야외 수영장

베스트 웨스턴 빌리지 인 여행 후기

2.5 out of 5
베스트 웨스턴 빌리지 인
3110 N Blackstone Ave, Fresno, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 343개" "
평점 8 - 좋아요. 1001개 이용 후기 중 366개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 150개" "
평점 4 - 별로예요. 1001개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 63개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

DUSIK

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not want to go again
Service is not good. The vending machine is out of order so have to visit store to buy a bottle of water.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello DUSIK, We apologize for any inconvenience you encountered during your stay. Our team strives to provide excellent service, and we regret that the vending machine was out of order. We recommend reaching out to management directly to discuss any concerns, as they will be happy to address them.

10/10 - 훌륭해요

Suwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
산장같은 느낌의 아늑하고 따듯한 숙소였어요. 직원분들이 다 친절해서 인상적이었습니다.
2018년 12월에 1박 숙박함
답변 제공: Angela 님, 2019년 1월 3일
고마워요!

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good and nice
2018년 7월에 1박 숙박함
답변 제공: Angela 님, 2018년 8월 28일
Thank you

6/10 - 괜찮아요

Yibing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The neighborhood was noisy when we stayed there.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Yibing, We regret to hear about the noise disturbances during your stay. For any future concerns, please contact our management directly to address any issues promptly. Thank you for sharing your feedback with us.

8/10 - 좋아요

Teresa 님, Bakersfield

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was good! Looking forward to having my complementary breakfast ☺️
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Teresa,We're delighted to hear that you enjoyed the service during your stay! For any inquiries regarding your complementary breakfast, please feel free to reach out to our management team directly. We appreciate your feedback and hope to welcome you back soon for another pleasant stay!

6/10 - 괜찮아요

Cirila

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Good points- breakfast was great , wifi was okay but the room smells cigarette .I have to spray freshener.I think it needs renovation it’s quite old. Please work on the smell of the room it really is important to stay in a room if smells so good. The staff was helpful.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Cirila, We appreciate your positive feedback on our breakfast and the helpful staff. We value your input regarding the room smell and will pass this on to our housekeeping team for future improvements. Thank you for bringing this to our attention, as we strive to provide a comfortable experience for all our guests.

2/10 - 너무 별로예요

Edgar

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Creepy crawlers. Moved from room 114 to 120 at 3:40am because of beg bugs. Caught one live crawling on a pillow in our video. My husband woke up due to intense itching. Will not stay nor recommend this place to our family and friends. Staff are nice though.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Edgar, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Gabriel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good place to stay, plenty of options to find food around.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Gabriel,We're glad to hear you enjoyed your stay and the variety of dining options in the area! Should you need any recommendations for your next visit, feel free to reach out to us. Safe travels!

4/10 - 별로예요

Crystal 님, Chantilly

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the day I arrived I was put in a room that smelled like cigars and urine. I was traveling with 3 minors. I asked to be moved and they were able to accommodate me to a different room. two or three days later there were 3 police cars surrounding the building next to my room and a crime investigation team. Scary to experience something of that sort.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Crystal, We regret to hear about your experience during your stay. Your feedback has been noted, and we take all guest concerns seriously. Please feel free to reach out to our management team with further details for review. Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel itself was great. Had some issues with a pan handler asking my partner and I for money or a ride when we went out to eat.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Hello Stephanie,We are pleased to hear you enjoyed your stay at our hotel. We recommend contacting the management team directly to address any concerns regarding encounters outside the hotel premises. Your feedback is valuable to us for maintaining a safe and comfortable environment for all our guests.

6/10 - 괜찮아요

Leticia

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
It was inconvenience from day one when there was no shower curtain. Also, had to keep walking up to front desk everyday to get a key card because it would not work the day after. Besides that, the stay was ok
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Leticia,We regret to hear about the inconvenience you experienced during your stay. Your feedback regarding the shower curtain and key card will be shared with our team for further improvement. We appreciate your overall understanding and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

AVIJIT

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were staying in room 143 and in the bathroom there was no toilet paper holder. Toilet paper was just kept inside a small place and you can't use it properly.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello AVIJIT, We appreciate your feedback regarding the toilet paper holder in room 143. Thank you for bringing this to our attention as it helps us improve our services for future guests. We will ensure this concern is addressed for a more comfortable stay experience.

