2/10 - 너무 별로예요
Aimee
출장 여행
2024년 3월 13일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel experience EVER! First I was put in a a room on the first floor (construction on 2nd floor) I work nights and all I heard all day was banging and hammering and drilling. Requested to be moved I was told since I had accepted the room already there was nothing evening shift to do. Was told I should’ve informed them at check in I work nights. Was told to talk to day shift. Day shift moved me to the third floor which was much better and remodeled. Could still hear some noise but wasn’t near as bad. I will say the walls are very thin though… I could hear everything the housekeepers or neighbors were doing and saying. Went to renew for three more nights only because I sleep during the day and didn’t want that check out to check in gap somewhere… went to the front desk at 3am and determined it was cheaper to renew online so I did that. Received a call at 11:30am that I was past my check out time… I told her I extended. She then said I extended a queen room and half asleep I looked at my phone and told her no it was a king room (which was what I was in)… she then says I renewed a king handicap accessible room and I needed to move rooms. I asked for a manager.., she said she was one. I asked if we could deal with this when I woke up and she was insisting I change rooms. I told her I wanted to stay in the same room because I’m sleeping and have alot of stuff. She then said I had an “attitude” and she wasn’t accepting my extension and told me to get out within 15 min!
Aimee
2024년 3월에 5박 숙박함