시즌별로 운영되는 야외 수영장, 온수 수영장, 카바나(요금 별도), 수영장 파라솔

컨트리 캐스케이즈 워터파크 리조트 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1703개 이용 후기 중 995개" "
평점 8 - 좋아요. 1703개 이용 후기 중 404개" "
평점 6 - 괜찮아요. 1703개 이용 후기 중 167개" "
평점 4 - 별로예요. 1703개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1703개 이용 후기 중 59개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jesse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing for the kids . Great place to stay
2024년 4월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 18일
Thank you so much for your kind words! We're thrilled to hear that your kids had an amazing time during their stay with us at Country Cascades. Providing a memorable experience for families is what we strive for, and it's wonderful to know that we hit the mark. We look forward to welcoming you all back for another fantastic stay in the future!

10/10 - 훌륭해요

Jenna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for families
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 17일
Thank you for choosing Country Cascades as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property to stay
2024년 4월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 15일
Thank you for your kind words! We're glad you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ray 님, johnson city

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have not stayed here in a while. They have added on a lot of fun stuff to do. The kid/family activities are amazing the staff really make it fun. It was a little chilly the first 2 days we participated in most of the activities. The outside pool is still the same and still a lot of fun. Our room was one of the 4bunk beds, which the kids loved and so did we that left the main area for the adults. The little scavenger hunt in the room ended quickly because of the 18 year old, it was still fun Their sister location was normal our go to their indoor pool is very nice. Country cascade will be our new favorite
2024년 4월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 14일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our kids had the best time! Arcade, dance parties every night & several children’s activities daily. Ice cream shop, pizza place, breakfast rest all on site! Not to mention the water slides, pool & kiddie water play center which my 4 & 7 year old loved! Only downfall was huge chorus group had some teens on our floor & they were very loud nightly & we could def hear them late at night.
2024년 4월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 14일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Wesley Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Already planning on coming back!
2024년 4월에 1박 숙박함
답변 제공: Jesse 님, 2024년 4월 14일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

monica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish we had better weather to utilize the pool and slides more, but there was plenty to keep the kids entertained. The hourly events, treats, food and arcade onsite made it a great stay.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 13일
Thank you for sharing your experience with us! We're delighted to hear that despite the weather not cooperating for pool and slide activities, you and your family still had a fantastic stay. It's wonderful to know that our on-site amenities kept everyone entertained and happy throughout your visit. We hope to welcome you back for some sunny poolside fun in the future!

2/10 - 너무 별로예요

Yaneisys

별로예요: 직원 및 서비스
The rooms are very nasty and smell bad
2024년 1월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 12일
We're sorry to hear about your experience. Ensuring a comfortable stay for our guests is our top priority. Rest assured, we take cleanliness seriously, and our housekeeping team diligently cleans our rooms to maintain a high standard of hygiene. We appreciate your feedback and will address the issue promptly. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.

10/10 - 훌륭해요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for families, the water slides & heated pool were a hit with the kids. Clean & spacious rooms, friendly staff, affordable rates. Only downside was there's no free coffee in the mornings, must purchase from cafe. Will definitely stay here again in future.
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 12일
Thank you for staying with us at Country Cascades and for taking the time to share your experience. The entire team will be pleased to know that we exceeded your expectations with our service and cleanliness. Our goal is to provide a memorable experience for all our guests and have them feel that this is their home throughout their stay. I have shared your feedback with the team, and we are fortunate to have a dedicated team dedicated to service and hospitality.We look forward to seeing you again when your travels bring you back.

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it great for families
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 11일
Thank you so much for the perfect score! We're delighted to hear that you had such an exceptional experience during your stay with us and look forward to welcoming you back soon!

10/10 - 훌륭해요

Ricky

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellant pkace
2024년 4월에 1박 숙박함
답변 제공: Jesse 님, 2024년 4월 11일
"Thank you for your kind words! We're delighted that you enjoyed your stay with us. We hope to welcome you back soon!"

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great! Only stayed 2 nights just passing through. Stayed because the rates were great. Had no idea about all the amenities. Will certainly arrange a trip with our children and grandchildren. Children will love this place!
2024년 4월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 11일
Thank you for your wonderful feedback! We're thrilled that you enjoyed your short stay with us and discovered our amenities. We look forward to welcoming you back for a family trip soon. We're sure your children and grandchildren will have an amazing time here!

