Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again. Best Regards, Customer Care Team

Dear Cheryl, we're glad to hear that the location of our hotel was convenient for your needs. However, we apologize for the inconvenience you experienced with the air conditioning during your stay. Your comfort is our priority, and we regret that we fell short of providing adequate cooling in your initial room. We appreciate your understanding as we worked to handle the issue by moving you to a room with a functional portable air conditioner. We'll certainly review our cooling systems to ensure they meet the needs of our guests going forward. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best Regards,Customer Care Team

Dear Randy, we apologize for any confusion regarding your room type and for the inconvenience of not receiving the beds you had reserved. Your comfort is important to us, and we regret any disappointment caused by this oversight. We'll consider your feedback and ensure that our staff are well-informed about room types to prevent similar incidents in the future. Thank you for bringing this to our attention, and we appreciate your understanding. If you choose to stay with us again, please don't hesitate to reach out so we can ensure your accommodations meet your expectations.Best Regards,Customer Care Team

Dear David, we're deeply sorry to hear about the multiple issues you encountered during your stay. Your feedback regarding the TV, shower, room odor, malfunctioning card keys, and door catch is concerning, and we apologize for falling short of your expectations in cleanliness, service, and property conditions. Please know that this is not reflective of our usual standards, and we take your comments seriously. We'll review these issues promptly with our team to ensure that necessary improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.Best Regards,Customer Care Team

Dear Rita, we're truly sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for the cleanliness and maintenance issues you encountered. This is not the level of service and quality we aim to provide to our guests. Rest assured, we take your feedback seriously, and we will handle these concerns with our housekeeping and maintenance teams to ensure that they are resolved promptly. We understand the importance of a comfortable and clean stay, and we are committed to making the necessary improvements to enhance our guests' experience. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Best Regards,Customer Care Team

Dear Melissa, thank you for sharing your feedback with us. We apologize for the cleanliness issues you experienced during your stay and for any inconvenience caused by the unpleasant smell in the room and shower water. We take your comments seriously and will share them with our team to ensure improvements are made. We're glad to hear that Sara provided excellent service, and we'll be sure to pass along your compliments to her. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.Best Regards,Customer Care Team

Dear Moriah, we're thrilled to hear that you loved aspects of your stay with us, including the easy check-in process, our pool, breakfast offerings, and competitive pricing. However, we sincerely apologize for the issues you encountered with the cleanliness of the comforter, the malfunctioning bathroom fan, the confusing AC controls, and the absence of a trash can in your room. Providing a comfortable and hassle-free experience is important to us, and we regret falling short in these areas. Your feedback is invaluable, and we'll handle these issues promptly to ensure they're resolved for future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations during any future visits.Best Regards,Customer Care Team

Dear guest, thank you for your feedback, and we're sorry to hear that your experience did not meet your expectations. We're continuously working to improve our property and appreciate your input. We strive to offer fair pricing for the value provided and will consider your comments as we make enhancements. If you have any specific suggestions for areas of improvement, please don't hesitate to share them with us. We hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

Dear Sierra, we're thrilled to hear that you enjoyed our breakfast offerings during your stay! Providing a satisfying breakfast experience is important to us, and we're glad to know that our selection met your expectations. If you have any further feedback or if there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future!Best Regards,Customer Care Team

Dear Carolyn, thank you for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Best Regards,Customer Care Team

Dear Maria, thank you for your feedback! We're glad to hear that you had a pleasant experience. If there's anything specific you enjoyed during your stay or if there's anything we can do to further enhance your experience next time, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Customer Care Team

Dear Mike, we're truly sorry to hear about the numerous issues you encountered during your stay. Providing a comfortable and enjoyable experience for our guests is our utmost priority, and it's clear we fell short of meeting your expectations in many aspects. We sincerely apologize for the lack of heat in one room, non-functional electrical outlets, makeshift AC unit, drafty window, and unpleasant odor from the comforter. These are certainly not the standards we aim to uphold. Your feedback is invaluable, and we will share these issues promptly with our team to ensure improvements are made. We understand your frustration, and we appreciate your understanding as we work to rectify these concerns. We have also forwarded your message to our manager, Muhammed, to ensure prompt attention to your concerns. We hope to have the opportunity to regain your trust and provide you with a much-improved stay should you choose to give us another chance in the future. Thank you for bringing these matters to our attention. Best Regards,Customer Care Team

Dear Brandon, we're delighted to hear that you had a positive experience with our staff! Providing friendly and attentive service is a top priority for us, and we're glad to know that our team members made your stay enjoyable. Thank you for taking the time to share your feedback, and we look forward to welcoming you back in the future!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Maribel, we're delighted to hear that you found our hotel to be clean during your stay! Thank you for your positive feedback, and we're thrilled to know that you'll be staying with us again in the future. Your satisfaction is our priority, and we look forward to providing you with another great experience next time. If there's anything specific you'd like us to do to make your next stay even better, please feel free to let us know. We appreciate your support and can't wait to welcome you back!Best Regards,Customer Care Team

