외관

트립 바이 윈드햄 프랑크푸르트 여행 후기

4 out of 5
트립 바이 윈드햄 프랑크푸르트
Mainzer Landstrasse 261-263, Frankfurt, HE

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 573개 이용 후기 중 111개" "
평점 8 - 좋아요. 573개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 573개 이용 후기 중 141개" "
평점 4 - 별로예요. 573개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 573개 이용 후기 중 32개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

John Sun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Sadia 님, 2019년 7월 15일
Dear John, Thank you for taking the time to tell us about your experience at TRYP by Wyndham Frankfurt. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay with us and for your rating of ten out of ten. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at TRYP Hotels, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Kindest regards Sadia Tachaboubet Executive Assistant Manager

10/10 - 훌륭해요

Hyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Hany 님, 2017년 4월 10일
Dear Hyung, we would like to thank you for your great review on your stay at our hotel. It is great to see that you enjoyed your stay. Whenever you are going on another trip to Frankfurt am Main we will be more than happy to welcome you again. Kind regards, Zafer Sukan Executive Assistant Manager

8/10 - 좋아요

ㅇㄹ 님, ㅇㄹ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮아요
역에서 조금 먼데 걸어오기괜찮아여 근처에 마트도 있어서 괜찮아요 놀러갈떄는 조금 멀지만 걸어가기 괜찮은거리에요
답변 제공: Kerstin Dorn 님, 2017년 4월 9일
Dear guest, thank you for your feedback. We are happy that you enjoyed your stay. We are looking forward to welcome you next time you are in Frankfurt. With best regards

8/10 - 좋아요

JUNGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔이 전철역과 트램으로 15분정도면 중심부로 갈수있습니다 호텔주변은 특별한곳이 없습니다 조식은 괜찮은 수준입니다 스태프들 친절합니다
답변 제공: General Manager 님, 2017년 1월 6일
Dear Mr. Junghee, thank you for taking time to share your review. We are happy that you enjoyed your stay and about the compliments to our staff. We are looking forward to welcome you again. With kind regards Kerstin Dorn General Manager

10/10 - 훌륭해요

Seung Kwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's great hotel^^ Great location, clean room... everything is fine.
답변 제공: General Manager 님, 2016년 12월 12일
Dear Guest, Thank you for taking the time to share your experience with us. We love your comments on our hotel and its convenient location, thank you. I would also very much like to thank you for your great compliment about our Breakfast Service, Rooms Cleanliness and our Parking. We look forward to seeing you again and will do our very best to turn your stay into a thoroughly enjoyable experience for you. With best regards Hany Hemida Executive Assistant Manager

10/10 - 훌륭해요

JIWON 님, Anyang city. Korea Repiblic of

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice
호텔에 미리 가셔도, 호텔 서식에 맞춰 회원가입을 하면 early check-in이 가능합니다. 저는 11시 30분경에 check-in을 하였습니다. (원래는 오후3시가 check-in time이라 합니다) 전체적으로 직원들 친절하고, 아침 조식도 적당합니다. 무료인 만큼 아주 양이 많거나 그러진 않지만, menu가 다양합니다. 인근에 대형 쇼핑몰이 있고, 저는 점심으로 The Block house라는 곳에서 스테이크를 먹었는데 비교적 가격도 적당하고 맛있었습니다. 그 외 렌트카를 가져갔는데, 주차는 퇴실때 10 euro를 받고, City-tax는 별도로 요구하지 않았습니다. 그러나 차를 뺄때는 counter에서 coin을 받아 가야 합니다. 전체적으로 가격대비 괜찮았습니다. 저는 3월이긴 하였습니다만, 8만원에 숙박하였는데, 이 가격대에 clean 한 room 은 좋았다고 생각합니다.
답변 제공: Hany 님, 2016년 5월 21일
Dear JIWON, Thank you for taking the time to share your experience with us and thanks for your 5 Star Feedback. We love your comments on our hotel and its convenient location, thank you. I would also very much like to thank you for your great compliment about our Breakfast Service, Rooms Cleanliness and our Parking. We are also so pleased to win your Membership in the wyndham loyalty Program. It´s great to hear you did enjoy the city Frankfurt beside keeping the business going on. We look forward to seeing you again and will do our very best to turn your stay into a thoroughly enjoyable experience for you. With best regards Hany Hemida Executive Assistant Manager

