숙박 시설 정면 - 저녁/밤

베이몬트 바이 윈덤 게일즈버그 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 게일즈버그
2285 Washington St, Galesburg, IL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 412개" "
평점 8 - 좋아요. 1004개 이용 후기 중 363개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 131개" "
평점 4 - 별로예요. 1004개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 40개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was appropriate accommodations for our travel
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Kathy,We appreciate your feedback and are glad to hear that our accommodations met your needs during your stay. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance. Thank you for staying with us!

4/10 - 별로예요

Mary 님, Oak Park

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room kind of dirty, all exercise equipment was broken. Etsy elsewhere
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Mary, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address the cleanliness issue with our housekeeping team. Thank you for bringing the state of the exercise equipment to our attention, we will ensure this is looked into.

10/10 - 훌륭해요

Treamon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Treamon,Thank you for sharing this review, and perfect 5 rating. We welcome you to visit us again anytime!

4/10 - 별로예요

Donald

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast selection was poor and limited. Plumbing fixtures were in need of de-scaling. TV remote was falling apart. There was an easy chair and hassock in the room. The hassock was stained. The temperature control was either uncomfortably cold or hot, no middle ground. My stay was a disappointment.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Donald, We appreciate your feedback and will share your comments with the relevant departments for their awareness and review. Your input helps us focus on areas for improvement to enhance our guests' experience in the future. Thank you for staying with us.

8/10 - 좋아요

Cherie 님, Eagan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Inexpensive, met our overnight needs. Liked that there was a separate freezer compartment on small refrigerator. Property needs renovation. Very basic breakfast.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Cherie,We appreciate your feedback on your recent stay with us. It's great to hear that our hotel met your overnight needs and that you found the separate freezer compartment convenient. We take note of your comments regarding the property's condition and breakfast offerings for future improvements. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 - 훌륭해요

Brandy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just was sad they didn’t have the hot tub up
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Brandy,We regret to hear that the hot tub was not available during your stay. Your feedback is valuable, and we will share it with the team for consideration. We hope you were still able to enjoy your time at our hotel otherwise.

10/10 - 훌륭해요

Anthony

Easy check in
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Anthony,We are pleased to hear that you found our check-in process to be efficient. Your feedback is valued as we continuously strive to enhance our guest experience. Thank you for staying with us.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was fine
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Michael,We are pleased to hear that you had a satisfactory experience during your stay with us. Our team works hard to ensure all our guests have a comfortable and enjoyable visit. If you have any further feedback or if there is anything we can do to enhance your next stay, please don't hesitate to reach out.

6/10 - 괜찮아요

shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient. Hard, comfy bed
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello shane, We appreciate your feedback and are pleased to hear you found our location convenient. Our beds are designed for our guests' comfort. If you have any further comments or suggestions, please feel free to reach out to us directly.

6/10 - 괜찮아요

Cody

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Cody, We appreciate you choosing to stay with us and hope you had an enjoyable time at our hotel. Please feel free to reach out to us directly with any feedback from your stay so we can address any concerns you may have had. We value your input and strive to improve our services for all our guests.

2/10 - 너무 별로예요

Anne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was beat up Rickety furnishings. Needs deep cleaning. Maytress sits up on metal frame that makes a booming noise with every move. Frig was nasty Other Baymonts we have stayed in wete much better Management company needs to care. Come and see for yourself Disgusting.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Anne, We're sorry to hear your experience fell short of expectations. Your feedback is valuable, and we appreciate you bringing these concerns to our attention. Rest assured, we will share your comments with the management team for further review. Thank you for taking the time to let us know about your stay.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy and convenient
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Anthony,We're glad to hear that you found our hotel easy and convenient. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.

2/10 - 너무 별로예요

William

Nothing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello William, We appreciate your feedback and regret to hear about your experience. If you have any further comments or concerns, please don't hesitate to reach out to our management team. Your input helps us improve our services for all guests.

8/10 - 좋아요

Dianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and courteous
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Dianne,We are pleased to hear that you found our staff to be friendly and courteous. Our team takes pride in providing excellent customer service to all our guests. Should you have any other feedback or comments, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room, good breakfast options, easy access from the highway
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Kathleen,We are delighted to hear that you found your room comfortable and enjoyed our breakfast options. It's great to know that our location near the highway made it convenient for you. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Donna

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Donna, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback you may have so we can ensure your next visit exceeds your expectations.

10/10 - 훌륭해요

Rita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was ok but the hallway smelled of smoke.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Rita,We appreciate you sharing your experience with us. Guest feedback is valuable for our continuous improvement efforts. Please feel free to contact our management team directly to discuss your concerns further. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Robert,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a great experience with us. If you have any further feedback or if there is anything we can do to enhance your next visit, please feel free to reach out to us. We look forward to welcoming you back in the future.

