야외 수영장

모텔 6 프레즈노, 캘리포니아 - 요세미티 하이웨이 여행 후기

2 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 421개 이용 후기 중 92개" "
평점 8 - 좋아요. 421개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 421개 이용 후기 중 69개" "
평점 4 - 별로예요. 421개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 421개 이용 후기 중 87개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Shauna

별로예요: 편의 시설/서비스
First room I was assigned to had red stains on the bed and a fire alarm that beeped. They put me in another room in the back where the TV and phone did not work…cockroaches…and a neighborhood of people hanging out around the rooms nonstop…. Very noisy. Would suggest avoiding this place.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Christina

단체 여행
Rooms were clean, though somewhat run down, check in was smooth and efficient, as was check out. A good, budget stay for a few days, and excellent location for good eating options.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi Christina, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 - 훌륭해요

Rebecca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure keep up the good work D***is no names lol that’s rube but your a great guy great upkeep thx for everything bud !!
답변 제공: Brand Experience Team 님, 2024년 2월 5일
Hi Rebecca,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 - 너무 별로예요

Jason

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

tree

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches were terrible. Front desk person didn't care when I called.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 - 별로예요

Jacqueline

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 18일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

mark 님, rancho cucamonga

연인과의 여행
좋아요: 청결 상태
was inexpensive for a nite
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 13일
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

8/10 - 좋아요

Luz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

CJ

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need more room service.
Over all the room was ok. NEVER GOT ROOM SERVICE. And never provided enough towels.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi CJ,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 - 좋아요

Keith

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Alison

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Do not stay here it’s super dirty, doors are broken extremely unsafe
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Alison,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Thorsten

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keine Weiterempfehlung
Das motelzimmer war nicht besonders sauber. Bettlaken fleckig und mit Löchern, die Tagesdecke genauso. In der Wanne Haare. Musste vom Fußboden was aufwischen/ Tuch war dann sehr dreckig. Im Handtuchregal lag eine Spritze mit Nadel- siehe Foto . Ab 2.00 Uhr war unsere Nacht vorbei, da andere Gäste Party gefeiert haben. Außerdem nachts ihre Autos und Motorräder immer wieder laut durchgestartet haben das auch die Security kommen musste - wir haben uns noch nie so unwohl gefühlt. Ich denke Motel 6 kommt für uns in Zukunft nicht mehr in Frage.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

Melonie

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

Misty

가족 여행
별로예요: 편의 시설/서비스
I don’t expect much from Motel 6 but it was an extremely noisy location. Cars and motorcycles driving in circles in the parking lot with stereos at full volume at 2am. I could easily hear several different sets of guests’ conversations and music after midnight as well. Won’t stay here again.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Ori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 20일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Nice and Clean Motel 6
It was nice and clean. I would stay here again.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Felicia

2023년 9월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 4일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Geri

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 12일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

NORMA

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 29일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Samantha

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The cleanliness of the room was very questionable. There were smells and we’re not cleaning product smells. The bedding had holes in it. Overall not impressed with the rooms.
2023년 7월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

Mirna

아이를 동반한 가족 여행
별로예요: 청결 상태
En verdad creo la propiedad esta bien lo q no me gusto fue la limpiesa del baño esta muy mala y la creo q el vesindario fueel problema me senti con mucho miedo y no pude dormir ni descalzar ya q muchos tipos rondando el parking y las personas de alado toda la noche gritando y luego llorando sentía yo mucho miedo asta me dieron ganas de irme alas 3am mejor me senté y abrase mis hijas y por eso me salí muy temprano y me toco irme a un restaurante a que descansara mis hijas y luego seguir con mi viaje
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hola Mirna,Le agradecemos que reconozca nuestro excelente servicio, aunque parece que su estadía podría no haber sido tan cómoda como esperaba. Nos disculpamos por cualquier inconveniente y le agradecemos que se tome el tiempo para compartir sus comentarios con nosotros. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor, visite de nuevo.Maz K.#Team6

10/10 - 훌륭해요

Antwane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 18일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Donna

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 18일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Kevin

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It is worn down with some items upgraded, like the sink and floors look updated, but the stained bathtub looks likemitnjas not.been cleaned or replaced in years. Floors were not cleaned in some time, with food particles behind doors, which have food tomtbe many flies and cockroach also staying in the room. I understand it is a budget motel, but at least have a cleaner room.
2023년 7월에 1박 숙박함
답변 제공: Grae 님, 2023년 7월 14일
Hello Kevin,We are sorry that you experienced this. Please feel free to reach out to the property and speak to our new manager. They would be interested to investigate the incident. We hope to make it up to you soon.

