외관
예약 가능 여부 확인

수퍼 8 바이 윈덤 갈런드 노스 댈러스 에어리어 여행 후기

2 out of 5
수퍼 8 바이 윈덤 갈런드 노스 댈러스 에어리어
11421 Lbj Fwy, Garland, TX

이용 후기

4.2
평점 10 - 훌륭해요. 758개 이용 후기 중 78개" "
평점 8 - 좋아요. 758개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 758개 이용 후기 중 92개" "
평점 4 - 별로예요. 758개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 758개 이용 후기 중 388개" "

4.2/10

청결 상태

5.2/10

직원 및 서비스

3.2/10

편의 시설/서비스

3.8/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Sung-Hun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I never have seen such an horrible place.
2019년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2019년 5월 18일
Dear Guest, Thank you for your comments. I’m very sorry we couldn’t completely meet your needs. We take great pride in being a pleasant, friendly and accommodating place to stay, and we obviously let you down in some ways. I hope when you visit the area again you will give us another chance to meet your needs. Sincerely, Hotel Manager.

2/10 - 너무 별로예요

Sean 님, St. Petersburg

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel Ive ever stayed in. Had to change rooms because of cockroaches. Rooms filthy. Coffeepot cord was cut off. No phone in room. Sheets ripped and burned. No continental breakfast was served at all. Pool and hot tub were closed and empty. No listed amenity was offered to guests.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Maria

가족 여행
별로예요: 편의 시설/서비스
La propiedad estaba muy sucia no estaba la habitación que pedi
2024년 4월에 1박 숙박함

4/10 - 별로예요

Stephanie

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I made an error on location on line, stuck with the reservation, the hotel had no free breakfast, that they offered on line, the nose coming from the walls from other guest where 24/7. The cable wifi was no good at all, the rooms where not clean. Especially for discount on Sunday night $70 rate on night rip off. Extremely dissatisfied.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sheetal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disastrous experience. I will highly recommend to avoid this place even if this hotel offers free stays. The bedding was torn. When we requested to change the bedding, they mentioned that room service is not available. The bathroom tub had rust and fungus around. The toilet was unstable. The room walls had holes. This was such a pathetic experience that I am going to avoid Wyndham hotels completely going forward. The hotel chains should perform some basic audit if the services provided by the hotels at ground level. Will absolutely avoid Wyndham now for all by stay.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ivan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El peor lugar que me he hospedado en mi vida, nos lo ofrecieron con desayuno incluido que nos era muy importante pues nos ahorraba tiempo y no tenían ningún desayuno. La habitación estaba extremadamente sucia.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were nice and the room was okay. The overall condition of the place is a little gross. Worth the money however.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

hazem

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worse hotel ever, insects and cocresh every where, smelly and nosiey.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Carla

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The security camera outside the room had been spray painted. The tv was missing as if someone had stolen it. Walls and floor were filthy. The ceiling over the tub had black mold and looked like it might cave in the way the paint was peeling and sagging. The sheets and comforter had cigarette burns in this supposedly non- smoking room. The room also smelled like cigarettes. We refused to stay and received a refund. The place needs to be reported to the health department
2024년 4월에 1박 숙박함

4/10 - 별로예요

stephanie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place needs a facelift. The pool and hot tub were empty and the exercise room was more like storage. Insilation hanging down from the ceiling. It looked like there was a working treadmill but it was past a big mess. Service was friendly, beds are comfortable enough. Refrig and microwave always a plus. Hard floors were nice in room. Carpet would of been dirty im sure.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
WiFi does not work, hole in the wall where a tv should be. Bathroom door falling apart and would not close tight. Took 45 minutes to check in. Given a room that was already occupied.

