외관

베스트 웨스턴 포트 웨인 I-69 노스 여행 후기

2.5 out of 5
베스트 웨스턴 포트 웨인 I-69 노스
2902 E Dupont Rd, Fort Wayne, IN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 444개" "
평점 8 - 좋아요. 1000개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 112개" "
평점 4 - 별로예요. 1000개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 49개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Shannon D 님, 2024년 4월 23일
Thank you for taking the time to tell us about your experience. Your feedback is very important to us. We hope to see you again soon.

8/10 - 좋아요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean & comfortable. The staff was helpful & friendly.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Jill,We are delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with helpful and friendly service. Your feedback is highly appreciated and we hope to welcome you back in the future.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 편의 시설/서비스
Very nice and friendly
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Crystal,We are pleased to hear that you found our staff to be welcoming during your stay. If you have any further feedback, we encourage you to reach out to our management team directly. Thank you for choosing to stay with us.

8/10 - 좋아요

Irene

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was enjoyable other than the loud guest in the lobby late at night.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Irene,We appreciate your feedback and are pleased to hear you enjoyed your stay overall. We value your input regarding noise levels and will address this to enhance the guest experience. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, just a few minutes walk to restaurants. Our room was extremely clean, very comfortable and quiet. No issues whatsoever. The hot breakfast was really good too, it's nice to have options like eggs, sausage, biscuits and gravy, and waffles. Everything was clean and well stocked, but we did go to breakfast early so that may have helped. Would definitely stay here again!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Holly,We are delighted to hear that you enjoyed our convenient location and found your room to be clean, comfortable, and quiet. It's wonderful to know that you appreciated our hot breakfast offerings as well. Your feedback is greatly appreciated, and we look forward to welcoming you back on a future visit!

10/10 - 훌륭해요

Christine

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Christine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We look forward to welcoming you back soon.

8/10 - 좋아요

shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello shelly,We are delighted to hear that you had an enjoyable stay with us! If you have any further thoughts or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back in the future.

8/10 - 좋아요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pool was closed for maintenance/cleaning. It was not the fault of the hotel, but a big disappointment for our crew that was looking forward to swimming.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Kristen, We regret the inconvenience caused by the temporary closure of the pool during your stay. Your feedback is valued, and we strive to provide a variety of amenities for our guests' enjoyment. We encourage you to contact management directly to discuss your experience further.

8/10 - 좋아요

Cecilia

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Cecilia,We're thrilled to hear you had a pleasant stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Linda,We appreciate your feedback on our hotel's location. It's important to us that guests find our property convenient for their needs. If you have any specific suggestions or concerns, we encourage you to reach out to our management directly for further assistance. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Shannon D 님, 2024년 3월 6일
Thank you for taking the time to tell us about your experience. Your feedback is very important to us. We do hope to see you again in the futrue.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Shannon D 님, 2024년 3월 6일
Thank you for taking the time to tell us about your experience. We strive to provide excellent customer service.

2/10 - 너무 별로예요

Douglas

별로예요: 청결 상태
답변 제공: Shannon D 님, 2024년 2월 21일
Thank you for taking the time to do a review. However, if you don't tell us why you gave us a poor rating we don't know what we can do to improve.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Anita was very helpful when we checked in. She if very friendly. I could only hope everyone i deal with is as great as she is.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello John,We are thrilled to hear that Anita provided you with excellent service during your check-in. Our team strives to offer exceptional hospitality to all our guests. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Lora

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: shannon D 님, 2024년 1월 31일
Thank you for taking the time to tell us about your stay. Your feedback is important to us.

2/10 - 너무 별로예요

Joseph

별로예요: 직원 및 서비스
Crooks! Beware they will steal your money.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Joseph,Thank you for bringing this to our attention. We take all feedback seriously and would like to investigate your concerns further. We encourage you to contact our management team directly so we can address this issue promptly.

2/10 - 너무 별로예요

Angela

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was relocated to this property from another hotel. We checked in around 4am and got to our room at 430am. We had 2 adults 2 children and 2 service dogs. The next morning around 7-730am the General Manager Kristy approached my husband and stated we would be charged a 250 pet fee because our dogs were not service animals. I went to the front desk myself and she made a scene in front of all the other guests that were eating breakfast. She accused me of lying and asked for documentation. Even though I have documentation, I kindly informed here that by federal law she is not allowed to ask for proof. I pulled up the ADA website to show her and she was not interested in seeing it. She asked me what my disability was. I told her I was not comfortable telling her nor did I have to by law tell her. She told me that she would be enforcing the pet fee then or I could leave. My family had nowhere else to go so I pulled up the information she requested and showed her. That wasn't good enough. She needed to know why I had 2 dogs and what the disability was. AGAIN, all this in front of other guests. It wasn't until I asked for corporates number and stated I would file a lawsuit that she backed off. No apology just stated well I ask for documentation because in the past others have lied to get out of the pet fee. She then proceeded to ask me, do they bark, do they have puppy pads, they can't be left in the room alone etc. We checked out a day early and I am not even getting a refund.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Angela,Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide exceptional service to all our guests, including those with service animals. As an accommodations provider, we are required to follow certain guidelines regarding documentation for service animals. We regret any misunderstanding that may have occurred, and we will use your feedback to improve our training and communication processes. We hope you will give us another opportunity to serve you in the future.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Property...loved the pet area! Pet Friendly and wonderful location.
2024년 1월에 1박 숙박함
답변 제공: Shannon D 님, 2024년 1월 26일
Thank you for taking the time to tell us about your stay. Your feedback is very important to us. We hope to see you again.

