There were two weddings happening but the hotel itself didn’t appear to be booked. We were given a room next to wedding participants that were very noisy. Slamming the sliding glass door, etc, and generally having having a party late into the night in their room. Seems to me we could have been given a room away from the party goers. We went to the hotel casual restaurant, Bullfrogs, for dinner. We were given a table next to the kitchen door. The restaurant was almost empty. When asking for a different table, the hostess said the other area was taken and then went into to kitchen to complain about me. Glass window next to us! The other area was almost empty. I think a hotel of this rating should have better customer service.