Dear Tommy, thank you for your positive feedback! We're thrilled to hear that you had a good time during your stay and that you found our staff to be nice. It's wonderful to know that you enjoyed our pool as well. We look forward to welcoming you back for another amazing experience in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!Best Regards,Customer Care Team

Dear Teri, thank you for taking the time to share your positive experience with our check-in process. We are delighted to hear that your check-in was smooth and easy. Our team strives to provide efficient and friendly service, and we're pleased to know we met your expectations. If you have any further feedback or if there's anything else we can do to enhance your stay, please feel free to let us know. We look forward to hosting you again in the future.Best Regards,Customer Care Team

Dear Daniel, thank you for providing us with your feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding the condition of the property. Please know that we take your comments seriously, and we will share these concerns with our maintenance team to make necessary improvements. We are, however, pleased to hear that you found our staff to be nice and helpful. Your experience is valuable to us, and we hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

Dear Calissa, thank you for your feedback I am very sorry you did not have a plesant experience. I am sorry you did not have a good experience with our staff member that is not our goal here. If you have any additional feedback please feel free the share

Dear Fernando, thank you for taking the time to share your feedback regarding the attention of our staff. We are delighted to hear that you appreciated the service provided by our team during your stay. Our staff is dedicated to ensuring our guests have a positive and memorable experience. Your kind words will be shared with the entire team, as they serve as motivation to continue delivering excellent service. We look forward to welcoming you back on your next visit.Best Regards,Customer Care Team

Dear Stephanie, thank you for sharing your feedback with us. We're pleased to hear that the nighttime clerk left a positive impression on you. However, we sincerely apologize for any shortcomings you experienced with other staff members, amenities, and property conditions. This is not the level of service we aim to provide, and we take your comments seriously. We will handle these issues promptly to ensure improvements are made. If there's anything specific you would like us to do to make amends or if you have additional suggestions, please feel free to share. We value your input and hope to have the opportunity to provide a more satisfying experience on your next visit.Best Regards,Customer Care Team

Hi Freddie,Thank you for sharing your experience with us. I'm delighted to hear that you had a restful night's sleep on our comfortable beds. While I'm glad you enjoyed that aspect of your stay, I apologize for any inconvenience caused by the need for renovations and the limitations of our breakfast offerings. Your feedback is invaluable to us, and we'll use it to make necessary improvements. We appreciate your understanding and hope that despite these shortcomings, you were still able to enjoy your time with us. If there's anything specific you'd like to see improved for your next stay, please don't hesitate to let us know. We look forward to welcoming you back and providing you with an even better experience in the future.Best Regards,Customer Care Team

Hi Vanessa,We apologize for any disappointment you experienced with the property conditions and facilities during your stay. Ensuring that our property is well-maintained and that our facilities meet the needs and expectations of our guests is important to us, and we regret any shortcomings in this regard. Your feedback is valuable, and we will use it to address any areas in need of improvement. If there are specific aspects of the property that you feel could be enhanced or if you have any further feedback, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Tammy,We're thrilled to hear that you found the room to be clean and comfortable during your stay. Providing a cozy and inviting atmosphere is important to us, and we're glad that you enjoyed the luxurious feel of the sheets and pillows. Ensuring our guests have a restful and enjoyable experience is our priority, and we're pleased that we could meet your expectations in this regard. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back for another great stay in the future!Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Mary, thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel clean and spacious and that our staff provided friendly service. Your kind words are truly appreciated, and we look forward to the pleasure of welcoming you back on your next visit. If there is anything specific you enjoyed or if there are areas where we can further enhance your stay, please feel free to let us know. We value your feedback and are committed to consistently providing a wonderful experience for our guests. See you again soon!Best Regards,Customer Care Team

Dear Shane, thank you for taking the time to share your feedback with us. We sincerely apologize for falling short of your expectations, especially regarding cleanliness and amenities. Your comments are valuable to us as they help identify areas for improvement. We will handle these concerns internally and take the necessary steps to enhance the guest experience. If your travels bring you back to the area, we would welcome the opportunity to provide you with a much-improved stay. Please feel free to reach out directly if there is anything specific you would like to discuss further.Best Regards,Customer Care Team

Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Kelly, we want to sincerely apologize for the extremely disappointing experience you had during your stay. Your feedback is invaluable, and we take your concerns very seriously. The behavior you described from our owner is unacceptable, and we extend our sincerest apologies for any discomfort and frustration caused. We assure you that this matter will be thoroughly investigated, and appropriate measures will be taken to handle this behavior and ensure it does not happen again. Additionally, we are deeply sorry for the presence of roaches, and we understand the seriousness of this issue. Immediate steps will be taken to handle and rectify this situation, including a comprehensive inspection and treatment of affected areas. Your experience falls well below the standards we strive to uphold, and we want to assure you that your feedback is prompting a thorough review of our procedures, staff training, and overall guest experience. If there's anything specific you'd like to discuss further or if you have additional details to provide, please feel free to contact us directly. We value your input, and we are committed to making the necessary improvements to ensure a more positive and comfortable stay for all our guests. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future.Best Regards,Customer Care Team