2/10 - 너무 별로예요

Danny

Hotel is filthy. Had to ask for another room and that rooms door lock didn’t work. Holes in walls. Electrical outlets without covers. Micro and refrigerator missing in room. Hallway and stairs filthy.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Essence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
place was very clean and nice. Will book again
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Susan

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
We chose this property because they advertised free breakfast and an indoor pool. My granddaughter loves to swim. When we arrived we found out that the pool was “out of order” and the only free breakfast was coffee in the lobby. We also requested a non smoking room and our room very strongly smelled of cigarette smoke. I called the front desk and reported the smell. All she said was “I’m sorry ma’am, that is a no smoking room” We will not stay here in the future and we do not recommend this property. Very disappointing for a Wyndham sponsored property.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't use the laundry but hope if is available in next trip. Also, one of the vending machines (snacks) the big one, doesn't take coins or bills. I could have been doing it the wrong way. Very kind staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ross

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking good
2024년 3월에 1박 숙박함

4/10 - 별로예요

Susan

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waited for a long time in the lobby for someone to appear to check me in. People were loitering in the parking lot. Late at night, someone banged on the next room's door for hours. The place felt creepy. Hair dryer and coffee maker were broken.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Elaine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks like two companies booked this . I wasn't on a trip just trying to get from house to an apartment safe.y. Had to mop up water from shower and bruised my arm trying to get out of it. NO laundry. Hard to get in and out of property Street people living at the door. Frightening
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Elaine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At first was OK with a lady named Amy. She wasn't there that much. The issues are the following" =Street people sleeping at the door all hours. Afraid to leave at times. = Shower did not work and the liner was cloth so it soaked up all the water, that did not fall on the floor. had to mop it up myself as it was at night. NO ONE THERE ARE NIGHT ON THE DESK OR REAHABLE. = NO LAUNDRY FACILIIES. Before I knew about laundry machines being broken I tried to take my clothes to the third floor ,guest laundry, and the elevator doors came back so fast I could barely get out of it. I WANT MY MONEY BACK IMMEDIATELY. SENT THIS AL TO THE WYNDHAM. When I tried totake ashower, the towels were so far away I had to crawl to get them over wet floor. Hurt my arm . Didn't report all ot this to the staff as they did not seem concerned. WHEN CAN I GET M Y MONEY BACK. Am on Social Security and it is hard to live. GET BACK WITH ME TODAY. BY EMAIL, AND NOT ONE OF THOSE 'NON REPLY' ONES OR I WILL SUE BOTH YOU AD WYNDHAM -
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Glenn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't waste your money. Go to Motel 6
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Ronald

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty they have roches mold in the shower all on the shower curtain came in my room when I had a pass on the door
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Alec

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Access to the property was limited by construction. There were homeless people sleeping in the stairs. the windows had no locks. the room smelled like smoke. there is no free breakfast. The night attendant said the pool was available for use at 7am. Dayshift told me the pool was closed for repairs. They charged me more money than what was posted on expedia. Not recommended.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Marcus

별로예요: 청결 상태, 숙박 시설 상태 및 시설
no breakfast provided like it states on website
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

clara 님, Oakland

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On their web page they stated they would have a refrigerator and microwave and coffee pot in my room I had none of those three items. Also the sink leads and there were cockroaches in the room.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Shannon

별로예요: 편의 시설/서비스
horrible service! rooms were DISGUSTING! cable wires out, tv broken, sheets were stained! would not recommend!
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Avery

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely upset. I booked a room after careful consideration of all options with super 8 on my father's credit card. Was confirmed of my reservation and itinerary. After driving in unsafe conditions and hazardous road conditions, extremely tired and looking forward to a shower and a good night's sleep, I was informed that hotel was overbooked by front desk. Said she will return my money to my father's card. Not happy a and to this hour I'm still not been refunded. Now I'm out of options o of where to lay my head.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Nolekia 님, Longview

별로예요: 숙박 시설 상태 및 시설
Under renovation
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area around the hotel looked very sketchy. The lobby was dirty and smelled bad. We didn't get to stay there because they double booked and didn't have any rooms for us, I had booked two rooms days before. Staff was rude. They never answered their phones, I had been calling them all day to let them know we were arriving late but never answered the phone. TERRIBLE PLACE
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

louie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was included when booking but no breakfast was provided at property. Very disappointed. The indoor pool and hot tub were said to be broken and never opened. It states 24/7 front desk but when attempted to contact multiple times could not get in contact. To top it off a few bugs were found in the room. This unacceptable service made for a horrible stay. Hopefully, reviews like this will alert management to shape up or ship out.

