디럭스룸, 더블침대 2개, 금연 | 고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대

라킨타 인 바이 윈덤 프레스노 요세미티 여행 후기

2.5 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 1003개 이용 후기 중 173개" "
평점 8 - 좋아요. 1003개 이용 후기 중 196개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 165개" "
평점 4 - 별로예요. 1003개 이용 후기 중 192개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 277개" "

5.6/10

청결 상태

6.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

MIYOUNG

가족 여행
별로예요: 청결 상태
가성비로 간 숙소지만 별로
여행중 라스베가스로 이동하다 중간애 1박 했던 숙소. 가성비로 찾긴 했었지만 그래도… 일단 오래되어서 약간의 냄새가 있었는대 그런건 견딘다고해도 먼지가 많아서 코가 간질간질 위샌상 조금 찜찜했다 탁자나 물건들에 먼지…추천하긴 좀…ㅜㅜ
2022년 3월에 1박 숙박함
답변 제공: Rebecca Ellington, Night Auditor 님, 2022년 3월 22일
Thank you for your feedback on your recent stay with us. We have talked to our staff regarding your concern and we hope to see you again on your next trip

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not that great. If you been here be4
2021년 9월에 1박 숙박함
답변 제공: Rebecca Ellington, Front Desk Agent 님, 2021년 10월 6일
Thank you for your feedback on your recent stay with us.

6/10 - 괜찮아요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was nice we didn’t have any issues checking in and our stay was peaceful and quiet
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 15일
Dear Valerie,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be peaceful! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 - 괜찮아요

Maria

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
front desk staff very friendly. Building is outdated but we dont mind. Room is outdated and cleaned very good by the hardworking housekeepers!
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 8일
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff to be hardworking and friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations, and hope to work on being outdated in the future. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Fresno

10/10 - 훌륭해요

Salvador

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 8일
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found it to be super. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Fresno Yosemite

8/10 - 좋아요

Raoul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was weak
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 5일
Hi Raoul,Thank you for taking the time to provide feedback. We understand the Free Breakfast was not up to your standards, but I hope everything else exceeded your expectations. We provide hot and cold items for breakfast, it could have been possible of a run out of items type of situation but if you plan to come back in the future, we hope to pleasantly surprise you.Thank you again

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Lilianna 님, 2024년 4월 3일
Thank you for leaving a review, hope to see you again in the near future. Have a good evening.

6/10 - 괜찮아요

Emily

The room feels dark and dingy. It might feel lighter and brighter if the wall wasn’t painted dark purple and there was light through the one window. Whomever they hired to paint should be replaced. There is paint splattered all over the floor and drops on the refrigerator. This is my first time in a La Quinta and it will definitely be my last. The neighbors got home around 2am and have been partying next door all night. It’s now 6:30am. I just want to get out of here.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Lilianna 님, 2024년 4월 3일
Good Evening Emily, thank you for leaving us review, we hope see you soon and give us another chance to make it a better stay next time, we are sorry you had a unpleasant stay, we will bring this to or mangers attention.

10/10 - 훌륭해요

Maribel

단체 여행
The hotel was close to our event venue.
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 25일
Hi Maribel,Thank you for taking the time to give us a great comment, and glad we were the ones close to your event venue!Thank you again,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super bien
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 25일
Hola David,¡Gracias por tomarse el tiempo para brindarnos su reseña y nos alegra que haya tenido una excelente estadía! Gracias de nuevo

8/10 - 좋아요

Shannon

좋아요: 직원 및 서비스
Customers are very rude when they get up in the morning they're talking loud standing by your door they don't know if you're asleep or up that's one thing it needs to be said please respect your neighbors while staying here other than that no problem
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 22일
Hi Shannon,I must agree with you that some people really do not have common courtesy and I apologize for those that did not respect those around them!I am glad to hear that your stay with us was satisfactory other than the other guests. Thank you for your feedback!

4/10 - 별로예요

Raul

2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 8일
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as expected. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 - 훌륭해요

Jackie

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
the girl who checked us in was so sweet and very helpful
2024년 3월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 3월 20일
Thank you for sharing with the front desk staff, glad to hear your check in experience was pleasant and accommodating.

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location to Selland arena.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 20일
Dear Anthony,Thank you for sharing your feedback with our team. We are happy to hear that your stay was accommodating and the location was convenient. We hope to see you for any future bookings.

2/10 - 너무 별로예요

Richard

2024년 3월에 1박 숙박함
답변 제공: Lily 님, 2024년 4월 4일
Good Afternoon Richard, thank you for leaving us a review, we would love to hear on why you stay was not a good stay, any feedback would be appreciated. hopefully to fulfill the next guest(s) stay or possibly a future stay you book with us again. Front Desk Agent Lilianna R. :)

10/10 - 훌륭해요

Patricia

2024년 3월에 1박 숙박함
답변 제공: lily 님, 2024년 4월 3일
Hello Patricia, thank you for taking the time and leaving us a review, we hope to see you soon again. Front Desk Lilianna :)

10/10 - 훌륭해요

Li

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 12일
Dear Li,Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to see you for any future bookings!

