야외 수영장, 일광욕 의자

피어몬트 몬디오르 가보로네 여행 후기

4 out of 5
피어몬트 몬디오르 가보로네
Plot 21117, Corner Mobuto and Maratadiba Road, Gaborone

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 98개 이용 후기 중 44개" "
평점 8 - 좋아요. 98개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 98개 이용 후기 중 8개" "
평점 4 - 별로예요. 98개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 98개 이용 후기 중 4개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Michael 님, Bremen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's an excellent place. Very nice welcome at the desk. Flexible with check-out.Good breakfast in the nearby news Café. A bit away from the main street. Good neighbourhood.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Amelia

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property needs some updates with the bathrooms and walls.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Leapetswe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big up to the staff for great service and friendliness. The front desk forgot to pick me up from airport but covered the taxi fare when I got to the hotel. They didn’t have to do that and I appreciate it. I will recommend this place.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Tshepho

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well taken care of property. Quite neighborhood
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

ALAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overall stay for my business trip will return again next time
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Andrew

2021년 12월에 2박 숙박함

8/10 - 좋아요

Stephen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely staff, efficient check in and check out and nice sized room. Unfortunately a previous guest had been smoking in the room though and it was a bit smelly.
2021년 11월에 1박 숙박함
답변 제공: Antoinette Starke 님, 2021년 12월 6일
Dear Stephen, Thank you very much for supporting the Mondior Gaborone and for taking the time to post a review. I am so pleased to read that you liked the team and enjoyed your stay with us. Your comment about the room smelling of smoke is well noted and we will definitely put some measures in place for our Housekeeping team to better ventilate and air the rooms before re-sale. Thank you again for your feedback and do come back soon. Kind regards, Antoinette Starke

10/10 - 훌륭해요

JC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Some TV channels had no sound. Ask for it to be sorted, but this would only be rectified once we checked out.
2019년 9월에 4박 숙박함
답변 제공: Antoinette Starke 님, 2019년 9월 16일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us. We did indeed have a problem with our television distribution system and had to replace a component which affected the volume on some of the channels. We appreciate that this must have caused you frustration and we would like to sincerely apologize for the same. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is comfortable and clean - it can get a bit noise from time to time with other guests and the restaurant downstairs - but overall very nice.
2019년 7월에 3박 숙박함
답변 제공: Dolly 님, 2019년 7월 29일
Dear Guest Thank you very much for supporting the Mondior Gaborone and for taking the time to give us lovely feedback. We will sensitize all other guests about the noise. We look forward to welcoming you back. Dolly Tafa assistant Operations Manager

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was not able to find my booking when I arrived at the check-in desk, at approximately 6pm. The property initially wanted me to rebook using their systems and pay again. It's the second time this has happened to me at this particular hotel. After many hours my booking was "found".
2019년 7월에 1박 숙박함
답변 제공: Dolly 님, 2019년 7월 18일
Dear Mr. Moodley Thank you very much for supporting the Mondior Gaborone and for taking the time to give us feedback. We sincerely apologise for the bad experience with your bookings. I am glad we were able to assist you immediately. We will definitely correct this on our system. Looking forward to welcoming you back. Yours Sincerely, Dolly Tafa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
It was very good - we will stay there again - Good that there is restaurants right across the way from the hotel
2019년 5월에 1박 숙박함
답변 제공: Antoinette 님, 2019년 5월 25일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for posting such a lovely review. Kind regards, Antoinette Starke

