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이코노 로지 스팟실바니아 타운 센터 여행 후기

2 out of 5
이코노 로지 스팟실바니아 타운 센터
3002 Mall Court, Fredericksburg, VA

이용 후기

6.4
평점 10 - 훌륭해요. 610개 이용 후기 중 115개" "
평점 8 - 좋아요. 610개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 610개 이용 후기 중 162개" "
평점 4 - 별로예요. 610개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 610개 이용 후기 중 99개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Riley

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting sheets with stains on them and what looked like puke stains on the side of the bed, bath tub was also stained in a darkish color with soot. Smelled terribly in our room and common areas. Domestic arguments outside the rooms as well. We booked it because it was cheap and were only staying a short time. We ended up staying a total of 1 hour in the room before checking out and getting new hotel down the street. $40 more a night at the new hotel it felt like we had the Four Seasons. This place should be condemned.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Bruce

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Major highway, everything you need in nearby area such as gas, food, restaurants, shopping market, warehouse store and etc
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Adrian

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good experience staying here.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Adrian,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Moreshwar BhagatEcono Lodge Spotsylvania Town Center

10/10 - 훌륭해요

Kenneth

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tarrisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Tarrisa, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center

8/10 - 좋아요

Tarrisa

2024년 2월에 1박 숙박함

8/10 - 좋아요

daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Confort des lits
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, MikeEcono Lodge Spotsylvania Town Center

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Key never worked, well eventually it did after 15 swipes,had this problem when i arrived, the door lock needs a new battery or something. Daniel 206
2023년 12월에 1박 숙박함
답변 제공: Sally 님, 2023년 12월 31일
Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with manager for better handling of these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Front DeskEcono Lodge Spotsylvania Town Center

2/10 - 너무 별로예요

shelly

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First the staff had about 20 bottles of cleaning bottles in hall bocking entrance. 2nd sheets were either dirty or stained, staff did help me put new sheets on bed. 3rd shady characters entering and exiting building. 4th powerful Marijuana smell in hall. 5th lady screaming in the middle of night. 6th went outside to get something from car and a young lady high as a kite talking to herself. 7th bed was awful. 8th worse of all the chemical smell in room gave me a migraine. Got there late at night unable to make other plans, checked out at 0600 as fast as possible.
2023년 12월에 2박 숙박함
답변 제공: GM-Econolodge 님, 2023년 12월 25일
Dear Shelly,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As it was end of the day we were stocking our cleaning bottles, we are sorry that it caused inconvinience. We have smoking rooms on top floor, so may be due to that you felt smoke smell, we applologize. We cannot Judge people by their appearance, if there is something wrong then definetely we take care.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

Crystal

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Crystal,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Econolodge Spotsylvania Town CentreMike

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Best roadside motel
For a roadside, travelers’ motel, this may be the cleanest one I’ve ever stayed in. It was safe, quiet, clean, and the beds were very comfortable.
2023년 12월에 1박 숙박함
답변 제공: GM-Econolodge 님, 2023년 12월 25일
Dear Peter,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Thank you for the positive feedback.We hope to see you again soon.

4/10 - 별로예요

Nick

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast check-in
2023년 11월에 1박 숙박함
답변 제공: GM-Econolodge 님, 2023년 12월 25일
Dear Nick,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Thank you fot the Positive response.We hope to see you again soon.

8/10 - 좋아요

Joshua

가족 여행
좋아요: 직원 및 서비스
No vending
2023년 11월에 1박 숙박함
답변 제공: GM-Econolodge 님, 2023년 12월 25일
Dear Joshua,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have Vending at the Front desk, if you would have checked with our Front desk, they would have helped you with that. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

Tiffany

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most dirtiest place to stay. To start off the place just smells gross. The ac window u it have so much build up and dust that’s been built up for years. The toilet seat was the most absurd thing I’ve seen. It was never cleaned in at least the last 4 months. The shower head was broken and shot water all over the place and they knew that. I say that because the crappy floor molding was detoriated from the water and had mold behind it. The fridge cubby was nasty it looked like someone shaved there head and tossed the clippings there it’s very dirty. Also our toilet flooded and they gave me a mop with a towel not a mop head attached.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Virginia L.

