Dear Brett,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FORT WORTH WEST. We value you as our guest and welcome your 3/5 score. At Red Roof we are happy to know that you made us your choice of stay and the staff in the office was great. However, we do apologize for the cleanliness and the odor you encountered in the room that was not to your liking. It's good to know that the staff took care of the issue to ensure your satisfaction.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Estimado Jorge,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Fort Worth West. Lamento que su experiencia no haya cumplido con sus expectativas, ya que indicó que no pudo realizar el check-in debido a problemas con su reserva. Agradecemos que nos haya informado sobre esto, ya que los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Con respecto a un reembolso, tendríamos que remitirlo a su fuente de reserva original.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,Toni-AnnGestión del techo rojoRediResponse Specialist

Dear Jasmin,I appreciate you sharing your feedback following your stay at the RED ROOF INN FORT WORTH WEST. I was saddened to read that your stay fell short of your expectations due to the insects, the cleanliness of the bed sheet and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Carlos,Thank you for taking the time to tell us about your experience at the RED ROOF INN FORT WORTH WEST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise you encountered from the refrigerator. This will be taken into consideration.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Raul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FORT WORTH WEST. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that you were pleased with the convenience, the very helpful and friendly staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Edward,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fort Worth West. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good service. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear Raul,Thank you for taking the time to write a review of your stay at the Red Roof Inn Fort Worth West. I am happy you were pleased with our friendly staff, who always make the check in process easy and quick. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Dear Chris, Thank you for taking the time to tell us about your experience at the RED ROOF INN FORT WORTH WEST. I am sorry that your experience was less than ideal due to the poor service you indicated to have received. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We would love to impart a better experience the next time you are in town.Very truly yours, Red Roof Management

Hello Kareem,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Janis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORT WORTH WEST. I am thrilled to read your comments regarding you enjoyed your stay, you found your room to be clean, you were pleased with the parking area and all the other kind remarks highlighted resulting in a 5/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,SharmaRed Roof Management RediResponse Specialist

Dear Lisa,Thank you for taking the time to tell us about your experience at the RED ROOF INN FORT WORTH WEST. I am sorry for any inconvenience caused due to the lack of a coffee pot and linens in your room, and the missing light bulbs you highlighted.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Israel, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FORT WORTH WEST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Irma,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT WORTH WEST and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Grace,Thank you for taking the time to complete our survey following your stay at the Red Roof Inn Fort Worth West. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Brandy,Thank you for taking a moment to write a review following your recent experience at the Red Roof Inn Fort Worth West. It's rewarding to read that our friendly staff, clean rooms and comfortable bed met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Hello Timothy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Worth West and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Hector, Thank you for leaving a review. I am happy to see that you were pleased with the cleanliness of your room. You indicated however, that you were not pleased with your stay, resulting in your 2/5 score. We’re sorry that we let you down. The issues you brought to our attention regarding a broken HVAC unit is truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Hello Gerardo,We are disappointed to see that you felt our location was not a reflection of what is advertised and that it was unclean. This is generally not something our guests experience. Nevertheless, we sincerely apologize.We hope you have a good day.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Jayden,Thank you for being our guest. We are saddened to know that you felt your stay was less than satisfactory and that you found the sheets to be old, there was no cold water and that the toilet was clogged. This is not the usual experience our guests have with us and for that we apologize. Your feedback is always welcomed as it only helps us to improve our services. Thank you again, we hope you'll return so that we can provide you with a better stay. Best wishes, Toni-Ann RediResponse Specialist

Hello Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORT WORTH WEST. It's thrilling to hear you had a great experience with us, especially regarding your comment about our professional staff.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Recordo Rediresponse Specialist

Dear Summer,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Worth West and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Hi Jennifer!Thank you for responding and sharing your thoughts following your stay at Red Roof Inn Fort Worth West. I am extremely delighted to hear our property was nice; however, I see your concern about the amount of persons in the pool. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to complete our survey, Jason. The staff at the Red Roof Inn Fort Worth West and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Marvin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Worth West and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Hello Philip,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FORT WORTH WEST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Maria,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FORT WORTH WEST. We are sorry about the loud noise that came in from outside, however we are happy that the room was good. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,DannielleRed Roof Management

Hello Valued Guest, Thank you for your review and 5/5 rating. We are glad that you were pleased with your stay and our prices. Our team will always ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Toni-Ann RediResponse Specialist

Hello Valued Guest, Thank you for your review and 9/10 rating. We are glad that you had a good stay with us. Our team will always try to ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Hello Valued Guest, Thank you for your review and 9/10 rating. We are glad that you had a good stay with us. Our team will always try to ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Toni-Ann RediResponse Specialist

Thank you for sharing your experience with us, Kelli. It's nice to know our personnel was friendly. The issues you brought to our attention regarding the uncleanliness of the room and bugs are truly regrettable. I have relayed your concerns to management in an effort to have them addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at any of our other extended stay locations the next time your travel plans require lodging. Sincerely,Toni-AnnRediResponse Specialist

Hello Toby,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Fort Worth West appreciate your 4/5 score following your stay. We would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with an even better experience.I do hope that you will return to our hotel, or any other Extended Stay locations in the future.Sincerely,Toni-AnnRediResponse Specialist

Dear Marlena,Thank you telling us about your recent experience at the RED ROOF INN FORT WORTH WEST. You indicated that you were unsatisfied with a few aspect of your stay, such as the uncleanliness concerns you highlighted. Please allow me to extend my sincerest apologies for the less than ideal experience. We make an effort to thoroughly clean and inspect our rooms, so I am thankful for your feedback as it will help us enhance our guests' experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely yours,LintonRediresponse Specialist

Hello Quadir,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fort Worth West. You indicated that you were unsattisfied with the chairs and the pillows in the room, apologies for the concern you highlighted regarding your room being given away. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I do hope that you will return to our hotel, or any of our other brand locations in the futureSincerely,AbigailRediresponse Specialist

Hello Raul,Thank you for your review and letting us know that you had a great stay with us due to the efficient service of our housekeeping staff and the professionalism of our personnel. At Red Roof customer service is one of our top priorities, I am happy that was achieved for you.Thank you again, we hope to see you return in the future. Sincerely,Toni-AnnRediResponse Specialist

Thank you for taking a moment to complete our survey, Misty. Myself and the staff appreciate this perfect score following your stay. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist

Hello Robert,Thank you for taking the time out to tell us about your recent stay at the Red Roof Inn Fort Wort West. We appreciate your comments and we're happy to know that you found our location to be okay and our beds to be comfortable. We sincerely apologize for the tv not being able to work for you and the hot water not being enough, I will share your comments with the rest of the team so that your concerns can be addressed. At red roof it is our responsibility to ensure that guest are being taken care of and given the satisfaction needed as we continually work to improve the quality of our services. Once again thank you for your comments and we're looking forward on seeing you in the future.Sincerely OliviaRediResponse Specialist