외관

플래닛 로지 2 여행 후기

3 out of 5
플래닛 로지 2
Plot 27280/1 (65877) Bokaa Road, Block 3, Gaborone

이용 후기

5.6
평점 10 - 훌륭해요. 18개 이용 후기 중 2개" "
평점 8 - 좋아요. 18개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 4개" "
평점 4 - 별로예요. 18개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 5개" "

7.2/10

청결 상태

6.6/10

직원 및 서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff. Nice environment. Wi-Fi bad. Noisy bar open till 10 PM. You get what you pay for!
2019년 2월에 4박 숙박함
답변 제공: S N 님, 2019년 3월 20일
Dear valued guest, Thank you for your review. We apologise for the WiFi as this was due to a storm that affected our service provider. We hope your next stay will be better and perhaps a room far from the bar will be appropriate. Warm regards

8/10 - 좋아요

Caesar

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The staff didn’t greet and nobody showered where to sit when we went for breakfast. Staff was generally rude especially the receptionist. Wouldn’t recommend.
2018년 12월에 2박 숙박함
답변 제공: S N 님, 2019년 3월 20일
Dear valued guest , Thank you for staying with us. We sincerely apologise for the behaviour of one of our staff and we will look in the matter and make necessary adjustments. Regards

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Dissappointing
Although the staff were good, problems with air-conditioning could not be solved from check in at 2 till 9pm the evening. We were moved from room to room and all air-conditioning were not in working condition. Was not a very pleasant stay.
2018년 12월에 1박 숙박함
답변 제공: S N 님, 2019년 1월 2일
Dear valued guest, Thank you for the feedback. We hope to improve next time. Please accept our apologies. Regards

2/10 - 너무 별로예요

Tim 님, Christchurch

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was in the annex, across the road. The customer service person was rude, the shower hose was too short, so the head didn't reach the holder, the toilet brush was dirty, and the pool had a green tinge on the bottom. And there wasn't much water, just a trickle, in the bathroom. On the positive side, the room was large, the bed comfortable, the location was easy from the airport, and the person at check-out was delightful, but by then it was too late, I left a day early to find somewhere better ...
2018년 11월에 2박 숙박함
답변 제공: S N 님, 2019년 1월 2일
Dear Valued Guest, Thank you for your feedback. We are really sorry for the inconvenience caused and we hope to improve. Please accept our apologies. Regards

2/10 - 너무 별로예요

Nompumelelo

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No impressed at all
over booked and too us to a nasty shared bathroom overflow property. They tried found another cheaper property, not refunded the difference. And thought If I maybe go there for breakfast and decent coffee, non of that was no menu not available. Breakfast is carb loading... with french fries,....yep...
2018년 11월에 1박 숙박함
답변 제공: S N 님, 2019년 1월 2일
Dear valued guest, We thank you for your feedback. Kindly accept our apologies for the inconvenience caused. We hope to make it up to you next time. Regards

6/10 - 괜찮아요

Jess 님, Quebec, Canada

좋아요: 청결 상태, 직원 및 서비스
I wanted the same room as I had when I first came here. It was available but they refused it. Also, I had left an item behind from my last trip. There were supposed to follow-up but they didn't. Otherwise for the price, it's ok.
2018년 10월에 1박 숙박함

4/10 - 별로예요

AfricaGuy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not such a good stay, that did not even have tea bags after the first day I checked in and also ran out of bacon and other foods for breakfast for the entire rest of my stay. Hot water supply very poor as well, staff friendly, but not helpful to these situations. Nightwatch guard often asleep and difficult to get into the hotel without getting out of your car and waking him up to open gate. Would suggest looking for a different hotel, I will not stay here again.
2018년 6월에 3박 숙박함

8/10 - 좋아요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint and attractive lodging
Good rooms. Good food. Good customer service. Good and quiet environment. Just wish the WiFi was better!

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was new and great all around Small outside bar and pool. Easy to get meals and great food. walking distance to local transport that was very affordable and a great way to get around town if you take the time to get to know where you are going and where you came from.
2017년 6월에 4박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean lodge
Wonderful place - not far away from main attractions in Gaborone. Friendly people and a little bit loud on the weekends - music and people otherwise great for a quiet stay

6/10 - 괜찮아요

kabelo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice accommodation!
The staff is very friendly and helpful. I enjoyed the breakfast and they have a good lunch and dinner menu to order from. The hotel was a bit noisy, music playing through the night in the corridors and staff talking early mornings.

6/10 - 괜찮아요

George 님, wisconsin, USA

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Phone in the room
The hotel was great. However the phone in my room was not working and could not get calls directly to my room. The calls were diverted to a different room instead. Otherwise all was fine
답변 제공: Planet 님, 2016년 5월 2일
We apologise for that. Hope it make it better next time.

2/10 - 너무 별로예요

Nicholas 님, Sydney

별로예요: 직원 및 서비스
Don't be decieved by appearances
A hit and miss experience, mostly miss. The place looks flash (lots of fake marble) but management is haphazard. You may or may not get the room you booked, you may or may not be asked to pay extra for what you had expected to get, the air conditioning may or may not work properly. Staff are friendly, but you get the impression sometimes things only work out by accident.

2/10 - 너무 별로예요

freda 님, Kempton park

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unhappy customer
The attitude from the staff was bad and they were not welcoming. The staff did not know how to check my bookings saying I must phone Hotel.com for my payment as is not reflecting even if I show them on the computer they said I must look for an Internet to print my proof also Hotel.com must send them my payment. I went looking for internet and found it when I phone them that I have print the proof another staff coming on duty said the proof was there a week ago those other staff don't know what they are talking about. The was no water in Sunday morning to wash and no communication was done. I will never advise anyone to stay there as you have to ask for the things you have pay for.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Shower head not fitted properly. Duvet fitted side ways?

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
No hot water Duvet put on bed sideways

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the staff working the front desk were terrible. we checked in a 16H00 and they had issues with our reservation. Not friendly at all.
답변 제공: Planet 님, 2016년 5월 3일
Apologise for the front office behaviour. Sorry for the reservation mix up. Our hotel design is unique and different, am sorry you didn't like it.