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a blast! The pool is supposed to be heated but was cold. That was our only complaint. Everything else was great!
2024년 4월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 10일
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 - 훌륭해요

wiliam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The activities were awsome loved that the pool was warm and the dance party is awsome for all kids and adults.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 9일
We're delighted that you had a great time with the activities we offer! Providing memorable experiences for our guests is a top priority, and we're thrilled that you enjoyed participating in them. Thank you for staying at Country Cascades!

8/10 - 좋아요

Isael

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
1
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 9일
Thank you for taking the time to share your feedback with us! We're glad to hear that you had an overall positive experience during your stay at Country Cascades. Your satisfaction is important to us, and we appreciate your rating. If there's anything specific you feel we could improve upon to earn a perfect score next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 - 훌륭해요

JonNeshia

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 9일
We're overjoyed to receive a flawless rating from you! It's fantastic to know that you had such a great time at Country Cascades. We hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Racy Mare

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the hotel and eminities I just hope that the pool was heated especially with children playing when it’s cold weather. But over all it was a nice stay
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 8일
Thank you for your lovely feedback! We're thrilled to hear that you enjoyed our hotel and amenities. We appreciate your suggestion regarding the pool temperature, especially for children during colder weather. We'll take this into consideration for future improvements. We're glad you had a nice stay overall and hope to welcome you back soon!

2/10 - 너무 별로예요

Liliany De

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was the worse hotel I have ever been it charge you even for your smile. It lies when you look online it say the they have inside pool and jacuzzi but the truth is that there is no pool, also it say that includes breakfast and you have to pay for it. I do not recommended this hotel.
2024년 4월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 8일
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and the staff was super friendly and helpful with anything we needed. Perfect for our family of five. We can’t wait to go back! Hopefully we can check out the indoor pool once it’s done.
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 7일
Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us and that our clean rooms and friendly staff made your experience memorable. It's fantastic to know that our accommodations were perfect for your family of five.We're excited about the upcoming indoor pool and look forward to welcoming you back so you can experience it on your next visit!

2/10 - 너무 별로예요

Ambra

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Broken steps and dirty cups in restaurants
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

John Michael

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: Jesse 님, 2024년 4월 7일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Shweta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great stay there !!
2024년 4월에 1박 숙박함
답변 제공: Jesse 님, 2024년 4월 7일
Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future.

6/10 - 괜찮아요

LAURA

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Cute resort. Although i was not really impressed with their housekeeping policy. They sell popcorn but do not clean rooms during our 3 night stay. They only bring new towlels and change the garbage. They do not make beds or vacuum...Also the treasure chest was broken and not attached to the wall. The children had a wonderful time. We were very comfortable in our room..beautiful decor and comfortable beds & pillows. The lifeguard at the pool was very kind, along with the young man making the pizza. The fire alarm went off at 8 am on our 2nd night and we had to vacate the building and was never informed as to the reason why, and it took several minutes of standing outside in the cold without shoes or coats before we ever heard fire trucks. They do not have phones, microwaves or coffee pots in the rooms, and only 1 little store that sells coffee
2024년 4월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 7일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

6/10 - 괜찮아요

Derek

2024년 2월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 7일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

8/10 - 좋아요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at Country Cascades! The staff was super friendly and helpful. The activities were fun for the kids. The only thing was for a room to accommodate 6 people it was a little small. It’s a convenient location that you can walk to The Island and many other area attractions if you like.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 6일
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 - 훌륭해요

Cesario

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly to my whole family.
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 5일
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the future!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Jesse 님, 2024년 4월 5일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed it! Will go back again.
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 4일
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. It would be our pleasure to welcome you back again in the future. If there's anything we can do to make your next visit even better, please let us know.Looking forward to having you stay with us again!

10/10 - 훌륭해요

Cierra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 5 days had a great time. They activities and shops inside the resort so we were never bored. Would definitely recommend for kids. They are also building an indoor water park, can’t wait to come back for that!
2024년 3월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 3일
We're delighted to hear that we went above and beyond in providing you with the best experience possible; it is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 - 좋아요

Jacob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our stay was for 4days 3nights Towels and tp were always restocked and all the staff seemed to be friendly and excited to be there. No complaints on our trip. Parking the first night was interesting due to construction.
2024년 3월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 3일
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the future!