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and economical hotel for family trip
Looked like some updates have been done. Room was clean, good temperature and the heater had a setting so the fan stayed on all night. Quiet room. Great breakfast. Pool was clean.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Erin,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our updated rooms clean and comfortable, with a good temperature and a useful heater setting. It's wonderful that you enjoyed a quiet room and a great breakfast, and we're pleased to know that our pool met your expectations. We appreciate your positive review and hope to welcome you back again soon.

10/10 - 훌륭해요

jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was surprised by how many staff they actually had available and was impressed with the free breakfast!! Very clean hotel!
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello jamie,Thank you for your kind feedback! We take pride in our attentive staff and are thrilled to hear that you enjoyed our complimentary breakfast. It's great to know that our commitment to cleanliness met your expectations. We appreciate your review and hope to welcome you back in the future!

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Lisa,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience during your time with us. Please don't hesitate to reach out to us if you have any further feedback to share. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jacqueline

가족 여행
Good choice
Clean, quiet, safe hotel. Good breakfast options. Closer to the highway.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Jacqueline,Thank you for sharing your positive experience at our hotel! We're delighted to hear that you found our property clean, quiet, and safe, and enjoyed our breakfast options. Our convenient location near the highway is indeed a plus for many guests. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Joseph,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a wonderful experience with us. If you have any further feedback or comments, we would love to hear them. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great night stay!
Clean, enough light, great breakfast, and comfortable stay. There are a lot of restaurants nearby. Will stay again next time.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our clean accommodations, ample lighting, delicious breakfast, and had a comfortable stay. It's great to know that our location was convenient for you with a variety of nearby dining options. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Donna

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Donna,We're thrilled to hear that you had a fantastic stay with us! We strive to provide exceptional experiences for our guests, and it's great to know that we succeeded. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Port in a Storm
I stayed here because my son was a patient at nearby Dupont Hospital, and the weather was too bad for me to drive home. There were families with kids enjoying the pool, but the noise wasn't too bad. I slept peacefully, and woke up later than I intended.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Ann,Thank you for choosing to stay with us during your visit to Dupont Hospital. We are glad to hear that you were able to have a peaceful night's sleep and that the noise from the pool area did not disturb you. We apologize if our comfortable beds made it harder for you to wake up on time. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

JORDAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice place and I would stay again
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello JORDAN,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back in the future.

6/10 - 괜찮아요

casey lynn 님, New Castle

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello casey lynn,We appreciate you choosing our hotel for your stay. If there is any specific feedback you would like to share, please reach out to us directly so that we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future for an improved experience.

4/10 - 별로예요

Natasha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
After a ton of time on the phone to get the booking accurate prior to booking, upon arrival they had the date wrong. They didn’t have anymore of the large room king suites available even though I already paid extra for it. The staff said they’d get it figured out.. however we ended up stuck in a double queen room and didn’t even get any money refunded for the price difference. The rooms and facility was nice and clean. But they couldn’t keep up with towels in the pool. We had to continuously ask the front desk for towels in the pool and even then, they didn’t bring more in. We ended up going and getting the towels out of our room for the pool. We asked for extra pillows but were told there wasn’t any. It’s was a nice facility, just not well prepared. The breakfast was great, again after asking several times for more biscuits and mix for the waffle maker. But they did have a nice selection, once we finally got some brought out.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Natasha, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the incorrect booking and room availability. Our team is always working hard to accommodate our guests' requests, and we regret that we were unable to meet your expectations in this regard. We appreciate your feedback on the pool towels, extra pillows, and breakfast items. Rest assured, your comments will be shared with the appropriate departments for improvement. We hope to have the opportunity to welcome you back in the future for a more seamless stay.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello John,Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience at our hotel. We strive to provide exceptional service and amenities for all our guests. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another outstanding stay.

10/10 - 훌륭해요

Angela

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Angela,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 2일
Hi Courtney,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Room was clean
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello John,Thank you for your positive feedback regarding our friendly staff and clean rooms. We strive to provide a comfortable experience for all our guests and it's great to hear that we met your expectations. We appreciate your support and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Nicole

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 2일
Hi Nicole,It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!