10/10 - 훌륭해요

SUNGJIN 님, Seoul, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice business hotel
The hotel was very clean and comfortable. it was also very close from Frankfurt messe, so We walked by there. Strongly recommend as a business hotel.
답변 제공: Hany 님, 2016년 4월 30일
Dear guest SungJin, Thank you so much for your honoring feedback.We will gladly share your comments with our team. It was a pleasure for us to serve you and we promise to make your next stay a thoroughly enjoyable one. With best regards Hany Hemida Executive Assistant Manager

8/10 - 좋아요

Woo Nam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Hany 님, 2015년 12월 19일
Dear Mr. Woo Nam, thank for taking time to evaluate our Hotel. We are looking forward to welcome you back. With best regards Kerstin Dorn DIrektorin

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
좋은 호텔이에요 가격대비 이것보다 좋은 건 찾기 힘들 거에요~ 근처 도보 8분거리에 rewe있어서 거기서 사먹었고, 프론트 직원이 과할 정도로 친절해요. 에어컨이 없다는 것만 빼면 좋아요 짐보관 가능.
답변 제공: Hany 님, 2015년 12월 19일
Dear guest, thank you for your Review. We are looking Forward to welcome you back again. With best regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Fairly good for the price
Pleased at everything except slow wifi connection
답변 제공: Hany 님, 2015년 12월 19일
Dear guest, thank you for your review. We are looking forward to welcome you back. With best regards Kerstin Dorn General Manager

8/10 - 좋아요

Viacheslav 님, Baienfurt

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple but good enough hotel. Again simple but good breakfast. Despite trains is near it still pretty quite. Good parking but unfortunately EV charger from Tesla is broken.
2024년 4월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2024년 4월 9일
Dear Viacheslav,Thank you for taking the time to share your opinion with us regarding your stay.We are delighted to hear that you found our breakfast to your liking and appreciated the tranquility of our hotel, despite its proximity to the train lines. It is also gratifying to know that our parking facilities met your expectations.We regret to hear about the issue you encountered with the Tesla EV charger and the room cleanliness not fully meeting your standards. Please rest assured, we are taking your comments seriously and are looking into these matters to ensure they are addressed appropriately.Your positive remarks on the hotel's condition, the level of service provided, and the room amenities are greatly appreciated. These are aspects we take great pride in and are pleased they enhanced your experience with us.We hope to welcome you for an improved experience in the future. Best regards,Ihr Team vom TRYP by Wyndham Frankfurt

8/10 - 좋아요

Günther

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel ist doch schon etwas in die Jahre gekommen, eine Sanierung wäre nicht verkehrt. Ansonsten aber gut gelegen wenn man wie ich auf die Messe will. Personal überaus freundlich und zuvorkommend.
2024년 3월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2024년 3월 21일
Sehr geehrter Gunther,vielen Dank für Ihre Bewertung.Wir freuen uns sehr, dass Sie unsere Lage in der Nähe des Messegeländes sowie den Service unseres Personals positiv hervorgehoben haben. Es ist unser Ziel, jedem Gast einen angenehmen Aufenthalt zu bereiten und wir schätzen Ihre Anerkennung für die Freundlichkeit und Hilfsbereitschaft unseres Teams.Wir nehmen Ihre Anmerkung zur Kenntnis, dass Ihnen unser Hotel etwas veraltet erschien. Unser Haus wurde im Jahr 2010 vollständig renoviert, um unseren Gästen ein zeitgemäßes und komfortables Umfeld zu bieten. Wir bemühen uns stetig, unsere Einrichtungen zu pflegen und unseren Gästen ein angenehmes Ambiente zu gewährleisten.Gern würden wir Sie auch bei Ihrem nächsten Besuch in Frankfurt wieder bei uns begrüßen!Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

