숙박 시설 입구

로열 인 여행 후기

2 out of 5
로열 인
16305 NW 162nd Lane, Alachua, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 107개 이용 후기 중 40개" "
평점 8 - 좋아요. 107개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 25개" "
평점 4 - 별로예요. 107개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 16개" "

7.2/10

청결 상태

8.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Santos

2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Thank you for staying with us!

6/10 - 괜찮아요

Mark

2024년 3월에 1박 숙박함

8/10 - 좋아요

Terri Naulty

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 3일
Thank you for taking the time to give us this score. We are happy you stayed with us.

2/10 - 너무 별로예요

Ranokhon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear guest, we are sorry to not have met your expectations for your stay with us. Thank you for taking the time to give us this review, we will keep it in mind as we continue our ongoing projects to update the property.

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Royal Inn was OK. I’m alive
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Thanks for staying with us, we hope your stay met your expectations.

8/10 - 좋아요

Daniel

답변 제공: GM 님, 2024년 2월 2일
Thank you for choosing us.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet and laid back friendly workers and very respectable
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Thanks for staying with us, Christopher! We appreciate your kind words and our mission will continue to offer the best and reasonable value in our city.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There was damage to the sink area, cheap/stained chairs to sit in and ugly 70's style bed comforters and paintings screwed to the walls. The receptionist was friendly and generally the room and sheets were clean.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 21일
Dear John: Thanks for staying with us! Your feedback will be kept in mind for our next work as we continue to work towards meeting our guest's expectations.

10/10 - 훌륭해요

Paul

좋아요: 직원 및 서비스
A budget hotel that in most ways a good value. A bit shabby but what you should expect.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 19일
Thank you for staying with us! We are happy you acknowledge our value and also notice how we are continuing to work on the property. We are trying to refresh our image at the same time. Please think of us next time you are travelling on I-75.

2/10 - 너무 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place has roaches and when I told the management,, oh yeah I'll call the exterminator
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear David: Sorry about that. Our motel is under contract with a licensed and insured pest control company so our duty is to notify them as soon as we have an incident that demands their attention. This way we continue to improve our level of service to meet our guest expectations. Thank you for staying with us.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Cat 님, 2023년 12월 31일
Thank you for staying at Royal Inn. We are delighted you enjoyed your stay and look forward to seeing you, on your next trip to Alachua.

10/10 - 훌륭해요

Arian

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 25일
Thank you for choosing us in the course of your travels.

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was Amazing
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 23일
Thank you for staying with us! We look forward to having you stay with us again in the future.

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Really nice host, I just wish the property matched them
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 14일
Dear David: Thank you for staying with us. Your feedback is very important to us as we will continue to improve the property.

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스
The room was clean and the bed was comfortable.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 14일
Thank you for staying with us and we hope to see you again.

2/10 - 너무 별로예요

Jens

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet was clogged, night staff person was asleep. the mattress was akin to a hammock. The bathroom door was almost impossible to close, they had removed the strike plate trying to fix the door. Caulking had been smeared into the tub drain using a finger, we were leery of using the tub, fearing it might not drain. The whole motel looked like their maintenance person is not competent at all, wall were patched poorly, wall colors did not match the many patches. Plus the price off $75 a night was way to much, maybe $30 a night. Will never go back.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 16일
Dear Jens: On behalf of our team, I would like to apologize for failing to meet your expectations. Maintenance and professionalism is just as important as cleanliness and comfort. We thank you for your feedback and have addressed our staff to use it to continue improving our guest experience.

8/10 - 좋아요

Melinda

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Thanks for staying with us.

10/10 - 훌륭해요

Kristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was an amazing place there were no cockroaches an the office was set up for Christmas an the staff was very polite an it just was a great time an would stay again
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Thank you so much, we are happy you had a pleasant stay with us!

2/10 - 너무 별로예요

Matthew

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pass on this one
Not a good hotel. 4 cockroaches crawling around. Checked the sheets for bugs and found public hairs in both beds. Did not do enough reviews before booking here, now my wife won’t talk to me. Just a dirty and gringy hotel. Sorry for the bad review, but stay somewhere else.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 3일
Dear Matthew: Thank you for taking the time to write to us. We're sorry to hear that you had a negative experience at our motel. We take cleanliness and hygiene very seriously, and apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure it doesn't happen again.

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at this hotel after a gators game and the receptionist was very kind are room had a very comfortable bed nice hot showers and a descent Tv. Only bad thing was a strong smoke smell but definitely worth what I payed for.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
We are happy you had a warm reception and your stay was comfortable. Keeping your feedback in mind, our guest experience will continue to improve. Thank you for staying with us!

4/10 - 별로예요

jeffrey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Expect little and you won’t be disappointed
Stopped late for the night. Sorry to say you get what you pay for so my expectations were low but…I still felt I overpaid for a very poor stay. Hot water was excellent, and the woman at the front was Great but that’s about it.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 23일
Dear Jeffrey: We hope you brought your concerns to our staff during your stay. Keeping our guest's expectations and feedback in mind, we'll continue to offer the best economical value in our city!

6/10 - 괜찮아요

Nathalie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed there because we had no choice. We couldn’t find anything in Gainesville like we normally do. Place was old and outdated. Room was clean but basic. Towels looked dirty and we found roaches in room. Water pressure and hot water was great. Staff very nice and welcoming.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 6일
We appreciate your feedback. The Royal Inn is an older property set back away from the roadside and surrounded by wooded area. We strive to provide our guests the best economical value, even during high demand seasons, and will continue to improve our guest experience.

