Reginald,Thank you for taking the time to share your feedback. We appreciate your comments. We are working to have the pool open at the beginning of the season. I would like to apologize for the miscommunication on the dates for that. I hope that you will come back and stay with us again when the pool is open.

Niranjana,Thank you for taking the time to share your review. I would like to apologize that your stay was so far below expectations. We will continue to work on improving the hotel and providing the best possible guest experience. I hope that you will give us another opportunity to improve your impression of our hotel.

Calman,Thank you for your review. We appreciate your feedback as we continue working to improve our hotel and on providing the best possible guest experience for all our guests. We hope that you will choose to stay with us again!

Bernard,I am sorry to hear that your stay was so far below expectations. We aim to provide an exceptional guest experience for all of our guests, I am sorry that we missed that mark for you. I would like to thank you for taking the time to share your review. I am pleased to say that we are beginning a large-scale renovation that will update and refresh the entire hotel. I do hope that you will come see all the upgrades once that has been completed. Again, thank you for sharing your insights.

Brenda,Thank you for your review. I am happy to hear our staff and breakfast made your stay enjoyable. I'd like to apologize that your room did not meet expectations. We strive to provide the best guest experience possible for everyone. I'm happy to announce our renovation that is starting soon. Hopefully you will chose to stay with us to see all the updates the renovation will bring. Thank you again for choosing us and for your review.

Brenda,Thank you for the 5 star rating!

Rodney,Thank you for your review. We are glad you enjoyed your stay and I am happy to say that we are beginning an extensive renovation that will update and refresh the entire hotel. We hope you will come see us again to see all the updates.

Pedro,I’m sorry to hear that your stay did not go as expected. We strive to provide the best possible guest experience and I am apologize that we did not hit the mark for you. Thank you for providing feedback to help us work on the areas where we need improvement. I hope that you will chose to give us another chance to make a better impression.

William,Thank you for your review. We appreciate your feedback and will continue working on the hotel to improve the experience for all of our guests. I'm happy to hear that our staff helped make you stay comfortable and enjoyable. We hope you will choose us again on your next trip to Fort Worth.

Dana,Thank you for your response. We are happy to hear that you enjoyed your stay. We hope that you will choose us again for future stays.

Anthony,Thank you for taking the time to share your review of our hotel. We appreciate your input and will to continue working to improve our performance and hotel to provide the best possible experience for all of our guests. We look forward to seeing you on your next trip to Fort Worth.

Ami,Thank you for your review. We appreciate the feedback and will continue to work improving our hotel. We hope to see you again on your next trip to Fort Worth.

Anonymous,Thank you for taking the time to provide feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your visit. Your feedback is crucial in helping us improve our service and facilities.We're truly sorry to hear about the musky odor in your room, the condition of the bathroom, and the inconvenience of being placed in a handicap accessible room without your request. Cleanliness and room condition are top priorities for us, and we will work diligently to ensure that such issues are addressed promptly.Regarding the noisy air conditioner, we regret that it disrupted your comfort. Our maintenance team will investigate this matter and take necessary steps to resolve it to prevent future inconveniences for our guests.Your comments are invaluable to us, and we appreciate your honesty. We understand that this experience did not meet your expectations for a Holiday Inn, and we are committed to making improvements to prevent similar issues from occurring in the future. Please feel free to reach out to our management team if you would like to discuss your experience further. We hope you will consider giving us another opportunity to provide you with the high-quality service and accommodations you expect from us.

Wesley,Thank you for taking the time to share your review. I am sorry to hear that your stay was below expectations. We strive to provide an excellent guest experience with every stay at our hotel. I hope that you will give us another chance to show you that this was an exception and not typical of our hotel.

Yumary,We appreciate your detailed feedback about your recent stay with us. We're delighted to hear that you had a wonderful experience overall, enjoyed the staff, and appreciated our breakfast offerings.However, we apologize for the inconvenience caused by the presence of the cricket in your room. We understand that this was not a pleasant surprise, and we have shared your comments with our housekeeping team to ensure that they pay closer attention to cleanliness and pest control in the future. We are glad that you were able to find a helpful housekeeper to assist you promptly.Thank you for bringing this to our attention, and we hope that your next stay with us will be even more enjoyable, without any unexpected surprises. Your feedback helps us improve our service, and we look forward to welcoming you back soon.

Wiltz,Thank you for taking the time to share your review. We appreciate your feedback and will continue working to improve our service and hotel. We you'll choose to stay with us again.

Dear Cloyde,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the amenities provided. Your comments are valuable to us as they help us identify areas where we can make improvements.We apologize for the inconvenience of having only one bar of soap for both the sink and bathing. This oversight does not meet our usual standards, and we will take steps to ensure that each area is properly equipped with the necessary amenities for our guests' convenience.Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.

Dear James,Thank you for taking the time to leave us an 8. We appreciate your feedback and are glad to hear that you had a positive experience during your stay at our hotel.We strive to provide exceptional service and a comfortable environment for all our guests, and your rating serves as an encouragement to our team.If you have any specific feedback or suggestions on how we can further improve our services, please don't hesitate to reach out. We value your input and are always looking for ways to enhance the guest experience.Thank you once again for choosing to stay with us. We hope to have the opportunity to serve you again in the future and provide you with an even better experience.

