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그린밸리 모텔 여행 후기

2.5 out of 5
그린밸리 모텔
4109 Parkway, Pigeon Forge, TN

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1160개 이용 후기 중 374개" "
평점 8 - 좋아요. 1160개 이용 후기 중 380개" "
평점 6 - 괜찮아요. 1160개 이용 후기 중 188개" "
평점 4 - 별로예요. 1160개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1160개 이용 후기 중 97개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to area attractions was the only positive thing about the motel. Hot water was just a trickle in the tub. No full size towels and wash clothes Carpets were stained.
2024년 4월에 5박 숙박함

8/10 - 좋아요

Nancy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Older hotel, friendly staff, beds were decent, and had the basic necessities for the night.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 17일
Thank you for the review and for staying with us. Hope to see you again soon)

10/10 - 훌륭해요

Juanita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and clean rooms
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 17일
Thank you for the review and for staying with us. Hope to see you again soon)

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Far better then expect for the price
2024년 4월에 2박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
Thank you for the review and for staying with us! Hope to see you again soon)

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
Thank you for the review and for staying with us! Hope to see you again soon)

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great location good service and serviceable ramps
2024년 3월에 6박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
Thank you for the review and for staying with us! Hope to see you again soon)

10/10 - 훌륭해요

Benjamin

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
Thank you for the review and for staying with us! Hope to see you again soon)

4/10 - 별로예요

Becky

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a ramp you have to go up to get to your room,they put us on the 3rd floor they are steep ramps and they are slick when it rains,I had my 83 yr old mom with me I asked for first floor they wouldnt accommodate so it was very hard for my mom so keep that in mind when renting a room there,the bedding is sketchy so take your own covers and they dont do housekeeping during your stay you have to go to front office and request items but do it befor the office closes for the evening,above the shower in the corner was a bunch of pubic hair this is in room 310 and the tub had a horrible ring round it,the least amount of cleaning are done in these rooms and it speaks for itsself and there was easter candy in the freezer that obviously wasnt ours.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Tina

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately, the condition of the inside of the room is really poor they need to update the rooms I took pictures because it was really bad it's quiet you sleep well but the room itself needs a lot of updates and a lot of work and he needs to be cleaned a little better
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
Thank you for the review and for staying with us) We are in the process of remodeling. Sorry for any inconveniences!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Surprisingly acceptable given the low low price. Very dated, next to loud go-karting (but you don’t really hear it in the room), and bathroom is not luxurious, but location is fantastic.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 2일
Thank you for the review and for staying with us. Hope to see you again soon!

4/10 - 별로예요

Sandra

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The saying goes, you get what you pay for. The convenience of location was great. Staff was nice. It was nice to have a ramp rather than stairs for the second floor. As for cleanliness, it was very poor. The bathroom floors were dirty, the toilet was lose as if it would fall over (we rented 2 rooms and both were same conditions including toilets), behind chair and under bed was dirty and had garbage wrappers from the stay before us. There was also quite a bit exposed wires by the internet Jack which could be a serious fire hazard since they were right behind/by the bed. There are no iron or iron boards, or blow dryers in the rooms so the amenities are wrong. It is what it is, we made it work but probably wouldn’t stay again. Just too dirty.
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Mike

별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 4월 2일
Thank you for the review and for staying with us! Hope to see you again soon.

8/10 - 좋아요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
this was a great place to stay in while in Pigeon Forge! Met our needs for a place to sleep and shower after a full day of walking around Pigeon Forge and Gatlinburg! The beds were comfortable. The bath/shower didnt drain very well, but it served its purpose. Would definitely stay again
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 4월 2일
Thank you for the review and for staying with us! Hope to see you again soon.

10/10 - 훌륭해요

Charles 님, Scottsboro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff.
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 4월 2일
Thank you for the review and for staying with us! Hope to see you again soon.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스
Perfect for what it is - budget conscious travel with a terrific location. Clean and well kept.
2024년 3월에 4박 숙박함
답변 제공: Front desk 님, 2024년 4월 2일
Thank you for the review and for staying with us! Hope to see you again soon.

4/10 - 별로예요

Sandra

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Chelsie

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 25일
Thank you for the review and for staying with us! Hope to see you soon!

10/10 - 훌륭해요

Juan 님, Canton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and location. Only thing that would make it better if easier to reach front desk staff.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

4/10 - 별로예요

Gary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room did not resemble the online pics. There was a bad bathring in tub moldy showershower curtain torn lamp shade and dust around the walls where carpet was not vacumed
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Hello,We are sorry you had bad experience. If you would have came to the office soon as you checked in we could have refunded your money immediately. Always, let the front desk know and we take care of any issues that may arise. Thank you for staying.

10/10 - 훌륭해요

Chasity

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very clean. Convenient location. Nice staff
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

8/10 - 좋아요

Justin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Great price the rooms were good for the price. I wish they would have came in to make bed is the only thing hot showers bathroom was clean would stay again
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

2/10 - 너무 별로예요

warren

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very outdated and dirty. Dirty furniture with ripped fabric,dirty and unpainted walls, the very small shampoo had been used. Overall just very dirty for a hotel in the US
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Hello,We are sorry you had bad experience. If you would have came to the office soon as you checked in we could have refunded your money immediately. Always, let the front desk know and we take care of any issues that may arise. Thank you for staying.