10/10 - 훌륭해요

barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello barbara,We are thrilled to hear that you found your stay comfortable and our hotel clean. Your feedback is valuable to us as we strive to provide exceptional service to all our guests. If you have any other comments or suggestions, please do not hesitate to reach out to our management. Thank you for choosing to stay with us.

4/10 - 별로예요

Ronald

연인과의 여행
If this property is representative of a Best Western property, I will not be staying at another BW.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ronald, We're sorry to hear that your stay did not meet your expectations. We value all feedback as it helps us improve our guest experience. Feel free to directly reach out to our management team with further details of your stay. Thank you for sharing your comments with us.

6/10 - 괜찮아요

Alejandra

가족 여행
좋아요: 직원 및 서비스
The hotel was clean the area was sketchy
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Alejandra, We appreciate your feedback and are glad to hear you found the hotel clean. Our location may vary perceptions, but we hope you were able to enjoy your stay with us nonetheless. If you have any concerns, please feel free to reach out to us directly.

2/10 - 너무 별로예요

Sahyli 님, Nuevo

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
En mis otros hospedajes estuvo todo bien, pero esta vez no me gustó la primer habitación que nos dieron pienso era un área de fumadores tenía un olor muy desagradable y muy amables nos la cambiaron , en esta la segunda noche olía a popo de perro muy fuerte todo el pasillo y el olor entraba a la habitación ,definitivamente ya no me hospedaré en este lugar
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Sahyli, Lamentamos escuchar sobre su experiencia y agradecemos su retroalimentación. Tomaremos en consideración sus comentarios para mejorar en el futuro. Esperamos que en su próxima estadía logre disfrutar de un alojamiento más satisfactorio.

10/10 - 훌륭해요

Fanny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is well kept and clean. Pool was very cold but went in March. Will definitely stay here next time I'm in Fresno.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Fanny, We are pleased to hear that you found our property well-kept and clean. Our pool temperature is maintained to ensure a refreshing experience for all guests. We look forward to welcoming you back on your next visit to Fresno.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Elizabeth,We appreciate your positive feedback and are delighted to hear you had a great stay. Should you have any further comments or suggestions, please do not hesitate to share them with our team. Your feedback helps us improve our services for future guests.

10/10 - 훌륭해요

Hongyu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Hongyu,We're thrilled to hear you had a positive experience during your stay! If there's anything we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our hotel for your accommodation needs.

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there many times. Great value for the money
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Kristen,We are delighted to hear that you have enjoyed your stays with us and found our hotel to be great value for your money. We appreciate your continued loyalty and hope to welcome you back again in the future for another enjoyable experience.

6/10 - 괜찮아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good except that the bed sheets were smell like cigarettes.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Philip, Thank you for bringing this to our attention. We take feedback seriously and will ensure our housekeeping team pays closer attention to details like this in the future. We apologize for any inconvenience caused during your stay.

2/10 - 너무 별로예요

Roxanne

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Roxanne, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have so we can address them accordingly.

10/10 - 훌륭해요

Alice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed my stay
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Alice,We are delighted to hear that you enjoyed your stay! Your feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful experience.

8/10 - 좋아요

Erlyn

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Erlyn,We are thrilled you had an enjoyable stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic experience.

6/10 - 괜찮아요

Tung-Yueh

연인과의 여행, 가족 여행
별로예요: 청결 상태
打掃不乾淨
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Tung-Yueh, We apologize for any inconvenience caused by the cleanliness issue in your room. Your feedback is valuable and has been forwarded to our housekeeping team for review and improvement. We appreciate you bringing this to our attention so we can ensure a more pleasant stay for all our future guests.