2/10 - 너무 별로예요

Janely

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was bullet holes in the room. Got my things and immediately left
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Gilbert

2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Ali

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
32 years of stay hotels and metals, this one was worst ever i been, dirty, smells bad holes on walls,shower no work due to broken pipes, no hot water, water runing inside the wall, heat sounds like old diesel truck, cockroaches runing all over....overall not good place stay nor spend your money....
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Pepper

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worse experience ever!! We did not want to leave our car unattended due to the large amount of people loitering around the entrance of the hotel and there was trash everywhere. The staff acted very inconvenienced that we were checking in. Our room had smears and stains on every wall. The baseboards were covered in filth. There were bugs, mold in and out of the shower. there was no hot water and no water pressure. The microwave was from the 80's with pieces missing on the inside wall and had no rotating plate. Random people knocking on the door asking for random people. The manager was literally yelling at a guest in the hallway in front of our room at 4am, because that was the best time to address his issues. Do not rent a room here unless you need hourly rate accomodations.
2024년 1월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nope
Booked online for the indoor pool (should have read reviews first) so when my kids and I got there and the lobby smelled strongly of marijuana, I tried to be optimistic that it could have been someone just passing through and give this place a chance. But the elevator barely worked, the door keys didn’t, and there was a hole in the wall of our room; we did not feel safe, asked for a refund and stayed elsewhere. I will say, the desk clerk was polite and attempted to be helpful, but it could not make up for the condition of this property.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Randy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not happy
My room had no hot water in the shower but it had hot water in the sink I was there for 3 Days could not take a shower I told them the day after apparently they didn't believe me so the night before I left some man come up and check for himself and he said no there's no hot water in it I tried to tell you that
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel's breakfast concept is just serving coffee. The room that we stayed at didn't have any functional dryer, coffee maker. Bed was making noise and uncomfortable. The lights were in disarray and out. We had to kill a cockroach!? in the room.Extremely disappointed
2024년 1월에 2박 숙박함

4/10 - 별로예요

Charles

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible do not stay Crime on every floor People fighting in hallway Hotel refused credit or refund very unprofessional considering you pay $100 a night
2024년 1월에 1박 숙박함

4/10 - 별로예요

Kamlesh 님, Westmont

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
We were getting smoking smell in hotel room. Room was next to lift and so noisy. I woke up two times at night. There was a middle door between the room which was locked but I don't why it was there couldn't feel safe. I would not recommend for some one travelling with Family.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
now I know why room was cheap
The staff was not friendly and couldn't comprehend the English language. When we went inside the room it was dirty and falling apart. A lamp didn't have a shade, hole in the wall, baseboard trim was missing in spots, the cooling/heating unit needed to be replaced and I killed four bugs. The hotel needs a make over
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

john

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Lacy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A roach was on the bed,the shower didn't work and water didn't get hot,all they had for breakfast was cereal I reserved room with Jacuzzi they didn't have a room with Jacuzzi
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Latarvia

아이를 동반한 가족 여행
Room was full of roaches soon as you open the door they was running everywhere smell was horrible WILL NEVER EVER BOOK THERE AGAIN‼️‼️‼️
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Gloria

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Robert

Didn’t get the room we paid extra for
Paid extra for a room with hot tub and was given a regular room….. too busy to complain
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Devonte

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Aine

좋아요: 직원 및 서비스
2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

Henry

출장 여행
Trash is trash
2023년 12월에 1박 숙박함

8/10 - 좋아요

Aine

2023년 12월에 6박 숙박함