외관

페어필드 인 바이 메리어트 더뷰크 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 564개 이용 후기 중 228개" "
평점 8 - 좋아요. 564개 이용 후기 중 215개" "
평점 6 - 괜찮아요. 564개 이용 후기 중 68개" "
평점 4 - 별로예요. 564개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 564개 이용 후기 중 16개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jessica L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only reason I didn’t rate a 5 star is because the beds were a little uncomfortable and the card reader on the door was finicky
2024년 3월에 1박 숙박함

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good at the hotel except when we asked the front desk attendant for two additional pillows she said she would deliver to our room and didn’t.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

WANENA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how clean the lobby and room looked and smells. And the breakfast lady was very nice, breakfast wasn't bad either
2024년 3월에 2박 숙박함

8/10 - 좋아요

Yadira

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

연인과의 여행
좋아요: 청결 상태
We stayed overnight for a last minute get away. The room was pretty standard, nothing fancy. The breakfast was OK, there was a tiny dining area though so we had to take it back to our room. When we went to take a shower in the morning, there was no hot water. I let the front desk know about it and nothing was done about it.

10/10 - 훌륭해요

Charles 님, MILWAUKEE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is located to many of the things to do in Dubuque.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

VICKIE J

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The outdoor lighting on their big sign is hardly lit.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Patricia

좋아요: 직원 및 서비스
Staff was fine but the room desperately needs updating the ceiling is peeling and either there are no good acoustics or the people next to me were extremely loud all night long and I got no sleep.
2024년 2월에 1박 숙박함
답변 제공: Shawn 님, 2024년 2월 5일
Dear Patricia,Thank you for letting us know about your stay at our hotel. We take your feedback to heart. It is our hope that you will return and allow us to WOW you on your next visit.Sincerely,ShawnAssistant General Manager

6/10 - 괜찮아요

Rachel

가족 여행
Breakfast staff very nice. Night staff very nice. Two treadmills and one was out of order. No sanitizing wipes in workout room.
2024년 1월에 1박 숙박함
답변 제공: Shawn 님, 2024년 2월 5일
Dear Rachel,Thank you for your review of our hotel. We take each one of these reviews very seriously. It is our hope that you will consider coming back and visiting our hotel again.Sincerely,Shawn BaldwinAssistant General Manager

8/10 - 좋아요

Peter

단체 여행
2024년 1월에 1박 숙박함
답변 제공: shawn 님, 2024년 1월 22일
Dear Peter,Thank you for taking the time to fill out a survey on our hotel. We try our best to meet each guest's needs. In your case we failed, and for this we do apologize. We do hope that you will come again and allow us to wow you.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Andrew

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Janet

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Shawn 님, 2024년 1월 22일
Dear Janet,Thank you for taking the time to give us your feedback on your stay here at our hotel. We apologize that we did not meet your expectations. It is our hope that you will give us another try in the future.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Cassandra 님, Ilion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Shawn 님, 2024년 1월 22일
Dear Cassandra,Thank you for staying with us during your travels. We hope that you have found here your home away from home whenever you are in our city. It is our hope that we will see you soon.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Mollie

2023년 12월에 3박 숙박함
답변 제공: Shawn 님, 2024년 1월 8일
Dear Mollie,Thank you for staying with us during your travels. It is our hope that each guest has your experience when they also stay here. Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Shawn 님, 2023년 12월 27일
Dear Michael,Thank you for choosing us for your lodging needs during your travels. We hope that you will always think of us when you are in this area.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Lyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holidays
Clean relaxing friendly staff. Nice breakfast
2023년 12월에 1박 숙박함
답변 제공: Shawn 님, 2023년 12월 27일
Dear Lyn,Thank you for your review on our hotel. It is our goal to have our guests enjoy themselves while they are here. If you are ever in our area again we hope that you will stay with us again.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Grace

2023년 12월에 1박 숙박함
답변 제공: Shawn 님, 2023년 12월 11일
Dear Grace,Thank you taking the time to us feedback about your stay with us. We appreciate your business and look forward to you staying with us again in the future.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Nicole

