We had a non refundable res with Expedia. Checked in very late. Was informed there was a $50 "deposit" required in addition to the room fee. I told the clerk I had never heard of such an outrageous thing and didn't want to pay it. He said it was refundable within 3 to 5 days. I said, I don't care, I think it is ridiculous. But I had to pay it to get the room key. I also told him I was going to write a very negative review in Expedia. Never going to stay in a Super8 again. As for the room, it was clean, tidy, albeit pretty spartan, but comfortable enough. However, I had to unplug the heat pump b/c it was making a weird noise when it kicked on. And in general the noise level from other guests as well as traffic was unacceptably high. I apologized to the motel staff the next morning for being irate when checking in, and they were very nice. But I am still never going to stay there again, not in 1,000 years.