4/10 - 별로예요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Antoinette 님, 2019년 5월 25일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us. From your rating we gather that your stay was not all and more it should have been. We would appreciate any additional information that you may have for us. Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The decor is superb
2019년 4월에 1박 숙박함
답변 제공: Antoinette Starke 님, 2019년 5월 3일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to post such a fabulous rating. We are so pleased to read that you liked the decor and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
My stay in this property was very pleasant, and wonderful and welcoming staff at the reception. i would highly recommend to those who want to be within centre Gaborone.
2019년 4월에 3박 숙박함
답변 제공: AStarke 님, 2019년 4월 15일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking eh time to review us. The reception team will be so thrilled with your comments. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Room was clean. Not the best location - not much within walking distance. Restaurant was subpar
2019년 3월에 6박 숙박함
답변 제공: Antoinette Starke 님, 2019년 4월 2일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us. I am pleased to read that you have found the team to be friendly and that the room was cleaned. Your comment about the restaurant is well noted and I will most definitely share this with the restaurant team so that we may review our processes/ offerings. Thank you again for your feedback and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

Penny 님, Cape Town

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for both short stay (close to restaurants) and for longer stay (kitchenette in the room). Airconditioning is efficient and internet is fast.
2019년 3월에 2박 숙박함
답변 제공: Antoinette 님, 2019년 3월 18일
Dear Penny, thank you very much for your continued support and for the very kind words. Do come back soon! Kind regards, Antoinette Starke

10/10 - 훌륭해요

Stefan C.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth de money
Big room, swmmingpool, good breakfast, friendly people
2019년 3월에 6박 숙박함
답변 제공: Antoinette 님, 2019년 3월 13일
Dear Stefan, thank you very much for supporting the Mondior Gaborone and for the kind comments. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Il mio soggiorno in questo albergo è stato fantastico. Ottima la. Pulizia, la cordialità del personale è i servizi. Anche la. Possibilità di avere un ristorante accanto dove si mangia bene ha fatto la sua differenza.
2019년 3월에 4박 숙박함
답변 제공: Antoinette 님, 2019년 3월 11일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to complete our E-Questionnaire. We are so pleased to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice features food and easily accessible by car with plenty of parking.
2019년 2월에 1박 숙박함
답변 제공: Antoinette Starke 님, 2019년 4월 2일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us on Expedia. The team will be so thrilled with your lovely comments and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ots beautiful and peaceful. Its also very close to tge city
2019년 1월에 2박 숙박함
답변 제공: Antoinette Starke 님, 2019년 2월 4일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us. I am so pleased that you liked the place and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

Bronwyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's the place to stay
Great management who went beyond their call of duty. Friendly, helpful staff from the cleaner to the security to the front office lady, to the management. Great location, smaller more personal hotel, great value for money.
2018년 11월에 2박 숙박함
답변 제공: AS 님, 2018년 11월 30일
Dear Bronwyn, thank you very much for supporting the Mondior Gaborone and for your very kind review. The team will be genuinely thrilled with your comments. Do come back soon! Kind regards, Antoinette Starke

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay in friendly environment
2018년 11월에 6박 숙박함
답변 제공: AS 님, 2018년 11월 12일
Dear Patrick, thank you very much for supporting the Mondior Gaborone and for your lovely comments. The team will be so thrilled to know that you had an enjoyable stay. Do come back soon! Kind regards, Antoinette Starke.

8/10 - 좋아요

Khalid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Antoinette 님, 2018년 11월 8일
Dear Khalid, Thank you very much for supporting the Mondior Gaborone and for taking the time to rate us. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic check in experience! Room and facilities even better with a pretty decent 2 bedroom suite despite asking for a studio - guess was an upgrade!
2018년 10월에 1박 숙박함
답변 제공: Antoinette S 님, 2018년 10월 15일
Dear reviewer, Thank you very much for supporting the Mondior Gaborone and for taking the time to review us. The team, in particular the reception team will be so thrilled with your comments. Do come back soon! Kind regards, Antoinette Starke

8/10 - 좋아요

Sabina 님, Auckland,NZ

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean hotel, big room with kitchen facility
Clean with huge and most comfortable bed. Allocated room quite noisy next to main road and outside airconditioning units or Generator. Although pick up from airport booked and confirmed, no driver at airport and not a good start for a single travelling woman arriving at 22.00pm at night. The staff very friendly and helpful.
2018년 8월에 3박 숙박함
답변 제공: Antoinette S 님, 2018년 8월 24일
Dear Sabina, I am so sorry to read that we dropped the ball on your airport pick-up, more so that we confirmed the arrangements. Please do accept our apologies and we sincerely hope that this particular incident will not prevent you from booking with us again. Kind regards, Antoinette Starke

