로비 좌석 공간

프레더릭턴 인 여행 후기

3 out of 5
프레더릭턴 인
1315 Regent St, Fredericton, NB

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1007개 이용 후기 중 411개" "
평점 8 - 좋아요. 1007개 이용 후기 중 315개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 158개" "
평점 4 - 별로예요. 1007개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 43개" "

8.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed in this hotel twice because of its price, location, and convenience. We love being right next to the Regent Mall and close to the Trans-Canada Highway. We also like being close but not too close to downtown. The rooms seem to be recently renovated and are very clean. The staff is also friendly and helpful . This past time we stayed, we noted that the bed was very hard. But it was manageable. The toilet in room 207 runs on and off all the time. But we will probably continue to choose the Fredericton Inn because of the many positives.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Raylanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

4/10 - 별로예요

Nicole

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The main area of the hotel was very clean, but my room (260) was not very clean, very stained carpet, debris left on the carpet. Garbage cans, recycling bins had garbage in them (abc gum and candy bar wrapping). I slept with my clothes on with no blankets as I felt the bed had not been fully changed as there was a smell of cologne in the bed. I got in late and was leaving early the next AM so didn't have the energy to get another room.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Hello Nicole,Thank you for taking the time to share your feedback with us. I am truly sorry that you experienced these issues during your stay. This is certainly not the experience we like to provide to our guests. I can assure you that we hold ourselves to high standards, it is unfortunate that we failed to provide that high quality stay for you. We will be following up with our housekeeping department and strive to provide a better experience for our guests.

4/10 - 별로예요

Geraldine

별로예요: 청결 상태, 숙박 시설 상태 및 시설
In refurb. Reception showed massive signs of wear. Noisy in the morning, with drilling in main area. Our room was quiet but had black mould and severe condensation problem at the windows so I complained. One staff was very competent and changed our room but the others seemed not to understand. The new room was much better but had long black hair on floor or bathroom, shelf and toilet were not fixed straight. The pillows were horrible. The place needs a lot more care and attention.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Hello Geraldine;Thank you very much for sharing your valuable feedback with us. Our apologies that your stay was not a comfortable one. we will be following up with both our housekeeping and front desk teams. We do have some great updates coming to our property this year and look forward to your return.

8/10 - 좋아요

Jingya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall it was a good experience. The only negative was the slow internet.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Good day Jingya;Thank you very much for being our guest, our apologies that the internet connection was slow during your visit. We look forward to your next visit to Fredericton.

8/10 - 좋아요

Chelsea

좋아요: 직원 및 서비스, 편의 시설/서비스
Fairly good stay for the price. Nothing fancy but check-in was easy and the staff were friendly and helpful. Had a good breakfast in the restaurant. Would stay again!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Hello Chelsea;Thank you for being our guest, we look forward to your return.

6/10 - 괜찮아요

adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the beds where very comfortable and easy location to shopping and eating out.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Good day adrian;Thank you for sharing with us that your bed was comfortable and that our location worked well during your stay. We hope to have you stay with us again soon.

10/10 - 훌륭해요

ada

연인과의 여행
좋아요: 편의 시설/서비스
Everything was in one place. Never had to leave the building
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Good day ada;Thank you very much for choosing our hotel, we are very happy that you enjoyed your stay. We look forward to your return.

10/10 - 훌륭해요

Kimberley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booking through Expedia was cheaper than booking directly with the hotel, and all was smooth. The staff seemed to go the extra length to ensure we were happy and well informed about the property. Our key card stopped working (twice), but they ran a new key care up to our room so we didn’t have to go back down again. We appreciated that. They also gave us breakfast vouchers when they found out we were parents staying with our team (the team got breakfast vouchers). The room was clean and beds were VERY comfortable. The bathroom was a bit dated, but very clean and everything worked, so it was no issue. The pool and hot tub area were a bonus that the kids enjoyed. I would stay here again.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Hello Kimberley;Thank you very much for your excellent review, we are excited to have you stay with us again soon.

4/10 - 별로예요

Julie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I appreciated the location of this property as it was close to medical facilities and other areas of interest. However, the furniture and overall condition of the rooms was terrible. I booked a deluxe room and was really disappointed. I voiced my concern and was kindly switched to another room in much better condition. A big shout out to Sean who went above and beyond to ensure that my stay was comfortable.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Hello Julie;Thank you for being our guest and sharing your feed back with us. We will share your kind words with Sean about his excellent service. We do have some exciting upgrades coming to our property this year, we hope to have you stay with us again soon.

6/10 - 괜찮아요

Brynna

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I love staying at this hotel but I was a bit disappointed with the bath room while I was there. The room they gave me had a dirty tub and when I tried to shower the shower head was caked in hard water build up and it made the water spray all over and was just not a good experience for a 3 day stay. Other then that I enjoyed my stay
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Hello Brynna;Our apologies that the bathroom in your guest room was not cleaned to the high standard we pride ourselves on. Thank you very much for sharing your valuable feedback with us, we will follow up with our maintenance and housekeeping teams.