4/10 - 별로예요

Ahamed Al

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2023년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Davar

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy camper
The bed sheets were not clean and had some semen on it. I went to the office and they gave me new sheets to change it myself. Not recommending to anyone.
2023년 7월에 1박 숙박함
답변 제공: Grae 님, 2023년 7월 14일
Hello Davar, We find the claim of dirty linen very disturbing. Please contact the property to speak to a manager so that they can investigate the issue. We hope to make it up to you soon.

4/10 - 별로예요

Lawrence

가족 여행
별로예요: 숙박 시설 상태 및 시설
This place is affordable and located near lots of things that make it convenient. That’s really where the positives about it end. There are vagrants, and less desirables that frequent this motel. The service isn’t great because they are use to dealing with lower classes and are generally rude to most people. Hospitality is top notch, always clean, always friendly.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Gabriela

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 2일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Carol

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was supposed to be a smoke free property
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 10일
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 - 훌륭해요

Ryusuke

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 29일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

pheng

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
rooms OK the shower hot/cold water handle was install reverse the sink drain very slow the room air smell smoke from pass customer
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 - 좋아요

Julio

출장 여행
좋아요: 직원 및 서비스
Adequate property for the value. of a major intersection with several dining choices. Staff is SUPER FRIENDLY and HELPFUL. major Plus. Location is a tad dirty, could use a good wash. there are a ton of seasonal workers congregating around the property; seems they get picked up at 5am as there was massive noice that woke me up. just be aware. a good value. stayed here twice during my visit and will come back.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Christine

가족 여행
별로예요: 청결 상태, 직원 및 서비스
yuk
pool was still closed for the season, no coffee in the morning and the floors were so slick it was like they had used furniture polsh in them
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

Miguel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All, place need proper cleaning and staff very unprofetional
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Miguel,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Misty

별로예요: 객실의 편안함
The stay at Motel 6 was terrible. Air Condotioner wasnt working. Wouldnt or didnt hae another room. Wouldnt give refund or partial discount. Also shorted me on my change when i paid for rooms
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Misty,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

LOUIS

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 23일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Tere

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived last night and was told they didn’t have reservations for a second night as requested. The room smelled like cigarettes and was gross. Outside there were little kids running around the parking lot with adults smoking and drinking beer. After the bad experience, there was no way I was going to reserve a second night. I found a different hotel that was much nicer.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Tere,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 - 너무 별로예요

Jalayne

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like cigarettes Bedding was dirty It was filthy and not worth paying for at all
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 11일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Chan

2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 4월 17일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Roselia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Update the shower heads
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 27일
Hi Roselia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 - 좋아요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good stay for travel work
2023년 3월에 1박 숙박함

8/10 - 좋아요

Doreen

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff was very friendly and accommodating.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 17일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 - 훌륭해요

George

2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 28일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 2월 16일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
Fire alarm kept beeping all night
2023년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 2월 16일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Savannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Diana, GM 님, 2023년 2월 5일
We are glad to hear that you enjoyed your stay at Motel 6 in Fresno. Hope to see you back soon! Thank you.

2/10 - 너무 별로예요

Prabsimran

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They said I can stay there anymore because I had traffic but everyone checked in with the hotel with their identification
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 26일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

Esther

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not stay there again. Noisy people at 1am and the room smelled of smoke.
2022년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 26일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Patricia

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Staff was friendly and helpful but the facility had some roaches and our hot water wasn't hot.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Prabhjot

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함