8/10 - 좋아요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Probably the best in Gaborone in this price range and convenient for access to government departments.
2018년 7월에 2박 숙박함
답변 제공: Antoinette 님, 2018년 7월 30일
Dear Jacques, thank you very much for supporting the Mondior Gaborone and for taking the time to review us. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

8/10 - 좋아요

Albert

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Comfortable stay
Room rented was in fact a small apartment which included a kitchenette with small fridge, microwave and cutlery. Apartment also had nice lounge and dining area. Bathrooms well appointed and although bedroom was nice, it was a bit small in relation to the rest of the apartment. Nice quite area and good wifi and breakfasts. Staff service was slow and problematic. I reported a significant maintenance issue 4 days in a row and no action was taken until I had to escalate the matter to management (eventually professionally resolved).
2018년 6월에 4박 숙박함
답변 제공: Antoinette 님, 2018년 7월 5일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us on Expedia. Please do accept our apologies for the poor maintenance response time. We do hope this particular incident will not deter you from staying with us again. Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place to stay
The reception staff all friendly and the rooms were well heated by the time we arrived in a rather cold Gaborone! Dinner at the News Cafe was great....not exactly very good at breakfast!
2018년 6월에 1박 숙박함
답변 제공: Antoinette Starke 님, 2018년 6월 28일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us on Expedia. I am so pleased to read that you found the reception team to be friendly, the rooms warm & snug and that your dinner was enjoyable. The comments about the breakfast and the slow check-in are well noted. Thank you again for your support and do come back soon! Kind regards, Antoinette Starke

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 3박 숙박함
답변 제공: Antoinette Starke 님, 2018년 6월 25일
Dear John, thank you very much for your positive review in May 2018. I am terribly embarrassed for taking so long to acknowledge your review. Please do accept my apologies. Kind regards, Antoinette Starke

10/10 - 훌륭해요

Carla 님, Kansas City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
exceptional employees
The staff here is wonderful. They are extremely helpful. Leabile Themba arranged an airport shuttle, a late checkout and a ride to the currency exchange. The evening manager helped me with a sticky door lock (I was too tired after 30 hours of traveling to figure it out) I think kind and helpful characterize every staff person I have worked with.
2018년 2월에 1박 숙박함
답변 제공: Antoinette 님, 2018년 2월 27일
Dear Carla, thank you for supporting the Mondior Gaborone and for taking the time to post such a lovely review. I am so pleased to read that it was our employees that made the difference to your stay and I will definitely share your comments. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gabs, Botswana
Good location for business. Large rooms and news cafe next door
2018년 2월에 1박 숙박함
답변 제공: Antoinette 님, 2018년 2월 14일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time and trouble to post a review. Our location is definitely a positive as is our spacious rooms. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

eli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for Business
The Front Desk was very Helpful and the service was great. The pool was a little smallish. The Hotel was 4 star and near the city. Great to have ride from airport included
2018년 1월에 1박 숙박함
답변 제공: Tshego 님, 2018년 2월 6일
Dear Reviewer, Thank you for your kind words, the reception team will be so pleased with your comments and we look forward to welcoming you back in the near future. Kind regards Tshegofatso Matlhabe

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is very nice hotel. if they have gym will be better.
2017년 11월에 12박 숙박함
답변 제공: Antoinette 님, 2017년 11월 29일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us. I am so pleased that you liked our hotel. Please do ask for me when you you visit next so that I may assist with directions to a close by gym facility. Kind regards, Antoinette Starke