Mathias 님, Angermünde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr kleines Zimmer.
2024년 1월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2024년 2월 5일
Sehr geehrter Mathias,vielen Dank für Ihren netten Kommentar zu unserem Hotel.Es freut uns, dass Sie die Sauberkeit unseres Hauses und unseren Service positiv hervorheben. Tägliche Zimmerreinigung ist ein Standard, den wir für unsere Gäste aufrechterhalten. Wir bedauern, dass Sie die Größe Ihres Zimmers als zu klein empfunden haben. Unsere verschiedenen Zimmerkategorien bieten unterschiedliche Raumgrößen, von 15m² für ein Standard Einzelzimmer bis hin zu einer 40m² großen Suite, um den Bedürfnissen unserer Gäste gerecht zu werden.Mit freundlichen Grüßen,Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

Jim

좋아요: 직원 및 서비스
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2024년 1월 17일
Dear Jim,Thank you for sharing your review.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back in the future.Best wishes,Ihr Team vom TRYP by Wyndham Frankfurt

10/10 - 훌륭해요

Chad

2023년 11월에 2박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 12월 18일
Dear Chad,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on another occasion.Best wishes,Ihr Team vom TRYP by Wyndham Frankfurt

2/10 - 너무 별로예요

Yann

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas propre. Forte odeur de cigarette dans l'établissement. Malgré le fait d'avoir prévenu d'une arrivée tardive suite annulation de mon vol, ma chambre a été annulée et vendue à d'autres clients.
2023년 11월에 2박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 11월 30일
Cher Yann,Nous vous remercions pour ce retour.Nous sommes sincèrement désolés pour l'inconfort que vous avez ressenti à cause de l'odeur de cigarette. Nous sommes un établissement non-fumeur, et nous mettons tout en œuvre pour garantir un environnement frais et propre à tous nos clients. Concernant votre expérience avec la réservation de la chambre, nous comprenons votre déception et souhaitons vous assurer que votre expérience n'est pas représentative de nos standards habituels. Notre réception est ouverte 24h/24 pour répondre à toute situation imprévue et assister nos clients, et nous regrettons que cela n'ait pas été à la hauteur de vos attentes.Nous espérons néanmoins vous revoir chez nous. Cordialement.Ihr Team vom TRYP by Wyndham Frankfurt

4/10 - 별로예요

Laura-Isabell

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 11월 24일
Sehr geehrte Isabell,wir bedanken uns, dass Sie sich die Zeit für eine Bewertung genommen haben.Um unseren Service zukünftig weiter verbessern zu können, wäre es für uns von großer Hilfe, wenn Sie uns mitteilen, warum Sie unser Hotel nicht komplett überzeugen konnte. Wir freuen uns immer über konstruktive Kritik und bemühen uns, diese umzusetzen.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Ihr Team vom TRYP by Wyndham Frankfurt

8/10 - 좋아요

Elina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Einrichtung war in Ordnung,das Personal sehr freundlich. Das einzige was ziemlich gestört hat war dass unser Zimmer direkt am Bahnhof war sodass man alle Züge nachts hören konnte was ziemlich laut war.
2023년 10월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 10월 24일
Sehr geehrte Elina,danke für Ihr Feedback zu unserem Hotel.Es freut uns, dass Sie Ihren Aufenthalt bei uns grundsätzlich genossen haben. Wir bedauern jedoch, dass Sie durch die Geräusche der Züge in der Nähe des Bahnhofs gestört wurden. Unser Hotel verfügt über doppelt verglaste Fenster, um den Lärm so gut wie möglich zu reduzieren. Für zukünftige Aufenthalte empfehlen wir Ihnen, ein Zimmer auf einer höheren Etage oder zur Rückseite des Gebäudes zu buchen, da diese Zimmer in der Regel ruhiger sind. Wir hoffen, dass Sie trotz dieser Unannehmlichkeit eine angenehme Zeit in Frankfurt verbracht haben.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen und verbleiben mit einem freundlichen Gruß.Ihr Team vom TRYP by Wyndham Frankfurt

