로비

페어필드 인 & 스위트 바이 메리어트 애틀란타 뷰포드/몰 오브 조지아 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 692개 이용 후기 중 433개" "
평점 8 - 좋아요. 692개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 692개 이용 후기 중 46개" "
평점 4 - 별로예요. 692개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 692개 이용 후기 중 17개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kikyung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Kelvin Harden 님, 2021년 12월 28일
Thank you so much for providing us feedback regarding your recent stay with us at the Fairfield Atlanta Buford Mall of Georgia.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
bathroom drain wasn't work well hotel room isn't sound proof
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

Kwan Kuen 님, middle village

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Too much noise
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

4/10 - 별로예요

Jeffrey

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very loud outside room. Breakfast not attended well. Extra charge on card almost a month after stay.
2024년 2월에 1박 숙박함
답변 제공: o 님, 2024년 3월 19일
I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about noise and breakfast not attended well is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

8/10 - 좋아요

Scott

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: o.swain 님, 2024년 3월 11일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Michael

Everything was great. The staff was the best.
2024년 2월에 1박 숙박함
답변 제공: oswain 님, 2024년 3월 10일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast!
2024년 2월에 1박 숙박함
답변 제공: o 님, 2024년 2월 26일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

8/10 - 좋아요

Clinton 님, Willow Grove

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 2월에 2박 숙박함
답변 제공: o 님, 2024년 2월 26일
Thank you for the 4-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Crystal

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front Desk Receptionist was wonderful. Friendly, fast, and informative. Definitely a great experience.
2024년 2월에 1박 숙박함
답변 제공: o 님, 2024년 2월 26일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

8/10 - 좋아요

C.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice area alot of eating options shopping options are great
2024년 2월에 1박 숙박함
답변 제공: o 님, 2024년 2월 23일
Thank you for the 4-star rating, we look forward to providing you exceptional service in the future.

6/10 - 괜찮아요

Markus

2024년 2월에 1박 숙박함
답변 제공: o.swain 님, 2024년 3월 21일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 - 괜찮아요

Crenguta Kevorkian

좋아요: 청결 상태
Internet not working Hair dryer not working
2024년 2월에 1박 숙박함
답변 제공: o 님, 2024년 2월 23일
I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice and room was clean. Breakfast wasn’t the best, but it was fine.
2024년 2월에 3박 숙박함
답변 제공: oswain 님, 2024년 2월 5일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 12월에 3박 숙박함
답변 제공: Kelvin H. Asst Gen Manager 님, 2024년 1월 28일
Dear Jerry, Thank you for sharing your positive experience at Fairfield by Marriott Mall of GA Buford. We are thrilled to hear that you enjoyed your stay and that our team and facilities met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kelvin H Asst. Gen Manager 님, 2024년 1월 28일
Dear LindaWe wanted to express our sincere gratitude for your recent 5-star review of Fairfield by Marriott Mall of GA Buford. It truly means the world to us! We're delighted to hear that your experience with us was exceptional.Thank You

10/10 - 훌륭해요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: oswain 님, 2024년 2월 5일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

8/10 - 좋아요

Tamra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only reason I didn't rate excellent was the room above us had a child running and jumping off the bed. They did this for hours and finally I called the front desk at 10:20 pm. Second night we were awoken by the child at 11:30 pm. I will say the staff was very helpful
2024년 1월에 3박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was disheartened to learn of the noise your experienced during your stay. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Luis Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: oswain 님, 2024년 2월 5일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

6/10 - 괜찮아요

Hester

2023년 12월에 1박 숙박함
답변 제공: Kelvin H Asst Gen Manager 님, 2024년 1월 28일
Dear Hester, Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and value your input.We're sorry to hear that your experience fell short of expectations. Your insights are crucial to our ongoing efforts to enhance our guest experience.We hope to have the opportunity to welcome you back and provide you with an improved stay in the future.Best regards,

10/10 - 훌륭해요

ghira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Sandy

가족 여행
Had a lot of good amenities. Pool gym store. Staff really nice and helpful
2023년 12월에 1박 숙박함
답변 제공: oswain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read the staff were really nice and helpful and amenities were good. We continually work to improve our hotel; I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

steinwell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ga
convenience location and Eco-friendly
2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great quick stay
They held our room for us for our very late arrival. They greeted us weary and tired travelers with a friendly smile and great service. The room was clean, staff nice, food area was nicely stocked and it felt very safe arriving that late at night. Only bad thing.....1 of 2 elevators were out of service...no big deal.
2023년 12월에 1박 숙박함
답변 제공: oswain 님, 2024년 2월 5일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Tonia 님, Columbia

2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Edith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and felt completelt satisfied with my stay
2023년 12월에 2박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Shawna

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Alfredo

2023년 12월에 2박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

thipphakone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GA
excellent service thanks
2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

8/10 - 좋아요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Near the Mall
Forgot to mention it to the front desk, but there was a popping noise that kept coming from the bathroom. Sounded like some one was bouncing a ball off the wall. It appeared to be coming from the mirror. Room was nice bed was not quite right for me, but most aren’t.
2023년 12월에 2박 숙박함
답변 제공: oswain 님, 2024년 2월 5일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 - 괜찮아요