6/10 - 괜찮아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Could be better maintained
Had a quick overnight trip at this hotel. Unfortunately, the room where we stayed, although very nice and clean, had a broken air-conditioning unit. By the time we were able to tell the reception, it was too late to change rooms, and they were unable to fix it. We had an extremely hot night and I was unable to sleep. Too bad, since the hotel has lots of other nice features.
2017년 11월에 1박 숙박함
답변 제공: Antoinette 님, 2017년 11월 20일
Dear Nicholas, Thank you very much for supporting the Mondior Gaborone and for taking the time to review us. I am so sorry to read about faulty air-conditioning unit. I really do hope that this particular incident will not deter you from staying with us again. Please do let me know when you are in Gaborone next. Kind regards, Antoinette Starke

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good!
ロケーションが幹線道路に面しているため、早朝から車の往来が多く若干noisyだったが、レセプションやレストランの接客もfriendlyで、客室も清潔であり、総じて快適に過ごせた。
2017년 11월에 3박 숙박함
답변 제공: Antoinette 님, 2017년 11월 20일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time and trouble to review us. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

Houston 님, South Africa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel Near Riverwalk Hotel
A great hotel, wonderful staff, nicely located near Riverwalk Hotel. The food in the NewsCafe not too bad. The room was very comfortable and clean. Great housekeeping staff.
2017년 10월에 5박 숙박함
답변 제공: Antoinette Starke 님, 2017년 11월 13일
Dear reviewer, what a lovely review! Our team will be so thrilled. Your comments about the taxis and breakfast choices are well noted and we will definitely look into it. Do come back soon! Kind regards, Antoinette Starke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff and amenities. A nice home away from home.
2017년 10월에 1박 숙박함
답변 제공: Antoinette Starke 님, 2017년 11월 13일
Dear reviewer, thank you very much for your support and kind review. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

John 님, Sydney Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, friendly and convenient
My stay at Mondior was most enjoyable. The staff were friendly and so helpful. I also found the location very convenient to all the Gaborone attractions and each morning I looked forward to the lovely buffet breakfast. I would gladly return to the Mondior in future visits.
2017년 7월에 10박 숙박함
답변 제공: Antoinette Starke 님, 2017년 8월 22일
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us back in July. Our renovations are indeed completed and we thank you for your understanding. Our Kitchen Manager will be so thrilled to read your comment about the breakfast buffet. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

8/10 - 좋아요

Gray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel centrally located in Gaborone
Great experience with a lovely restaurant. We enjoyed our stay and we will be back
2017년 6월에 2박 숙박함
답변 제공: Antoinette 님, 2017년 6월 10일
Dear Gray, thank you very much for supporting the Mondior Gaborone and for taking the time to review us on Expedia. The team at our News Cafe restaurant will be particularly thrilled with your comments. We look forward to welcoming you back in the near future. Kind Regards, Antoinette Starke

10/10 - 훌륭해요

EFRAIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
הכל טוב
חדר גדול, מטבח מאובזר, אינטרנט מהיר, שרות מצוין, ארוחת בוקר מעולה
답변 제공: Antoinette 님, 2017년 5월 31일
Dear reviewer, Thank you very much for supporting the Mondior Gaborone and for taking the time to review us on Hotels.com. We are pleased to note that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke Operations Manager - Mondior Gaborone

8/10 - 좋아요

Charl

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Antoinette 님, 2017년 4월 26일
Dear reviewer, Thank you very much for supporting the Mondior Gaborone and for taking the time to rate your experience. We look forward to welcoming you back in the near future. Kind regards, Antoinette Starke Operations Manager

6/10 - 괜찮아요

Douglas

좋아요: 청결 상태
별로예요: 객실의 편안함
Room 312. Shower door does not close easily when user is in the shower. Soap dish hangs loose. Aircon insufficient for Gaborone. More complimentary bottled water must be made available to guests. One little bottle a night is insufficient.
답변 제공: Antoinette 님, 2017년 3월 7일
Dear Douglas, Thank you very much for taking the time to review us on hotels.com and for highlighting the shortcomings in the room. Our maintenance handyman will definitely see to it that the shower door, the soap dish and the air conditioning unit gets attended to. We are in the process of obtaining costings to upgrade our bathrooms and we hope to start the refurbishment by the middle of 2017. Thank you once again for your valuable feedback and we look forward to welcoming you back in the near future. Kind regards, Antoinette Starke