8/10 - 좋아요

S

2023년 10월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 10월 24일
Dear Guest,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best wishes,Ihr Team vom TRYP by Wyndham Frankfurt

8/10 - 좋아요

Anja

단체 여행
좋아요: 편의 시설/서비스
Ideal gelegen zwischen hbf. und Messe.
2023년 10월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 10월 24일
Sehr geehrte Dame,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Es freut uns zu hören, dass Sie die ideale Lage unseres Hotels zwischen dem Hauptbahnhof und der Messe schätzen. Wir sind stolz darauf, unseren Gästen eine zentrale Unterkunft in Frankfurt zu bieten, die sowohl für Geschäftsreisende als auch für Urlauber praktisch ist.Wir bedauern jedoch, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Wir nehmen Ihr Feedback bezüglich der Sauberkeit, des Hotelzustands und des Services ernst und werden dies intern besprechen, um unseren Gästen in Zukunft ein noch besseres Erlebnis bieten zu können. Wir hoffen, dass Sie trotzdem die Annehmlichkeiten Ihres Zimmers, wie die modernen Ausstattungen, genießen konnten.Wir hoffen, dass Sie eine schöne Zeit in Frankfurt hatten und heissen Sie jederzeit gerne wieder willkommen!Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

nicholas

2023년 8월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 9월 4일
Dear Nicholas,Thank you for your kind feedback.We are delighted to hear that you enjoyed your stay with us. It's great to know that our central location and modern design met your expectations. Our team is always happy to assist with recommendations for nearby restaurants and bars, and we're glad you found this helpful.We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will use it to improve our services for future guests. Your satisfaction is important to us, and we hope to have the opportunity to provide you with an even better experience on your next visit.We hope to be able to welcome you again in the future.Best regards,Ihr Team vom TRYP by Wyndham Frankfurt

4/10 - 별로예요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 8월 31일
Dear David, Thank you for reviewing your stay at our hotel.We are pleased to hear that you appreciated the cleanliness of our rooms and the level of service provided by our team. Our team works diligently to ensure a comfortable and enjoyable stay for all our guests.However, we noticed your comment regarding the hotel condition. We would like to inform you that our hotel was completely renovated in 2010, and we continuously strive to maintain and improve our facilities. We apologise if this aspect did not meet your expectations and appreciate your feedback as it helps us to enhance our guest experience.We hope we will have the opportunity to see you again in the future. Best regards,Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

Karla

in der Nacht war es zu Laut
2023년 8월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 8월 14일
Sehr geehrte Karla,wir bedanken uns für Ihre ehrliche Bewertung.Es freut uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir sind stolz darauf, unseren Gästen saubere Zimmer und einen guten Service zu bieten. In Bezug auf die Lautstärke in der Nacht bedauern wir, dass Sie Unannehmlichkeiten hatten. Unsere Zimmer verfügen über schallisolierte Fenster, um den Lärm von draußen zu minimieren. Es ist jedoch möglich, dass Sie ein Zimmer zur Straßenseite hatten, in dem der Lärm stärker zu hören ist. Bei Ihrem nächsten Aufenthalt empfehlen wir Ihnen, ein Zimmer auf einer höheren Etage oder zur Rückseite des Hotels zu buchen, da diese Zimmer in der Regel ruhiger sind.Hoffentlich können wir Sie in der Zukunft von unserem Service überzeugen.Freundliche Grüße,Ihr Team vom TRYP by Wyndham Frankfurt