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome staff, breakfast was great, a lot of parking, was able to check in early, quite and safe
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Alexandra,We are delighted to hear that you enjoyed the great breakfast and found our staff to be awesome. It's fantastic that you appreciated our ample parking and were able to check in early. We aim to provide a quiet and safe environment for all our guests to enjoy their stay.

10/10 - 훌륭해요

mark 님, rancho cucamonga

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
suited our needs
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello mark,We are delighted to hear that our hotel suited your needs. We strive to provide a comfortable experience for all our guests. If you have any further feedback, please feel free to reach out to our management team.

10/10 - 훌륭해요

shannon

단체 여행, 반려동물 동반 여행
Clean room, great breakfast, staff fantastic
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello shannon,We are delighted to hear that you enjoyed our clean rooms, delicious breakfast, and fantastic staff during your stay. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again in the future.

2/10 - 너무 별로예요

Laura

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like mold and pet urine. Tv didn't work any parking
답변 제공: Manager 님, 2024년 2월 13일
Hello Laura, Thank you for sharing your feedback with us. We regret to learn that your recent stay fell short of your expectations. We take all guest concerns seriously and will address the room condition and TV functionality with our team to ensure an improved experience for our future guests. Regarding parking, we apologize for any inconvenience caused and will reassess our procedures in this area. Your input helps us enhance our services, and we hope to have another chance to serve you better in the future.

2/10 - 너무 별로예요

Nick

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Nick, We appreciate you taking the time to rate your recent stay. We apologize if your experience did not meet your expectations. We would like the opportunity to address any specific concerns or issues you may have encountered during your stay, so please do not hesitate to reach out to us directly. We value your feedback and hope to have the chance to make it right.

2/10 - 너무 별로예요

Marshall

가족 여행
The price was cheap. Needs to be better monitored on what’s going on inside the hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Marshall, Thank you for choosing our hotel for your stay. We appreciate your feedback regarding our monitoring processes and will definitely look into this matter further to ensure a better experience for our guests. Your comments are valuable to us as we strive to improve the quality of our services.

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설
The property is in the middle of a remodel, for example, the breakfast room was blocked off and a few tables crammed into a very much overheated space. Room was OK but not as clean as I'd prefer if you looked carefully. Area is a bit sketchy, there were crazy people pacing and back and forth and yelling in front of the parking lot entrance both when I arrived and departed. Staff was courteous. It was just OK. I won't be staying again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Michael, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by our ongoing renovations and the limited space in the breakfast area. We strive to maintain cleanliness to the highest standards, and we regret that we fell short in this aspect. The safety of our guests is of utmost importance, and we will address the issue you mentioned. We truly appreciate your kind words about our courteous staff. We hope you will reconsider and give us another chance in the future.

10/10 - 훌륭해요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Juan,We are delighted to hear that you had an excellent stay at our hotel. Your satisfaction is our top priority, and we are thrilled to receive a perfect rating from you. If you have any further feedback or if there's anything else we can do to make your next visit even more enjoyable, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello John,Thank you for choosing our hotel for your stay! We are thrilled to see that you had an excellent experience with us. We appreciate your support and hope to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Joe,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. Our team takes great pride in providing excellent service and ensuring a comfortable stay for our guests. If there's anything else we can do to enhance your next visit, please feel free to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Mark

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Mark,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are thrilled to hear that you had a great experience with us. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Anthony,We're thrilled to hear that you had an excellent experience during your stay with us! We strive to provide top-notch service and exceed our guests' expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back in the near future!

2/10 - 너무 별로예요

billions

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Water at bathroom sink runs very little. Shower head falls out. Breakfast is not that good.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello billions, Thank you for sharing your experience with us. We apologize for any inconvenience caused regarding the water pressure in your bathroom and the shower head. We appreciate your feedback on the breakfast and will pass it along to our team for improvement. We value your input and hope to have the opportunity to welcome you back in the future for a better stay.

10/10 - 훌륭해요

Miki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Miki,to hear that you had a pleasant stay at our hotel. We strive to provide excellent service and are thrilled to know that we met your expectations. Thank you for taking the time to share your feedback, we truly appreciate it. We hope to welcome you back in the future for another enjoyable experience.

