번호를 받아 체크인했습니다 우리는 도착한지 세시간만에 우리의 방으로들어왔습니다. 객실은 결코 깨끗하지 않습니다 바닥은 모래로 가득햇고 화장실엔 쓰다가 걸어둔 수건이 걸려 있었습니다. 이층침대의 이불은 더러웟습니다. 베란다 역시 더러 웟습니다. 다시는 가고싶지 않은 리조트였습니다. I got a parking ticket when I arrived and I got a room number there. However, I could not enter the room's secret sign. A difficult room with help from a security guard. When I called the Hotels.com Customer Center and asked for a password, it wasn't my room. We checked in with a new room number and password. We entered our room three hours after arrival. The rooms are never clean. The floor was full of sand and the bathroom had a towel hanging from it. The bunk beds are dirty. The porch was also dirty. It was a resort I never wanted to go again.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 2박 숙박함

4/10 - 별로예요

David W.

별로예요: 청결 상태
Not satisfying *
The room was not clean dirt under bed ..lights not working .. not what we was expecting for price we paid.. faucet leaking.. we have pictures of dirt under bed .. had maintenance fix light bulbs..sorry only telling the truth... God bless yall if you think this was normal....*
2019년 7월에 4박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
2019년 8월에 4박 숙박함

8/10 - 좋아요

Sheletha S.

3 Day Getaway!
Super easy reservation and check in process. Very efficient! We came to to beach to be out and about, the room was perfect for what we needed!! The only thing I would have preferred different would have been a bit larger refrigerator. Would definitely recommend!!
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not impressed
My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
2019년 7월에 4박 숙박함

2/10 - 너무 별로예요

Shelly

별로예요: 직원 및 서비스
Contract vs being decent. They are not the latter
Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surfside Resort was not what I paid for
Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
2019년 7월에 7박 숙박함

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Great place to stay. Convenient location. Walk across the street to the beach.
2019년 7월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
2019년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: CORP Staff 님, 2019년 6월 17일
Thank you for the review

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
2019년 5월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 3박 숙박함
답변 제공: Corp Staff 님, 2019년 6월 17일
Thank you for the review

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: CORP Staff 님, 2019년 6월 17일
Thank you for the review

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
2019년 4월에 3박 숙박함

2/10 - 너무 별로예요

zahra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Reservation # 319308 Itin: 155636277217 To whom it may concern: I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows: 1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight. 2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night. 3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all. 4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
2019년 3월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty water falling from ceiling
Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy. Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

Sheralynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
2019년 2월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
2019년 2월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2019년 2월 20일
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Delecia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 4박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2019년 2월 20일
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

Jessica 님, Birmingham

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
2018년 10월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 10월 13일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Kellye

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Extreme hidden fees, don’t do it!!
When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
2018년 9월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 9월 29일
Thank you for taking the time to share your feedback. We apologize you were not made aware of the incidentals that are due at the time of arrival, we do our best to make sure you are aware prior to arriving at property and do have the information listed on the website. Please let me know your last name and I will be happy to look into your deposit refund. Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 9월에 3박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 9월 27일
Thank you for your feedback. We are so glad you enjoyed your stay!

2/10 - 너무 별로예요

Amanda 님, Nashville, TN

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is an older facility and not well kept. The elevators and hallways were HOT, everything felt a bit old & dirty. The condo itself was nicely furnished but the floors were dirty, there was mold in the shower & a drawer was broken in the kitchen. The staff was nice but charged an exhorbitant fee for an early check in when there wasn’t anyone there the night before. I will not stay here again.
2018년 9월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 9월 27일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Candy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was not right on the beach as the pictures showed. Condo was very clean and comfortable. Not very well equipped in the kitchen
2018년 9월에 3박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 9월 23일
Thank you for taking the time to share your feedback. All our pictures online show that Surfside is across the street from our private beach. We are glad you enjoyed your stay otherwise. Thank you again.

6/10 - 괜찮아요

Josh

Standard hotel room, 5/10.
The room was clean and to a decent standard. The staff is friendly and helpful. The shower had terrible water pressure on the 15th floor and the bed was as hard as the floor. Be prepared to pay the extra taxes and resort fees upon arrival (outside of what is paid to hotels.com).
2018년 8월에 3박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 9월 6일
Thank you for taking the time to share your feedback. We apologize you were not made aware of the incidentals that are due at the time of arrival, we do our best to make sure you are aware prior to arriving at property and do have the information listed on the website.

6/10 - 괜찮아요

Antwone

Great location and views to beach, very spacious unit very outdated needs upgrades but outside of that for the price not bad at all
2018년 8월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 30일
Thank you for your feedback.Some rooms have been fully remodeled and some not at all. Each room is privately owned, and it is up to the individual home owner what they do with their condo. We are glad you enjoyed your stay though, and hope you will return. Thank you again!

6/10 - 괜찮아요

Ana 님, Dallas,Tx

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Close to the beach but very outdated
So we walk to find out we didn’t have a stove. Maybe I didn’t read the reservation so it was okay. Then later we discovered the trash can was broken , the sink was clogged up and there was a big punch on the wall. I took pictures just in case I was not to blame. But I have yet not received my deposit. But overall it was a nice beach.
2018년 8월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 18일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The room was extremely dirty. We had to buy supplies at 10 pm just to clean out bathroom. The sheets were dirty and the room was run down and unkept. When we contacted the front desk we were told to leave a message. We did that for a week and no one returned our calls. I would never stay here again.
2018년 7월에 7박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 15일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 15일
Thank you for your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tons of space!
Tons of space, nicely decorated, family friendly! We will be back!
2018년 8월에 3박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 12일
Thank you for your feedback!

