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모텔 식스 아탈라, 앨라배마 여행 후기

2 out of 5
모텔 식스 아탈라, 앨라배마
915 East 5th Avenue, Attalla, AL

이용 후기

6.6
평점 10 - 훌륭해요. 189개 이용 후기 중 42개" "
평점 8 - 좋아요. 189개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 189개 이용 후기 중 44개" "
평점 4 - 별로예요. 189개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 189개 이용 후기 중 36개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Jennifer

Rude employees
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Ise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi Ise,Thank you for positively rating your stay!Lilith#Team6

8/10 - 좋아요

Mike

2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 14일
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 - 너무 별로예요

Christine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only 2 lights in whole room worked. Then, we slept with those on because the cockroaches were unreal!
답변 제공: Nancy Y. 님, 2023년 11월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Rodrick

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The lenting was horrible. The smell was horrible.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi Rodrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Michelle 님, 2023년 10월 19일
Thank you for your review. We are pleased to know that you were satisfied with your stay and we hope to see you again in the future

8/10 - 좋아요

Samantha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Beds
It was a good hotel but the beds were terrible needs better mattress
2023년 9월에 3박 숙박함
답변 제공: Michelle 님, 2023년 10월 3일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Big Mistake
There were two of us staying in the room. We had 1/4 roll of toilet paper in the bathroom, with no new rolls in the room. There was not a box of tissues. There were 2 bath towels, 2 hand towels, and 2 washcloths. Some people would appreciate at least 4 of each of those. There were 4 plastic cups on the vanity and we were staying for three nights. The cups were never replaced as we used them, so we ran out quickly. The A/C worked, but made a huge racket every time it came on. It's hard to sleep under those conditions.
2023년 9월에 3박 숙박함
답변 제공: Michelle 님, 2023년 10월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It's good place for a one night stay.
2023년 9월에 1박 숙박함
답변 제공: Michelle 님, 2023년 10월 3일
Thank you for taking the time and giving us a review and letting us know how your stay was with us. We are pleased to know that you enjoyed your stay and we hope to see you again the future

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was very nice. The rooms were nice, and clean, would definitely take extra pillows. Our overall stay here was pleasant. The price wasn’t bad at all.
답변 제공: Michelle 님, 2023년 9월 23일
Thank you for taking the time and giving us a review and letting us know how your stay was with us. We are pleased to know that you enjoyed your stay and we hope to see you again the future

6/10 - 괜찮아요

Catherine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cheap no frills hotel. Not great but adequate. The shower was clean. Bed was okay but stains on sheets. Only three small pilliws on king size bed. Ice machine wasnt working. Very noisy because it is right on the busy road. Not a great neighborhood. Staff was very nice, especially when we could not get tv to work.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Timothy Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fast
Check in was quick and room was great.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Timothy Allen,Thanks for the wonderful review, we really appreciate the support. Lilith#Team6

6/10 - 괜찮아요

Thomas

2023년 6월에 1박 숙박함

4/10 - 별로예요

Lauren

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
People coming and going all night. Beds and pillows lacking. This hotel must mostly be used for out of town workers and is pretty sketchy at best.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 21일
Hi Lauren, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 - 너무 별로예요

Alicea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Bobby

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스
Didn't care for the area or service at all
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 16일
Hi Bobby,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Robert

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Briahna

연인과의 여행
Stains in the bed (under the pillows), washcloths stained, and refrigerator leaking.
2023년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 4일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Daniel

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Milton

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not again
The room was no where close to as clean as other Motel 6 we had stayed in. The service was horrible. We literally had to kick the door to open it because it was messed up.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 25일
Hi Milton,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 - 괜찮아요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Alana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Stephen

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2023년 3월에 1박 숙박함

8/10 - 좋아요

Gloria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have stayed here before and came back. Clean rooms. A little bare bones but that’s ok. Bring shampoo. Good and shopping nearby. A little traffic noise but not bad.
2022년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 27일
Hi Gloria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 - 별로예요

Maranda

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches, noisy, broken toilet in a disgusting germ infested bathroom with who knows WHAT is even wiped on the walls and door, filthy floors and remote, bed headboard has shoe prints on it, blocked by “clean” pillows. Forgot your shampoo? Uh-Oh! This motel only gives two thin bars of cheap soap. Better drive to the sketchy store up street and get some! No tiny lotion or shampoos like most places.. Even the other disappointing motels I’ve been to have had that. Almost $90 to sleep on a bed that couldn’t even be wiped down at the headboard, extremely noisy all while worrying if roaches are gonna get on me. If they have roaches, what else do they have?? This is my 4th stay here, and I’ve learned my lesson. It’s not just “that” room. It’s all of the rooms I’ve been in. Do better, Motel 6! Save your money, there’s more places to stay in Gadsden. This motel, just isn’t it.
2022년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 27일
Hi Maranda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Frank

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for not responding to me all weekend, and left me and my son in a town 6 hours from home to find a place to sleep after our reservation was canceled 17 minutes after check in. We had tickets to an event that night that WE WERE NOT ABLE TO ATTEND! We have to drive from hotel to hotel, while everything was sold out, and had to wait in a parking lot hoping there would be a cancelation so we wouldn't have to sleep in my car! I called the number provided by expedia, just to get an automated voice telling me you were too busy and call back later! There was FINALLY a cancelation, and I had to pay an extra money than the room I booked with you, on top of losing event tickets, and parking. So I spent a lot of extra money because I chose to do business with Expedia. Not including the stress, and being upset from missing the event we even traveled FOR!! I will never use Motel 6, or Expedia ever again, and will tell this story to ANYONE who will listen. Review has been posted to Motel 6 Attalla AL as well. I have receipts, tickets, pictures, videos, and proof you or anyone who would like to see. My vacation was RUINED!
2022년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 27일
Hi Frank,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 - 별로예요