RICHARD

2023년 12월에 7박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 - 괜찮아요

Tracey

답변 제공: o 님, 2024년 2월 23일
Thank you for the 3-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased.
2023년 12월에 2박 숙박함
답변 제공: kelvin 님, 2023년 12월 9일
Please come visiting us again

6/10 - 괜찮아요

Lana

2023년 12월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 3-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Dean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Place
2023년 12월에 1박 숙박함
답변 제공: Kelvin 님, 2023년 12월 9일
Please come visit us again soon

10/10 - 훌륭해요

Marcia J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room with comfortable bed! The breakfast had nice options of mini spinach omelets, sausage, bagels, oatmeal, and waffles. The only two things I would improve about the hotel is have a light or medium roast coffee available and would be nice to have a charging block for cell phones in the rooms. Most hotels have both. We enjoyed our stay.😊
2023년 12월에 1박 숙박함
답변 제공: kelvin 님, 2023년 12월 9일
Thanks Please come visit us again soon

10/10 - 훌륭해요

Santiago Salomon sola

2023년 11월에 3박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

Elvin

2023년 11월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 - 훌륭해요

MAGALY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Julie 님, 2023년 11월 30일
Dear Magaly,Thank you for taking the time to share your feedback with us! We are thrilled to hear that your experience at our hotel was great, and we appreciate your positive comments.At Fairfield, we strive to provide exceptional service and create memorable experiences for our guests. Knowing that you had no complaints during your stay is truly rewarding for our team.Your satisfaction is our top priority, and we are delighted to have met your expectations.We hope to have the pleasure of welcoming you back in the future.Thank you once again for choosing Fairfield. We look forward to serving you again soon!Most Cordially,

10/10 - 훌륭해요

Ariel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, in a convenient shopping area, staff was helpful and kind, room was clean, everything worked well. One downside was the prices of the convenient store was on the pricy side.
2023년 11월에 4박 숙박함
답변 제공: Julie 님, 2023년 11월 30일
Thank you for taking the time to share your feedback with us! We are thrilled to hear that your experience at our hotel was great and we appreciate your positive comments. At Fairfield, we strive to provide exceptional service and create memorable experiences for our guests. Knowing that you had no complaints during your stay is truly rewarding for our team. Your satisfaction is our top priority, and we are delighted to have met your expectations. I am sorry that you disagree with our Market pricing. We hope to have the pleasure of welcoming you back in the future. Thank you once again for choosing Fairfield. Most Cordially,

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to ask for towels
2023년 11월에 4박 숙박함
답변 제공: Kelvin - Assistant General Manager 님, 2023년 12월 1일
We sincerely apologize for any inconvenience you experienced during your stay, specifically the need to request towels. Providing a seamless and enjoyable experience for our guests is our top priority, and we regret that we fell short on this occasion.Your feedback is invaluable to us, as it helps us identify areas for improvement. Rest assured that we are addressing the issue with our team to ensure that such oversights are minimized in the future.

8/10 - 좋아요

toni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
Thank you for the 4-star rating, we look forward to providing you exceptional service in the future.

8/10 - 좋아요

Agegnehu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all, we had a pleasant experience.
2023년 11월에 1박 숙박함
답변 제공: Kelvin - Asst General Manager 님, 2023년 12월 1일
Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure our guests feel comfortable and enjoy their time with us. We look forward to welcoming you back for another enjoyable stay in the future! Safe travels!

8/10 - 좋아요

Steven

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I liked how it was rather quiet and convenient. I like the enlrged breakfast, though it could have been a bit tastier.
2023년 11월에 6박 숙박함
답변 제공: Kelvin Harden 님, 2023년 11월 28일
Dear Steven,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the quiet and convenient atmosphere during your stay. Your comfort is our priority, and we're delighted that you found the location to be to your liking.We also appreciate your positive remarks about our enlarged breakfast. However, we have taken note of your suggestion regarding the taste, and we will certainly review our offerings to enhance the overall dining experience for our guests.Your valuable input is crucial in helping us improve our services, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.If you have any further comments or specific suggestions, please feel free to share them. We value your patronage.Warm regards,

2/10 - 너무 별로예요

Harley

2023년 11월에 1박 숙박함
답변 제공: o.swain 님, 2024년 1월 8일
I received a copy of your review and wanted to take a moment to personally respond. I was disheartened to read the hotel did not meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 - 훌륭해요

Manolo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We slept badly because the headrest was extremely squeaky. The ac unit also made a lot of noise. The staff is excellent! The breakfast was a let down. Eggs were overcooked and the breakfast sandwiches were not appetizing. We won’t be back to this hotel. We are very disappointed with the quality compared to other hotels at the same price range; however, you DO have a fantastic staff.
2023년 11월에 1박 숙박함
답변 제공: Kelvin 님, 2023년 11월 26일
Thank you for sharing your experience with us. We apologize for the inconvenience caused by the squeaky headrest and noisy AC. Your feedback on the breakfast is noted, and we're committed to addressing these concerns. We appreciate your kind words about our staff. If your travels bring you back to the area, we hope you'll reconsider giving us another chance to exceed your expectations.Best regards,Kelvin Harden Asst General Manager

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2023년 11월에 1박 숙박함
답변 제공: Kelvin 님, 2023년 11월 26일
Thank you for your kind comment! We're delighted to hear you had a nice experience. Your feedback means a lot to us. We look forward to welcoming you back soon!Warm regards,Kelvin Harden Asst General Manager