2023년 12월에 1박 숙박함
답변 제공: Shawn 님, 2023년 12월 27일
Dear Nicole,Thank you for staying with us here at the Fairfield Inn of Dubuque. We appreciate that you could have stayed anywhere, but you chose to stay with us here. It is our hope that whenever you in the city you will stay with us again.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Shawn 님, 2023년 12월 4일
Dear Mary,Thank you for taking the time to give us your feedback. We use these surveys to keep improving our hotel. It is our desire that each guest has your experience. We look forward to you coming back again.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Mayor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again. Awesome staff
2023년 11월에 1박 숙박함
답변 제공: Shawn 님, 2023년 12월 4일
Dear Mayor,It was wonderful to read that you enjoyed your stay at our hotel. We hope that you will continue to stay here anytime you are in town.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Shawn 님, 2023년 11월 8일
Dear Linda,Thank you for taking the time to give us your feedback on our hotel. It is our sincere hope that you will come back again when you visit the area next time.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a good stay
We were happy with our room. Bed was very comfortable and it was quiet. The only thing i didn't like was the breakfast. I had eggs, bacon, and sausages. Everything tasted bland.
2023년 11월에 1박 숙박함
답변 제공: Shawn 님, 2023년 11월 6일
Dear Laura,Thank you for giving us your feedback about your stay in our hotel. We want you to know that we appreciate your feedback and these issues have been addressed, and hopefully you will return when you in the area.Sincerely,ShawnAssistant General Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Sheer curtains
The room felt dirty, there was hair everywhere. The curtains were sheer, allowing light in all night. I could hear every single movement that the people upstairs made. It is definitely not worth the price.
2023년 10월에 1박 숙박함
답변 제공: Shawn 님, 2023년 11월 6일
Dear Anonymous,Thank you for sharing your views on our hotel. We use these surveys to help us keep up our property. We want you to know that these issues have been addressed, and we hope that you will come back again and allow us to WOW you.Sincerely,ShawnAssistant General Manager

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was kind. Room was dirty and old. Some trash was in the bin from prior guest. Would not stay here again. Definitely not worth the $!!
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 11월 2일
Thank you for giving us your feedback on our hotel. We have taken note of each issue that you have given us. With a deep and sincere heart we apologize for these inconveniences. They have been addressed with the correct departments to ensure that this does not happen again. We hope that you will come again, and allow us to wow you.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hot breakfast options.
2023년 10월에 1박 숙박함
답변 제공: Shawn 님, 2023년 11월 2일
Dear Jennifer,Thank you for taking the time out to give us your survey on our hotel. We hope that you will continue to stay with us whenever you are in the area.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very clean
2023년 10월에 2박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear Stanley,Thank you for taking the time to fill out a survey about our hotel. Our goal is to have all our guest to have this same experience. We hope that whenever you are in the area that you will stay with us.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Allison 님, Richland Center

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear Allison,Thank you for staying with us here. It is our sincere hope that you will consider us your home away from home whenever you are in the area.Sincerely,ShawnAssistant General Manager

6/10 - 괜찮아요

Renae

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear Renae,Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and professional staff. Hotel was very clean and comfortable. Highly recommend
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear David,Thank you for the kind words about our hotel. We look forward to having you stay with us in the future.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear Alex,Thank you for completing this survey of our hotel. We appreciate you choosing to stay with us during your travels. We hope that you will come back whenever you are in the area.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room but some mold in bathroom. Desk staff was excellent!
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear Richard,We are appreciate you taking the time to give us your thoughts on our hotel. We use these surveys to help us to keep improving to ensure our guests are enjoying their stay. We have taken notice of your concerns, and the issue has been addressed. We look forward to your next visit to our hotel.Sincerely,ShawnAssistant General Manager

6/10 - 괜찮아요

Chris

연인과의 여행
The hotel was pretty clean and the breakfast was nice. The first room we were in smelled like someone has smoked in it. We were given a different room and it was much better. The AC and heater were very very loud when they kicked on. Staff was great and helpful.
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 10월 23일
Dear Chris,Thank you for sharing with us about your stay at our hotel. We appreciate you for letting us know what we need to improve one to make our hotel better. Your issues have been addressed, and we hope that you will come see us again soon.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very nice. I asked for clean towels and bedding to be changed everyday, but they only came one day to give clean towels and made the beds. The other thing was the beds were very hard not very comfortable to sleep on. That’s the only complaint I have.
2023년 9월에 3박 숙박함
답변 제공: Shawn 님, 2023년 9월 13일
Dear Brenda,Thank you for staying with us, and giving us your feedback. We apologize for the issue that you did have while you were here. It is our hope that you will stay with us again whenever you are in our city.Sincerely,ShawnAssistant General Manager

6/10 - 괜찮아요

Fuad

가족 여행
Was not bad for one night
2023년 9월에 1박 숙박함
답변 제공: Shawn 님, 2023년 9월 7일
Dear Fuad,Thank you for giving us your feedback about our hotel. We want to ensure that your next stay is even better than your last. It is our sincere hope that you will give us the chance to wow you.Sincerely,ShawnAssistant General Manager