6/10 - 괜찮아요

Valerie

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet smelled like it hadn't been cleaned in weeks and the rooms were a little outdated. The noise coming from people walking and talking loudly in the halls at about 2:30 AM felt like they were right in the room with us. Though I will say that the front desk staff was pleasant and helpful during our stay.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 5일
Dear Valerie,We are sorry to hear that you experienced these issues during your stay. I have shared your concerns with our Facilities Manager. We hope this does not impact any future bookings.

2/10 - 너무 별로예요

leonor

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No me regresaron mi depocito de 2 cuartos ke rente ke ablara al banco si eyos me los tenian ke devolver y no me fieron mis 200 dolares
답변 제공: Management 님, 2024년 3월 5일
Dear Leonor,I have looked into your reservation, we did not take your deposit. It was released upon checkout. It was only authorized for 100. If you need help in regard to this, please contact us at 559-442-110 ext. 5. Thank you,

10/10 - 훌륭해요

Ramiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 2월 27일
Dear Ramiro,Thank you for your feedback. I am happy to hear that you enjoyed your stay. Please come back and see us for any future bookings!

6/10 - 괜찮아요

Nancy 님, Morro Bay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1st day for breakfast hot gravy was brought out but the biscuits were frozen. Within an hour there was no meat or eggs. 2nd day very early there were no meat or eggs. There was plenty of bread for toast and waffle mix. Only one coffee caraft that emptied quickly.
2024년 2월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 2월 23일
Dear Nancy,We are sorry to hear that you did not enjoy breakfast. We hope this negative experience doesn't affect booking in the future! Have a great day!

10/10 - 훌륭해요

MAYELA

2024년 2월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 3월 20일
Thank you for sharing for feedback with the front desk staff. We hope to see you again for future bookings.

2/10 - 너무 별로예요

Fab

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
cockroaches
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 20일
Dear Fab,I am sorry to hear that you experienced this issue during your stay. I will call our third-party pest control company and have this taken care of. Have a great day.

2/10 - 너무 별로예요

Annie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2024년 2월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 2월 15일
Dear Annie,We are sorry to hear that you did not enjoy your stay. I am unsure what issues you experienced, so we can correct them. Have a great day!

6/10 - 괜찮아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean but the stairs and walkways should be better maintained. The elevator was broken so we had to carry everything upstairs. After taking our suitcases and belongings into our room, we noticed that the door wouldn't lock when it was closed. Staff couldn't figure it out and didn't have another room ready for us, so we had to walk downstairs and put everything back in the car so we could get to our event on time. When we returned after 11pm, there was only a room on the third floor, so we had to walk everything back up to the new room. The problems with the door lock and elevator were not the fault of the staff on duty and they handled things as well as they could. When checking out the next day, I accidentally left my charger in the room and my key stopped working. Housekeeping said they couldn't open the door so I could go back in, but the young woman at the front desk was nice enough to walk up to the third floor and get the charger for me.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 13일
Dear Trevor,Thank you for your feedback. I am sorry to hear that you experienced these issues during your stay. We are working on these issues and hope it doesn't affect your opinion of La Quinta. We hope you have a great day!

10/10 - 훌륭해요

ailish

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pleasant stay !
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 6일
Dear Alish,Thank you for your feedback!Have a great day.

10/10 - 훌륭해요

Felicia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice and clean.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 6일
Dear Felicia,Thank you for your feedback!Have a great day.

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a calm and warm feeling I get every time I stay here. The rooms are very clean and in order. The beds are super comfortable which help me sleep like a baby. There is very little noise from other guests or the outside world. I have stayed here several times over the weekend and I haven't had any bad experiences whatsoever. The staff is very friendly, professional and kind. The service is great and breakfast is available with a variety of food items to choose from. The WiFi has no issues with slow connection. There are plenty of cable channels to watch during your stay. There's a microwave and a small fridge for added convenience. There's quite a bit of places to choose from that are near by, when it comes time to eat or have some leisure time. I recommend this place for its low rates and added comfort. Room availability is always reliable convenient. *****Full stars by me*****
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 13일
Dear Gabriel,Thank you very much for your feedback. We are very happy to hear that you enjoyed your stay. We hope to see you again for any future bookings! Have a great day.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient and the staff was friendly once they finally came to the front desk. I could only use 3 of the 6 drawers in the dresser. For some reason the other 3 would not open. The breakfast was very limited with only waffle mix, cold cereal and two pans that were emply that I assumed had scrambled eggs in one and some lind of meat in the other and this was at 8 am. When I first got there I walked around the hotel to get familar with the layout. I was in a room on the second floor. I went to the third floor looking for an ice machine and it looked like the third floor had not been used in quite some time with pigeons roosting everywhere and pigeon poop everywhere. This stay met the bare basics except for the lack of a breakfast. Fortunately there is an IHOP next door. I will look a little harder the next time I need a place to stay in Fresno.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 1일
Dear Thomas,Thank you for your feedback. As an exterior property, we are constantly trying to combat the pigeons and I apologize that it inconvenienced your stay. As far as breakfast is concerned we do offer a continental breakfast, and am sorry if it wasn't refilled in adequate time. I will talk to my breakfast hosts. I hope this doesn't negatively impact your views on all La Quinta's. I hope you have a great day!