Dear Gilberto, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team

Dear guest, we are truly sorry to hear about the issues you encountered during your stay at our hotel. It is disheartening to learn that the condition of the headboard, bed frame, and elevator did not meet your expectations. We understand the importance of a comfortable and well-maintained environment for our guests, and we sincerely apologize for falling short in this regard. Your feedback is invaluable to us, and we will take immediate action to handle the maintenance issues you mentioned. Additionally, we appreciate your understanding and patience during this process. Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback as it helps us improve our services.Best Regards,Customer Care Team

Dear Philip, we're truly sorry to hear that your recent experience with us did not meet your expectations. We strive to provide the best possible experience for all our guests, and it's clear that we fell short in several areas during your stay. Please know that we take your feedback seriously and will be handling the issues you've mentioned with our team to ensure improvements are made moving forward. We hope to have the opportunity to regain your trust and provide you with a much-improved stay in the future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we're truly sorry to hear about the issues you encountered with the bathroom shower during your stay. This is certainly not the experience we want for our guests, and we apologize for any inconvenience this may have caused you. Your feedback is invaluable to us, and we will share these concerns with our maintenance team to ensure immediate repairs are made. We appreciate you bringing this matter to our attention, and we hope to have another opportunity to provide you with a better experience in the future.Best Regards,Customer Care Team

Dear Troy, thank you for your positive feedback regarding our staff! We're delighted to hear that you found them nice. Our team takes pride in providing excellent service to our guests, and we appreciate your recognition. We look forward to welcoming you back for another great stay in the future!Best Regards,Customer Care Team

Dear Shirley, thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered with the cleanliness of the couch and curtains, as well as the quality of the tap water. Your feedback is crucial to us, and we will immediately review these matters with our housekeeping and maintenance teams to ensure improvements are made. We understand how important a comfortable and clean environment is for our guests, and we're sorry that we fell short in this regard. We appreciate your understanding and hope to have another opportunity to provide you with a better experience in the future.Best Regards,Customer Care Team

Dear Debra, we sincerely apologize for the subpar experience you encountered during your stay with us. Your feedback is crucial in helping us identify areas that require immediate attention. Please know that we are taking your comments seriously, and we will be handling the issues you've raised with our team to ensure improvements are made. We understand the importance of cleanliness and the overall guest experience, and we regret that we fell short during your visit. We hope you'll consider giving us another opportunity in the future to provide the experience you deserve.Best Regards,Customer Care Team

Dear Sheila, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team

Dear Paul, we apologize for any inconvenience you may have experienced during your stay. We value feedback from our guests as it helps us improve our services. If you have any specific concerns or suggestions, please let us know so we can handle them promptly. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

Dear Mary, we're truly sorry to hear about the inconvenience you experienced with the presence of spiders in your room. Ensuring the comfort and cleanliness of our guests' accommodations is of utmost importance to us, and it's clear we fell short in this instance. Please know that we take your feedback seriously. Our housekeeping and pest control teams will be immediately informed to handle and resolve this issue to prevent any recurrence. We deeply apologize for any discomfort this may have caused and appreciate you bringing it to our attention. Should you wish to discuss this matter further or have any additional concerns, please don't hesitate to contact us directly.Best Regards,Customer Care Team

Dear Rodney, we sincerely apologize for the numerous issues you encountered during your recent stay with us. It's evident from your feedback that we fell short in several areas, particularly regarding the maintenance and cleanliness of your room. Your feedback is invaluable, and we take these concerns seriously. Rest assured, we will be handling these issues with our maintenance and housekeeping teams immediately to ensure they are rectified and do not recur in the future. We understand the importance of a comfortable and hassle-free stay for our guests, and we regret that we did not meet those expectations in your case. If you would like to discuss your experience further or if there's anything else you'd like to share, please don't hesitate to reach out directly. Once again, we apologize for the inconvenience and hope to have the opportunity to make amends and regain your trust in the future.Best Regards,Customer Care Team

Dear Antonio, Thank you for your feedback. I am glad you enjoyed your stay, We always want to provide a comforting stay. Thank you for the postive feedback on our staff we always want out staff to provide a welcoming enviorment

Dear Suzanne, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and that our staff made a positive impression. Ensuring our guests feel welcome and comfortable is always our top priority. It's great to know that you found the room comfortable and enjoyed our breakfast offerings. We understand that pets are part of the family, and we're delighted that you could bring your dog along for the visit. We look forward to welcoming you and your family, including your furry friend, back for another enjoyable stay in the future. If there's anything else you need or if you have any further comments, please don't hesitate to let us know.Best Regards,Customer Care Team

Dear Victoria, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team

Dear Bobbie, thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced regarding cleanliness, amenities, and property conditions. Your comments are important to us, and we would like to handle your concerns to ensure a better experience for future guests. If you could provide more details about the specific issues you encountered, it would help us investigate and take appropriate measures. Your satisfaction is our priority, and we appreciate your input in helping us improve. Please feel free to reach out to our team directly so that we can further discuss your concerns and work towards resolving any issues. We value your patronage and hope to have the opportunity to welcome you back for a more positive experience.Best Regards,Customer Care Team