8/10 - 좋아요

Raed

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was amazing and helpful. The bathroom was really old it needs renovating. The drains were almost stumped and the bathtub and toilet seat were flaking and peeling. The kids enjoyed the pool and we enjoyed the hot tub!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Hello Raed;Thank you very much for the very kind words about our hardworking staff. Our maintenance team will be informed of your helpful feedback regarding the bathroom. We look forward to your next stay.

6/10 - 괜찮아요

KATHY

가족 여행
별로예요: 직원 및 서비스
We were there for 2 nights we put sign out first do not disturb as we were getting ready for the day after we left we turned to please clean room we were gone for hours and when we returned no one had even given us clean towels we called front desk wanting some towels we then went out and still when we came back still no towels and had to call again needless to say never cleaned room but after 2nd call did bring towels
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Good day Kathy;Our apologies that your service experience was not at the high standard that our hotel is known for. We will share your concerns with our housekeeping and front desk teams and strive to provide a better experience.

4/10 - 별로예요

Andrew

It’s old out of Date. Room I stayed in was non Smoking. It reeked of smoke. Shower had scum around it and there was ext to no water flow.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Good day Andrew;Our apologies that your stay was not a comfortable one, we will review your concerns with our housekeeping and maintenance teams. We hope that you will try our hotel again.

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well appointed rooms!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Hello Sharon;Thank you for choosing our hotel, we hope to have you stay with us again soon.

8/10 - 좋아요

Greg

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathtub would fill with water during a shower and would slowly drain. There would be water up to our ankles.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Hello Greg;Thank you for sharing your feedback with us, we will have our maintenance department look into the bath tub drainage in the room you stayed in. We look forward to your next visit.

10/10 - 훌륭해요

Locklin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Hello Locklin;Thank you for choosing our hotel, we look forward to your return.

4/10 - 별로예요

richard

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Lots of noise late in the night. Floor in the room dirty old sheets
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Hello Richard;Thank you very much for sharing your feedback with us, our apologies that your stay was not a comfortable one.We hope that you will try our hotel again.

8/10 - 좋아요

Mike

Decent place. Didn’t go to the pool. Ice machine is broken
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Hello Mike;Thank you for choosing our hotel, we will have our maintenance team look into the ice machine. We hope to have you stay with us again soon.

6/10 - 괜찮아요

Jen

연인과의 여행
The bathrooms had mold in them and the shower curtain was old stained and torn. I had to downgrade my room as well because they messed up our reservation and couldn’t put us side by side in the rooms we originally booked . We called to confirm that the rooms were side by side right after we booked and was told yes they were . But we’re not.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Hello Jen;Thank you for sharing your concerns with us, we will review your feedback with our housekeeping and maintenance teams. We hope that you will try our hotel again.

2/10 - 너무 별로예요

Donna

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
After traveling for 13 hours we were very exhausted and needed a good rest. Unfortunately, this was not the case. We had a family who was in a domestic dispute across the hall from us. Starting around 11pm and going past 12am. Yelling and slamming doors. Screaming about drugs and cops. Kids crying and running up and down the hallway. Looked like several occupants that were in the building were sketchy. After actually spending the night.....we checked out with a late checkout needing the extra rest. Talbot, who checked us out, was very professional, and after hearing our experience reduced our payments on the 2 rooms. Would I stay here ever again, NO.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Hello Donna;We are very sorry to hear that your stay was a difficult one. Our apologies for for experience you had during your visit, we will review your concerns with our management team.

10/10 - 훌륭해요

Denise 님, kingsley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Good day Denise;Thank you very much for the great review and being our our guest.

4/10 - 별로예요

Sly

연인과의 여행
별로예요: 청결 상태
The management should stay at there own hotel just to see and hear what the maids do while leaving the dead bolts on and slamming the doors all day long. Its really annoying. Kids yelling and running through the halls at night also annoying.
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Good day Sly;Our apologies that your stay was not a restful one, we appreciate you sharing your feedback with us. We hope to have you try our hotel again.

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Convenient location, clean small room, only inconvenience was i had to go ask for a fridge and microwave
2024년 4월에 1박 숙박함
답변 제공: General manager 님, 2024년 4월 3일
Good day Anthony;Thank you very much for your review, we hope to see you again soon.

10/10 - 훌륭해요

jean 님, Québec

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Tapis dans la chambre pas tres propre
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 4월 3일
Hello Jane;Thank you very much for choosing our hotel and for your helpful feedback.

8/10 - 좋아요

Shelley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining opportunities were appreciates. Didnt like kids running in the halls after 10 at night and it would have been nice for the pool area to be available for adults only before 10.
2024년 3월에 2박 숙박함
답변 제공: General manager 님, 2024년 4월 1일
Hello Shelley;Thank you for visiting out hotel, our apologies for the noise in the hallway and thank you for your suggestion regarding the pool.

10/10 - 훌륭해요

Jay

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Met my expectations
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 4월 1일
Hello Jay;Thank you very much for the excellent review, we look forward to your return.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스
It was nice but just needs some updates.
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 4월 1일
Hello Melissa;Thank you for your review, we appreciate your feedback. We do have some exciting upgrades planned for our property this year.