6/10 - 괜찮아요

Orangelee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The overall experience was well
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 2일
Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Tracy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying here. Very convenient to The Island and Dollywood.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
We're thrilled to hear that you loved your stay with us and found our location convenient for visiting The Island and Dollywood. It's always our goal to make our guests' experiences as enjoyable as possible. We hope to welcome you back for another fantastic stay in the future!

6/10 - 괜찮아요

Jeff

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Lifeguards were rude and scoffed when told there were 2 stray pitbulls on the property. Not what I’d expect from a family friendly resort.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and comfortable. The price was affordable. The property was safe. The heated outside pool was a great extra.
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 3월 31일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Garry

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay with small kids. My 8 year old enjoyed the water slides and activities for children her age throughout the day at the hotel.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 31일
Thank you for choosing Country Cascades Waterpark Resort as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 - 훌륭해요

Alma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Que el personal es amable la
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 30일
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the future!

6/10 - 괜찮아요

Juan 님, Cullman

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Herold Pierre 님, Cape Coral

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Lots of activities for kids. Highly recommend.
2024년 3월에 6박 숙박함
답변 제공: Jesse 님, 2024년 3월 29일
Thank you for choosing to stay at Country Cascades Waterpark Resort. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 - 훌륭해요

Lisa 님, Cherokee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jesse 님, 2024년 3월 30일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

6/10 - 괜찮아요

Hope

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was great. Food wasn’t anything special, my coffee was cold and the water tasted like chlorine at their breakfast restaurant. The bedding wasn’t what the picture shows, they are all country quilts that housekeeping is supposed to swap between people however I never saw housekeeping taking the quilts out of the rooms they were cleaning. The soda machine was out of diet soda most of my stay so wasted $20 on the travel cup. Overall ok experience but probably wouldn’t come back. It’s not for 13-14 yr olds definitely more 5-10 year olds.
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 29일
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We all go on vacation but what the neighbors do can be heard inside the room. It's the only bad thing. You can't sleep with a lot of noise.
2024년 3월에 3박 숙박함
답변 제공: Heather, Customer Service Agent 님, 2024년 3월 28일
Thank you for your feedback. We apologize for any disturbance caused by noise from neighboring rooms. We'll address this to ensure a more peaceful stay for our guests. We appreciate your input and hope to have the opportunity to welcome you back for a quieter experience.

8/10 - 좋아요

Janet

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great place to stay with little kids!! My 10 year old was a little old for most of the activities onsite. We booked the room with the bunk beds. The bed was not exactly twin size, it would be small for child over 5'4''. Room was modern but small for 4 people. Location is still under construction.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 28일
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay. We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 - 훌륭해요

Richard Carlton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved staying here! We had a bunk bed room which our kids really liked—the scavenger hunt in the room with a few small treats were an awesome surprise! The whole staff was awesome and the fudge/popcorn/sweets were out of this world. Can’t wait to return
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 28일
Thank you for your fantastic review! We are delighted that your family enjoyed the bunk bed room and the scavenger hunt—it's always our goal to create memorable experiences for our guests, especially the little ones. We're also thrilled to hear that you found our staff awesome and loved the treats. We can't wait to welcome you back for another amazing stay!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 29일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Thank you for your review, and we look forward to welcoming you back in the future!

6/10 - 괜찮아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My Family enjoyed the amenities here. The pool was nice and was open in March. One thing that we did have an issue with was with the AC and our room was on the 6th floor. It didn't keep the room very cool. It was in March and not too warm at night as thats the only time we were in our room was to sleep.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 28일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had a cute treasure hunt to unlock a safe for treats and prizes for kids balcony was nice your room key is your braclet so easy to keep up with staff very nice
2024년 3월에 2박 숙박함
답변 제공: Michelle 님, 2024년 3월 27일
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the future!

8/10 - 좋아요

Adrianne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
They were very accommodating and staff was very nice.
2024년 3월에 1박 숙박함
답변 제공: Jesse 님, 2024년 3월 28일
That's great to hear! A friendly and accommodating staff can really enhance the overall experience. If you have any more details to share about your stay or if there's anything else you'd like to discuss, feel free to let me know!

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would definitely stay here again! There is so much to do with kids that you don’t have to leave if you didn’t want to. The room was clean and it was big enough for all of 5 of us. The staff was warm and inviting. There wasn’t anything that my family didn’t like about this place.
2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 3월 25일
Thank you for choosing to stay at Country Cascades Waterpark Resort. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!