Antoinette,I'd like to apologize that your stay was not up to expectations. We aim to provide every guest with the best experience possible and I am sorry to hear that we missed the mark for you. We are working consistently to improve our performance so that these issues can be avoided. Thank you for staying with us and I hope that you will give us a chance to impress you with an exceptional stay.All the Best,

Luis,I'd like to thank you for sharing your review. We value your feedback. I'm sorry to hear that your stay did not go as expected. I understand the pool not being open is frustrating and we are working diligently to get it in use as soon as possible. I'm happy to say that we are the beginning stages of an extensive renovation that will refresh and update the hotel. I hope that you will chose to stay with us again to see all the improvements.

Jeffrey,Thank you for your review. I'm sorry to hear that your stay was below expectations. We are in the beginning stages of an extensive renovation. I hope that you will choose to stay with us again to see all the updates to the hotel.

Tina,Thank you for your review. I'm sorry to see that we did not manage to make your stay exceptional. Please know that we will continue working to improve the hotel and our performance in order to provide the best guest experience possible. We hope that you will choose to stay with us again where we can leave a better impression for you.

Anonymous,Thank you for your review. I'm sorry to hear your stay did not meet expectations. We are working to correct these issues with our upcoming renovation. I hope you will come stay with us again after to see all the updates.

Anonymous,Thank you for sharing your review of our hotel. I am sorry to hear that your stay did not meet expectations. We will continue to work on improving our hotel and our performance. I do hope that you will give us another chance to make a better impression during a future trip to the area.

Savana,Thank you for the 10! I'm glad to hear that you enjoyed your stay and we hope to see you again.

Laura,Thank you for sharing your review. We appreciate all feedback and will be sure to share it with our staff. We are glad to hear that Brooke was so helpful in making your stay enjoyable.

Ricardo,Thank you for the 5! I'm glad to hear you enjoyed your stay.

Timika,Thank you for your review. We appreciate the feedback!

Jeremy,Thank you for the 10! I'm glad to hear you enjoyed your stay with us!

Tina,Thank you for the great score! We hope you'll chose us again for your next visit.

James,I'd like to thank you for your review. We appreciate the feedback. I'm sorry to hear that your room wasn't right. We will work to correct the issue with the odor to make sure it is corrected. Thank you again for staying with us and we hope to see you again.

Brian,Thank you for your feedback. We appreciate your comments as we work to improve the guest experience for all of our guests. We hope to see you again.

August,Thank you for your review. We appreciate your feedback as we continue to improve the guest experience at our hotel. We hope you will chose to stay with us again!

Judith,Thank you for sharing your review. We appreciate your comments and will be sure the staff sees them. We are glad to hear you enjoyed your stay. We hope to see you again on your next trip to the area.

Thomas,Thank you for your review. We appreciate your feedback about our hotel and staff. We take pride in offering the best guest experience possible and will continue to work on improving. We hope to see you again on your next trip.

Irais,Thank you for your review. I'm happy to hear that our staff helped you during your stay. We pride ourselves on providing the best guest experience possible. We hope to see you again on your next trip to the area.

Karen, Thank you for taking the time to share your review. I'm sorry to hear that our staff missed the mark on providing the guest experience we aim for. We appreciate your feedback and will use it to improve our performance. I do hope you will choose to stay with us in the future, we would love the opportunity to show you that this stay was an exception to the usual.

Lauren,Thank you for your review. It is always nice to hear when we hit the mark for an excellent guest stay. We hope to see you again on your next trip to Fort Worth.

John,I would like to apologize that your stay did not meet expectations. We will use your feedback to coach our team and continue to improve our performance. We strive to give every guest the most comfortable, pleasant stay possible. We hope that you will give us another chance to make a better impression.

Anonymous,Thank you for your review. I'm sorry to hear your stay was less than exceptional. We try to provide the best stay possible for all of our guests and I'm afraid we missed the mark this time. I hope you will choose to stay with us again and see that this stay was not common here.

Candice,Thank you for your review. I'm sorry to hear that your stay was not as good as it should have been. We are constantly working to improve the hotel and our performance to give each guest the best stay possible. I hope you will give us a chance to show you that this stay was an exception to the rule.

Anonymous,Thank you for the 10!

Jo,Thank you for taking the time to share your experience. I would like to apologize that this stay did not meet the expectations we have for this hotel. We are working to correct the issues you faced both in your room and with the sugar free creamer. We do hope you will continue to stay with us and let us regain that trust in us. Thank you again for bringing these items to my attention.

Thank you Greg! We are glad you enjoyed your stay and we hope you'll choose us for your next stay.

James,Thank you for the feedback. Every review is important to us in our efforts to continuously improve the hotel and our staffs performance. We try to provide a relaxing and enjoyable stay for all of our guests and I'm sorry to see we missed the mark for you. We are in the beginning stages of a remodel that will update and refresh the entire hotel, I hope you chose to stay with us again after it's completion to see all the wonderful changes we are making.

Marisol,Thank you for taking the time to share your review. I'm sorry to hear that you had issues with your bathroom during your stay. Rest assured that we are hard at work correcting the issues you faced and hope that you will give us an opportunity to make a better impression on your next visit to the area.