야외 수영장

모텔 6 비세일리아, 캘리포니아 여행 후기

2 out of 5
모텔 6 비세일리아, 캘리포니아
4645 W Noble Ave, Visalia, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 983개 이용 후기 중 299개" "
평점 8 - 좋아요. 983개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 983개 이용 후기 중 158개" "
평점 4 - 별로예요. 983개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 983개 이용 후기 중 123개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Sophia,CSR 님, 2019년 11월 4일
Hello, Thank you for your rating. We would love to know more about your experience. That can make the required changes and improvements. We always welcome our guest’s ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: Sophia, CSR 님, 2019년 7월 22일
Hello, I would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel! We use our guests' review to improve our services for our guests' future visits, and I look forward to reading your review.

4/10 - 별로예요

Park

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추!!
벌레 기어다님.
2018년 7월에 1박 숙박함
답변 제공: Sophia, CSR 님, 2018년 8월 3일
하이 파크! 이 메모가 잘되기를 바랍니다. 우리는 귀하의 의견을 관계자에게 보냈습니다. 이 나쁜 경험에 사과드립니다. 이것은 듣기에 매우 실망 스럽지만, 우리가 당신에게 그것을 할 수있는 또 다른 기회를 주길 바랍니다. 이 문제에 대해 개인적으로 논의하고 싶다면 알려 주시기 바랍니다.

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Worst experience I’ve ever had. First room was infested with roaches. Second room a broken tv and phone
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Francine

좋아요: 편의 시설/서비스
Nice people that works there
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Dear Guest,We appreciate your positive feedback regarding our staff. We are so glad we were able to provide you with a wonderful experience and if you have any further feedback or suggestions regarding your stay, please write to us.

2/10 - 너무 별로예요

Jenny

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room really stunk. People were drinking all day though out the night in front of their rooms being loud. Also, there was an inconvenient and mandatory cleaning of rooms every day. Will not stay here again!
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 22일
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. Our Team hopes this will not be your last impression of us and hopes that you will reconsider staying with us in the future.

4/10 - 별로예요

Janesa

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,Thank you for staying with us. We noticed that you rated us below 5 stars and we would appreciate your feedback on the issues you encountered during your stay. Our goal is to always provide our guests with an exceptional experience and we value your honest feedback to help us improve.

10/10 - 훌륭해요

Karen

Easy and comfortable. Next time I’ll know coffee is ready in the office…used to having a small coffee maker in the room.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 27일
Dear Guest,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt like the huge speed bumps. Can damage car
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 24일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

EDITH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
답변 제공: Sophia CSR 님, 2024년 2월 19일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 - 좋아요

Michael G

출장 여행
좋아요: 직원 및 서비스
The location was ok. The room smelled of smoke. The bed spared on the 2nd bed had cigerate burns. It was right next to highway so noisy.
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Dear Guest,Thank you for taking the time to share your experience. We regret the inconvenience caused due to a noisy road. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

8/10 - 좋아요

Johnny 님, St. Francois Xavier

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 17일
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 - 훌륭해요

Gabino

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy tranquilo y limpio
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 10일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 - 괜찮아요

Andres

별로예요: 직원 및 서비스
I didn’t like that even tho I booked online with Expedia motel 6 should advertise that their is a 60 dollar cash security deposit
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 5일
Dear Guest,We regret the inconvenience faced by you. As per the property policy, the administrative fee of USD 60 per accommodation is applicable and that's mentioned on our website as well. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 15일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Stay was fine. Only issue was all the homeless people roaming the property, but that’s a problem thoughout Visalia.
2023년 12월에 6박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Lucio

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 8일
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.

10/10 - 훌륭해요

Silvestre 님, Santa Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So nice grateful place to stay 😉
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 1일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 - 괜찮아요

Raul

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 1일
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas Visit 2023
Didn’t see the drugs being sold out of the end room this time like I did on my last visit. I do enjoy the large grass area by the pool. And walking close to restaurants.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 28일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You Tuber
Clean good Location Quiet, Safe ,Very Nice Staff.. Give it ⚾️⚾️⚾️⚾️⚾️ Recommendations If you Travel Baseball Has Big Grass Area !
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 26일
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you enjoyed our services. We will always ensure that we keep delighting you with our facilities and services.

10/10 - 훌륭해요

Alisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 27일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Taisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 26일
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Gabrial

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 26일
Dear Guest,We are sad to see this rating and would love to know more about your experience so, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

Lisa Bell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 8일
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 1일
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Raul

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 18일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Nickolus

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 15일
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 - 훌륭해요

Brant 님, Salinas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and well managed
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,Thank you for the glowing review! We're thrilled to hear you found our establishment very clean and well-managed. We appreciate your 5-star rating and look forward to welcoming you back soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay and convenient location.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,We're grateful for your outstanding 10-star rating! It's wonderful to know you had a great stay and found our location convenient. Your positive feedback is truly appreciated, and we can't wait to have the pleasure of hosting you again in the future. Wishing you safe and enjoyable travels!