10/10 - 훌륭해요

Michele

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recently renovated. Clean. Staff was very accommodating for our large group of family members includibg many small children. Pool was nice. Only negatives are no exhaust fans in bathrooms, no bacon at breakfast and snacjs are only available from vending machines and VERY expensive! Will definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 29일
Hi Michele,Thank you for taking the time to provide feedback about your recent stay at our recently renovated hotel. We're delighted to hear that you found the property clean and that our staff was accommodating to your large group, including the small children. We're also glad to know that you enjoyed the pool during your stay.We appreciate your feedback regarding the exhaust fans in the bathrooms, the absence of bacon at breakfast, and the limited availability of snacks. We will take note of these points as we continue to improve our services and amenities. Your comments help us better understand our guests' preferences and expectations, and we will consider them for future enhancements.Thank you for your loyalty and your intention to stay with us again. We look forward to welcoming you back and providing you with an even better experience in the future.

10/10 - 훌륭해요

Simeyun

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Simeyun,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the near future for another exceptional stay.

8/10 - 좋아요

Brad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 19일
Hi Brad,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!

10/10 - 훌륭해요

Cheyenne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 19일
Hi Cheyenne,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Keene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel, especially for the money.
This was one of the nicest hotels we've stayed at with a price below $100. The breakfast served was a real breakfast, not just dry plastic-wrapped bakery goods.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 18일
Hi Karen,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be one of the nicest you've stayed at, especially considering the price range. We take pride in offering a satisfying breakfast experience, and we're glad to know that you enjoyed it. We believe that a hearty breakfast is an important part of our guests' stay, and we strive to provide a variety of freshly prepared options. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 18일
Hi Michelle,Thank you for reaching out and sharing your positive feedback. We truly appreciate your kind words and the time you took to provide us with your review.We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.Once again, thank you for sharing your review, and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home!
This hotel stay was great! Clean rooms, great pool and superb customer service! We will definitely stay again❤️ Breakfast was top notch as well!
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 14일
Hi Andrea, Thank you for your wonderful feedback! We're delighted to hear that you had a great stay at our hotel. We take pride in providing clean rooms, a great pool, and superb customer service. It's fantastic to know that our efforts have made a positive impact on your experience. We're also glad that you enjoyed our top-notch breakfast.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If you have any further comments or requests, please don't hesitate to reach out to us. Thank you for choosing our hotel!

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is fresh and different everyday.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 14일
Hi David,We're thrilled to hear that you enjoyed our breakfast offerings! At our hotel, we strive to provide a fresh and varied breakfast selection to cater to our guests' preferences. It's wonderful to know that our efforts to keep the breakfast menu different every day were appreciated. Thank you for sharing your positive feedback, and we hope to have the pleasure of serving you again in the future.

10/10 - 훌륭해요

Shelly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As always my stay was excellent here. Only thing that i didn't like I ask for a late check out and it was only a extra 30 min I just wanted to stay till 2pm but other then that a perfect hotel.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Shelly,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent stay overall. We apologize if the late check-out request could not be accommodated as desired. We appreciate your understanding and hope to welcome you back for another perfect stay in the future.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shannon D 님, 2023년 12월 5일
Thank you for taking the time to tell us about your stay. Your feedback is important to us. Have a great day.

10/10 - 훌륭해요

Katrina

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet hotel, friendly staff
2023년 12월에 2박 숙박함
답변 제공: Shannon D 님, 2023년 12월 5일
Thank you for taking the time to tell us about your stay. Your feedback is important to us. Have a great day.

10/10 - 훌륭해요

Locksley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was quick and easy to access, and it was safe and comfortable. We had a nice day for the one night we were there.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Locksley,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you found our property to be conveniently located and comfortable. We strive to provide a safe environment for all of our guests. We hope to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

DeVona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Shannon D 님, 2023년 12월 5일
Thank you for taking the time to tell us about your stay. Your feedback is important to us. We hope to see you again in the future. Have a great day.

2/10 - 너무 별로예요

Brad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff wanted me to give them a cash security deposit but insisted that they could not give me a receipt for it. They were both attiment that they didnt work that way...in what country ? Very sloppy looking and inadequate staff, i wont stay here again.
2023년 11월에 1박 숙박함
답변 제공: Kristy 님, 2023년 11월 28일
We do require a deposit for incidentals at the hotel. This can be done by using a credit card or cash. If you choose to use cash, this is a deposit and you can get a copy of the signed deposit receipt. This is standard practice. We also, don't judge people and sorry that you feel like someone was sloppy. With your rudeness to staff, we appreciate you not staying with us again. I heard the way you spoke to them. Good luck to you.

10/10 - 훌륭해요

Neal

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As always a great place to stay, easy drive to many good places, and the Trolley Bar next door is a must visit spot!
2023년 11월에 4박 숙박함
답변 제공: kp 님, 2023년 11월 28일
Thanks for taking the time to give feedback. We appreciate your business and look forward to seeing you again.

10/10 - 훌륭해요

Tara

2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 16일
Hi Tara,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!