숙박 시설 정면

스코티시 인스 & 스위트 앨빈 여행 후기

2 out of 5
스코티시 인스 & 스위트 앨빈
900 East Highway 6, Alvin, TX

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 112개 이용 후기 중 37개" "
평점 8 - 좋아요. 112개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 112개 이용 후기 중 18개" "
평점 4 - 별로예요. 112개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 112개 이용 후기 중 13개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Justin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean, room was well set up, beds were decent. I recall 4 minor negatives about the stay: 1) the window curtain was separated at the bottom therefore the AC unit blew it open. 2) the inside curtain was missing, you could clearly see into the room, I mitigated this with electrical tape. 3) there was nochain lock on the door. The brackets were there. But the chain had been ripped off. On top of that the deadbolt would not lock because it was offline camted about 2 mm and I did not have the strength to pick the door up to get it locked all the way. I corrected this by putting two tables and a chair in front of the door. 4) Not really a Big Deal, but I believe there was only one Coke machine at the hotel and the credit card piece was offline, the dollar insertion piece wouldn't accept a regular size dollar. Ultimately, I resorted to coinage 10 quarters for $2.50. With two attempts I was able to insert nine quarters and the 10th one disappeared both times so that Coke machine now owes me 50 cents.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

MANUEL 님, BOGOTA

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
habitaciones recién remodeladas, las instalaciones descuidadas
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Roberto

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is close to everything
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Ramiro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly people and nice
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Quentin

2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Remy

좋아요: 객실의 편안함
2022년 3월에 2박 숙박함

2/10 - 너무 별로예요

Rose

2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Other than no TV it was great
Everything was great except i paid that much an the tv didnt work an i was there 3 nights i had to go buy a laptop just for something to do
2021년 9월에 3박 숙박함
답변 제공: Manager 님, 2021년 9월 23일
We appreciate the comments, especially with regards to your opinion of our tv. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Josue

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 19일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 - 좋아요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2021년 9월 15일
Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We hope to see you again soon!

6/10 - 괜찮아요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 8월에 2박 숙박함
답변 제공: Manager 님, 2021년 9월 7일
It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The outside didn’t give that great of an impression but the rooms are really nice and clean. The employees were also very friendly.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 17일
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

2/10 - 너무 별로예요

Justin

2021년 9월에 2박 숙박함
답변 제공: Manager 님, 2021년 9월 17일
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

2/10 - 너무 별로예요

DAVID 님, irving

좋아요: 청결 상태
별로예요: 직원 및 서비스
They did not show my travelocity res so had rent when I got there at inflated cost. Room had no sheets so called desk with no answer. Walked back down and finally rang someone to it who then got the room made up in 15 minutes. Room was nice and roomy though. Ice maker working. Soft sheets. Nice granite and tile.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 4일
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and your insights regarding our sheets. We hope to see you again in the future.

8/10 - 좋아요

Kaylan

별로예요: 청결 상태
The stay overall was OKAY. We needed a place to stay for Ida because berthing was booked, but other than that I wouldn’t stay here again. I would give this place a 5/10. The staff is very friendly, but they need to have a better clean up crew & finish upgrading the rooms.
2021년 8월에 3박 숙박함
답변 제공: Manager 님, 2021년 9월 1일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff. We appreciate you taking the time to share your experience.

6/10 - 괜찮아요

carol

2021년 8월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2021년 8월 14일
Thank you for your assessment of our hotel. I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. Your review is important to us as it helps us to identify problems and take corrective measures. It is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
room smelled like pee, people were loitering out in the parking lot all night. no swimming pool and only 2 towels in the bathroom for 3 adults and 3 children
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 9일
Thank you for sharing this honest review and feedback about our towels and your comments about our parking. We hope to see you again in the future. Thank you for your valuable business.

4/10 - 별로예요

Chandler

좋아요: 직원 및 서비스
별로예요: 청결 상태
Cleanliness
My boyfriend and I went for a night away together at this hotel. We had been to another Scottish inn and suites a few months ago that was awesome so we went here. Sadly it was not the same experience. The couch in the room appeared dirty, their was an odor when you walked in, bathroom did not look like it had been cleaned, and the sheets and bed were dirty. Their were stains all over the fitted and lose sheets. I found hair in the bedding as well including pubic hair. We had already paid for the room so we stayed but thankfully I brought my own bedding to sleep on. The guys at the front desk were very nice tho. I just will not stay here again.
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 5일
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

8/10 - 좋아요

Mayerling

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Manager 님, 2021년 7월 5일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 30일
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 - 괜찮아요

Willy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Ok for a small town.
Room: deep cleaning; Bed: new sheets. Sheets have holes and stains ( ugly). Bathroom: deep cleaning (tiles). It has good bones and it is in a very good location. Keep it CLEAN!
2021년 6월에 3박 숙박함
답변 제공: Manager 님, 2021년 6월 28일
Thank you for sharing your experience with us. We appreciate the input referring to our bed and location. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Every bit as comfortable as a Hilton
I was looking for a clean and economical place to stay while on Houston/Galveston trip with two sons. This location was midpoint and coincided with visit to Johnson Space Center. We also stayed on beach in Galveston and high end hotels in Houston. What I noticed.. This location was well cared for and had "pride of ownership" written on it. I believe these are the owners who do all the work. And, it shows. My compliments to the staff for making our visit every bit as enjoyable as a Hilton.
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 21일
We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and comments about our location. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and spacious room. Friendly manager and staff.
2021년 5월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 5일
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and also our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 3박 숙박함
답변 제공: Manager 님, 2021년 6월 12일
It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and pleasant
2021년 5월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 1일
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeper was nice. Pillows were flat and worn out. Asked for extra pillows and was told there were none.Had to buy some. Furniture was old and left over from previous owners from years ago. No remote for tv, no do not disturb sign, no bible, no channel list for tv, toilet kept running, water in shower was not hot and no coffee for the room or from the lobby. No breakfast and the parking lot was very trashy. Office workers were nice enough, but this place needs improvements, like now!
2021년 4월에 2박 숙박함
답변 제공: Manager 님, 2021년 4월 8일
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean. Bed was good. Couch was bad. WiFi was slow.
2021년 3월에 1박 숙박함
답변 제공: Manager 님, 2021년 3월 22일
It means so much to have earned your business. We appreciate the feedback regarding our bed and comments about our wifi . We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Tyrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Manager 님, 2021년 3월 21일
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 - 좋아요