8/10 - 좋아요

alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for price
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 6일
Dear Guest,Thank you for your 4-star rating! We're glad to hear that you had a great experience with us. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

8/10 - 좋아요

Godfrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
low budget motel. will stay again.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 2일
Dear Guest,Thank you for your rating and review. Receiving an astonishing 4-star rating and review is a real victory for our hotel. Glad to see that you liked our Budget-friendly hotel. We are infinitely grateful that you will choose us again. Looking forward to hosting you again.

8/10 - 좋아요

Julian

2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 2일
Dear Guest,Appreciate your business and your time rating your stay. You can share your experience in detail and let us know about the pros and cons. We welcome our guest's positive and negative feedback to improve our services. We would love to host you again.

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Honestly it was not horrible. Would I stay there again? Maybe. The room looked like it had been wiped down and linens changed. The only placed that looked uncleaned to the eye were the shower head and the curtain rod. Other surfaces seemed clean. None the less I found 3 roaches in the room. Granted, since I'm not a killer, I remove them and put them outside. So it could have been the same roach on 3 different occasions. The first time I saw a roach walking across the floor, it stopped when it encountered a hair. Somebody else's hair. That was a little gross but here's the thing. If you're staying here on your way to Sequoia or something, guess what you're gonna encounter in the woods...bugs. I wouldn't recommend walking barefoot on the floors, your feet will be filthy after a while, and yes there's bugs, but as a place to rest and secure youe belongings during a nature-themed road trip, it really was that horrible. There was a gross smell (more chemical/sewer gas type, not human-related) in the bathroom so I just kept the door closed. Bathroom door was tight in its frame so hard to open and close but not a big issue. Not much light in the room either, closet area was dark with no light at all. Really if the room cost about $25 less it would a good deal vs. the conditions. The receptionist was good, no issues at all with her. Didn't feel safe leaving anything in my car in this area. But that's not the hotel's fault, just the area.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,Thank you for taking the time to share your detailed feedback. We appreciate your honesty and are glad to hear that aspects of your stay were satisfactory. However, We apologize for any inconveniences you experienced with cleanliness and pests; rest assured, we'll address these concerns promptly. It's encouraging to know that our receptionist provided a positive experience. We value your input and will use it to make improvements for a better guest experience. We look forward to you returning in the future!

6/10 - 괜찮아요

Antonio

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 2일
Dear Guest,We appreciate the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

MUNEHIRO

2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 - 괜찮아요

Timothy

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 - 좋아요

Ray

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a motel 6 this place was better than most motel 6. The place was not fancy but it was clean and the rooms were not old and dingy. The front desk people were nice. My one complaint was the freeway noise but what can you do about that. Also it was interesting I was asked for a $60 cash deposit on check in. I got it back but that’s the first time I have had to do that.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,Thank you for your 4-star review! We appreciate your positive feedback about our cleanliness, updated rooms, and friendly front desk staff. We understand the freeway noise can be a challenge, but we're glad you found our motel to be better than most. Regarding the deposit, we apologize for any inconvenience and appreciate your understanding. We hope to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Steven

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks loved my stay
2023년 10월에 6박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 - 좋아요

N Gale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice large room. Found some mold in the bathroom above the shower.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Appreciate your wonderful 5-star rating and review. Glad to see that you liked our large rooms. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our housekeeping team for improvements. Our team is looking forward to hosting you again soon!

4/10 - 별로예요

Julian

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Malas almohadas y el colchón hacia mucho ruido, las toallas muy pequeñas. Los corredores de acceso a las habitaciones están sucios y descuidados
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 - 너무 별로예요

Sandra

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - 괜찮아요

Teresa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Roaches.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had a tub but no drain stopper. That is the only critique I have. Otherwise it was quite comfortable. The AC worked and I got to enjoy my room at a cozy 65°F despite being in warm California, ice was available to the left of the office, gas station a 3 minute walk for snacks and drinks, checkin and out was quick and easy, staff was kind and efficient. Definitely would recommend for a comfortable stay on a budget!
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Thank you for your thoughtful feedback! We appreciate your 4-star detailed review. Apologies for the inconvenience with the tub drain stopper. We're delighted you found the room comfortable, enjoyed the AC, and appreciated our convenient location. It's great to hear you had a positive experience with our quick check-in/out, kind staff and the nearby amenities. We look forward to welcoming you back for another comfortable stay on a budget!

2/10 - 너무 별로예요

lisa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stairs are rusted with broken metal, walk up with caution unless you want to but cut with rusty metal - literally. They charge a $60 refundable cash ONLY deposit. Which was super inconvenient as we had to leave and go find an ATM. Floors were filthy inside, my son looked like a cave man after walking barefoot.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 21일
Dear Guest,Thank you for sharing your experience. We're sorry to hear about the issues you encountered with the stairs and cleanliness. We appreciate your feedback and will address these concerns promptly. Regarding the 60 deposit, Our policy requires a 60 deposit which is refundable after check-out, and this is to safeguard the property against any damage. We never want our guests to suffer like this. Please share what we can do for you in the future to earn back your business.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was all good and or great.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 9일
Dear guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. We are looking forward to hosting you again soon.

6/10 - 괜찮아요

Shawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Toilet ran. Unhappy with the CASH 60$ deposit sprung on us at check in.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 9일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. However, Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. And Our policy requires a 60 deposit which is refundable after check-out, and this is to safeguard the property against any damage. Our Team hopes to have the chance to serve you again on your next visit.