6/10 - 괜찮아요

Kostyantyn

Everything old and tired
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Kostyantyn,Thank you for your feedback regarding your recent stay. We appreciate hearing about your experience and apologize if the hotel did not meet your expectations. We value your input and will share it with our management team for further review and improvements. We hope you will consider giving us another chance in the future to provide you with a more satisfactory stay.

2/10 - 너무 별로예요

antonio

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello antonio, We're sorry to hear that you weren't fully satisfied with your recent stay. We encourage you to reach out to our hotel directly so that we can address any specific concerns or issues you may have had. We value your feedback and would like the opportunity to make it right.

10/10 - 훌륭해요

Paulette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fresno BW Dec 23
this hotel is only 5 minutes from VA hospital in Fresno. The employees are kind, considerate, helpful and a great help to family from out of town. the rooms are clean and comfortable. Management was wonderful when my TV was not coming on. they fixed the problem right away. The breakfast was the best. great variety, hot , wonderful selection of fruit, cereal, biscuits and gravy, breakfast meats, yogurt and so much more. everything was hot and fully stock at all times , everything was clean and oh yes the waffles were excellent. the outdoor pool looked wonderful and the young kids were having a great time, was a little cold for me. Sherry was wonderful at the front desk. She gave directions for all the things i needed in the area and was caring and kind.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Paulette, Thank you for sharing your positive experience at our hotel. We appreciate your kind words about our helpful and considerate staff, clean and comfortable rooms, and the great variety offered at breakfast. We're glad we resolved the issue with your TV promptly, and it's great to know that Sherry provided excellent service by giving you helpful directions and being caring. We hope you had a wonderful time exploring the area.

10/10 - 훌륭해요

Paulette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BW Fresno
Front desk were pleasant and professional. Sherrie and her trainee were wonderful. the lobby was decorated with holiday spirit. the breakfast was the best I have had in any hotel and i have stayed in over 30 this year. it was fresh, great variety and every thing was well stocked. the person making breakfast was wonderful, smiled made you feel at home and keep things tidy and clean
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Paulette,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our front desk staff, particularly Sherrie and her trainee, were pleasant and professional during your stay. Our team takes pride in creating a warm and welcoming atmosphere, and we're glad that you enjoyed the holiday decorations in our lobby. We're also delighted to know that you found our breakfast to be the best you've had in any hotel this year, with a great variety and well-stocked options. Our breakfast attendant appreciates your kind words and will be happy to hear that they made you feel at home and kept everything tidy and clean. We look forward to welcoming you back in the future for another wonderful experience.

10/10 - 훌륭해요

bransin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valerie and staff was very professional easy to talk to. Above all extremely courtesy which made my stay great.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 8일
Hello bransin,Thank you for taking the time to share your positive experience with Valerie and our staff. We pride ourselves on providing professional and courteous service to all of our guests. It's wonderful to hear that this contributed to making your stay enjoyable. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

ester

좋아요: 숙박 시설 상태 및 시설
Traffic was really busy
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 8일
Hello ester,We apologize for any inconvenience caused by the traffic in the area. We understand that it can sometimes be overwhelming, especially during peak hours. We appreciate your understanding and hope that it did not significantly impact your overall experience. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 - 훌륭해요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Clifford,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Velraj

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Dining hours were limited. Bath room was not kept very clean. Room as such did not look very pleasant
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 30일
Dear Velraj, Thank you for taking the time to leave us a review. We really appreciate that. Have safe travels. Hotel management

10/10 - 훌륭해요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was okay
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 30일
Dear Pablo, Thank you for taking the time to leave us a review. We really appreciate that. Have safe travels. Hotel management

10/10 - 훌륭해요

Arturo

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Arturo,We appreciate you taking the time to rate our hotel with 5 stars. We are delighted to hear that you had a wonderful stay with us. Should you have any further comments or suggestions about your experience, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 16일
Dear Angelica,Thank you for taking the time to leave us a review. We really appreciate that. Have safe travels. Hotel management