Theron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: Manager 님, 2021년 3월 7일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

10/10 - 훌륭해요

Abdullai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
2021년 2월에 1박 숙박함
답변 제공: MC | Guest Relations Specialist 님, 2021년 3월 1일
Thank you very Abdullai for the excellent rating and for booking. It is overwhelming to know that you do not have any inconvenience on your stay. Thank you

10/10 - 훌륭해요

Abdullai

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good
2021년 2월에 1박 숙박함
답변 제공: MC | Guest Relations Specialist 님, 2021년 3월 1일
Thank you very much Abdullai for booking and we are glad that you enjoyed your stay. We would love to have you back again. See you

2/10 - 너무 별로예요

JerpAngel 님, Austin TX

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in room 217. The bed was so hard it would have been better to sleep on the floor. Every time I sat on the edge of the bed it would make a popping noise as if the frame was about to break. The door frame was broken on the bathroom door so the door would not properly close or latch. The room smelled of stall pee, the tub was rusted and looked as if it had never been properly cleaned. The couch that was in the room looked the same as the tub as if no one had bothered to ever dust it. The long term resident in the next room was smoking weed you could smell.it seeping through the walls and door. Overall this was the worst hotel I have ever had the displeasure of staying in. I will never stay at another Scottish Inn. Management was rude and the overall look and feel of this hotel was disgusting and disgraceful.
2020년 11월에 2박 숙박함
답변 제공: Manager 님, 2020년 12월 2일
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 - 좋아요

Josue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Manager 님, 2020년 11월 11일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

8/10 - 좋아요

Josue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Mae | Guest Experience Consultant 님, 2020년 11월 3일
Dear Josue thank you for the rating, we are glad that you have had a good stay in our hotel and been satisfied with our services. Hope to see you again. Thank you

10/10 - 훌륭해요

Josue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good night sleep
Service was prompt and polite. I requested a late check out and they allowed me an extra hour with out any complaints. I will be staying here in the future
2020년 10월에 1박 숙박함
답변 제공: Mitch - Feedback Moderation Associate 님, 2020년 10월 21일
Dear Josue, we are very thankful for that very positive rating. Thank you for being our guest and for choosing our hotel to book with. Hope to serve you again.

8/10 - 좋아요

Claudio

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Manager 님, 2020년 9월 12일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

10/10 - 훌륭해요

Bryanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Mae | Guest Experience Consultant 님, 2020년 8월 5일
Thank you very much Bryanna for having us rated excellently. It is our pleasure to have you satisfied with our services, amenities and all. We would love to have you back so we could cater you an even more superior service.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 24일
Thank you for your valuable opinion regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 - 좋아요

Reuben

좋아요: 직원 및 서비스, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 10일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

4/10 - 별로예요

Anthony

출장 여행
별로예요: 객실의 편안함
Not great.
It is an old hotel. Room was like it was from the 90’s. Parking lot was small.
2020년 6월에 1박 숙박함
답변 제공: Michelle | Guest Relations Specialist 님, 2020년 6월 23일
Dear Anthony, we are sorry to know that the straightforward approach and feel of our property was not to your liking. There are lots of nearby interesting places to visit such as Marguerite Rogers House Museum, Bayou Wildlife Park, and Johnson Space Center - NASA. Our goal is to provide a convenient and comfortable stay for visitors. We hope you will find it to consider staying with us again whenever you are in the area. There is so much more we can offer with all the hard work we put in every day.

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 4박 숙박함
답변 제공: Manager 님, 2020년 6월 22일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

2/10 - 너무 별로예요

Ronald

좋아요: 청결 상태
2020년 6월에 1박 숙박함
답변 제공: Ravene DLR. 님, 2020년 6월 11일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We hope to hear more from you for us to know where to improve our guest experience. I do hope you'll return and let us show you a far better experience.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Manager 님, 2020년 6월 8일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
It was all right but the place could pickup around outside.
2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 5월 25일
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 - 훌륭해요

Chad

2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 5월 26일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 1박 숙박함
답변 제공: Manager 님, 2020년 5월 20일
It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
I didnt like anything. The room was filthy, graffiti on the mirror, foid spltter inside and outside microwave. The property was severely outdated. The wood on the top of the nightstsnd was rotted. There were no batteries in the tv remote.
2020년 2월에 2박 숙박함

8/10 - 좋아요

Greg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I got a good nights sleep overall .nice and clean rooms and the staff was very cu
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 10월 9일
On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the room was bad. the property was dirty and run down. poor breakfast. staff was nice.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was run down, ice machine wasn’t working had one muffin in bin for breakfast and one sticky bun in bin. Room smelled like smoke even though it was s smoke free room. Just really bad! Pictures need to be updated!!!
2019년 6월에 1박 숙박함
답변 제공: Jay 님, 2019년 7월 21일
We're sorry. You were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.