10/10 - 훌륭해요

kojima 님, chiba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
市内にあり長期滞在にオススメ
2016年12月に宿泊しましたが、部屋は広く綺麗で従業員も親切、とても快適でした。部屋に電子レンジがあったのも良かったです。あとはコインランドリーがあれば完璧なのですが、この国ではまだまだ無理ですね。
답변 제공: Antoinette Starke 님, 2017년 3월 7일
Dear reviewer, Thank you kindly for taking the time to review us back in December. We look forward to welcoming you back in the near future.

8/10 - 좋아요

cole 님, world traveler from USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel with some extraordinary staff
The airline lost my luggage and the hotel staff bent over backwards to help me with logistical issues especially having the shuttle take me around to deal with the issue. Hotel is nice; rooms comfortable. Bed nice, which is always important to me. Only draw back was no toothbrush and toothpaste despite the little sign in the room indicating they would be available if you forgot--or, in my case, the airline lost my luggage. Included breakfast at the News Cafe was surprisingly good.
답변 제공: Antoinette 님, 2016년 12월 23일
Dear Cole, It such a pleasure to read that the team looked after you. We will definitely sort out the toothbrushes and ensure to have them in stock going forward. Do come back soon! Kind regards, Antoinette Starke Operations Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel with good service!
답변 제공: General Manager 님, 2016년 12월 23일
Dear reviewer, What lovely comments to read! Thank you so much for taking the time to post them. Do come back soon! Kind regards, Antoinette Starke Operations Manager

10/10 - 훌륭해요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean hotel
Front desk was very friendly, helpful and accommodating
답변 제공: General Manager 님, 2016년 12월 23일
Dear reviewer, The reception team will be so very pleased with your lovely comments. Thank you so much for taking the time to post and we look forward to welcoming you back. Kind regards, Antoinette Starke Operations Manager

8/10 - 좋아요

Jarkko

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good for business travellers
Hyvä sijainti autoilevalle.
답변 제공: General Manager 님, 2016년 12월 6일
Dear reviewer, Thank you very much for taking the time to post a review following your stay. Our central location is definitely a plus point for us. We look forward to welcoming you back. Kind regards, Antoinette Starke Operations Manager

6/10 - 괜찮아요

Azwihangwisi 님, US

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel central to the city
Had a good experience Good atmosphere Food not great Rooms spacious
답변 제공: Antoinette 님, 2016년 12월 6일
Dear Azwihangwisi, Thank you very much for taking the time to post a review following your stay. Our rooms are indeed quite spacious. We have just rolled out a new menu and I am sure you will a great improvement in the quality and offerings available. Kind regards, Antoinette Starke

8/10 - 좋아요

ghada kamel 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 nice days
답변 제공: Antoinette 님, 2016년 12월 6일
Dear Ghada, Thank you very much for taking the time and trouble to rate us following your stay. I am pleased to read that you like the rooms and have noted your comments about our friendly staff and the variety of the breakfast offerings. Kind regards, Antoinette Starke Operations Manager

10/10 - 훌륭해요

OHKUBO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
居心地が良い!
お部屋がとにかくゆったりしています。中庭が素敵。隣接のレストランの特にステーキが外国で食べた中では格段に美味しかったです!特にヒレ。今はワインがサービスで付いてきてます。2杯分くらいの中瓶です。お値段はディナーで1200円くらいだったような。 あまりにも居心地がよくて1週間くらい長居してしまいました。 中庭も綺麗です。。
답변 제공: General Manager 님, 2016년 12월 6일
Dear reviewer, Thank you very much for taking the time to rate and review us following your stay. So come back soon. Kind regards, Antoinette Starke Operations Manager