Jeff

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly there was nothing unique about the property. It was noisy, you could hear people outside, above you, beside you and traffic sounded as if it was coming through the very small parking area. Had a very hard time getting to our room due to a vehicle being parked "in our door almost". The door was very complicated to open. we were told that if it did not open pushing the handle down, then pull it up. The door was so hard to lock when leaving. my husband had to close the door hard and turn the handle a certain way and then back the other way, or something like that. It was a good size room but seating was two straight back chairs. It was a king size bed. Neither of us could sleep well due to the noise all around us. I'm glad we were only there one night.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 27일
Hi Jeff,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 27일
Hi Melissa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 - 좋아요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Gary 님, 2022년 10월 19일
Thank you, we really appreciate your business.

6/10 - 괜찮아요

Cheryl

2022년 10월에 1박 숙박함
답변 제공: Gary 님, 2022년 10월 19일
Thank you Cheryl for your response.

8/10 - 좋아요

Chellyn

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Pleasant and helpful staff. Clean conditions, updated bath/shower, A/C worked and comfortable bed. The rooms could use a table and a comfortable chair, shampoo, a hair dryer, and a clock. Coffee wouldn't hurt either. The main downfall, which is really the only reason I would not stay there again, is the location is within a few feet of heavy truck traffic which is extremely noisy.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Seth

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable stay.
2022년 8월에 1박 숙박함
답변 제공: Gary 님, 2022년 9월 29일
Thank you so much Mary.

8/10 - 좋아요

Brad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bed was hard and had to keep fixing toilet to get it to flush. Other than that not a bad place to stay
2022년 7월에 1박 숙박함

8/10 - 좋아요

Jacob

2022년 6월에 1박 숙박함

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had issues with first room, Door Handle Broke , but Manager took care of immediately .
2022년 4월에 2박 숙박함
답변 제공: n 님, 2022년 5월 2일
Thank you Mr. Doug for review.

2/10 - 너무 별로예요

Ryan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, I had two rooms. Both rooms had burn holes in all the sheets. Room keys didn’t work either nights for both rooms. Then I had a guest that got extremely I’ll and went to hospital to find out that person had Covid. Then the front desk staff argued with me when canceling the one room for the last day for them and told me I should cancel both room and for me to stay somewhere else like a Hampton or Holiday in because I’m inconveniencing him and he can rent the room out for triple of what I got. The disrespect on the customer service was unbelievable. Looking and waiting patiently to have my reimbursement for room 211 for the last night that was canceled.
2022년 4월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 27일
Hi Ryan, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: P 님, 2022년 3월 30일
Glad that you liked stay, we have been trying best to provide best service as much as we can. Thanks for response Anthony.

6/10 - 괜찮아요

Brittney

아이를 동반한 가족 여행, 출장 여행, 가족 여행
The place wasn’t horrible. You do get what you paid for, but we stayed and would stay again if needed. The issue is, roughly 7 drug deals were done right outside our room all throughout the night. That was not comfortable when you had kids there.
2022년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 27일
Hi Brittney, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and safe
The owner is very friendly and invested in his property and it shows. Exceeded my expectations. Convenient safe location. Clean comfortable room.
2022년 3월에 1박 숙박함
답변 제공: G 님, 2022년 3월 14일
Thank you and Appreciate Mr. Paul.

4/10 - 별로예요

Bob

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sad Motel 6
Pet friendly is about the only positive thing I can say about this hotel. Hotel is in very poor condition. I will look for another hotel when I visit this area in the future
2022년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 27일
Hi Bob, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

4/10 - 별로예요

Jaycie

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Gary 님, 2022년 2월 14일
Thank you so much Sherry.

8/10 - 좋아요

Roger

2022년 1월에 1박 숙박함
답변 제공: Gary 님, 2022년 1월 28일
Thank you Roger.

2/10 - 너무 별로예요

MISTY

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid for room didn’t get that room then it was very dusty
2021년 12월에 1박 숙박함
답변 제공: Gary 님, 2022년 1월 28일
Sorry Misty to hear about your bad experience, if you could came back at front desk staff right after you checked in room , we definitely changed another room, we always try to make sure customer will have nice stay .

4/10 - 별로예요

Glen

좋아요: 직원 및 서비스
Dogs barking all night and people banging around all night. Didn’t get much sleep.
2021년 12월에 1박 숙박함
답변 제공: Gary 님, 2022년 1월 28일
Sorry Glen for your experience, we always try to provide best service as we can, we try to make sure it wont happen in future.

8/10 - 좋아요

Gunther

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was nice. The room was clean and nice. Parking was a little tight but over all was a nice hotel.
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 25일
Greetings Gunther, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stay away
Bathroom smelling of urine, dirty floor and desks, insects crawling. I used to stay at this place often - no more.
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 25일
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

4/10 - 별로예요

ALAN

좋아요: 청결 상태, 직원 및 서비스
The check-in clerk was very nice and helpful, & the room was convenient to the parking lot. But the room's facilities were in terrible shape: 1) the toilet seat was completely disconnected from the bowl!! 2) the outside door would not lock from the outside. 3) the headboard on the bed had a horrible, loud creak -- doesn't anyone ever check these rooms? Review for 9/27 - 9/28.
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 25일
Greetings Alan, We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness and quality very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6