4/10 - 별로예요

Mario

출장 여행
Schlechte Umgebung, laut da direkt an der Eisenbahn
2023년 7월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 8월 4일
Sehr geehrter Mario,vielen Dank für Ihre Bewertung.Es freut uns, dass Sie die zentrale Lage unseres Hotels schätzen. Wir bedauern jedoch, dass Sie die Umgebung als schlecht empfunden haben und die Nähe zur Eisenbahn als störend empfanden. Unsere Zimmer sind mit schallisolierten Fenstern ausgestattet, um den Lärm so gut wie möglich zu reduzieren. Für zukünftige Aufenthalte empfehlen wir Ihnen, ein Zimmer auf einer höheren Etage oder zur Rückseite des Hotels zu buchen, da diese in der Regel ruhiger sind.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

Jennifer Wachter

좋아요: 직원 및 서비스
The rooms are clean, the beds are amazingly comfortable. The cooler was noisy and the green light was very bright making it hard to sleep. The parking to drop off our bags was very, very, very limited.
2023년 7월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 8월 1일
Dear Jennifer,Thank you for your review.We are delighted to hear that you found our rooms clean and the beds comfortable. Our team works hard to maintain a high standard of cleanliness and comfort for our guests. However, we apologize for the inconvenience caused by the noisy cooler and the bright green light. We appreciate your feedback and will look into possible solutions to improve our guests' experience.We understand that parking can be limited at times, and we recommend using our on-site parking deck, which is available for 18.00 per day, for a more convenient parking experience.We hope to welcome you back for an improved experience next time.Kind regards,Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

Dewi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima verblijf voor een nachtje. Helaas was het warm water steeds na 5 minuten op. Er was een bad maar die dus niet kunnen gebruiken omdat het maar voor een kwart gevuld kon worden met warm water
2023년 7월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 7월 23일
Beste Dewi,Fijn dat u de tijd nam voor uw feedback.We zijn blij te horen dat u een prima verblijf bij ons heeft gehad. Wat betreft het warm water, het spijt ons te horen dat u problemen heeft ondervonden met de watertoevoer in uw badkamer. We willen u erop wijzen dat onze kamers zijn uitgerust met individueel regelbare airconditioning en extra ventilatoren zijn beschikbaar bij de receptie indien nodig. Mocht u in de toekomst een soortgelijk probleem ondervinden, aarzel dan niet om contact op te nemen met onze receptie, zodat we u direct kunnen helpen en een oplossing kunnen bieden.Graag tot een volgende keer. Met vriendelijke groet,Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

CM

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Location was great. Condition of room can be improved
2023년 7월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 7월 21일
Dear Guest, Thanks for taking the time to let us know your opinion of your stay.We are delighted to hear that you appreciated our great location. Our hotel is indeed conveniently situated near the banking district, exhibition center, and public transportation, making it easy for our guests to explore Frankfurt and its surroundings. However, we are sorry to learn that the condition of the room did not meet your expectations. Our hotel was completely renovated in 2010, and we strive to maintain a high standard of cleanliness and comfort in all our rooms. We appreciate your feedback and will use it to improve our services.We really do hope that we may be able to welcome you back on many more occasions. Best regards,Ihr Team vom TRYP by Wyndham Frankfurt

8/10 - 좋아요

Christian 님, Bremen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel sehr verkehrsgünstig - Straßenbahn direkt vor der Tür. Wir waren zu einem Konzert im Deutsche Bank Park vor Ort.Mit der Straßenbahn direkte Verbindung dorthin möglich. Zimmer zur Mainzer Landstraße hin allerdings so laut, dass schlafen mit offenem Fenster nicht möglich ist.
2023년 7월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 7월 13일
Lieber Christian,vielen Dank für Ihren Kommentar.Es freut uns sehr, dass Ihnen die verkehrsgünstige Lage unseres Hotels gefallen hat und Sie die direkte Straßenbahnverbindung zum Deutsche Bank Park schätzen. Wir sind stolz darauf, unseren Gästen eine gute Anbindung an öffentliche Verkehrsmittel zu bieten. Wir bedauern jedoch, dass Sie aufgrund der Lautstärke Schwierigkeiten hatten, bei offenem Fenster zu schlafen. Unsere Fenster sind doppelt verglast, um den Lärm von der Straße zu reduzieren. Für zukünftige Aufenthalte empfehlen wir Ihnen, ein Zimmer auf einer höheren Etage oder zur Rückseite des Hotels zu buchen, da diese Zimmer in der Regel ruhiger sind. Wir entschuldigen uns für die Unannehmlichkeiten und hoffen, dass Sie trotzdem einen angenehmen Aufenthalt bei uns hatten.Hoffentlich können wir Sie in der Zukunft von unserem Service überzeugen.Freundliche Grüße,Ihr Team vom TRYP by Wyndham Frankfurt