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.MikeEcono Lodge Spotsylvania Town Center

4/10 - 별로예요

William

2023년 10월에 1박 숙박함

4/10 - 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An older hotel. Rooms nor bathrooms are not real clean. Mattress should have ben replaced years ago. The area around the property just doesn't look well maintained. They also don't understand their reservation or hotel system very well I couldn't get a printed receipt nor did they ever email me one as promised.
2023년 10월에 1박 숙박함
답변 제공: KT 님, 2023년 10월 16일
We are sorry for this inconvenience , you have reserved through expedia and payed expedia so you will get receipt to your email from Expedia .Thank you for your bussiness .

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 10월에 1박 숙박함
답변 제공: KT 님, 2023년 10월 16일
Thank you Mr Raymond.

8/10 - 좋아요

Evangeline 님, Wilmington

2023년 10월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 10월 12일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

Raymond

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Raymond

2023년 9월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 10월 12일
Dear Raymond,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

Raymond

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The management team is very friendly to all their guest. 10/10 recommend. ***I’m posting this review after an accidental submission while phone was in my pocket***
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 8일
Dear Raymond,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Centre.We really Appreciate for the Valuable Feedback. Thank you for being our Regular Guest.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Econo Lodge Spotsylvania Town Center5407868881

4/10 - 별로예요

Kenneth

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Monica

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
bedsheets had cigarette burns, so did the mattress cover, the whole building smell like pot, your room is through the building not outside, so you smell it very strong in building. Rooms are entered through that the microwave was dirty smelt like someone just warmed a barbecued sandwich. The AC was busted,
2023년 9월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 10월 3일
Dear Monica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Ashley

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 10월 3일
Dear Ashley,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

Nasser 님, Vienna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow. What can I say!? This Hotel is the best hotel in all of Virginia. The staff was amazing, mainly the nice lady who worked at the front desk. I do not remember her name, but she was truly a joy for the entire week that I stayed there during my travels to Fredericksburg, VA. I did not have any plans to come back to Fredericksburg in the near future, but now I do after staying at the Econo Lodge Spotsylvania Town Center Hotel. The unlimited coffee and tea was great and the location alone (close to the nice Mall/Town Center and Downtown Fredericksburg and Spotsylvania) was super convenient. I will definitely be staying here again if they even have any vacancies, as both short and long time hotel visitors/residents were also very friendly and personable. Everyone here was super nice and the cleaning staff was very friendly as well. This Hotel, albeit the surrounding area might look a little run down, was super clean and very very accomdating. I look forward to staying here again and checking out the rest of Fredericksburg/Spotsylvanvia. Thank you.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 11일
Dear Nassar,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback about your recent stay at our prperty and positive feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Mr. Mike BhagatEcono Lodge Spotsylvania Town Center.

4/10 - 별로예요

Diana

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stains on the bed cover, hair on the pillow, bathroom floor was dirty, chair in room was stained.
2023년 8월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 8월 27일
Dear Diana,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. You could have reach out to our Front Desk regarding this. We might give you a different room with upgrade. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 - 별로예요

Rebecca

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed
First I was asked to leave a $50 deposit after they didn’t have my room that I reserved. Room supposed to be non smoking but reeked of cigarettes. Then on top of that the air conditioning button to make it cooler was broken so the room was warm all night very uncomfortable.
2023년 8월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 10월 3일
Dear Rebecca,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman was very helpful. He fixed my tv for me.
2023년 8월에 1박 숙박함
답변 제공: Sumanth 님, 2023년 8월 12일
Dear Renee,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Front Desk

6/10 - 괜찮아요

Kayla

2023년 8월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 8월 27일
Dear Kayla,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 - 너무 별로예요

Linnie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It smells like pot in the hallways, no elevator, over charge for a 21 star hotell
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 12일
Dear LinnieThank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. We got smoking rooms on the top floor, So it smells cigarettes some times. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, GM EconoLodge

