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파크웨이 인 여행 후기

2 out of 5
파크웨이 인
959 N Parkway Dr, Fresno, CA

이용 후기

5.0
평점 10 - 훌륭해요. 349개 이용 후기 중 31개" "
평점 8 - 좋아요. 349개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 349개 이용 후기 중 79개" "
평점 4 - 별로예요. 349개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 349개 이용 후기 중 119개" "

5.4/10

청결 상태

5.8/10

직원 및 서비스

3.4/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Amara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Closed - Nobody there to check us in for paid room
Nobody was there at 8:30 even though the email says we can check in until 11 pm. Nobody answered the phone. Doors locked.
2020년 8월에 2박 숙박함

2/10 - 너무 별로예요

Chakima

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor cleaning room nasty
It was discusting roaches everywhere it was horrible
2020년 8월에 1박 숙박함

2/10 - 너무 별로예요

Ester

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Sally 님, 2020년 2월 9일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행
I checked in at 3 a.m. the man working said 11 a.m is check out and no later. We finally got to the room and it was a mess. The next morning i turned in the key to the office manager, explaining what happened and she made sure to give us a clean room free for the day from 11 am to 5 pm to make sure we got some rest. She was amazing and i greatly appreciated her effort.
2020년 1월에 1박 숙박함
답변 제공: Sally 님, 2020년 2월 3일
Thank you

2/10 - 너무 별로예요

Careli

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had to pay double for tus hotel, since I reserved for my husband but paid with my card they didn’t validate so I had to pay double. The service was bad and there was no water . My husband could not take a shower
2019년 10월에 1박 숙박함
답변 제공: sally 님, 2019년 11월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Efa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was disgusting. So bad that I decided not to stay there and look for another room else where... when I looked at the bed the sheets where dirty, the pillow cases dirty, I went to the office esto get clean ones. When he took me to the laundry room and pointed at the area where they supposed to have clean ones I saw a pillow case that had a stain of blood. As well as cockroaches. That’s when I had to leave. My aunt also told me she saw papers that where left over by someone else behind the night stand cause she had to move it plug the lamp in.
2019년 9월에 1박 숙박함
답변 제공: Sally 님, 2019년 10월 4일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Elvira

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: Sally 님, 2019년 10월 4일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Peihong

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Sally 님, 2019년 10월 4일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

jeana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here!!!
So disgusting....we found bugs in the bed. The guy checking us in did not believe we had paid for the room and gave us a hard time despite my showing him the receipt from hotels.co and the confirmation number. We just needed a quick place to rest on our long drive from Arizona to Washington and this provided anything but rest. Children playing in the dirty parking lot at 2am...drugs being sold by the fence at the edge of the hotel property....it was beyond horrible.
2019년 8월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 24일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not well maintained. Ice machine broken. Has roaches crawling around. Toilet clogs up. The sheets didn't even fit on the bed. The staff never came over to replace the sheets.
2019년 8월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 24일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
I first I found a cockroach and then I found a crack pipe. I want my money back.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room wasn’t clean at all, bed, towels, floor, bathroom, the shower had a leak, and my room wasn’t booked when I arrived even if I had already pay and book my room !
2019년 8월에 1박 숙박함
답변 제공: SALLY 님, 2019년 8월 12일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

C

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It's affordable, and you get what you pay for. The water fixtures (toilet and sink) leaked with use, and I found a small roach on my bed spread. But the room was otherwise just like the picture. I probably would choose another hotel next time. There are several on the same road.
2019년 7월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A éviter à tout prix. Chambre dans un état déplorable. Ménage pas fait, lit sans drap et cafards dans le réfrigérateur sans parler des mauvaises odeurs. Nous avons été obligés de changer d'hôtel !!!! Par ailleurs, l'établissement est très mal fréquenté (drogués et filles de joie devant l'entrée de l'hôtel)
2019년 7월에 1박 숙박함
답변 제공: sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Killed 5 bugs during my 7 hour stay felt dirty and smelt dirty air was nasty wasn’t offered a non smoking room customer service sucks
2019년 7월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Khari