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

6/10 - 괜찮아요

Brenda

가족 여행
좋아요: 청결 상태
Called and requested first floor due to we are both handicapped and can barely walk let alone drag suitcases up ramps 2 or 3 floors. We were given 2nd floor room across a breezeway and down part way. We could hardly do it. I have COPD and the walking caused extreme distress. In addition have very bad back and knees. My hubby has Alzheimer’s and a Walker. Nothing about room is handicapped friendly
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Hello,We are sorry you had bad experience. We were busy during the time you stayed. We always try to accommodate our guests best we can. Please call next time you make reservation at least a week in advance and we will do our best to get you on ground floor. Thank you!

8/10 - 좋아요

Amber

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve stayed here 4 times now and we love it! The staff are amazing and so personable.
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

10/10 - 훌륭해요

Tim

연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like it
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

10/10 - 훌륭해요

Tim

연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

10/10 - 훌륭해요

Amber

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The office staff were very accommodating when I asked to switch to a room with a chair and ottoman because I am pregnant and unable to sleep in the bed due to horrible hip pain. He didn't hesitate to find a room for me to be comfortable. Will definitely be staying here again.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you for staying with us and hope to see you again soon!

4/10 - 별로예요

Ronald

단체 여행, 연인과의 여행
별로예요: 편의 시설/서비스
The Green Valley Motel in Pigeon Forge, TN is a run down, 2 star at best, low budget facility.
2023년 12월에 6박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

8/10 - 좋아요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review and hope to see you again soon)

10/10 - 훌륭해요

Timothy

2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review and hope to see you again soon)

8/10 - 좋아요

Savannah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review and hope to see you again soon)

10/10 - 훌륭해요

Joshua

2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review and hope to see you again soon)

4/10 - 별로예요

Corey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to many attractions but not updated, considering the amount of tourists that are year round.
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We had a deluxe king room. The room was clean although the bathroom could use some updates. (The light switches were installed upside down so it was the reverse of what we expected to turn the lights on or off) The locks on the door were rather old and used a real key to open the door. We could see light coming in under the door. The bed was comfortable and the heater worked really good. The tv was nice with many stations. We never could figure out how to use the internet , we did not know where the code was to access the WiFi, they should have made that more clear at check in. They are short staffed and the lobby has limited staff hours. Overall, not a bad place, it just needs some improvements.
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

6/10 - 괜찮아요

Mike

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The room needs updating, some things need to be repaired. Carpet was old and worn. The bathroom was also old looking. Water pressure was very low. The locks on the door were poor and used a single key (not card key like most motels now use). Our stay was ok for the price we paid, but overall needs some improvements.
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

6/10 - 괜찮아요

SARAH

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

10/10 - 훌륭해요

Dalwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
End of the year getaway,
This was our first stay at Green Valley. It is a little rustic and shows a little wear and tear, but any Hotel or Motel would if it wasn't remodeled every few months. Our room was clean and had all the amenities needed for a nice getaway. Didn't get an opportunity ro interact with personnel except check in and check out. Due to short help in the staff we picked up our towels at office each day, Rooms could stand a little touch up on a couple of things, but the carpet was clean and beds were comfortable and tv worked just fine, We will keep Green Valley in mind on our next trip.
2023년 12월에 3박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review and hope to see you again soon)

2/10 - 너무 별로예요

Yuhui

2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

2/10 - 너무 별로예요

Roberto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room we were assigned was very dirty, specifically the bathroom and sheets. It looked like the room had not been cleaned in days. In general the room was very deteriorated, broken furniture, worn or patched paint on the walls, rust stains on the bathroom floor. Additionally, the hotel is listed as pet friendly, but it does not say in any of the available descriptions that they do not accept cats.
2023년 12월에 4박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

4/10 - 별로예요

David

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place would not recommend
Condition of the Hotel, rooms and furniture is terrible. The staff are great and friendly, but this place needs a major over haul. Needs to be renovated inside and out.
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

6/10 - 괜찮아요

Kimberly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

6/10 - 괜찮아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We did enjoy our stay at the Green Valley motel. However we were disappointed with our bathroom in #103. The tub had what appeared to be black mold in the bottom of the tub & there was definitely black mold on the shower curtain. Also, please in stall a ceiling vent for that bathroom. Getting these thing's done would make a big difference!
2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. We will definitely take a look at 103! Thank you for staying with us!

6/10 - 괜찮아요

FELIZ

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They do not have room service and front desk only available limited time
2023년 12월에 11박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

6/10 - 괜찮아요

mark

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

4/10 - 별로예요

Joshua

좋아요: 직원 및 서비스
별로예요: 청결 상태
You get what you pay for.
The room smelled of dog urine. Had to get air freshener. Air/heat unit did not work properly. Wash cloths and towels did not seem fresh or clean. Money wise, value for conditions were right.
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review. We are in the processing of remodeling and having the carpets deep cleaned etc. Thank you for staying with us!

6/10 - 괜찮아요

Terry

2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 3일
Thank you for the review and hope to see you again soon)