8/10 - 좋아요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Christopher,Thank you for choosing our hotel for your stay. We appreciate your positive feedback and are delighted to hear that you had a good experience. We strive to provide excellent service to all our guests and we're glad we met your anticipation. We hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Kay

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby had an unpleasant odor , the front door didn't work and the front desk clerk was wearing dirty clothes. We cancelled our reservation and went to the hotel next door. Property was nothing like what was shown on line.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Kay, We apologize for the inconvenience caused during your recent stay at our hotel. Our team is committed to providing a pleasant and comfortable experience for all our guests. We will address the concerns you have raised with the relevant departments to ensure improvements are made. We appreciate your feedback and hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Mary

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Mary,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any additional feedback or would like to share any suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another exceptional stay.

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Michael,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another exceptional stay.

10/10 - 훌륭해요

Mika

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Mika,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Joan,We are thrilled to hear that you had an excellent stay at our hotel! We strive to provide the best experience for our guests and it's rewarding to know that we succeeded with you. Should you have any future plans to visit again, we will be more than happy to welcome you back.

8/10 - 좋아요

JOANNE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night stay
We were just passing through so a one night stay. It was ok - seems to need a good cleaning and small things fixed.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello JOANNE,Thank you for choosing our hotel during your journey. We appreciate your feedback regarding the cleanliness and maintenance, and we apologize for any inconveniences caused. We will review your comments with our team to ensure a better experience for future guests.

10/10 - 훌륭해요

Paul

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very efficient staff and the adjacent green space is great for dogs.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Paul,Thank you for your positive feedback on our efficient staff. We are delighted to hear that you enjoyed the adjacent green space for dogs. We strive to provide a pleasant and convenient experience for all our guests, including our furry friends. We hope to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Jamie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Jamie,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

Gary B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Gary B.,We are delighted to hear that you had a wonderful experience at our hotel! We strive to provide exceptional service and it is rewarding to know that we met your expectations. If there is anything else we can do to enhance your future stays, please do not hesitate to let us know. We look forward to welcoming you back soon!

8/10 - 좋아요

Jeremy 님, Davenport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very accommodating and easy check in. Bathroom needed a little updating and deep cleaning
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Jeremy,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the check-in process. We also appreciate your comments about the bathroom, and I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just okay.
The breakfast offered less than the standard fare, and then the cleaning staff person kicked us out while we were eating because she needed to vacuum. Then, we get back to the room to get ready to check out, but the key was already deactivated (2 hours before checkout). No USB outlets to charge your electronics. Just minor inconveniences.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello David, Thank you for sharing your experience with us. We regret any inconvenience caused during breakfast and apologize for the interruption from our cleaning staff. We apologize for the early deactivation of your room key and the lack of USB outlets. Your feedback will be shared with the relevant teams for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Desiree

별로예요: 숙박 시설 상태 및 시설
The tub was clogged dirty beddings
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Desiree, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring the cleanliness and functionality of our facilities, and we'll address the issues you mentioned. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Angelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Angelia, We appreciate you choosing our hotel for your recent stay. We understand that your experience may not have been perfect and we would like to hear more about your stay. Please reach out to us directly so we can address any issues you may have had. We value your feedback and hope to have the opportunity to make it right for you.

6/10 - 괜찮아요

Stacie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Stacie, Thank you for staying with us. We appreciate your patronage and would love to hear about your experience in more detail. Please do not hesitate to reach out to us directly, so we can address any concerns or feedback you may have had during your stay. We are committed to providing the best possible experience for our guests.

2/10 - 너무 별로예요

JoAnne

답변 제공: Manager 님, 2024년 2월 8일
Hello JoAnne, We're sorry to hear that you did not have a satisfactory experience during your stay. We value your feedback and would appreciate it if you could reach out to our hotel directly to share any specific issues you encountered. We strive to provide the best possible service and would like the opportunity to address any concerns you may have had.

6/10 - 괜찮아요

Yvonne

좋아요: 직원 및 서비스
별로예요: 청결 상태
Hotel room was not cleaned. Dusty, bed was not made well, and we kept finding cheetos everywhere.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Yvonne,We apologize for the inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for our guests, and we're sorry to hear that we fell short in this instance. We appreciate your feedback and will address these concerns with our housekeeping team to ensure a better experience for future guests.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stress free check in. very enjoyable stay. 10/10 would get railed here again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Joseph,Thank you for sharing your positive experience with us! We are delighted to hear that your check-in process was stress-free, and that you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon for another enjoyable visit.