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Mia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When arrived they didnt have the room i had booked. Offered a different room. Air conditioner broken, cockroaches in the fridge, sunken bed, smelled like smoke even though it was a nonsmoking room. Terrible service. Thankfully Expedia granted a refund!
2019년 7월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Abel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel from hell
Well first at check in i had to wait 2 hrs it was 1 oclock when i arrived then i had. No remote for t v no towels and the door to shower was off its hinges qnd the worst part was roaches everywhere it was disgusting
2019년 7월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most disgusting place I have ever walked into. I found 2 bugs in the bed, killed a cockroach climbing up the wall and found another on the night stand, all within 15 min. They gave us another room and as soon as I walked in dozens of roaches scattered. Needless to say we left, but before doing so I went to the front desk and asked for a refund, the guy said it would take a couple of days to show up on my bank statement. We shall see
2019년 7월에 1박 숙박함
답변 제공: sally 님, 2019년 7월 3일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Sally 님, 2019년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Sally 님, 2019년 4월 21일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never staying there again
The area was sketchy, the room had bugs, there were sex workers and transients hanging around.
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: sally 님, 2019년 4월 17일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Unhappy
I guess you get what you pay for; the room was spacious, but I killed 3 roaches, room had no toilet paper & I woke up with little bites all over my body. What a let down!
2019년 4월에 1박 숙박함
답변 제공: Sally 님, 2019년 4월 7일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches in room.
Cockroaches in room.
2019년 3월에 1박 숙박함
답변 제공: Sally 님, 2019년 4월 2일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Sally 님, 2019년 4월 2일
Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 2박 숙박함
답변 제공: sally 님, 2019년 4월 2일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just about everything was partially malfunctioning... not broken, but not far from it. I killed (5) bugs during our two day stay.
2019년 3월에 2박 숙박함
답변 제공: Sally 님, 2019년 4월 2일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Oscar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Disgusting. Couldn't stay. Was denied a refund after INSTANTLY refusing to stay in the room.
2019년 3월에 1박 숙박함
답변 제공: Sally 님, 2019년 4월 2일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Gursharan

2019년 2월에 1박 숙박함
답변 제공: sally 님, 2019년 2월 25일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Basic room for a basic stay. Room not falling apart but needs work. In a bad part of town. Friendly and helpful staff. Requests filled quickly. Ample parking.
2019년 2월에 3박 숙박함
답변 제공: Sally 님, 2019년 4월 2일
Thank you .We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were very helpful but the room was not very clean and smelled when we arrived. we kept the doors open for a while which helped. Lots of noise from neighbouring rooms in the early and late evening. This was not in the nicest part of town, but there was no indication about the neighbourhood on the listing.
2019년 1월에 1박 숙박함
답변 제공: Sally 님, 2019년 1월 14일
Thank you and We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
For $50 a night, If you can handle cockroaches (4), soiled carpets, no blanket/sheets, broken drawers then this place is for you. I was cheap and learned my lesson.
2019년 1월에 1박 숙박함
답변 제공: Gary 님, 2019년 1월 11일
We are so sorry. We will try our best to fix the problems. Thank you

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine for the Price
Overall the room was clean. There were small beetle like bugs in the room, on the walls and we even found one on the pillow. For a fast, cheap over night it wasn't bad. The phone customer service was poor, as she hard to understand and never actually put me on hold while she dealt with other customers. Checking in took a long time and everything was done on a paper system.
2019년 1월에 1박 숙박함
답변 제공: sally 님, 2019년 1월 9일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

trinity

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Official coach ROACH motel!
Coach ROACH motel! Surprised it's on HOTELS.COM and has NOT YET BEEN SHUT DOWN! Reserved 4 rooms with friends and family. Infested with ROACHES in all 4 rooms! Old beds, sagging and slouching! Tube TVs, no microwaves as listed. WIFI weak or no signal most the time. Druggies and prostitutes at the street corners. NEVER WILL GO BACK!
2018년 12월에 2박 숙박함
답변 제공: sally 님, 2019년 1월 9일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: Sally 님, 2019년 1월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Sally 님, 2019년 1월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: sally 님, 2018년 12월 20일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Paul 님, Fresno, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanest place to stay on Parkway. Great room for the price. Manager was real helpful and accommodating. My room included frig and microwave, and a nice flat screen tv. Overall great place to stay and friendly staff.
2018년 12월에 1박 숙박함
답변 제공: Sally 님, 2018년 12월 20일
Thank you so much