2/10 - 너무 별로예요

Ryan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 30일
Dear Ryan,Thank you for your feedback. I apologize that you did not enjoy your stay. I am unsure what issues you experienced so we can try and correct them. Have a great day!

8/10 - 좋아요

Harry

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Generally good. However, I was not impressed with the breakfast was not well serviced.
2024년 1월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 25일
Dear Harry,I am sorry you had this experience. We did have a staff member call out and are sorry this inconvenienced your stay. We hope this doesn't affect your future stays. Have A great day!

6/10 - 괜찮아요

Emma Patricia

2024년 1월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 23일
Thank you for your feedback!

10/10 - 훌륭해요

Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 18일
Dear Francisco,Thank you for your feedback! I am happy to hear that you enjoyed your stay! Please come back and see us for any future bookings!

4/10 - 별로예요

Finn

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Fine I guess
The room was alright but the walls very thin. All three nights people were shouting at each other right outside my door. I didn't feel super safe.
2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 8일
Hi Finn, Thank you so much for taking the time out of your day to share your experience. We understand you experienced disturbances from other guests and we will look into the situation so that other's do not experience it in the future. Please do not hesitate to reach the front desk during your stay for any concerns, we are here 24/7. Thank you!

8/10 - 좋아요

Jagbir singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything all good
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 8일
Hello Jagbir,Thank you so much for your feedback! We appreciate you!

8/10 - 좋아요

Herman Alberto Galindo

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The elevator was not working Little maintenance in the rooms
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Herman,Thank you for sharing your feedback with our team. I am sorry that the elevator is out of service. Please know we are currently working on this issue. Have a great day!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Guest,Thank you for your feedback. We hope you come back and see us for any future bookings!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Guest,Thank you for your feedback. We hope you come back and see us for any future bookings!

10/10 - 훌륭해요

San Juana

2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 23일
Thank you for your feedback!

8/10 - 좋아요

Chalee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: La Quinta Team 님, 2024년 2월 10일
Thank you for your feedback.

4/10 - 별로예요

Lue

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inconvenient
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 28일
Dear Lue,Thank you for your feedback. I am not sure what the issue was, or what was inconvenient. I hope you have a great day!

10/10 - 훌륭해요

ARACELI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: La Quinta Team 님, 2024년 2월 10일
Dear Araceli,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. Please come back and see us for any future bookings!

8/10 - 좋아요

Efrain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was helpful and friendly. The room was nice and clean. Good place to stay. I will return at another day.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 28일
Dear Efrain,Thank you for your feedback. Have a great day! We look forward to seeing you for any future bookings!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Even a Motel6 room gets you a minifridge and micro
Is the first time I get a room with no microwave and no minifridge., the thermostat on the wall is not controlling anything , you have to go to the wall AC unit and push the buttons on it.
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 28일
Thank you for your feedback, we do have rooms with microwaves and fridges you would just need to request it. Sorry about the misunderstanding. Have a great day!

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room standard
I asked for a non smoking room but it was definitely smoked in.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 22일
Dear Sarah,Thank you for your feedback. I am very sorry to hear this. All of our rooms are non-smoking however, sometimes people break that rule. Regardless, you should not have been given a room under those conditions. I offer my sincere apologies. Thank you, and have a great day!

6/10 - 괜찮아요

Alejandro

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 22일
Thank you for your feedback.

2/10 - 너무 별로예요

Rael A

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Receptionist, was not hospitable. Elevator wasn’t working, & the one that was working was very dirty & smelled. Room was very dirty, cough was dirty, room smelled and smoke alarm was beeping. We will never stay here again.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 20일
Dear Rael,I am very sorry that the desk receptionist was not hospitable and the room was dirty. I will talk to the front desk agent and the housekeeping team. Have a great day!

8/10 - 좋아요

Michael 님, San Francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 20일
Dear Michael,Thank you for your feedback! Have a great day!

2/10 - 너무 별로예요

Hugo 님, Burbank

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had to change rooms twice. The first one was ok until the day after one of the beds was not made. They gave me another room where the heater was not working and the towels were used. Then they gave me another room where we found a bedbug. Finally the gave me an acceptable room with a minor problem, the water was not completely drained in the bathroom sink.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 19일
Dear Hugo,I am sorry to hear that you had this experience. I did share your feedback with our Facilities Manager. We did have a third-party pest control company come out to inspect the room that you said had bed bugs, the pest control did not find any evidence of this. I will be happy to send you their report. Have a great day, and once again I am sorry that you had a negative experience.

10/10 - 훌륭해요

Da

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 12일
Dear Da,Thank you for your feedback. We hope to see you for any future bookings!