10/10 - 훌륭해요

Melody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean, and comfortable! Heating system worked well.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Melody,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice, clean, and comfortable. It's especially great to know that our heating system met your expectations. We hope to welcome you back for another enjoyable stay in the future.

4/10 - 별로예요

Carlos

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The bed was very comfortable
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Carlos, Thank you for your feedback regarding the comfort of our beds. We strive to provide a relaxing and enjoyable stay for our guests. We appreciate your kind words and hope to welcome you back in the future.

8/10 - 좋아요

Nancy

2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Nancy,Thank you for choosing to stay with us! We are glad to hear that you had a positive experience during your stay. If there is anything else we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Tyler

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Tyler,We are thrilled to hear that you had a wonderful stay with us! We strive to provide exceptional service and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 - 훌륭해요

Tascha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
The beds are so comfortable, the room was large and there was a perfect amount of pillows for 3 people! The pool area is heated and so is the water, they even play relaxing music to unwinds and just float! They have a wonderful breakfast spread. We are already planning another stay
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Tascha,Thank you for your positive feedback on our comfortable beds, spacious rooms, and enjoyable pool area. We're glad you appreciated the perfect amount of pillows and the heated pool with relaxing music. It's great to hear that you enjoyed our wonderful breakfast spread as well. We look forward to welcoming you back for another stay soon!

10/10 - 훌륭해요

Maximus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Maximus,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your rating and are thrilled to hear that your experience exceeded your expectations. We strive to deliver exceptional service and are delighted that we were able to do so during your visit. We value your feedback and hope to welcome you back in the future for another outstanding stay.

2/10 - 너무 별로예요

Dominic

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Dominic, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so we can address any specific concerns you may have had. We appreciate your time and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Mary,Thank you for sharing your positive experience! We are delighted to hear that you had a 5-star stay at our hotel. Your satisfaction is our top priority, and we are thrilled that our services and facilities met your expectations. We would love to welcome you back for another memorable stay in the future!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had to switch rooms 3 times. Our first room did not have a working television. Our second room had a wet bed . Our third room we stayed in — one of the lights in the bathroom did not work. The girl working the front desk was very sweet. apologetic and helpful
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your kind words about our front desk staff and their efforts to assist you. Your feedback is valuable to us and will be shared with the relevant teams for further improvement. We hope to have the opportunity to welcome you again in the future.

6/10 - 괜찮아요

Steph

출장 여행
별로예요: 청결 상태
The check in was easy and fast. Place really needs updating in rooms and bed was very very hard.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Steph,We appreciate your feedback regarding your check-in experience. Our team always strives to make the process efficient and hassle-free for our guests. We value your suggestion for room updates and take note of your comment about the bed. We continuously work towards enhancing our facilities and aim to provide a comfortable stay for our guests. Thank you for bringing this to our attention.

8/10 - 좋아요

Tony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Tony,Thank you for sharing your feedback about your recent stay with us. We appreciate you taking the time to provide your review. We always strive to create a comfortable and enjoyable experience for our guests. We would love to hear more details about your stay so we can address any concerns or issues. Please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for reunion weekend.
We stayed three nights and twice had to get new key cards as they had apparently been programmed incorrectly. Since that is our only complaint, we had a pretty good stay. Oh, I more complaint; the price was not the best, but what you might expect on reunion weekend. Our room was large and very comfortable. We slept well. The staff was friendly, and the room was clean. The breakfast was typical--fruit, cereal, waffles, and egg sandwiches--and pretty good. The hotel is very convenient to downtown Galesburg and Knox College. Staying at Baymont lets you eat at some nice local restaurants as opposed to major chain restaurants found at the hotels further out. We also found the HiVee next door a nice place to shop for snacks for our stay.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Robert,Thank you for sharing your feedback with us. We're glad to hear that overall you had a good stay at our hotel. We apologize for the inconvenience you experienced with the key cards and any impact it may have had on your stay. We appreciate your compliments about the room comfort, friendly staff, and cleanliness. It's great to know that you found our location convenient for exploring downtown Galesburg and Knox College. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very efficient, calm, helpful and comforting.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Suzanne,Thank you for recognizing our efficient and helpful staff. We strive to provide a calming and comforting experience for all our guests. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.

6/10 - 괜찮아요

Joseph 님, Fort McDowell

가족 여행
별로예요: 숙박 시설 상태 및 시설
Obvious price gouging during homecoming for Knox alumni. Same price in Chicago would get much better hotel room. At least no charge for parking.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Joseph, Thank you for sharing your feedback with us. We truly appreciate your comments and apologize if you felt the pricing was not up to par. We continuously monitor and adjust our rates to align with the local market. We offer complimentary parking as an added benefit for our guests. We hope you will consider staying with us again in the future.