4/10 - 별로예요

Malou

2023년 6월에 1박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 7월 13일
Dear Malou,Thank you for taking the time to share your feedback.We are sorry that your recent stay at our hotel didn't meet all your expectations. We would love to know what we could have done to make your experience at our hotel more enjoyable.We hope to see you in the future. Kind regards,Ihr Team vom TRYP by Wyndham Frankfurt

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Durchschnitts-Hotel mit stolzem Preis
Standard-Hotel mit stolzem Preis. Vorteil: Geräumige Zimmer. Allerdings bad recht alt und fragil. Klimaanlage vorhanden war allerdings unglaublich laut. Allgemein war die komplette Unterkunft recht "klapprig". Es hatte teils einen starken Hostel-Feel. Dafür aber einen stolzen Hotel-Preis Preis für einen unüberdachten Parkplatz von 18€ pro Nacht ist absurd. Da die Lage des Hotels auch nicht super zentral ist. Hotel-Frühstuck. 100% Standard. Nicht besonders. Dafür 15€. Tipp: Nicht buchen und zum Bäcker. etc. gehen. Frühstückssaal ist zudem im Keller, was merkwürdig ist. Haben ein kleines schnuckliges Gym. Das ist wirklich ziemlich gut.
2023년 6월에 2박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 7월 4일
Sehr geehrter Gast,vielen Dank für Ihre Bewertung.Es freut uns zu hören, dass Ihnen unsere geräumigen Zimmer gefallen haben. Wir möchten jedoch auf einige Punkte eingehen, die Sie angesprochen haben. Bezüglich der Klimaanlage bedauern wir, dass Sie diese als laut empfunden haben. Wir bieten unseren Gästen individuell regulierbare Klimaanlagen in jedem Zimmer an und stellen auf Wunsch auch zusätzliche Ventilatoren an der Rezeption zur Verfügung.Wir bedauern, dass Sie den Eindruck hatten, unsere Unterkunft sei 'klapprig' und ähnlich einem Hostel. Unser Hotel wurde 2010 komplett renoviert und wir bemühen uns stets, unseren Gästen einen angenehmen Aufenthalt zu bieten. In Bezug auf den Parkplatz möchten wir darauf hinweisen, dass die Gebühr von 18 pro Nacht in unserer Region üblich ist.Zum Frühstück bieten wir ein reichhaltiges Buffet mit einer großen Auswahl an Speisen und Getränken für 15 pro Person an. Wir nehmen Ihre Anmerkungen jedoch zur Kenntnis und werden prüfen, ob wir in Zukunft Verbesserungen vornehmen können.Also, bis zum nächsten mal!Herzliche GrüßeIhr Team vom TRYP by Wyndham Frankfurt

10/10 - 훌륭해요

Fernando Gordijo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 6월에 2박 숙박함
답변 제공: Ihr Team vom TRYP by Wyndham Frankfurt 님, 2023년 6월 30일
Dear Fernando, Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon, Kind regards,Ihr Team vom TRYP by Wyndham Frankfurt

10/10 - 훌륭해요

Kai Chung

2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
Dear Kai,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,

6/10 - 괜찮아요

Peter

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Dear Peter,Thank you for taking the time to review your stay.We would have liked to have met all your requirements.We would welcome your suggestions on how we could have improved your experience.We hope to welcome you back. Best wishes,