2/10 - 너무 별로예요

Jackie

2023년 8월에 2박 숙박함
답변 제공: Shawn 님, 2023년 9월 5일
Dear Jackie,Thank you for taking the time to give us your feedback of your stay at our hotel. We strive to make sure each and every guest enjoy their stay. However, in your case we failed. We are using your survey to help us to ensure that we keep these problems from happening again. It is our hope that you give us another chance to wow you in the future.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Roger 님, florence

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay
2023년 8월에 2박 숙박함
답변 제공: Shawn 님, 2023년 8월 29일
Dear Roger,Thank you for staying with us. We appreciate that fact you chose to stay with us during your travels. It is our hope that you will come stay with us again.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Autumn

2023년 8월에 1박 숙박함
답변 제공: Shawn 님, 2023년 8월 29일
Dear Autumn,Thank you for choosing to stay with us. It is our sincere hope that you will continue to stay with us whenever you are in town.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. The breakfast was very good too.
2023년 8월에 2박 숙박함
답변 제공: Shawn 님, 2023년 8월 29일
Dear Tammy,Thank you for take the time to give us your feedback about your stay. We take these surveys to keep improving our hotel. It is our hope that you will continue to stay with us, and recommend us to others.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Mark

2023년 8월에 1박 숙박함
답변 제공: Shawn 님, 2023년 9월 13일
Dear Mark,Thank you for staying with us here. It is our goal that each guest has a great experience when they stay here. We hope that our hotel will always be your hotel of choice.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Charles 님, MILWAUKEE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was very nice, we have stayed there many times. Chuck and Patti, Milwaukee, WI.
2023년 8월에 1박 숙박함
답변 제공: Shawn 님, 2023년 8월 22일
Dear Charles,Thank you for your comments on our hotel. We hope that you will continue to stay with us whenever you are in the city.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Judith

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Shawn 님, 2023년 8월 22일
Dear Judith,Thank you for staying with us here, and we look forward to your return.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Shawn 님, 2023년 8월 22일
Dear Jeff,Your review of our hotel is much appreciated. It is our hope that you will consider our hotel your only choice when you are in the city.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Terry

2023년 7월에 1박 숙박함
답변 제공: Shawn 님, 2023년 8월 1일
Dear Terry,Thank you for taking the time to give us your feedback about your stay. We appreciate you choosing to stay with us during your travels. It is our sincere hope that you will continue to stay with us each time you visit the city.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was clean and comfortable. The room had a recycling bin which was great and my room was quiet even though is was next to the elevator. AC worked great and the constant fan kept a cool quiet breeze throughout the night.
2023년 7월에 1박 숙박함
답변 제공: Shawn 님, 2023년 7월 26일
Dear Anonymous,Thank you for your review on our hotel. We appreciate you taking the time to do so. It is our hope that each guest has this same experience. We hope that every time you are in our area that we will be your hotel of choice.Sincerely,ShawnAssistant General Manager

10/10 - 훌륭해요

Nino

2023년 7월에 1박 숙박함
답변 제공: Shawn 님, 2023년 8월 22일
Dear Nino,Thank you for spending time with us during your travels. It is our hope that you will come back to stay with us again.Sincerely,ShawnAssistant General Manager

6/10 - 괜찮아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Our room was next to the maintenance room, difficult to sleep, very noisy. Disappointing for a $200 room. I would not stay there again for that reason only.
2023년 7월에 1박 숙박함
답변 제공: Shawn 님, 2023년 7월 24일
Dear Tina,Thank you for your review on our hotel. Our goal is to have each and every guest enjoy their experience here. In your case we failed. We apologize for what you experience, and hope that you will give us another chance to wow you.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

Wendi

좋아요: 직원 및 서비스, 객실의 편안함
Pretty good
Both members of the staff that we interacted with were very friendly and thoughtful. The front of the building was under construction. All the hallways smelled terribly like weed, but the smell didn't get into our room.The room was clean and bed was comfy but the A/C had visible mold or mildew all over the slits and I definitely did not have the best breathing experience. Room was very quiet and did not hear much from stairs or hallway. We didn't have breakfast but it smelled good. Did not go in the pool but it looked clean and taken care of.
2023년 7월에 1박 숙박함
답변 제공: Shawn 님, 2023년 7월 20일
Thank you for taking time to review our hotel. We strive to ensure that each guest enjoy their full experience here. Your concerns have been addressed by the proper staff, and we hope that you will come back to try our hotel again.Sincerely,ShawnAssistant General Manager

8/10 - 좋아요

garret

2023년 7월에 3박 숙박함
답변 제공: Shawn 님, 2023년 7월 24일
Dear Garret,Thank you for taking the time to give us your feedback about our hotel. It is our sincere hope that we will be your hotel of choice whenever you are in the city.Sincerely,Shawn Assistant General Manager