4/10 - 별로예요

Paulo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: sally 님, 2018년 12월 12일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

4/10 - 별로예요

Donna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad part of town
Bad part of town
2018년 12월에 4박 숙박함
답변 제공: sally 님, 2018년 12월 12일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

6/10 - 괜찮아요

Horse 님, Coalinga, CA

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room was super clean. Bed was very comfortable. Crisp clean sheets. Large screen cable TV in room excellent viewing. Shower had good hot water and plenty of it. A/C-Heater work well. But I needed neither. Temperature was just right as it was for me. Amenities were few. Only two towels. No face cloth, no small towel. And the two towels were not replaced until approximately 8 PM the next night. But good staff provided two new face towels and three large towels. And a roll of toilet paper just in case. Bring a knife to cut open the hand soap packet. I had none and ultimately tore into it with my teeth. Proves the soap was in excellent condition. No coffee pot or service for one in the room. Discontinued. Services seemed disconnected. But staff always polite and cheerful while making corrections. Paid for two nights. My door card expired after one night. But staff quickly and courteously gave me a new one. Neighborhood is rough with street people. But no one bothered me (large male). What do you want for $42 a night? One very nice plus: Denny's is a mere 500 feet away. And open all night. Street people mind their manners, Keep to themselves. Eat their meal and leave. Slight discount given to people staying in one of the local motels.
2018년 11월에 2박 숙박함
답변 제공: Sally 님, 2018년 12월 3일
Thank you and We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

6/10 - 괜찮아요

실제 이용하신 고객

2018년 9월에 1박 숙박함
답변 제공: SALLY 님, 2018년 11월 3일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
値段で納得できれば
安いことは安い… 受付も別に普通。 この2週間ずっとモーテル止まりという生活だが、正直施設としてはここが1番良くなかったと感じてしまった。 値段なりといえばそこまでなので、それをどう受け止めるか次第。 個人的には次は無いかな…
2018년 9월에 1박 숙박함
답변 제공: SALLY 님, 2018년 11월 3일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
フロントの方の対応は特に問題無いですが、とにかく部屋が汚い、設備は壊れている、家具の配置も何もあったもんでなく乱雑に置かれてる感じで、引っ越してきたばかりの部屋？の様な感じです。 何より不衛生な部屋で私はゴキブリを3匹も退治しました。 ここはモーテルと言うより、長期滞在者住居と言った方が正しいのではないかと思います。実際に家族がゾロゾロ部屋から出てきたり、隣の部屋から家具を移動させてたりと、モーテルに住み着いた住人らしき人達が沢山いましたし治安は良くないと思います。 値段なりと言えばそれまでですが、当たり前に宿泊料金を取るのもどうかと思います。全くオススメできません。
2018년 8월에 1박 숙박함
답변 제공: Sally 님, 2018년 8월 23일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Kristin 님, SH

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nichtraucherzimmer reserviert,Raucherzimmer gehabt
Wir sind sehr enttäuscht. Haben ein Nichtraucherzimmer reserviert, das Zimmer, das wir erhalten haben, hat total nach Rauch gerochen. Auf die Nachfrage, ob wir ein Nichtraucherzimmer bekommen könnten, hat das Personal lediglich Spray in unserem Zimmer versprüht (wenig erfolgreich) und gesagt, dass es sich um ein Nichtraucherzimmer handle.
2018년 8월에 1박 숙박함
답변 제공: Sally 님, 2018년 8월 23일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

nadya 님, San Diego

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room seemed as if someone had used it right before, there were cockroaches, it had no toilet paper, towels were dirty luckily we had taken our own. It has been the worst hotel I've stayed in.
2018년 8월에 1박 숙박함
답변 제공: Sally 님, 2018년 8월 23일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

c 님, los Ángeles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
MUY DESAGRADABLE LA HABITACION, MAL OLOR DEL CUATRO, MAL CAMA MAL BAÑO, INSUFICIENTE TOALLAS, FATAL, DEBERIAN DE SACARLO DE EXPEDIA, JAMÁS VOLVERÍA A QUEDARME AHI
2018년 8월에 1박 숙박함
답변 제공: Sally 님, 2018년 8월 23일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.