2/10 - 너무 별로예요

RobensonVincent

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Dear Guest,Thank you for taking the time to review your stay.We are very sorry you were not happy with your experience.Any suggestions on how we could improve it?We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,

8/10 - 좋아요

Sultan

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It was booked due to air conditioner but not working. It's so pathetic
2023년 6월에 1박 숙박함
답변 제공: TRYP by Wyndham Frankfurt 님, 2023년 6월 19일
Dear Sultan, While we are delighted that you had a pleasant stay overall, we are sorry to hear of any inconvenience you faced with the air conditioning system and regret that you had not made us aware of this while on-site, our maintenance team would have happily intervened and made your stay with us more comfortable.We do hope to welcome you back in the future. All the best.TRYP by Wyndham Frankfurt

8/10 - 좋아요

Shruti

2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Dear Shruti,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,

6/10 - 괜찮아요

David

단체 여행
Hôtel vieillissant ,la chambre que j’avais n’était pas celle mise en ligne sur le site,donc déçu
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Ozlem

2023년 5월에 3박 숙박함

6/10 - 괜찮아요

Emrah

2023년 5월에 1박 숙박함

4/10 - 별로예요

Stephan

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Alt und ungepflegt
2023년 4월에 1박 숙박함

8/10 - 좋아요

TALAT

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 4월 16일
Dear Talat,thank you for your review.We are delighted that you enjoyed your stay with us.We are looking forward to welcome you again in the near future.Kind regardsMarcel BiedermannOperations Manager

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean, convenient and economical. Thank you!
2023년 3월에 1박 숙박함
답변 제공: Meltem Elghamri, General Manager 님, 2023년 3월 31일
Dear MichaelThank you for the 5 star rating!I am delighted to read that you had a pleasant stay.Best regards

6/10 - 괜찮아요

Zsolt

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 4월 16일
Dear Zsolt,thank you for your review.We would appreciate you contact us for an explanation for the result of your review.We would like to welcome you again in the near future.Kind regardsMarcel BiedermannOperations Manager

10/10 - 훌륭해요

Zenaida

2023년 2월에 7박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 4월 16일
Dear Zenaida,thank you for your great review.We are delighted that you enjoyed your stay with us.We are looking forward to welcome you again in the near future.Kind regardsMarcel BiedermannOperations Manager

10/10 - 훌륭해요

Zenaida

2023년 2월에 3박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 4월 16일
Dear Zenaida,thank you for your great review.We are delighted that you enjoyed your stay with us.We are looking forward to welcome you again in the near future.Kind regardsMarcel BiedermannOperations Manager

4/10 - 별로예요

Francesco

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frankfurt
Camera poco confortevole e rumorosa.
2023년 3월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 3월 31일
Dear Francesco,thank you for your review.We will set improvements and thank you for your feedback.Kind regardsMarcel BiedermannOperations Manager

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Galluswarte stay
Great place to stay. Very convenient location, close to train and bus stops.
2023년 2월에 5박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 2월 24일
Dear Eduardo,thank you for your review.We are delighted that you enjpyed your stay with us and hope to see you soon again at our hotel.Kind regardsMarcel BiedermannOperations Manager

8/10 - 좋아요

Chamourin

2023년 2월에 1박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 2월 8일
Dear Chamourinthank you for your feedback and the interest in our hotel.We are delighted that you enjoyed your stay with us and we are looking forward to welcome you again in the near future.Kind regardsMarcel BiedermannOperations Manager

8/10 - 좋아요

serdar

2023년 1월에 1박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 2월 3일
Dear Serdar,thank you for your feedback,We are delighted that you enjoyed your stay with us and hope to see you again in the near future.Kind regardsMarcel BiedermannOperations Manager

8/10 - 좋아요

Kaare

2023년 1월에 2박 숙박함
답변 제공: Marcel Biedermann 님, 2023년 1월 24일
Dear Kaare,thank you for your rating and the interest in our hotel.We are delighted that you enjoyed your stay with us and are looking forward to your next visit in FrankfurtKind regardsMarcel BiedermannOperations Manager