8/10 - 좋아요

Paulette

2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Dean

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
They charge a $50 deposit, which is only $7 less than the hotel room itself. Outrageous. I will not be going there again. The room was clean.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 12일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. We Charge 50 Incidental charges Policy & It will be returned after your Checkout.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely, GM EconoLodge

6/10 - 괜찮아요

William

좋아요: 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Mike Bhagat 님, 2023년 7월 12일
Dear William,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

2/10 - 너무 별로예요

Pablo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So dirty and bad service!!!
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 2일
Dear Pablo,Thank you for the feedback.We apologize for failing to exceed your expectations. You felt the room was dirty after using it for 2 hours. Still, we have offered you another room.Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

10/10 - 훌륭해요

Yazaria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean n tidy rooms the staff were cool
2023년 6월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 7월 12일
Dear Yazaria,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 6월 21일
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location, Burger King next to parking lot (no noise from Burger King) very clean and comfortable beds...will stay there again
2023년 5월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 5월 31일
Dear Ronald,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

CALVIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a very good stay,I like that the hotel is near soo many different stores and right off the main road,when I am in town again I will look to stay at the econo lodge again.
2023년 5월에 1박 숙박함
답변 제공: Mike Bhagat 님, 2023년 5월 31일
Dear Calvin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

6/10 - 괜찮아요

Alan

출장 여행
좋아요: 직원 및 서비스
It was ok for a business trip but wouldn’t take my family.
2023년 5월에 3박 숙박함
답변 제공: GM 님, 2023년 5월 23일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Poor service is never acceptable. I am very sorry to hear about your experience with our Hotel.We always strive for the best customer care and satisfaction and your opinion is very important to us.Please be assured that your concerns with be addressed appropriately. I have shared your feedback already with our Manager or Front office to prevent similar situations from happening in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. See You soon!GMEcono Lodge Spotsylvania Town Center

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't!
Charged a $50 deposit for a room with thousands of dollats of damage - holes in furniture, tattered bedding, filthy as it gets. Paid for two nights but left after the first - no refund. Just plain gross. I have photos - but the app wont let me attach them. I bet they know how gross it is, too!
2023년 4월에 2박 숙박함
답변 제공: Mike 님, 2023년 5월 16일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Deposit is required to pay all guests and we returned them once guest check out and no damange in the room.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Mike

8/10 - 좋아요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic and clean
For the low price, we got a clean room, comfy bed and nice shower. No coffee, but worth it. Right by the EV charger we needed! $15 for the dog was reasonable too. No complaints. BK coffee next door was just fine.
2023년 4월에 1박 숙박함
답변 제공: Mike 님, 2023년 4월 20일
Dear Michael, Thank you for reviewing your stay at Econo Lodge Town Center at Fredericksburg, Virgina. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We are pleased you loved our wonderful staff and property. We will share your compliments with the team. We hope to welcome you back soon for another enjoyable stay.

8/10 - 좋아요

Arthur

단체 여행
좋아요: 청결 상태
2023년 4월에 1박 숙박함
답변 제공: Mike 님, 2023년 4월 20일
Dear Arthur,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Sally 님, 2023년 4월 5일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 - 괜찮아요

James

별로예요: 숙박 시설 상태 및 시설
Very basic hotel. No breakfast. Coffee in the lobby if you get there at the right time. Walking distance to the mall if that is your thing. The staff was nice enough, but this is an older property that needs a facelift.
2023년 3월에 3박 숙박함
답변 제공: Sam 님, 2023년 3월 27일
Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

Krystle

연인과의 여행
좋아요: 청결 상태
All shopping is within walking distance
2023년 2월에 1박 숙박함
답변 제공: Kris 님, 2023년 2월 25일
Thank you for your valuable review ,which helps other travellers know about our motel surroundings.

10/10 - 훌륭해요

Jason

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is extremely nice and helpful.. privacy is amazing.
2023년 2월에 1박 숙박함
답변 제공: Sam 님, 2023년 2월 15일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

6/10 - 괜찮아요

Tim

2023년 2월에 1박 숙박함
답변 제공: Sam 님, 2023년 3월 7일
Dear Tim,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,