8/10 - 좋아요

Marie-Sephora

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Will

좋아요: 직원 및 서비스
Its conveniently located in the city, needs updating!
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 4월 1일
Hello Will;We are very happy that our location was convenient during your visit. We do have upgrades coming to our property this year, we look forward to your return.

2/10 - 너무 별로예요

Denise 님, kingsley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General manager 님, 2024년 4월 1일
Hello Denise;Our apologies that your stay was not an enjoyable one.

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and staff were friendly.
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Hi Michelle;Thank you very much for choosing our hotel and your wonderful review, we are excited for your next stay.

2/10 - 너무 별로예요

Faylene

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There wasn’t even soap in the bathroom. The staff at the front desk couldn’t be bothered to wait on guests because they were in another room on the phone. Worst of all, they had the evening entertainment tear down after 11 pm, making it impossible to stay asleep. Worst stay I’ve ever had at any inn. Will never be back.
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Good day Faylene;Thank you for taking the time to review your concerns with our front desk during departure. We appreciate your feedback, we hope that you will give our hotel another try.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great area and close to shopping
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Good day Donald;We are very happy that our location worked well for your during your most recent visit. We look forward to your next stay.

2/10 - 너무 별로예요

Denise 님, kingsley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Good day Denise;Our apologies that your stay was not a comfortable one.

6/10 - 괜찮아요

Rannel

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Hello Rannel;Thank you for choosing our hotel, we look forward to your next visit.

10/10 - 훌륭해요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful Staff and great room. Clean and comfortable. Will definitely return.
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Hello Kelley;Thank you very much for your excellent review, we are excited to have you stay with us again soon.

2/10 - 너무 별로예요

Denise 님, kingsley

Im very impressed that they took the time to make things right in my room. The cleaning staff she was so polite efficient and friendly even though she had a mess to deal with but sometimes certain people are hired who don't care. it happens it was made right! Alot of respect for ppl working here.
2024년 3월에 2박 숙박함
답변 제공: General manager 님, 2024년 3월 21일
Hello Denise;We are very happy that we had the opportunity to correct your guest room, we will share your kind feedback with our staff member. Thank you for choosing the the Fredericton Inn.

2/10 - 너무 별로예요

Denise 님, kingsley

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ive just had to switch rooms and the new room ive just moved.in had a dirty urine filled.and full of fecal matter pair of panties in a clear plastic bag on top of my storage area where coats hang in the entry way it smells atrocious. Therefore i give the Fredericton inn a large.thumbs down. I have pics as well as a video
2024년 2월에 2박 숙박함
답변 제공: General manager 님, 2024년 3월 21일
Good day Denise;Our apologies that your room was not correct when you checked in, thank you for taking the time to speak with a member of our management team today. Thank you for choosing the Fredericton Inn.

8/10 - 좋아요

Nathaniel

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Hello Nathaniel, Thank you for being our guest, we look forward to your next visit to Fredericton.

8/10 - 좋아요

Danny

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Positive...room was clean and staff were reasonably friendly...Negatives...there was a political gathering in the conference room and there was no place to park until after 3:30 p.m., there were a large number children staying at the hotel and we had to go into the hallway twice to ask them to be a little more quiet, a couple of people were in the parking lot smoking marijuana the smoke/smell entered our room through our open window and finally the power in our room went out in the morning at 8:30 a.m....overall a very poor stay and we will not be booking the inn ever again...
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 21일
Good day, Danny;Our most sincere apologies for the difficulties you had experienced during your most recent visit to our hotel. We will share your helpful feedback with our management team, we hope that you will try our hotel again.

4/10 - 별로예요

Randy

가족 여행
별로예요: 숙박 시설 상태 및 시설
The thing my wife liked was proximity to a mall. The room was dated, mild on the windows, the toilet was not firmly fixed to the floor. The tv remote did not function properly. Picture was poor. Internet was slow and inconsistent
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 18일
Good day Randy;Our apologies for the difficulties you had experienced during your stay, we will share your helpful feedback with our team. We hope to have you try our hotel again soon.

8/10 - 좋아요

JACINTHE V.

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
Very good
2023년 12월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 18일
Hello Jaccinthe;Thank you for choosing our hotel, we look forward to your next visit.

10/10 - 훌륭해요

Doreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No carpets in our room was a big plus!!!
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 18일
Hello Doreen;We are very happy that you had a good stay at our hotel, thank you for being our guest.

8/10 - 좋아요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 4월 1일
Good day Bernard;Thank you for visiting our hotel, we hope to have you stay with us again soon.

8/10 - 좋아요

Julie

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Hello Julie; Thank you for being our guest, we look forward to your return.

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Hello Keith;Thank you very much for making us your hotel of choice.We look forward to your next stay.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Hello Jamie;Thank you for choosing our hotel, we look forward to your next visit to Fredericton.

6/10 - 괜찮아요

Denise 님, kingsley

별로예요: 숙박 시설 상태 및 시설
Iu
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Hello Denise;Thank you for visiting out hotel.

8/10 - 좋아요

Sare 님, Fort Fairfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value. We enjoyed our stay!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Hi Sare;Thank you for letting us know that you enjoyed your stay, we look forward to your return.