6/10 - 괜찮아요

juan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 10일
Thank you!

4/10 - 별로예요

Karla 님, League City, TX

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We have stayed at Surfside on and off for the past 25 years and have always been happy with the accommodations. This year was the exception. The owner of unit #405 has not reinvested in the property and the unit needs to be renovated.
2018년 7월에 7박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 11일
We do not manage unit 405. How are you able to post about Resort Quest on Counts Oakes Resort Properties.

10/10 - 훌륭해요

Buddy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 10일
Thank you!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to beach but property is run down,very dated
No one at front desk for most of the day. No toilet paper....sorry must bring your own. Where is ice machine?...it’s in the maintenance/service area and requires quarters. Rooms are awkward layout as if a condo was divided into 3 units. Location is convenient to beach with direct access but otherwise a pretty run down facility. Bed had clean linens which was all we used the room for anyway.
2018년 7월에 3박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 9일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Barbara

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Read the fine print before booking
Location to the beach is awesome as well as the pool and the access. The unit we stayed at needs updates to light switches. Did not like the $100 cleaning fee. We stayed for 1 night and ended up costing too much the fees we paid Hotels.com plus the extra fees upon arrival, including a $250 deposit was too much for 1 night stay.
2018년 8월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 12일
Thank you for taking the time to share your feedback. We apologize you were not made aware of the incidentals that are due at the time of arrival, we do our best to make sure you are aware prior to arriving at property and do have the information listed on the website.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 7박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 8월 5일
Thank you for your feedback. We are so glad you enjoyed your stay.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious, close to the beach, two full bath, clean, kitchen
2018년 7월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 28일
Thank you for your feedback. We are so glad you enjoyed your stay!

2/10 - 너무 별로예요

Erika

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden fees! Don’t stay!
Hidden fees! Didn’t want to refund me I had to Pay $582 for one night! Never staying here again worst experience of my life!!
2018년 7월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 28일
Thank you for taking the time to share your feedback. We apologize you were not made aware of the incidentals that are due at the time of arrival, we do our best to make sure you are aware prior to arriving at property and do have the information listed on the website.

8/10 - 좋아요

Solene 님, Key west FL

좋아요: 청결 상태
I was surprised with the sheets style but over all it was pretty clean , I noticed that this is an old building but it was clean. Also, being right across the street from the beach was pretty convenient. I would stay there again but will just come more prepared with coffee and stuff to make my morning more enjoyable like in a regular hotel instead of having to run out for it.
2018년 7월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 26일
Thank you for taking the time to share your feedback. We are so glad you enjoyed your stay!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 14일
Thank you for taking the time to share your feedback.

6/10 - 괜찮아요

Brian 님, ga

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location
Overall, we enjoyed our stay. The beach was great. The shower was fantastic. We made our reservation for a King size bed but got two double beds that were not comfortable. When I asked the lady the next day at the front desk, she did not seem to care and placed the blame on the owners. She was more annoyed that we were interrupting her soccer match.
2018년 6월에 4박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 6일
Thank you for taking the time to share your feedback. I'm sorry about the staff member, and will discuss this. Regarding the beds, all our rooms are privately owned. Requests for bedding type is just that, a request. Management will strive to comply with all reservation requests for specific units. However, due to possible variables such as owner changes, removal of units from the rental program, or mechanical problems, WE CANNOT ABSOLUTELY GUARANTEE a specific floor, unit, property, or bedding, especially during peak season.

4/10 - 별로예요

jennifer

좋아요: 직원 및 서비스
Seemed a little dated. Was told to put any used dishes in the dishwasher but there wasn't one. For the price was expecting more.
2018년 6월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 3일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Kevin 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean with easy access to the beach.
2018년 6월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 7월 3일
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

Tiffany 님, WV

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude, inconsiderate
Check in staff was rude, furniture was broken and damaged in room and never fixed when told it would be. New ac unit broke. Room was hot whole week.
2018년 6월에 4박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 6월 30일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Shon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 6월 25일
Thank you for sharing your feedback. We are so glad you enjoyed your stay!

2/10 - 너무 별로예요

SraTexas 님, Texas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worse place ever
The condo was not clean. And ugly and old the pay is to high the room doesnt match with the money. They charge you for everything. They dont give you toilet paper . You have to pay 2.00 for roll. Plus...... they charge you for cleaning ,trash etc and they want you to clean your. Room plus pay them 1-you have to clean before you leave because if you dont clean they dont give you the 250 deposit. 2-Trash . You have to take your trash out 3- you have to clean dishes and start the dishwasher or they dont give you your 250. I go every year to Destin this is my first time in this place and i think is the last time because they charge you for everything and they dont do what they promesss.
2018년 6월에 3박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2018년 6월 29일
Thank you for taking the time to share your feedback. We apologize you were not made aware of the incidentals that are due at the time of arrival, we do our best to make sure you are aware prior to arriving at property and do have the information listed on the website. We are condos, not a hotel. The owner provides the initial set up of items, and the guest is responsible for anything after that. Thank you again for your feedback.