2/10 - 너무 별로예요

Alec

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures were not up to date with the facility. Door locks were not sound and no deadbolt. Dead cockroaches on the floor by beds. Very poor hotel.
답변 제공: GM 님, 2023년 11월 5일
Thank you for your feedback. Our door locks are electronic, battery powered locks with a secondary deadbolt lock. We apologize we did not meet your expectation, and as we continually improve our guest experience we will keep your feedback in mind.

8/10 - 좋아요

Raymond

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 4일
Thank you for staying with us!

10/10 - 훌륭해요

Israel

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Thanks for choosing us!

10/10 - 훌륭해요

Fran

2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Thank you for staying with us!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 30일
Thank you for staying with us!

6/10 - 괜찮아요

Jennifer

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for staying with us. Please let us know where we fell short during your stay so we can make positive changes.

6/10 - 괜찮아요

Michael

별로예요: 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Thanks for choosing us! We appreciate the opportunity.

6/10 - 괜찮아요

Deborah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 27일
Thank you for staying with us. We hope you give us another try in the future.

2/10 - 너무 별로예요

Gord

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 25일
Thank you for staying with us. We hope you give us another try in the future.

10/10 - 훌륭해요

Lucas

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 14일
Thank you for staying with us!

2/10 - 너무 별로예요

sabrina

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 13일
Thank you for staying with us. We hope you give us another try in the future.

8/10 - 좋아요

Eric

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Outside of building looks run down doors need paint - some rooms had a smell
2023년 6월에 1박 숙박함
답변 제공: Cat GM 님, 2023년 6월 10일
Thank you for staying with us. We are continually working on improvements on the property, We hope you will try us again, next time in town.

2/10 - 너무 별로예요

Carlos

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches in the bathroom.
2023년 6월에 1박 숙박함
답변 제공: Cat GM 님, 2023년 6월 3일
Thank you for staying with us and sorry about your inconveniences. We are working hard to ensure that everyone has an enjoyable stay and hope that next time in town, you will stay try us again.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Cat GM 님, 2023년 5월 30일
Thank you for staying with us. We look forward to having you as guest again, on your next visit to Alachua.

2/10 - 너무 별로예요

Daimi

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cockroaches and bathroom dirty
2023년 5월에 1박 숙박함
답변 제공: Cat GM 님, 2023년 5월 29일
Thank you for sharing your concerns of your stay and we are working continually to improve our standards. Sorry about any inconveniences and we hope you will try us again in the future and have a pleasant stay.

2/10 - 너무 별로예요

Charles

2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 13일
Thank you for staying with us. We hope you give us another try in the future.

4/10 - 별로예요

Leslie

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing we enjoyed about the property was reliable, Internet and television and a decent mattress. I don’t think we’ve ever stayed at a more basic hotel. We were not able to get ice, there was no hairdryer or coffee maker and the room had a stale odor to it. In the morning the TV wouldn’t turn on. This property is way overpriced for what you get. I wish we weren’t so desperate because many nearby properties were booked!
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Get what you pay for
My husband and I left Punta Gorda after Hurricane Ian to seek Internet and a hot shower, that we got. In reading the reviews I was comfortable booking this on the road. The ladies at the front desk was very nice and helpful, she put us in room 206 said that was one of the better ones, well the bathroom looked like it had not bee clean in weeks very dirty, the bed for me was very firm I'm a side sleeper so I was not comfortable. I had to call for Internet password, no channel guide no Ice. The good thing is the shower was amazing hot and great water pressure. We ate at the Mexican restaurant across the street it was very good.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

David

2022년 8월에 1박 숙박함
답변 제공: GM 님, 2022년 8월 23일
Thank you for staying with us!

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No frills delight
We just needed a place to stay over night on our way home. This place was older but it was well kept. The room was clean, bed was comfortable. The pillows were full size and nice and firm. We slept peacefully here and had a good night's rest. Customer service is also very nice here.
2022년 8월에 1박 숙박함
답변 제공: GM 님, 2022년 8월 8일
Thank you for staying with us!

4/10 - 별로예요

JAMAL

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2022년 7월에 1박 숙박함

4/10 - 별로예요

Jose

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was quite and pretty clean, but needs maintenance.
2022년 7월에 2박 숙박함
답변 제공: GM 님, 2022년 7월 27일
Thank you for staying with us! We are an older property but with new management that is dedicated to delivering a quality service at an economical rate.

6/10 - 괜찮아요

Angelo

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
It is open 24 /7 Perfect for quick stay along Hwy and reasonable
2022년 6월에 1박 숙박함
답변 제공: GM 님, 2022년 6월 27일
Thank you for staying with us!

10/10 - 훌륭해요

Horace

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: GM 님, 2022년 5월 13일
Thank you for staying with us!

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice clean place. It is very dated and they are working on remodeling it. Was great for the price
2022년 3월에 3박 숙박함
답변 제공: GM 님, 2022년 5월 2일
Thank you very much for staying with us! We appreciate you noticing our hard work and we will continue to strive to meet our future expectations.

2/10 - 너무 별로예요

Morris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

8/10 - 좋아요

jerome

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's a very old motel, no frills at all. Old everything, but actually clean. And quiet since it sits back from road, but hard to recommend.
2021년 9월에 2박 숙박함